| Business Summary | | Aegis
Communications
Group,
Inc.
is
a
provider
of
multi-channel
customer
relationship
management
and
comprehensive
marketing
research
services,
including
database
management,
analytical
services
and
market
intelligence,
to
Fortune
500
and
emerging
e-commerce
companies.
Its
service
offerings
include
Web-enabled
and
telephone-based
customer
service,
help
desk
and
customer
acquisition
and
retention;
multilingual
communications
programs;
client
service
center
facilities
management;
order
provisioning,
which
is
the
transferring
of
data
into
its
clients'
billing
systems
and
customer
records,
and
database
management.
Its
Elrick
&
Lavidge
marketing
research
division
provides
research
to
clients,
representing
a
broad
range
of
industries,
including
marketing
research
measuring
customer
satisfaction,
likelihood
of
customer
retention,
point-of-sale
research,
full-service
quantitative
and
qualitative
research,
segmentation
and
market
structure
and
marketing
services. | More
from
Market Guide: Expanded
Business Description |
| Financial Summary | | Aegis
Communications
Group
is
a
teleservices
provider
offering
complete,
integrated
marketing
services
including
customer
acquisition,
customer
care,
and
marketing
research
to
leading
corporations.
For
the
six
months
ended
6/30/01,
revenues
fell
12%
to
$125.1
million.
Net
loss
applicable
to
Common
fell
74%
to
$3.7
million.
Results
reflect
decreases
in
outbound
customer
solutions
revenue,
offset
by
an
increase
in
gross
margin
and
absence
of
a
$3.5
million
restructuring
charge. | More
from
Market Guide: Significant
Developments |
| | |
| Position | John Birk, 48 | Chairman | Herman Schwarz | Pres,
CEO, Director | Michael Graham | Exec.
VP, CFO | Angelo Macchia | Exec.
VP, CIO | Donald Jones, 51 | Exec.
VP, Sales and Marketing |
| More
from
Market Guide on Officers & Directors: Expanded
List, Bios,
Compensation,
Options
|
|