| | Business Summary | | APAC
Customer
Services,
Inc.
is
a
provider
of
comprehensive
customer
relationship
management
(CRM)
and
electronic
CRM
(e-CRM)
solutions
for
Fortune
1000,
mid-tier
and
emerging
e-commerce
companies
in
the
banking
and
brokerage,
communications,
healthcare,
insurance,
retail,
utility,
automotive
and
travel
and
entertainment
sectors.
The
Company
delivers
a
full
suite
of
e-CRM
products
and
services,
including
e.PACSM,
a
multi-channel
platform
that
supports
a
broad
range
of
integrated,
e-commerce-based
customer
interaction
capabilities.
Expanding
upon
its
core
competency
of
CRM
solutions,
APAC
Customer
Services
recently
added
solutions
integration
services
to
its
array
of
customer
care
programs.
To
help
its
clients
better
manage
relationships
with
their
customers,
APAC
Customer
Services
develops
and
delivers
end-to-end
customer
care,
customer
acquisition
and
Web-enabled
CRM
programs. | | More
from
Market Guide: Expanded
Business Description |
| | Financial Summary | | APAC
provides
telephone
and
Internet-based
customer
relationship
management
sales,
marketing
and
solutions
for
corporate
clients
operating
in
the
business
and
consumer
products,
delivery,
financial
and
insurance
services.
For
the
26
weeks
ended
7/1/01,
revenues
fell
10%
to
$214.3
million.
Net
loss
from
continuing
operations
totalled
$10.2
million
vs.
an
income
of
$7.6
million.
Revenues
reflect
decreases
in
the
customer
acquisition
segment.
Loss
reflects
the
inclusion
of
impairment
charges. | | More
from
Market Guide: Significant
Developments |
| | | | FY2000 Pay | |
| Theodore Schwartz, 47
Chairman,
CEO | $318K | Marc Tanenberg
CFO,
Sr. VP, Treasurer | -- | Carlos Galarce, 40
Sr.
VP, CIO | -- | Linda Witte, 48
Sr.
VP, Sec., Gen. Counsel | -- | Warren Rothman, 55
Sr.
VP of HR | -- | | Dollar amounts are as of 31-Dec-2000 and compensation values are for the fiscal year ending on that date; "Pay" is salary, bonuses, etc.. |
| More
from
Market Guide on Officers & Directors:
Expanded
List, Bios,
Compensation,
Options
|
|
![[one-year price graph]](http://chart.yahoo.com/c/0b/a/apac.gif)