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Home > Company Index > Computer Software & Services > Communication Software > eGain Communications Corporation

eGain Communications Corporation
Nasdaq: EGAN
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 NEWS FROM THE STANDARD
May I Speak to a Virtual Agent, Please?
May 03 2001 01:19 PM PDT

After the Bell: Techs Take a Break
May 02 2001 05:05 PM PDT

After the Bell: Strong Earnings Boost InfoSpace, Expedia, eGain
Jan 29 2001 03:57 PM PST

At Your Service
Nov 10 2000 12:00 AM PST

 PROFILE
If your company has poor customer service, this one thinks it has the world to gain. eGain Communications offers software that helps businesses integrate Web and phone communications in customer interactions. The company's software suite, based on its eGain Commerce platform, includes applications for routing e-mails, giving customers self-service options, enabling live Web chat, and providing call center agents with customer information. Staples and Xerox are a few of eGain's more than 700 clients. Seeking rapid growth in a consolidating market, eGain acquired customer relationship management software maker Inference in 2000. India-born Gunjan Sinha (president) and Ashutosh Roy (CEO) each own 13% of eGain.

 COMPETITION
E.piphany, Inc. (EPNY)
Kana Software, Inc. (KANA)
Siebel Systems, Inc. (SEBL)

 DEALS
Deal: EGain Buys Nitman Software
Date Announced: 05.17.00
Value of transaction (US $Mil): 0
Description: Customer-communication software developer acquires India-based project-management software company.

Search all deals for this company

 TRACKERS
Jan. 29, 2001 - LAYOFF TRACKER
0 laid off
Description: Company CEO would not confirm exact number of layoffs except to say that it was less than 100.

More LAYOFF NEWS

 STOCK ANALYSIS
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FURTHER ANALYSIS
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• Deals

 FINANCIAL OVERVIEW
Fiscal Year-End: June
2001 Sales (mil.): 53.40
1-Yr. Sales Growth: 298.5%
Employees: 630
Revenue per employee: $84,761.90

 KEY PEOPLE
• Ashutosh Roy
    CEO
• Harpreet Grewal
    CFO

 CONTACT INFO
455 W. Maude Ave.
Sunnyvale, CA 94086
US
Phone: 408-212-3400
Fax: 408-212-3500
Online: Web Site

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