| Business Summary | | eLoyalty
Corporation
is
a
global
management
consulting
and
systems
integration
company
focused
exclusively
on
building
customer
loyalty.
The
Company
offers
a
range
of
CRM-related
services
including
evaluating
and
developing
business
strategy,
designing
and
implementing
technical
architecture,
selecting,
implementing
and
integrating
appropriate
CRM
software
applications
and
providing
ongoing
support
for
multi-vendor
systems.
The
Company
helps
companies
identify
and
measure
the
impact
of
improved
customer
relationships
on
profitability.
Its
customized
solutions
align
many
isolated
customer
contact
channels,
including
the
Internet,
e-mail,
call
centers,
field
sales
and
field
service.
The
solutions
the
Company
designs
and
implements
enable
its
clients
to
sustain
higher
levels
of
success
with
their
customers. | More
from
Market Guide: Expanded
Business Description |
| Financial Summary | | eLoyalty
Corporation
is
a
management
consulting
and
information
technology
services
company
that
provides
solutions
designed
to
improve
customer
relationships
for
the
Company's
clients.
For
the
six
months
ended
6/30/01,
revenues
fell
16%
to
$81.2
million.
Net
loss
totaled
$46.4
million
vs.
an
income
of
$562
thousand.
Revenues
reflect
weakness
in
the
IT
sector
and
delayed
spending
decisions
by
customers.
Loss
also
reflects
$22.2
million
in
severance
and
related
costs. | More
from
Market Guide: Significant
Developments |
| | | | FY2000 Pay | |
| Tench Coxe, 43 Chairman | -- | Kelly Conway, 44 Pres,
CEO | $2.5M | Timothy Cunningham, 47 CFO,
Sr. VP, Sec. | 643K | Jay Istvan, 41 Sr.
VP of Strategy and Marketing | -- | Robert Albo, 42 Sr.
VP (Area Practice Leader, West Region) | -- | Dollar
amounts are as of 31-Dec-2000 and compensation values are for the fiscal year ending on that date; "Pay" is salary, bonuses, etc.. |
| More
from
Market Guide on Officers & Directors: Expanded
List, Bios,
Compensation,
Options
|
|