services company . it offers real time adaptive contextual marketing software 1 and managed marketing services for communication service providers csps around the world . its stated aim is to enable telecommunications carriers globally to reduce churn and increase customer revenue . emagine focuses on customer value management cvm the practice of understanding and maximising the value of each individual customer through ongoing tailored interactions . emagine s marketing platforms are based on big data analysis and machine learning techniques . it aims to help csps meet the need to react within milliseconds to customer activity on their networks a concept which it refers to as fast data . emagine international industry enterprise marketing management founded 1998 by david peters headquarters sydney australia products the adaptive contextual marketing software suite comprising the real time event decisioning campaign management and contextual analytics platforms as well as solutions aimed at customer loyalty the monetisation of inbound customer contact and broadcast sms and prepaid recharge apps . website http www.emagineinternational.com contents 1 history 2 customers 3 products and services 4 recognition 5 references 6 external links history edit emagine was founded in 1998 by david peters who is the ceo . the company is headquartered in sydney australia with additional offices in the dubai uae ; johannesburg south africa ; and lagos nigeria . in 2001 emagine raised an undisclosed amount of capital with a group of local investors including vc smarter capital an australian venture capital firm backed by australian entrepreneur steve killelea . customers edit emagine has telecommunications customers including etisalat nigeria and uae hong kong csl hong kong mobily saudi arabia mtn south africa singtel optus australia telstra australia truemove thailand vodacom south africa singtel optus australia telstra australia truemove thailand vodacom south africa virgin mobile australia vodafone hutchison australia vha du uae products and services edit emagine has 2 software platforms 1 . emagine adaptive contextual marketing platform for telecommunications a multi channel unified campaign management platform comprising campaign management customer loyalty customer marketing datamart real time event decisioning next best action a unified communications gateway a unified reward and bonus gateway 2 . emagine prepay recharge platform and mobile apps a self service app for prepay mobile top ups and self service emagine also offers a range of professional services around these platforms including best practice campaign management consulting managed marketing operations teams systems implementation and integration 24 x 7 maintenance and support training recognition edit emagine has been identified by gartner in a number of reports 2013 emagine named a cool vendor in the communications service provider operational and business infrastructure report for its prepaid recharge platform innovation 2013 emagine named a notable vendor in gartner s magic quadrant for multichannel campaign management report for providing real time management offers in the telecom industry 2012 emagine recognised in gartner s new customer experience initiatives of leading csps report for real time customer interaction . references edit van der lande justin . principal analyst . analysys mason . retrieved 25 august 2015 . analysys mason context aware marketing systems enable csps to generate additional revenue february 2015 analysys mason contextual marketing uses machine learning to help csps improve customer satisfaction august 2014 gartner magic quadrant for multichannel campaign management may 2013 gartner cool vendors in communications service provider operational and business infrastructure april 2013 gartner competitive landscape csp real time offer engines may 2012 gartner market trends new customer experience initiatives of leading csps worldwide march 2012 external links edit official website retrieved from https en.wikipedia.org w index.php title emagine international & oldid 740274737 categories software companies of australia navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 20 september 2016 at 02 39 . text is available under the creative commons attribution sharealike license ; 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