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Home > Company Index > Diversified Services > Telemarketing, Call Centers & Other Direct Marketing > West Corporation
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West Corporation |
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PROFILE |
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West Corporation keeps those phone lines buzzing. Formerly West TeleServices, the company is a major provider of outsourced teleservices, with 28 call centers and seven automated voice and data centers. Its clients include AT&T and Microsoft. It generates almost half of its revenue from inbound call handling (customer service, order processing) and about one-third of its revenue by making outbound calls (product sales, customer acquisition and retention). West Corp. also offers computerized call processing services and Web-based services. Co-founder and vice chair Mary West and her husband, Gary, who serves as chairman, own 70% of the company.
COMPETITION |
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Convergys Corporation (CVG)
SITEL Corporation (SWW)
TeleTech Holdings, Inc. (TTEC)
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STOCK ANALYSIS |
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FURTHER ANALYSIS
Advanced Charting
Deals
FINANCIAL OVERVIEW |
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Fiscal Year-End: December
2000 Sales (mil.): 724.50
1-Yr. Sales Growth: 28.8%
Employees: 24,200
Revenue per employee: $29,938.02
KEY PEOPLE |
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Thomas B. Barker
CEO
Michael A. Micek
CFO
CONTACT INFO |
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11808 Miracle Hills Dr.
Omaha, NE 68154
US
Phone: 402-963-1200
Fax: 402-963-1550
Online: Web Site
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Hoover's Company Capsule
Copyright © 2001, Hoover's Inc. Austin, Texas.
For changes and updates, contact Hoover's directly.
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