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Profile - RMH Teleservices, Inc. (NasdaqNM:RMHT)
As of 31-Aug-2001
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Recent Events
July 25Conference call: RMH Teleservices Earnings (Q3 2001)
Location
40 Morris Avenue
Bryn Mawr, PA 19010
Phone: (610) 520-5300
Fax: (610) 520-5355
Email: invest@rmhteleservices.com
Employees (last reported count): 3,239
Financial Links
 ·Top Institutional Holders
 ·Top Mutual Fund Holders
 ·Historical Quote Data
 ·Free Annual Report
 ·Raw SEC Filings at sec.gov
Competitors:
 ·Sector: Services
 ·Industry: Business Services
Company Websites
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Ownership
·Insider and 5%+ Owners: 52%
·Over the last 6 months:
 · 2 insider buys; 402.0K shares (7.8% of insider shares)
·Institutional: 18% (38% of float)
(38 institutions)
·Net Inst. Selling: 361.0K shares (+22.23%)
(prior quarter to latest quarter)
More From Market Guide
 ·Highlights
 ·Performance
 ·Ratio Comparisons
Business Summary
RMH Teleservices, Inc. is a leading provider of outsourced customer relationship management, or CRM services, offering its clients multi-channel customer interaction solutions that permit its clients to more effectively manage their relationships with their customers. Its customer acquisition, service and retention programs enable its clients to generate increased sales, strengthen their customer relationships and keep their customers for longer periods of time. The Company offers its services to companies in intensely competitive industries with significant customer relationship needs such as telecommunications, financial services, insurance and technology.
More from Market Guide: Expanded Business Description

Financial Summary
RMH Teleservices, Inc. provides outbound and inbound call center services predominantly to major corporations in the insurance, financial services and telecommunications industries. For the nine months ended 6/30/01, revenues rose 30% to $123.1 million. Net loss totaled $8 million vs. an income of $2.1 million. Results reflect increased call volumes from existing customers and the addition of new clients, offset by expenses for infrastructure expansion.
More from Market Guide: Significant Developments

Officers[Insider Trade Data]
FY2000 Pay

Herbert Kurtz, 74
Chairman
--  
John Fellows, 36
CEO
$652K
Scot Brunke
CFO
--  
Robert Berwanger, 44
COO & Exec. VP
378K
Michael Scharff, 54
Exec. VP
253K
Dollar amounts are as of 30-Sep-2000 and compensation values are for the fiscal year ending on that date; "Pay" is salary, bonuses, etc..
More from Market Guide on Officers & Directors:
Expanded List, Bios, Compensation, Options
Statistics at a Glance -- NasdaqNM:RMHTAs of 31-Aug-2001
Price and Volume
52-Week Low
on 4-Jan-2001
$2.563
Recent Price$16.98 
52-Week High
on 1-Sep-2000
$25.00 
Beta0.74 
Daily Volume (3-month avg)116.3K
Daily Volume (10-day avg)170.0K
Stock Performance
[one-year price graph]
big chart [1d | 5d | 3m | 6m | 1y | 2y | 5y]
52-Week Change-27.7%
52-Week Change
relative to S&P500
-3.1%
Share-Related Items
Market Capitalization$182.4M
Shares Outstanding10.7M
Float5.20M
Dividends & Splits
Annual Dividendnone 
Last Splitnone 
Per-Share Data
Book Value (mrq)$2.77 
Earnings (ttm)-$0.75 
Earnings (mrq)-$0.47 
Sales (ttm)$17.61 
Cash (mrq)$0.03 
Valuation Ratios
Price/Book (mrq)6.13 
Price/EarningsN/A 
Price/Sales (ttm)0.96 
Income Statements
Sales (ttm)$160.3M
EBITDA (ttm)-$7.05M
Income available to common (ttm)-$7.09M
Profitability
Profit Margin (ttm)-4.4%
Operating Margin (ttm)-6.3%
Fiscal Year
Fiscal Year EndsSep 30
Most recent quarter30-June-2001
Management Effectiveness
Return on Assets (ttm)-13.72%
Return on Equity (ttm)-25.12%
Financial Strength
Current Ratio (mrq)1.15 
Debt/Equity (mrq)0.59 
Total Cash (mrq)$285.0K
Short Interest
As of 8-Aug-2001
Shares Short46.0K
Percent of Float0.9%
Shares Short
(Prior Month)
3,000 
Short Ratio0.64 
Daily Volume72.0K
See Profile Help for a description of each item above;   K = thousands;   M = millions;   mrq = most-recent quarter;   ttm = trailing twelve months;   (as of 30-June-2001)

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