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Profile - ServiceWare Technologies (NasdaqNM:SVCW)
As of 31-Aug-2001
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More Info: Quote | Chart | News | Profile | Research | SEC | Msgs | Insider | Financials | Reports
Recent Events
Aug 22Price hit new 52-week low ($0.13)
Location
333 Allegheny Avenue
Oakmont, PA 15139
Phone: (412) 826-1158
Fax: (412) 826-0577
Employees (last reported count): 211
Financial Links
 ·Top Institutional Holders
 ·Top Mutual Fund Holders
 ·Analyst Upgrade/Downgrade History
 ·Historical Quote Data
 ·Raw SEC Filings at sec.gov
Competitors:
 ·Sector: Technology
 ·Industry: Software & Programming
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Ownership
·Insider and 5%+ Owners: 68%
·Institutional: 5% (14% of float)
(7 institutions)
·Net Inst. Selling: 405.0K shares (+57.71%)
(prior quarter to latest quarter)
More From Market Guide
 ·Highlights
 ·Performance
 ·Ratio Comparisons
Business Summary
ServiceWare Technologies, Inc. is a provider of software and content solutions that businesses use to provide an Internet-based eService platform to their customers, partners, suppliers and employees. The Company's eService Suite includes licensed and subscription-based software and content products that enable businesses to capture enterprise knowledge, solve their end users' problems, reuse solutions and share captured knowledge through the Internet. In February 2001, Serviceware Technologies announced a strategic corporate restructuring. The restructuring consists of an exclusive focus on revenue growth opportunities in the Company's Software Segment business and a discontinuation of its Content Segment business, which has been negatively impacted by channel consolidation, price compression and the economic slowdown.
More from Market Guide: Expanded Business Description

Financial Summary
ServiceWare Technologies is a provider of software and content solutions that businesses use to provide an Internet-based e-service platform to their customers, partners, suppliers and employees. For the six months ended 6/30/01, total revenues fell 15% to $5.6 million. Net loss from continuing operations rose 95% to $22.5 million. Results reflect continued slow-down in purchasing decisions, increased personnel expenses and a $1.9 million restructuring charge.
More from Market Guide: Significant Developments

Officers[Insider Trade Data]
FY2000 Compensation
PayExer

Thomas Unterberg
Chairman
--  --  
Mark Tapling, 44
Pres, CEO, Director
$277K$1.5M
Mark Finkel, 46
CFO, Sec., Treasurer
195K1.4M
Michael Chaplo, 44
VP of Global Sales and Marketing
--  --  
Roberto Aguas, 31
VP-Products and Technology
194K--  
Dollar amounts are as of 31-Dec-2000 and compensation values are for the fiscal year ending on that date; "Pay" is salary, bonuses, etc.; "Exer" is the value of options excercised during the fiscal year.
More from Market Guide on Officers & Directors:
Expanded List, Bios, Compensation, Options
Statistics at a Glance -- NasdaqNM:SVCWAs of 31-Aug-2001
Price and Volume
52-Week Low
on 22-Aug-2001
$0.13 
Recent Price$0.30 
52-Week High
on 20-Sep-2000
$10.25 
Daily Volume (3-month avg)17.8K
Daily Volume (10-day avg)15.0K
Stock Performance
[one-year price graph]
big chart [1d | 5d | 3m | 6m | 1y | 2y]
52-Week Change-96.4%
52-Week Change
relative to S&P500
-95.2%
Share-Related Items
Market Capitalization$7.34M
Shares Outstanding24.5M
Float7.80M
Dividends & Splits
Annual Dividendnone 
Last Splitnone 
Per-Share Data
Book Value (mrq)$0.54 
Earnings (ttm)-$1.49 
Earnings (mrq)-$0.39 
Sales (ttm)$0.92 
Cash (mrq)$0.34 
Valuation Ratios
Price/Book (mrq)0.55 
Price/EarningsN/A 
Price/Sales (ttm)0.33 
Income Statements
Sales (ttm)$20.1M
EBITDA (ttm)-$29.5M
Income available to common (ttm)-$33.7M
Profitability
Profit MarginN/A 
Operating MarginN/A 
Fiscal Year
Fiscal Year EndsDec 31
Most recent quarter30-June-2001
Management Effectiveness
Return on Assets (ttm)-87.11%
Return on Equity (ttm)-163.41%
Financial Strength
Current Ratio (mrq)1.42 
Debt/Equity (mrq)0.01 
Total Cash (mrq)$8.23M
Short Interest
As of 8-Aug-2001
Shares Short5,000 
Percent of Float0.1%
Shares Short
(Prior Month)
2,000 
Short Ratio0.62 
Daily Volume8,000 
See Profile Help for a description of each item above;   K = thousands;   M = millions;   mrq = most-recent quarter;   ttm = trailing twelve months;   (as of 30-June-2001)

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