| Business Summary | | KANA
Software,
Inc.
provides
software
solutions
to
businesses,
helping
them
to
better
service,
market
to,
and
understand
their
customers.
Specifically,
Kana
helps
bring
intelligence
and
automation
to
service
and
marketing
operations
to
better
manage
customer
and
partner
relationships.
The
Company
provides
a
suite
of
Web-architected
J2EE
and
COM
applications
designed
to
scale
and
adapt
with
businesses
as
they
grow.
Kana's
e-business
applications
enable
customers
to
do
business
when,
where
and
how
they
want,
whether
that
means
Web
contact,
Web
collaboration,
e-mail
or
telephone.
Kana
makes
it
possible
to
increase
interactions
and
improve
customer
experiences,
while
decreasing
costs
in
contact
centers
and
marketing
departments.
The
Company
was
formed
as
the
result
of
the
June
2001
merger
of
Kana
Communications,
Inc.
and
Broadbase
Software,
Inc.,
a
provider
of
intelligent
customer
interaction
solutions. | More
from
Market Guide: Expanded
Business Description |
| Financial Summary | | Kana
Software,
Inc.
develops,
markets
and
supports
customer
communication
software
products
and
services
for
e-businesses,
allowing
these
companies
to
manage
high
volumes
of
inbound
and
outbound
e-mail
and
Website-based
communications.
For
the
six
months
ended
6/30/01,
revenues
rose
33%
to
$44.6
million.
Net
loss
from
continuing
operations
totaled
$818.9
million,
up
from
$299.9
million.
Results
reflect
growth
of
the
customer
base,
offset
by
increased
non-cash
charges. | More
from
Market Guide: Significant
Developments |
| | | | FY2000 Pay | |
| James Wood, 44 Chairman | $275K | Chuck Bay Pres,
CEO, Director | -- | Brett White CFO | -- | Tim Doyle COO | -- | David Milam Exec.
VP of Marketing | -- | Dollar amounts are as of 31-Dec-2000 and compensation values are for the fiscal year ending on that date; "Pay" is salary, bonuses, etc.. |
| More
from
Market Guide on Officers & Directors: Expanded
List, Bios,
Compensation,
Options
|
|