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Home > Company Index > Computer Software & Services > Communication Software > Information Management Associates, Inc.

Information Management Associates, Inc.
Nasdaq: IMAA
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 PROFILE
Telemarketers don't hang up on Information Management Associates (IMA), which makes customer relationship management (CRM) software for telephone call centers and customer service departments. The company's EDGE (for UNIX and Windows NT platforms) and TELEMAR (for IBM AS/400) software suites automate clients' telemarketing activities, including telesales, remote sales forces, account management, and customer service and support. The company also offers consulting, technical support, and maintenance services. Clients include Lloyds TSB Group, Xerox, and Avery Dennison. IMA, which filed for Chapter 11 protection mid-2000, continues to offer its products and services while it reorganizes.

 COMPETITION
Davox Corporation (DAVX)
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 FINANCIAL OVERVIEW
Fiscal Year-End: December
1998 Sales (mil.): 49.10
1-Yr. Sales Growth: 33.8%
Employees: 377
Revenue per employee: $130,238.73

 KEY PEOPLE
• Donald P. Miller
    CEO
• Sheldon A. Paul
    CFO

 CONTACT INFO
639 Research Pkwy.
Meriden, CT 06450
US
Phone: 203-630-1942
Fax: 203-630-7094
Online: Web Site

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