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Home > Company Index > Diversified Services > Telemarketing, Call Centers & Other Direct Marketing > Stream International Inc.

Stream International Inc.
 NEWS FROM THE STANDARD
The Language Barrier
Apr 17 2000 12:00 AM PDT

 PROFILE
The king of Q & A, Stream International provides outsourced call center support for big computer industry players such as Microsoft. Corporate customers and consumers alike call on Stream's service representatives, located in about 18 centers in nine countries, with questions on products, including wireless devices, network hubs, operating systems, and financial services. Customer support is provided via the Web, e-mail, and live chat. Stream was formed by a merger between Corporate Software and commercial printer R. R. Donnelley & Sons' Global Software Services unit. Investors include Genstar Capital and Bain Capital.

 COMPETITION
SITEL Corporation (SWW)
Sykes Enterprises, Incorporated (SYKE)
West Corporation (WSTC)

 FINANCIAL OVERVIEW
Fiscal Year-End: December
1999 Sales (mil.): 236.00
1-Yr. Sales Growth: 10.3%
Employees: 6,000
Revenue per employee: $39,333.33

 KEY PEOPLE
• Stephen D. R. Moore
    CEO
• Jeffrey D. Glidden
    CFO

 CONTACT INFO
85 Dan Rd.
Canton, MA 02021
US
Phone: 781-575-6800
Fax: 781-575-6999
Online: Web Site

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