| Business Summary | | RMH
Teleservices,
Inc.
is
a
leading
provider
of
outsourced
customer
relationship
management,
or
CRM
services,
offering
its
clients
multi-channel
customer
interaction
solutions
that
permit
its
clients
to
more
effectively
manage
their
relationships
with
their
customers.
Its
customer
acquisition,
service
and
retention
programs
enable
its
clients
to
generate
increased
sales,
strengthen
their
customer
relationships
and
keep
their
customers
for
longer
periods
of
time.
The
Company
offers
its
services
to
companies
in
intensely
competitive
industries
with
significant
customer
relationship
needs
such
as
telecommunications,
financial
services,
insurance
and
technology. | More
from
Market Guide: Expanded
Business Description |
| Financial Summary | | RMH
Teleservices,
Inc.
provides
outbound
and
inbound
call
center
services
predominantly
to
major
corporations
in
the
insurance,
financial
services
and
telecommunications
industries.
For
the
nine
months
ended
6/30/01,
revenues
rose
30%
to
$123.1
million.
Net
loss
totaled
$8
million
vs.
an
income
of
$2.1
million.
Results
reflect
increased
call
volumes
from
existing
customers
and
the
addition
of
new
clients,
offset
by
expenses
for
infrastructure
expansion. | More
from
Market Guide: Significant
Developments |
| | | | FY2000 Pay | |
| Herbert Kurtz, 74 Chairman | -- | John Fellows, 36 CEO | $652K | Scot Brunke CFO | -- | Robert Berwanger, 44 COO
& Exec. VP | 378K | Michael Scharff, 54 Exec.
VP | 253K | Dollar
amounts are as of 30-Sep-2000 and compensation values are for the fiscal year ending on that date; "Pay" is salary, bonuses, etc.. |
| More
from
Market Guide on Officers & Directors: Expanded
List, Bios,
Compensation,
Options
|
|