| Business Summary | | Astea
International,
Inc.
develops,
markets
and
supports
front-office
solutions
for
the
Customer
Relationship
Management
(CRM)
software
market.
The
Company's
principal
product
offerings,
ServiceAlliance
and
DISPATCH-1,
deliver
functionality
that
enables
organizations
with
a
high
degree
of
field
service
and
customer
support
requirements
to
improve
customer
satisfaction,
build
customer
loyalty
and
increase
the
profitability
of
customer
service
by
increasing
revenue
opportunities
while
diminishing
costs.
Astea's
software
has
been
licensed
to
approximately
510
companies
worldwide,
distributed
across
a
variety
of
industries,
including
telecommunications,
information
technology,
healthcare,
process
and
control
technologies,
and
white
goods. | More
from
Market Guide: Expanded
Business Description |
| Financial Summary | | ATEA
is
a
leading
provider
of
Customer
Relationship
Management
(eCRM)
solutions
to
companies
engaged
in
the
delivery
and
sale
of
services.
For
the
six
months
ended
6/30/01,
revenues
fell
19%
to
$9.4
million.
Net
loss
fell
99%
to
$27
thousand.
Revenues
reflect
lower
services
and
maintenance
sales
due
to
the
planned
phase-out
of
DISPATCH-1.
Lower
loss
reflects
a
change
in
product
mix
and
the
absence
of
a
$1.1
million
restructuring
charge. | More
from
Market Guide: Significant
Developments |
| | | | FY2000
Compensation | | Pay | Exer | |
| Zack Bergreen, 56 Chairman,
Pres, CEO, Sec. | $477K | -- | Fredric Etskovitz, 46 CFO,
Treasurer | -- | -- | Jacques Cormier, 53 VP,
Customer Services | -- | $37K | James Kirby, 36 VP
of Sales, Americas | 255K | -- | Dollar
amounts are as of 31-Dec-2000 and compensation values are for the fiscal year ending on that date; "Pay" is salary, bonuses, etc.; "Exer" is the value of options excercised during the fiscal year. |
| More
from
Market Guide on Officers & Directors: Expanded
List, Bios,
Compensation,
Options
|
|