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Profile - ICT Group, Inc. (NasdaqNM:ICTG)
As of 31-Aug-2001
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Location
800 Town Center Drive
Langhorne, PA 19047
Phone: (215) 757-0200
Fax: (800) 500-7906
Email: investorinfo@ictgroup.com
Employees (last reported count): 8,800
Financial Links
 ·Top Institutional Holders
 ·Top Mutual Fund Holders
 ·Analyst Upgrade/Downgrade History
 ·Historical Quote Data
 ·Free Annual Report
 ·Raw SEC Filings at sec.gov
Competitors:
 ·Sector: Services
 ·Industry: Business Services
Company Websites
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 ·Investor Relations
 ·Employment
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Ownership
·Insider and 5%+ Owners: 58%
·Over the last 6 months:
 · 6 insider sells; 42.0K shares
  (0.6% of insider shares)
·Institutional: 26% (62% of float)
(40 institutions)
·Net Inst. Selling: 756.0K shares (+31.21%)
(prior quarter to latest quarter)
More From Market Guide
 ·Highlights
 ·Performance
 ·Ratio Comparisons
Business Summary
ICT Group, Inc. is a global supplier of customer relationship management (CRM) solutions. The Company provides integrated telesolutions, e-solutions and market solutions helping its clients identify, acquire, retain, service, measure, and maximize the lifetime value of their customer relationships. ICT's telesolutions offering includes outbound telesales and inbound customer support for sales and service applications, domestically and internationally. The Company's e-solutions offering provides real-time interaction-driven customer support for Internet sales and service applications through Web-enabled customer contact center services, e-mail management and processing, and multi-channel CRM services. Market research, database marketing, and data mining capabilities are available through its market solutions offering, including questionnaire design, telephone interviewing, and data coding, tabulating, and analysis services.
More from Market Guide: Expanded Business Description

Financial Summary
ICTG manages 34 call centers, from which it supports inbound and outbound calling for corporations and institutions primarily in the financial, insurance, energy, hospitality, healthcare, and telecommunications industries. For the six months ended 6/30/01, revenues rose 29% to $115.8 million. Net income rose 47% to $4.3 million. Revenues reflect strong growth in the International and Domestic CRM Services segments. Earnings also reflect improved gross margins.
More from Market Guide: Significant Developments

Officers[Insider Trade Data]
FY2000 Pay

John Brennan, 57
Chairman, CEO
$557K
Robert Mannarino, 43
Pres, COO
--  
Donald Brennan, 60
Vice Chairman
--  
Vincent Paccapaniccia, 43
CFO, Sr. VP-Fin. and Admin., Assistant Sec.
--  
John Campbell, 45
Pres of ICT Group Sales and Marketing
263K
Dollar amounts are as of 31-Dec-2000 and compensation values are for the fiscal year ending on that date; "Pay" is salary, bonuses, etc..
More from Market Guide on Officers & Directors:
Expanded List, Bios, Compensation, Options
Statistics at a Glance -- NasdaqNM:ICTGAs of 31-Aug-2001
Price and Volume
52-Week Low
on 21-Dec-2000
$8.00 
Recent Price$12.54 
52-Week High
on 2-July-2001
$17.99 
Beta-0.13 
Daily Volume (3-month avg)25.1K
Daily Volume (10-day avg)15.0K
Stock Performance
[one-year price graph]
big chart [1d | 5d | 3m | 6m | 1y | 2y | 5y | max]
52-Week Change+19.4%
52-Week Change
relative to S&P500
+60.2%
Share-Related Items
Market Capitalization$152.7M
Shares Outstanding12.2M
Float5.10M
Dividends & Splits
Annual Dividendnone 
Last Splitnone 
Per-Share Data
Book Value (mrq)$4.91 
Earnings (ttm)$0.65 
Earnings (mrq)$0.18 
Sales (ttm)$17.90 
Cash (mrq)$0.81 
Valuation Ratios
Price/Book (mrq)2.55 
Price/Earnings (ttm)19.44 
Price/Sales (ttm)0.70 
Income Statements
Sales (ttm)$225.0M
EBITDA (ttm)$24.6M
Income available to common (ttm)$8.10M
Profitability
Profit Margin (ttm)3.6%
Operating Margin (ttm)6.4%
Fiscal Year
Fiscal Year EndsDec 31
Most recent quarter30-June-2001
Management Effectiveness
Return on Assets (ttm)8.60%
Return on Equity (ttm)14.42%
Financial Strength
Current Ratio (mrq)2.58 
Debt/Equity (mrq)0.29 
Total Cash (mrq)$9.80M
Short Interest
As of 8-Aug-2001
Shares Short111.0K
Percent of Float2.2%
Shares Short
(Prior Month)
92.0K
Short Ratio3.83 
Daily Volume29.0K
See Profile Help for a description of each item above;   K = thousands;   M = millions;   mrq = most-recent quarter;   ttm = trailing twelve months;   (as of 30-June-2001)

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