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Home > Company Index > Computer Software & Services > Internet & Intranet Software & Services > Support.com, Inc.
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Support.com, Inc. |
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NEWS FROM THE WIRES |
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Support.com shares soar on BellSouth deal Aug 06 2001 08:48 AM PDT
> More WIRE STORIES about this company
NEWS FROM THE STANDARD |
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Bill Nguyen: The No-Nonsense Entrepreneur
Feb 26 2001 02:26 PM PST
Venture Buzz: Inside Intel's Investment Strategy
Feb 23 2001 01:09 PM PST
PROFILE |
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Support.com (formerly Tioga Systems) wants to be a pillar of support for companies that offer online technical assistance. Its automated Web-based support software, (licensed by Bear Stearns, Compaq, Excite@Home, and other clients), proactively identifies and repairs problems, reducing the need for technical support staffing. Support.com also offers programs that let companies provide remote support and offer personalized assistance on more complex technical issues. Companies utilize Support.com's software to not only provide technical support within their own enterprise, but to customers and trading partners as well, through intranets, extranets, and the Internet.
COMPETITION |
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Motive Communications, Inc. (dossier)
Peregrine Systems, Inc. (PRGN)
Remedy Corporation (RMDY)
DEALS |
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Deal: Support.com Teams With ePeople
Date Announced: 07.11.00
Value of transaction (US $Mil): 0
Description: Tech-support marketplace, online exchange for services sign licensing deal.
> Search all deals for this company
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STOCK ANALYSIS |
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FURTHER ANALYSIS
Advanced Charting
Deals
FINANCIAL OVERVIEW |
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Fiscal Year-End: December
2000 Sales (mil.): 18.70
1-Yr. Sales Growth: 464.1%
Employees: 195
Revenue per employee: $95,897.44
KEY PEOPLE |
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Radha R. Basu
CEO
Brian M. Beattie
CFO
CONTACT INFO |
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575 Broadway
Redwood City, CA 94063
US
Phone: 650-556-9440
Fax: 650-556-1195
Online: Web Site
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Hoover's Company Capsule
Copyright © 2001, Hoover's Inc. Austin, Texas.
For changes and updates, contact Hoover's directly.
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