PROFILE |
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USAA has a decidedly military bearing. The mutual insurance company serves more than 4 million customers, primarily military personnel and their families. Its products and services include property/casualty (sold only to military personnel) and life insurance, banking, discount brokerage, and investment management. USAA relies largely on technology and direct marketing to sell its products, reaching clients via the telephone and Internet. The company also has a large mail-order catalog business (computers, furniture, giftware, jewelry, and home and auto safety items), and it offers long-distance telephone services.
COMPETITION |
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Metropolitan Life Insurance Company (MET)
Nationwide (dossier)
State Farm Insurance Companies (dossier)
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FINANCIAL OVERVIEW |
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Fiscal Year-End: December
1999 Sales (mil.): 8,319.10
1-Yr. Sales Growth: 8.2%
Employees: 21,795
Revenue per employee: $381,697.64
KEY PEOPLE |
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Robert G. Davis
CEO
Joe Robles
CFO
CONTACT INFO |
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9800 Fredericksburg Rd., USAA Bldg.
San Antonio, TX 78288
US
Phone: 210-498-2211
Fax: 210-498-9940
Online: Web Site
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