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Home > Company Index > Computer Software & Services > Corporate, Professional & Financial Software > Pegasystems Inc.

Pegasystems Inc.
Nasdaq: PEGA
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 PROFILE
Pegasystems helps customer service operations successfully take flight. The company's PegaCRM software helps integrate a broad range of customer interactions. The software automates messaging, outgoing correspondence, reporting, and other customer service functions, and supports multiple service channels, including Internet self-service and call centers. Pegasystems primarily sells to banks, but also serves the insurance, health care, and telecommunications industries. The company also offers services such as consulting and maintenance, which account for about 60% of sales. Clients include Bank of America, AOL Time Warner, and Citigroup. Founder and CEO Alan Trefler owns nearly three-quarters of Pegasystems.

 COMPETITION
Onyx Software Corporation (ONXS)
PeopleSoft, Inc. (PSFT)
Siebel Systems, Inc. (SEBL)

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 FINANCIAL OVERVIEW
Fiscal Year-End: December
2000 Sales (mil.): 80.80
1-Yr. Sales Growth: 5.5%
Employees: 599
Revenue per employee: $134,891.49

 KEY PEOPLE
• Alan Trefler
    CEO
• James P. O'Halloran
    CFO

 CONTACT INFO
101 Main St.
Cambridge, MA 02142
US
Phone: 617-374-9600
Fax: 617-374-9620
Online: Web Site

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