| Business Summary | | Exchange
Applications,
Inc.
(Xchange)
offers
Customer
Relationship
Management
(CRM)
software
and
services,
known
collectively
as
Xchange
7
solution,
designed
for
Global
2000
and
mid-sized
companies.
The
services
cover
several
vertical
markets,
including
financial
services,
telecommunications,
retail,
insurance,
utilities,
travel
and
hospitality,
automotive
and
others.
Xchange
7
solution
is
comprised
of
five
software
products
that
can
be
purchased
either
separately
or
in
combination.
Four
of
the
products,
Xchange
Analytics,
Xchange
Campaign,
Xchange
Emessaging
and
Xchange
Enact
are
encompassed
in
a
suite
called
Xchange
Dialogue
and
the
fifth
is
Xchange
Real
Time.
Xchange's
clients
are
primarily
business-to-consumer
marketers,
that
need
to
communicate
with
customers
and
prospects
via
both
online
and
offline
channels. | More
from
Market Guide: Expanded
Business Description |
| Financial Summary | | Exchange
Applications
helps
optimize
interactive
relationships
between
companies
and
their
customers,
making
customer
communications
profitable,
relevant,
timely
and
coordinated
across
online
and
offline
customer
channels.
For
the
six
months
ended
6/30/01,
revenues
fell
24%
to
$26.6
million.
Net
loss
applicable
to
Common
totaled
$73.8
million,
up
from
$10.1
million.
Results
reflect
lower
license
revenues
due
to
a
slowdown
in
IT
spending
and
$26.8
million
in
impairment
and
other
charges. | More
from
Market Guide: Significant
Developments |
| | | | FY2000
Compensation | | Pay | Exer | |
| Andrew Frawley, 38 Chairman | $1.5M | $5.8M | Chris Wagner Pres, CEO, Director | -- | -- | George Abatjoglou, 30 CFO,
Treasurer, Sec. | -- | -- | F. Daniel Haley, 44 CSO | 196K | 2.7M | Robin Green, 41 Exec.
VP, ASP Solutions Bus. Unit | 223K | -- | Dollar
amounts are as of 31-Dec-2000 and compensation values are for the fiscal year ending on that date; "Pay" is salary, bonuses, etc.; "Exer" is the value of options excercised during the fiscal year. |
| More
from
Market Guide on Officers & Directors: Expanded
List, Bios,
Compensation,
Options
|
|