| | Business Summary | | SITEL
Corporation
operates
contact
centers
that
offer
Customer
Relationship
Management
(CRM)
solutions
for
large
corporations.
The
Company
operates
contact
centers
around
the
world
and
specializes
in
the
design,
implementation
and
operation
of
complex,
multi-channel
interactive
programs.
SITEL
provides
customer
acquisition,
customer
care,
technical
support
and
risk
management
services
on
an
outsourced
basis.
Additionally,
the
Company
provides
operational
and
information
technology
consulting
services
for
the
in-house
market
focused
on
delivering
productivity
improvements
and
cost
efficiencies.
Sitel
operates
from
more
than
16,000
workstations
in
72
contact
centers
located
in
19
countries,
and
offers
services
in
more
than
25
languages
and
dialects. | | More
from
Market Guide: Expanded
Business Description |
| | Financial Summary | | SWW
is
a
global
provider
of
outsourced
telephone
and
Internet-based
customer
service
and
sales
programs
to
clients
in
the
financial
services,
telecommunications,
technology,
entertainment,
utilities,
consumer,
automotive,
and
travel
industries.
For
the
six
months
ended
6/30/01,
revenues
fell
8%
to
$361.8
million.
Net
loss
totaled
$19.6
million,
vs.
an
income
of
$5.4
million.
Results
reflect
lower
revenues
in
Europe
due
to
the
loss
of
two
large
clients
and
$23.8
million
restructuring
charges. | | More
from
Market Guide: Significant
Developments |
| | | | FY2000 Pay | |
| James Lynch, 51
Chairman,
Pres, CEO | $1.5M | James Stevenson
CFO,
Sr. VP | -- | Dale Saville, 56
Exec.
VP, Corp. Devel. | 35K | Dale Schuster, 49
Exec.
VP, Strategic Clients | -- | Antoon Vanparys, 43
Exec.
VP, Global Bus. Devel. | 336K | | Dollar amounts are as of 31-Dec-2000 and compensation values are for the fiscal year ending on that date; "Pay" is salary, bonuses, etc.. |
| More
from
Market Guide on Officers & Directors:
Expanded
List, Bios,
Compensation,
Options
|
|
![[one-year price graph]](http://chart.yahoo.com/c/0b/s/sww.gif)