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Home > Company Index > Computer Software & Services > Communication Software > eGain Communications Corporation
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eGain Communications Corporation |
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NEWS FROM THE STANDARD |
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May I Speak to a Virtual Agent, Please?
May 03 2001 01:19 PM PDT
After the Bell: Techs Take a Break
May 02 2001 05:05 PM PDT
After the Bell: Strong Earnings Boost InfoSpace, Expedia, eGain
Jan 29 2001 03:57 PM PST
At Your Service
Nov 10 2000 12:00 AM PST
PROFILE |
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If your company has poor customer service, this one thinks it has the world to gain. eGain Communications offers software that helps businesses integrate Web and phone communications in customer interactions. The company's software suite, based on its eGain Commerce platform, includes applications for routing e-mails, giving customers self-service options, enabling live Web chat, and providing call center agents with customer information. Staples and Xerox are a few of eGain's more than 700 clients. Seeking rapid growth in a consolidating market, eGain acquired customer relationship management software maker Inference in 2000. India-born Gunjan Sinha (president) and Ashutosh Roy (CEO) each own 13% of eGain.
COMPETITION |
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E.piphany, Inc. (EPNY)
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Siebel Systems, Inc. (SEBL)
DEALS |
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Deal: EGain Buys Nitman Software
Date Announced: 05.17.00
Value of transaction (US $Mil): 0
Description: Customer-communication software developer acquires India-based project-management software company.
> Search all deals for this company
TRACKERS |
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Jan. 29, 2001 - LAYOFF TRACKER
0 laid off
Description: Company CEO would not confirm exact number of layoffs except to say that it was less than 100.
> More LAYOFF NEWS
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STOCK ANALYSIS |
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FURTHER ANALYSIS
Advanced Charting
Deals
FINANCIAL OVERVIEW |
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Fiscal Year-End: June
2001 Sales (mil.): 53.40
1-Yr. Sales Growth: 298.5%
Employees: 630
Revenue per employee: $84,761.90
KEY PEOPLE |
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Ashutosh Roy
CEO
Harpreet Grewal
CFO
CONTACT INFO |
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455 W. Maude Ave.
Sunnyvale, CA 94086
US
Phone: 408-212-3400
Fax: 408-212-3500
Online: Web Site
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Hoover's Company Capsule
Copyright © 2001, Hoover's Inc. Austin, Texas.
For changes and updates, contact Hoover's directly.
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