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Profile - TeleTech Holdings, Inc. (NasdaqNM:TTEC)
As of 31-Aug-2001
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Location
9197 S. Peoria Street
Englewood, CO 80112
Phone: (303) 397-8100
Fax: (303) 397-8671
Email: dan.campbell@teletech.com
Employees (last reported count): 21,000
Financial Links
 ·Top Institutional Holders
 ·Top Mutual Fund Holders
 ·Analyst Upgrade/Downgrade History
 ·Historical Quote Data
 ·Raw SEC Filings at sec.gov
Competitors:
 ·Sector: Technology
 ·Industry: Computer Services
Company Websites
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Ownership
·Insider and 5%+ Owners: 58%
·Over the last 6 months:
 · one insider buy; 10.0K shares
·Institutional: 33% (79% of float)
(169 institutions)
·Net Inst. Selling: 483.0K shares (+1.94%)
(prior quarter to latest quarter)
More From Market Guide
 ·Highlights
 ·Performance
 ·Ratio Comparisons
Business Summary
TeleTech Holdings, Inc. is a global provider of customer relationship management (CRM) services and solutions for large domestic, foreign and multinational companies. Utilizing a number of technologies, the Company helps its clients acquire, serve, retain and grow their customers by strategically managing inbound telephone, e-mail and Internet-based inquiries on their behalf. By compiling and maintaining a database of customer activity, the Company also offers comprehensive analytical reports to help clients better understand and retain their customers. By providing services through its customer interaction centers, the Company has the ability to completely assume its clients' CRM functions through an outsourcing relationship that is transparent to the customer. Through its acquisition of Newgen Results Corporation in December 2000, the Company also offers database marketing and consulting services.
More from Market Guide: Expanded Business Description

Financial Summary
TeleTech Holdings, Inc. is a provider of outsourced customer management solutions for large and multinational companies. For the six months ended 6/30/01, revenues rose 13% to $463.1 million. Net loss totaled $11.2 million vs. an income of $32.9 million. Revenues reflect growth in international outsourcing operations and new client relationships. Net loss reflects a $16.5 million loss on equity investment and a $12.5 million restructuring charge.
More from Market Guide: Significant Developments

Officers[Insider Trade Data]
FY2000 Pay

Kenneth Tuchman, 41
Chairman, CEO
--  
Margot O'Dell, 36
CFO, Exec. VP of Admin.
--  
Richard Erickson, 39
Pres and Gen. Mang.--North America
$305K
Michael Foss, 43
Pres of the TeleTech Companies Group
462K
James Kaufman, 39
Exec. VP, Gen. Counsel, Sec.
--  
Dollar amounts are as of 31-Dec-2000 and compensation values are for the fiscal year ending on that date; "Pay" is salary, bonuses, etc..
More from Market Guide on Officers & Directors:
Expanded List, Bios, Compensation, Options
Statistics at a Glance -- NasdaqNM:TTECAs of 31-Aug-2001
Price and Volume
52-Week Low
on 27-Apr-2001
$6.25 
Recent Price$8.19 
52-Week High
on 19-Sep-2000
$38.313
Beta1.58 
Daily Volume (3-month avg)342.0K
Daily Volume (10-day avg)460.0K
Stock Performance
[one-year price graph]
big chart [1d | 5d | 3m | 6m | 1y | 2y | 5y | max]
52-Week Change-74.9%
52-Week Change
relative to S&P500
-66.3%
Share-Related Items
Market Capitalization$625.2M
Shares Outstanding76.3M
Float32.1M
Dividends & Splits
Annual Dividendnone 
Last Splitnone 
Per-Share Data
Book Value (mrq)$4.48 
Earnings (ttm)$0.43 
Earnings (mrq)-$0.10 
Sales (ttm)$11.98 
Cash (mrq)$0.62 
Valuation Ratios
Price/Book (mrq)1.83 
Price/Earnings (ttm)19.18 
Price/Sales (ttm)0.68 
Income Statements
Sales (ttm)$978.6M
EBITDA (ttm)$71.1M
Income available to common (ttm)$34.4M
Profitability
Profit Margin (ttm)3.7%
Operating Margin (ttm)4.3%
Fiscal Year
Fiscal Year EndsDec 31
Most recent quarter30-June-2001
Management Effectiveness
Return on Assets (ttm)7.01%
Return on Equity (ttm)10.44%
Financial Strength
Current Ratio (mrq)2.24 
Debt/Equity (mrq)0.29 
Total Cash (mrq)$47.4M
Short Interest
As of 8-Aug-2001
Shares Short2.38M
Percent of Float7.4%
Shares Short
(Prior Month)
2.55M
Short Ratio7.97 
Daily Volume298.0K
See Profile Help for a description of each item above;   K = thousands;   M = millions;   mrq = most-recent quarter;   ttm = trailing twelve months;   (as of 30-June-2001)

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