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Home > Company Index > Diversified Services > Telemarketing, Call Centers & Other Direct Marketing > APAC Customer Services Inc.
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APAC Customer Services Inc. |
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NEWS FROM THE WIRES |
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FEATURE-Death of telemarketing? Not quite. Jul 29 2001 08:42 AM PDT
> More WIRE STORIES about this company
NEWS FROM THE STANDARD |
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At Your Service
Nov 10 2000 12:00 AM PST
PROFILE |
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The telephone isn't the only instrument of choice for APAC Customer Services. The company, formerly APAC TeleServices, provides outsourced telephone-based sales, marketing, and customer-management services. It operates about 55 call centers in some 15 states. It is reducing its focus on outbound telemarketing and focusing on inbound customer service and order entry services. Clients include companies in the parcel delivery, telecommunications, retail, and financial services industries, among others; United Parcel Service accounts for 15% of sales. The company is looking to new business unit CustomerAssistance.com (customer service for e-commerce) to boost sales. Founder and CEO Theodore Schwartz owns nearly 40% of APAC.
COMPETITION |
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STOCK ANALYSIS |
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FURTHER ANALYSIS
Advanced Charting
Deals
FINANCIAL OVERVIEW |
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Fiscal Year-End: December
2000 Sales (mil.): 464.40
1-Yr. Sales Growth: 8.6%
Employees: 16,700
Revenue per employee: $27,808.38
KEY PEOPLE |
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Theodore G. Schwartz
CEO
Gary S. Holter
CFO
CONTACT INFO |
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6 Parkway North Center
Deerfield, IL 60015
US
Phone: 847-374-4980
Fax: 847-374-4991
Online: Web Site
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Hoover's Company Capsule
Copyright © 2001, Hoover's Inc. Austin, Texas.
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