| Business Summary | | Sykes
Enterprises,
Incorporated
is
engaged
in
providing
customer
management
solutions
and
services
to
technology-enabled
companies
primarily
within
the
technology,
communications
and
financial
services
markets.
Sykes'
Business
Solutions
group
provides
consultative
professional
services
in
e-commerce
and
customer
relationship
management,
with
a
focus
on
business
strategy,
project
management,
business
process
redesign,
change
management,
knowledge
management,
education,
training
and
Web
development.
Sykes'
Business
Services
group
provides
customer
care
outsourcing
with
emphasis
on
technical
support
and
customer
service.
Sykes
also
provides
distribution
and
fulfillment
services
throughout
Europe,
including
multi-lingual
sales
order
processing
via
the
Internet
and
phone,
full
multi-currency
financial
management,
inventory
control
and
storage,
vendor
management,
product
delivery
and
product
returns
handling. | More
from
Market Guide: Expanded
Business Description |
| Financial Summary | | Sykes
Enterprises
provides
vertically
integrated
technology-based
solutions
through
an
integrated
strategy
combining
its
information
technology
services
with
an
emerging
e-commerce
platform.
For
the
six
months
ended
6/30/01,
revenues
fell
17%
to
$263.7
million.
Net
income
before
acct.
change
fell
87%
to
$8.1
million.
Revenues
reflect
less
demand
and
cutbacks
from
European
clients.
Earnings
reflect
the
absence
of
an
$84
million
gain
on
the
sale
of
interest
in
SHPS. | More
from
Market Guide: Significant
Developments |
| | | | FY2000 Pay | |
| John Sykes, 64 Chairman,
Pres, CEO | $209K | Gordon Loetz, 51 Vice
Chairman | -- | W. Michael Kipphut, 47 CFO,
VP | 170K | James Lamar, 54 Exec.
VP -- Bus. Services | 342K | Gerry Rogers, 55 Sr.
VP, CIO | 256K | Dollar amounts are as of 31-Dec-2000 and compensation values are for the fiscal year ending on that date; "Pay" is salary, bonuses, etc.. |
| More
from
Market Guide on Officers & Directors: Expanded
List, Bios,
Compensation,
Options
|
|