The Industry Standard: Intelligence for the Information Economy

  September 5, 2001
  NEWS & ANALYSIS
   Headlines
   Money & Markets
   Tech & Telecom
   Media & Marketing
   Metrics & Stats
   Policy & Politics
  SEARCH
   
  advanced search
  SERVICES
   Company Index
   Newsletters
   Wireless
  PRINT EDITION
   Read the Magazine

Home > Company Index > Diversified Services > Telemarketing, Call Centers & Other Direct Marketing > TeleTech Holdings, Inc.

TeleTech Holdings, Inc.
Nasdaq: TTEC
Change
symbol:
     
 NEWS FROM THE WIRES
TeleTech Q2 net drops 40 pct; cut workforce by 200
Aug 02 2001 02:15 PM PDT

More WIRE STORIES about this company

 PROFILE
Customer service has a friend in TeleTech. The #2 US teleservices company (behind Convergys), TeleTech provides its "FORTUNE" 1000 clients with a variety of customer relationship management (CRM) services through 50 "customer interaction centers" across the globe. Among its offerings are customer acquisition, service, and retention programs; customer satisfaction and loyalty programs; customer data management services; and consulting and marketing services. Subsidiary Newgen Results offers similar services to auto dealerships. Clients, including American Express, Blockbuster, Citigroup, AT&T, and Microsoft, have taken advantage of TeleTech's services. Founder and CEO Kenneth Tuchman owns nearly 50% of the company.

 COMPETITION
Convergys Corporation (CVG)
SITEL Corporation (SWW)
West Corporation (WSTC)

 DEALS
Deal: TeleTech Acquires Newgen Results
Date Announced: 12.20.00
Value of transaction (US $Mil): 160
Description: Customer management and b-to-b systems firm buys CRM software firm for $160 million in stock.

Search all deals for this company

 STOCK ANALYSIS
 View by:
 Day 
 Day 
 Month 
 Month 
 Year 
 Year 
FURTHER ANALYSIS
• Advanced Charting
• Deals

 FINANCIAL OVERVIEW
Fiscal Year-End: December
2000 Sales (mil.): 885.30
1-Yr. Sales Growth: 73.8%
Employees: 21,000
Revenue per employee: $42,157.14

 KEY PEOPLE
• Kenneth D. Tuchman
    CEO
• Margot O'Dell
    CFO

 CONTACT INFO
1700 Lincoln St., Ste. 1400
Denver, CO 80203
US
Phone: 303-397-8100
Fax: -
Online: Web Site

Company Data   News, quotes & more       

Hoovers Online   Hoover's Company Capsule
Copyright © 2001, Hoover's Inc. Austin, Texas.
For changes and updates, contact Hoover's directly.


ADVERTISEMENT
FEATURED LINKS
Home |  Customer Service |  About Us
Australia |  Brazil |  China |  Korea |  Norway |  Poland |  Sweden |  Taiwan

Copyright ©2001 Standard Media International. Privacy Policy
Stock data provided by Stockpoint and its data suppliers. Copyright © 1995-2001