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  September 5, 2001
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Home > Company Index > Diversified Services > Telemarketing, Call Centers & Other Direct Marketing > TeleSpectrum Worldwide Inc.

TeleSpectrum Worldwide Inc.
OTC: TLSP
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 PROFILE
If you have a customer management problem, TeleSpectrum Worldwide has the solution. The company provides telemarketing (63% of sales) and customer care services (37%) to Fortune 500 companies in the financial services, insurance, pharmaceutical, telecommunications, and utility industries, among others. The struggling company manages and operates some 30 call centers, using the telephone and the Internet to handle customer inquiries and consulting as well as web-based sales, e-mail response, web telephony, web chat, and fax. Its business to business Internet subsidiary, eSatisfy, measures and monitors customer satisfaction.

 COMPETITION
Convergys Corporation (CVG)
SITEL Corporation (SWW)
West Corporation (WSTC)

 STOCK ANALYSIS
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 FINANCIAL OVERVIEW
Fiscal Year-End: December
2000 Sales (mil.): 303.60
1-Yr. Sales Growth: 13.8%
Employees: 8,149
Revenue per employee: $37,256.11

 KEY PEOPLE
• J. Peter Pierce
    CEO
• Kurt Dinkelacker
    CFO

 CONTACT INFO
443 S. Gulph Rd.
King of Prussia, PA 19406
US
Phone: 610-878-7400
Fax: 610-878-7480
Online: Web Site

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