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Home > Company Index > Computer Software & Services > Other Application Software > Clarify Inc.

Clarify Inc.
 NEWS FROM THE STANDARD
Can You Relate?
Oct 30 2000 12:00 AM PST

Oracle to Unveil New Database
Sep 29 2000 02:07 PM PDT

Comings and Goings
Apr 05 1999 12:00 AM PDT

 PROFILE
Clarify couldn't make it any clearer. The company, which is a subsidiary of Nortel Networks, makes software that automates front-office functions such as help desk support and customer sales and service. Companies use Clarify eFrontOffice to manage sales leads, track workflow tasks, and route calls based on a database of every interaction a company has had with a client. eFrontOffice integrates a company's Web site, e-mail, and phone systems to help enhance customer support, and offers self-service over the Web. Related maintenance and installation services account for 42% of sales. Customers include Cisco Systems, Ericsson, Georgia-Pacific, WorldCom, Microsoft, Procter & Gamble, and Transamerica.

 DEALS
Deal: Nortel Networks to Acquire Clarify
Date Announced: 10.18.99
Value of transaction (US $Mil): 2100
Description: Networking solutions provider acquires customer-service and help-desk automation vendor for $2.1 billion in fully diluted common shares of stock.

Search all deals for this company

 FINANCIAL OVERVIEW
Fiscal Year-End: December
1999 Sales (mil.): 230.70
1-Yr. Sales Growth: 76.8%
Employees: 630
Revenue per employee: $366,190.48

 KEY PEOPLE
• Anthony Zingale
    CEO
• Jan A. Praisner
    CFO

 CONTACT INFO
2560 Orchard Pkwy.
San Jose, CA 95131
US
Phone: 408-573-3000
Fax: 408-965-7001
Online: Web Site

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