| Business Summary | | PCSupport.com,
Inc.
provides
a
comprehensive
suite
of
eSupport
services
to
its
members
over
the
Internet.
The
Company's
primary
service
offering
is
a
Web-based
support
portal
called
the
PC
Support
Center.
The
PC
Support
Center
aggregates
a
number
of
preventive
maintenance
and
online
support
services
designed
to
prevent,
ameliorate
or
solve
PC
technical
problems.
The
Company
also
offers
Global
Replace
and
Phoenix.
Global
Replace
is
an
Internet-based
online
backup
program
combined
with
a
hardware
replacement
option.
Phoenix
provides
a
user
purchasing
a
new
notebook
with
the
full
image,
including
all
data,
applications,
preferences,
and
settings,
pre-loaded
onto
the
new
machine.
In
addition
to
a
consumer
offering,
PCsupport.com
provides
eSupport
services
to
industry
leaders
such
as
Toshiba,
AltaVista
and
Telus
(Canada's
largest
Telecommunications
company). | More
from
Market Guide: Expanded
Business Description |
| Financial Summary | | PCSP
developes
and
commercializes
support
services
for
the
PC
market.
The
Co.'s
commercial
application
will
be
providing
daily
secured
backup
of
PC
hard-drives
over
the
Internet,
overnight
laptop
replacement
and
an
aggregation
of
web-based
computer
support
services.
For
the
nine
months
ended
3/31/01,
revenue
totaled
$637
thousand,
up
from
$7
thousand.
Net
loss
totaled
$8
million,
up
from
$3.5
million.
Results
reflect
the
introduction
of
user
fees
and
increased
personnel
expenses. | More
from
Market Guide: Significant
Developments |
| | | | FY2000 Pay | |
| Michael McLean, 39 Chairman,
Pres, CEO | $101K | David Rowat, 45 CFO,
VP-Fin. | -- | Bruce McDonald, 33 VP-Operations | -- | Steven Macbeth, 31 CTO,
Sec., Treasurer and Director | -- | Dollar amounts are as of 30-June-2000 and compensation values are for the fiscal year ending on that date; "Pay" is salary, bonuses, etc.. |
| More
from
Market Guide on Officers & Directors: Expanded
List, Bios,
Compensation,
Options
|
|