 |
|
 |
 |

Home > Company Index > Computer Software & Services > Communication Software > Eyretel plc
 |
Eyretel plc |
 |
 |
 |
PROFILE |
 |
Eyretel helps people who like to hear themselves talk. The company develops call center software and hardware that digitally record and analyze such customer communications as phone calls, e-mails, and Web chats. Products include Replay Studio, which records customer communications and displays them graphically for analysis; QualityCall, which monitors customer service representatives to help improve service; and a family of hardware and software for recording customer interactions. Eyretel's customers include Coca-Cola, J Sainsbury, and Canon. Founder and deputy chairman Roger Keenan owns a stake in Eyretel, and other investors include Cisco Systems and investment firm Apax Partners.
COMPETITION |
 |
Amdocs Limited (DOX)
NICE Systems Ltd. (NICE)
Siebel Systems, Inc. (SEBL)
DEALS |
 |
Deal: Knowlagent and Eyretel Team Up
Date Announced: 05.10.01
Value of transaction (US $Mil): Not Disclosed
Description: Software company for customer contacts partners with voice and data recording company to creat a employee contact center for desktop training for employees.
|
 |
FINANCIAL OVERVIEW |
 |
Fiscal Year-End: March
2000 Sales (mil.): 44.50
1-Yr. Sales Growth: 40.1%
Employees: 281
Revenue per employee: $158,362.99
KEY PEOPLE |
 |
Nicholas Discombe
CEO
Stephen Lacey
CFO
CONTACT INFO |
 |
Kings Ct., Kingston Rd.
Leatherhead Surrey KT22 7SZ, United Kingdom
Phone: 44-870-600-0626
Fax: 44-870-600-0636
Online: Web Site
|
 |
 |
 |
|
Hoover's Company Capsule
Copyright © 2001, Hoover's Inc. Austin, Texas.
For changes and updates, contact Hoover's directly.
|

|
 |
 |
|
 |