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Profile - West Corporation (NasdaqNM:WSTC)
As of 31-Aug-2001
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Location
11808 Miracle Hills Drive
Omaha, NE 68154
Phone: (402) 963-1500
Fax: (402) 571-7000
Email: jmkruse@west.com
Employees (last reported count): 24,200
Financial Links
 ·Top Institutional Holders
 ·Top Mutual Fund Holders
 ·Analyst Upgrade/Downgrade History
 ·Historical Quote Data
 ·Free Annual Report
 ·Raw SEC Filings at sec.gov
Competitors:
 ·Sector: Services
 ·Industry: Business Services
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Ownership
·Insider and 5%+ Owners: 72%
·Over the last 6 months:
 · 2 insider buys; 2,000  shares
 · one insider sell; 25.0K shares
·Institutional: 23% (83% of float)
(158 institutions)
·Net Inst. Selling: 778.0K shares (+5.44%)
(prior quarter to latest quarter)
More From Market Guide
 ·Highlights
 ·Performance
 ·Ratio Comparisons
Business Summary
West Corporation is an independent provider of outsourced customer relationship management (CRM) solutions in the United States. The Company enables its clients to completely outsource a full range of services, including processing of customer initiated contacts, automated voice response services and direct marketing services. West operates a national network of 28 customer contact centers and seven automated voice and data processing centers throughout North America and in India. The Company targets clients in the communications, public utilities, consumer packaged goods, pharmaceuticals, direct marketing, insurance, Internet/e-commerce and financial services industries. Through December 31, 2000, the Company provided its offerings through its three integrated divisions, which were Operator Teleservices, Interactive Teleservices and Direct Teleservices.
More from Market Guide: Expanded Business Description

Financial Summary
West Corporation provides a full range of customized telecommunications-based services, including inbound and outbound teleservices and automated voice response services, to business clients on an outsourced basis. For the six months ended 6/30/01, revenues rose 16% to $396 million. Net income rose 26% to $41.3 million. Revenues reflect an increase in the number of workstations. Net income reflects more efficient utilization of assets across the Company.
More from Market Guide: Significant Developments

Officers[Insider Trade Data]
FY1999 Pay

Gary West, 54
Co-Chairman
--  
Thomas Barker, 45
Pres, CEO, Director
$488K
Mary West, 54
Vice Chairman, Sec.
--  
Michael Micek, 50
CFO, Exec. VP-Fin., Treasurer
418K
John Erwin, 37
Pres--Direct Teleservices
568K
Dollar amounts are as of 31-Dec-1999 and compensation values are for the fiscal year ending on that date; "Pay" is salary, bonuses, etc..
More from Market Guide on Officers & Directors:
Expanded List, Bios, Compensation, Options
Statistics at a Glance -- NasdaqNM:WSTCAs of 31-Aug-2001
Price and Volume
52-Week Low
on 3-Oct-2000
$18.063
Recent Price$24.99 
52-Week High
on 22-Feb-2001
$31.375
Beta1.30 
Daily Volume (3-month avg)153.0K
Daily Volume (10-day avg)110.0K
Stock Performance
[one-year price graph]
big chart [1d | 5d | 3m | 6m | 1y | 2y | 5y]
52-Week Change+6.3%
52-Week Change
relative to S&P500
+42.7%
Share-Related Items
Market Capitalization$1.62B
Shares Outstanding65.0M
Float18.2M
Dividends & Splits
Annual Dividendnone 
Last Splitnone 
Per-Share Data
Book Value (mrq)$6.55 
Earnings (ttm)$1.16 
Earnings (mrq)$0.28 
Sales (ttm)$11.41 
Cash (mrq)$2.27 
Valuation Ratios
Price/Book (mrq)3.82 
Price/Earnings (ttm)21.64 
Price/Sales (ttm)2.19 
Income Statements
Sales (ttm)$779.0M
EBITDA (ttm)$172.0M
Income available to common (ttm)$78.8M
Profitability
Profit Margin (ttm)10.2%
Operating Margin (ttm)15.8%
Fiscal Year
Fiscal Year EndsDec 31
Most recent quarter30-June-2001
Management Effectiveness
Return on Assets (ttm)14.94%
Return on Equity (ttm)20.81%
Financial Strength
Current Ratio (mrq)3.34 
Debt/Equity (mrq)0.07 
Total Cash (mrq)$147.2M
Short Interest
As of 8-Aug-2001
Shares Short833.0K
Percent of Float4.6%
Shares Short
(Prior Month)
956.0K
Short Ratio5.52 
Daily Volume151.0K
See Profile Help for a description of each item above;   K = thousands;   M = millions;   B = billions;   mrq = most-recent quarter;   ttm = trailing twelve months;   (as of 30-June-2001)

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