centre services self service founded 2007 merging of opensolutions formerly kingston voiceware 1997 and jam ip ltd 2004 headquarters maidenhead and kingston upon hull england key people mark pritchard adrian mccann john kinghorn parent kcom group website www.jamip.co.uk jam ip is a contact centre services organisation specialising in consulting professional services software development systems integration and managed services . it trades independently within the kcom group of companies . its main office is based in maidenhead berkshire with an office in hull east riding of yorkshire . jam ip develops and consults on applications for ip contact centre management such as text to speech voice authentication self serve applications and speech recognition . contents 1 history 2 jam ip s partners 3 references 4 external links history edit jam ip ltd was formed on 1 september 2004 and founded by mark pritchard adrian mccann and john kinghorn following a management buyout of the convergence solutions business unit of oao technology solutions ltd. their aim was to transform how organisations engage with their customers . 1 on 18 december 2006 kingston communications announced it had acquired jam ip ltd to complement its affiniti enterprise reselling and consultancy business . 2 the former jam ip ltd was merged with affiniti s contact centre solutions group and opensolutions team in to form a new combined business jam ip . this new business was launched on 1 october 2007 . 3 the current company delivers cti products into mission critical environments such as emergency call centres . in june 2008 jam ip announced that chris prophet formerly the manager of nortel s uk contact centre sales team had joined jam ip as its affiniti channel sales director . 4 jam ip s partners edit cisco advanced technology partner nortel gold partner and development partner verint systems strategic partner references edit kingston swallows call centre firm kingston communications acquires jam ip kingston focuses on jam prophet joins jam ip external links edit jam ip v t e brands of the kcom group telecoms and internet services kc eclipse internet hull colour pages know integration and managed services kcom jam ip smart421 retrieved from https en.wikipedia.org w index.php title jam ip & oldid 694010244 categories kcom group brands navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 6 december 2015 at 14 19 . text is available under the creative commons attribution sharealike license ; additional terms may apply . by using this site you agree to the terms of use and privacy policy . wikipedia is a registered trademark of the wikimedia foundation inc. a non profit organization . privacy policy about wikipedia disclaimers contact wikipedia developers cookie statement mobile view