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Home > Company Index > Computer Software & Services > Communication Software > Genesys Telecommunications Laboratories, Inc.

Genesys Telecommunications Laboratories, Inc.
 NEWS FROM THE STANDARD
Computer Telephony Inches Toward Respectability
Mar 06 1998 12:00 AM PST

 PROFILE
"And the computer shall lie down with the telephone," saith Genesys Telecommunications Laboratories. Genesys, founded by Russian emigre Greg Shenkman (former chairman) and Alec Miloslavsky (chief technical officer), makes computer telephony integration software that brings together phones, computers, databases, and the Internet for call centers and other customer contact centers. The company's software identifies callers, gathers database information, and routes calls, e-mail, and other Web communication. A subsidiary of French telecom equipment giant Alcatel, Genesys also offers consulting, training, and maintenance services. Customers include Bank of America, British Telecommunications, and WorldCom.

 COMPETITION
Aspect Communications Corporation (ASPT)
Cisco Systems, Inc. (CSCO)
Dialogic Corporation (dossier)

 DEALS
Deal: USinternetworking Partners With Genesys Telecommunications Laboratories
Date Announced: 11.22.99
Value of transaction (US $Mil): 0
Description: ASP Usinternetworking will provide Genesys enterprise interaction software to clients.

Search all deals for this company

 FINANCIAL OVERVIEW
Fiscal Year-End: June
1999 Sales (mil.): 139.10
1-Yr. Sales Growth: 64.2%
Employees: 730
Revenue per employee: $190,547.95

 KEY PEOPLE
• Ad P. Nederlof
    CEO
• Christopher D. Brennan
    CFO

 CONTACT INFO
1155 Market St.
San Francisco, CA 94103
US
Phone: 415-437-1100
Fax: 415-437-1260
Online: Web Site

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