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Home > Company Index > Diversified Services > Telemarketing, Call Centers & Other Direct Marketing > TeleTech Holdings, Inc.
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TeleTech Holdings, Inc. |
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NEWS FROM THE WIRES |
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TeleTech Q2 net drops 40 pct; cut workforce by 200 Aug 02 2001 02:15 PM PDT
> More WIRE STORIES about this company
PROFILE |
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Customer service has a friend in TeleTech. The #2 US teleservices company (behind Convergys), TeleTech provides its "FORTUNE" 1000 clients with a variety of customer relationship management (CRM) services through 50 "customer interaction centers" across the globe. Among its offerings are customer acquisition, service, and retention programs; customer satisfaction and loyalty programs; customer data management services; and consulting and marketing services. Subsidiary Newgen Results offers similar services to auto dealerships. Clients, including American Express, Blockbuster, Citigroup, AT&T, and Microsoft, have taken advantage of TeleTech's services. Founder and CEO Kenneth Tuchman owns nearly 50% of the company.
COMPETITION |
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Convergys Corporation (CVG)
SITEL Corporation (SWW)
West Corporation (WSTC)
DEALS |
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Deal: TeleTech Acquires Newgen Results
Date Announced: 12.20.00
Value of transaction (US $Mil): 160
Description: Customer management and b-to-b systems firm buys CRM software firm for $160 million in stock.
> Search all deals for this company
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STOCK ANALYSIS |
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FURTHER ANALYSIS
Advanced Charting
Deals
FINANCIAL OVERVIEW |
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Fiscal Year-End: December
2000 Sales (mil.): 885.30
1-Yr. Sales Growth: 73.8%
Employees: 21,000
Revenue per employee: $42,157.14
KEY PEOPLE |
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Kenneth D. Tuchman
CEO
Margot O'Dell
CFO
CONTACT INFO |
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1700 Lincoln St., Ste. 1400
Denver, CO 80203
US
Phone: 303-397-8100
Fax: -
Online: Web Site
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Hoover's Company Capsule
Copyright © 2001, Hoover's Inc. Austin, Texas.
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