| Business Summary | | eshare
communications
Inc.
is
a
provider
of
CIM
solutions.
The
Company
helps
businesses
overcome
the
challenge
of
effectively
communicating
with
customers
by
providing
integrated
CIM
solutions.
These
solutions
help
both
Internet-based
and
traditional
businesses
establish
and
maintain
high-quality
relationships
with
their
customers,
while
streamlining
the
entire
customer
interaction
process
and
reducing
operating
inefficiencies.
The
solutions
the
Company
offers
include
Inbound/Outbound
Voice
Contact
Management,
Web-based
Customer
Service,
e-mail
Management,
On-line
Community
Chat,
Instant
Messaging,
Customer
Self-service,
Multi-Channel
Administrator
and
Agent
Desktops,
Expert
Services,
and
Web
Customer
Service
Hosting. | More
from
Market Guide: Expanded
Business Description |
| Financial Summary | | eshare
communications,
Inc.
is
a
provider
of
Electronic
Customer
Relationship
Management
solutions
focusing
on
Customer
Interaction
Management.
For
the
six
months
ended
6/30/01,
revenues
fell
10%
to
$37.7
million.
Net
loss
increased
55%
to
$3.2
million.
Revenues
reflect
the
current
down
turn
in
capital
spending
and
ongoing
competitive
pricing
pressures
within
the
call
center
industry.
Loss
also
reflects
lower
operating
margins. | More
from
Market Guide: Significant
Developments |
| | | | FY2000 Pay | |
| Aleksander Szlam, 49 Chairman,
CEO | $490K | Glen Shipley CFO | -- | William Dumont Pres,
Worldwide Sales | 296K | George Landgrebe COO | 346K | Dollar
amounts are as of 31-Dec-2000 and compensation values are for the fiscal year ending on that date; "Pay" is salary, bonuses, etc.. |
| More
from
Market Guide on Officers & Directors: Expanded
List, Bios,
Compensation,
Options
|
|