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Home > Company Index > Diversified Services > Telemarketing, Call Centers & Other Direct Marketing > Aegis Communications Group, Inc.

Aegis Communications Group, Inc.
OTC: AGIS
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 PROFILE
This is not a pre-recorded message. Aegis Communications Group provides outsourced telemarketing and customer care services through 17 call centers in the US and Canada. The company handles both inbound and outbound calling services, order provisioning, and multilingual communications programs, among other services. In addition to teleservices, Aegis offers online customer services such as e-mail responses, real-time chat, and data collection. Through subsidiary Elrick & Lavidge, the company offers market research services (about 10% of sales). AT&T accounts for more than one-third of sales. Investment firms Questor Partners and Thayer Equity Investors own the company.

 COMPETITION
Convergys Corporation (CVG)
SITEL Corporation (SWW)
West Corporation (WSTC)

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 FINANCIAL OVERVIEW
Fiscal Year-End: December
2000 Sales (mil.): 295.40
1-Yr. Sales Growth: 19.9%
Employees: 9,500
Revenue per employee: $31,094.74

 KEY PEOPLE
• Herman M. Schwarz
    CEO
• Michael J. Graham
    CFO

 CONTACT INFO
7880 Bent Branch Dr., Ste. 150
Irving, TX 75063
US
Phone: 972-830-1800
Fax: 972-830-1801
Online: Web Site

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