Education

Competition Awards

Employment

• Designed and implemented new scheduling algorithm for keeping serving index data on Mustang clusters in Mustang Repository Manager.
• General maintenence of Mustang Repository Manager (new features, customer/SRE support, etc)
• Designed and implemented new fileloader server process for loading and merging files from indexing pipeline into local caches for serving.

• Implemented trading tactics to minimize market impact of large orders in auto-trading software.

• Research Assistant for Dr. Somesh Jha, Spring 2003 - Fall 2010
  
  • Six refereed conference publications in applied cryptography and network security
• Teaching Assistant for "Introduction to Information Security" course, Spring 2003 and Spring 2004
• Teaching Assistant for "Introduction to Data Structures" course, Fall 2002

• Developed processes and a build and source code control environment for team of 7 engineers and voice dialog designers. Worked on defining requirements and implementation for a voice application framework encompassing intelligent voice dialog design tools, compatibility with multiple VXML gateways, CTI integration, configuration management, and back-end integration with SAP R/3 BAPIs.

• Designed and implemented a call center supporting 500 beta customers and 5 agents. The call center application was integrated with the the Talaris procurement service and could both receive incoming phone calls through a speech recognition portal, and receive requests from the service for outgoing procurement phone calls. The call center application was developed as a browser application using Weblogic, EJB, JSP, and XSLT technologies. The CTI integration was implemented with Genesys T-server and client libraries, Rockwell Transcend ACD, and Dialogic telephony hardware.
• Designed and implemented automated outgoing notification and procurement system. The system was implemented using Nuance VXML and Nuance SpeechObjects and SpeechChannel Java APIs and used Speechify TTS. Also served as primary technical contact for an inbound voice portal which was developed by a 3rd party contractor.
• Served as interim network administrator. I managed the local networks in 2 offices which were connected by VPN, maintained the NT domain and Exchange servers, setup external and internal DNS and the Apache SSL server which was used for alpha testing.

• Defined requirements, designed, implemented, and maintained the Castanet Packaging Suite, releases 1.0, 3.2, 4.0, and 4.5. This suite includes the Windows Application Packager, File Packager, and Java Application Packager.  Also provided ongoing pre and post sale support.
  
• Inventor of two pending patents related to the above product:
  • "Method and Apparatus for Identifying Changes Made to a Computer System Due to Software Installation"
  • "Method and Apparatus for Producing Instructions Describing the Removal of Updates to a Computer System"
• Designed and implemented an XML scripting language for rule-based runtime configuration of Marimba application channels.
• Designed and implemented the Castanet Installer. The Castanet Installer is the installation wizard for an administrator deploying Castanet to an enterprise.  It installs a Tuner, a Transmitter, and populates both with the channels the customer is authorized to install.
• Wrote two utilities, "Tuner Telnet Shell", and "CAR file installer" that helped close a number of sales and were integrated into future Castanet releases.

 

Wrote code in C++ to perform experiments on the effect of various processing techniques on speech recognition accuracy.  Efforts included representing speech patterns using quinphones (phonemes with 2 context phones on each side), and the effect of including special word barrier marker in the training set.  The experiments resulted in data on percent change in recognition accuracy.

Implemented C++ class library to merge large alphabetized keyword lists in real-time, with fast searching capabilities.  Wrote a dialog box for MediaView library to browse and search these merged keyword lists.  Wrote a TCP/IP transport driver for MediaView content, and merged this driver into the search application.

Provided telephone and in-person technical support for faculty, staff, and students, on a variety of University supported computer facilities, including Windows, Windows 95, Mac OS, Unix, VM/ESA, Microsoft Office, Word Perfect, and a variety of e-mail and networking software.  Also provided field support troubleshooting networking configuration problems.