type public traded as nasdaq angi founded 1995 headquarters indianapolis indiana founder s william s. oesterle angie hicks key people john chuang chairman scott durchslag ceo angie hicks cmo 1 industry internet services online marketplace review site revenue us 344.125 million 2015 2 operating income us 13.258 million 2015 2 net income us 10.243 million 2015 2 website www.angieslist.com angie s list is a us based website containing crowd sourced reviews of local businesses . for the quarter ending on june 30 2016 angie s list reported total revenue of us 83 000 000 and a net income of us 4 797 000 . 3 in july 2016 the company changed its memberships so that the basic tier which includes access to more than 10 million reviews is free . 4 contents 1 history 2 ratings methodology 3 criticism 4 litigation 5 financial information 6 references 7 external links history edit william s. oesterle and angie hicks founded angie s list in 1995 . the idea resulted from hicks s search for a reliable construction contractor in suburban columbus ohio on behalf of oesterle a venture capitalist who was hicks s boss . hicks moved to columbus to join oesterle in creating columbus neighbors a call in service and publication with reviews of local home and lawn care services . the name and concept were based on unified neighbors in indianapolis indiana . hicks went door to door signing up consumers as members and collecting ratings of local contractors . after hicks recruited over 1 000 members in columbus within one year she turned to oesterle to raise money from investors to develop the business . 5 in 1996 the company bought unified neighbors from its creator and moved the company s headquarters to indianapolis . by 1999 the database of local services and reviews was moved to the internet . in the following years the customer base and business relationships grew throughout the united states while expanding coverage to include additional services such as health care and auto care . in 2013 angie s list had over 70 000 subscribers . in august 2015 it reported 3.2 million paid members . 6 ratings methodology edit angie s list members grade companies using a report card style scale which ranges from a to f ; these ratings are based on the following criteria price quality responsiveness punctuality and professionalism . 7 each company has its own page which is composed of a description of its business along with the customer reviews . the aggregate grade is drawn from the combined reviews and grades given to the businesses from the consumers . criticism edit answering a complaint from a user david segal found that when subscribers post a negative review of a company to angie s list a staff member discusses it with them in an attempt to rectify the situation . 8 litigation edit according to the washington post in march 2007 scs contracting group sued angie s list and two members for libel because of negative reviews of the company . one of the sued members remarked if contractors are able to sue then the value of angie s list depreciates ... . people aren t going to be willing to submit reviews if they could be threatened with a lawsuit . 9 on october 7 2008 the plaintiffs dismissed the complaint against the two members . summary judgment was later granted in favor of all defendants . 10 in 2014 angie s list inc. paid 2.8 million to settle a lawsuit alleging that it automatically renewed members at a higher rate than they were led to believe . 11 in august 2016 angie s list has agreed to settle three lawsuits for a payment of 1 400 000 . the class action lawsuits focused on angie s list s acceptance of advertising payments from service providers and whether those payments affect service providers letter grade ratings reviews and place in search result rankings . angie s list denies plaintiffs claims but disclosed that revenue from service providers can affect the order of search result rankings of the service provider under certain settings . moore vs. angieslist . 12 financial information edit in 2010 angie s list raised a total of 25 million in capital from investors . in september 2010 wasatch funds and battery ventures invested 22 million . 13 in november 2010 saints capital led an additional funding of 2.5 million . 14 on november 17 2011 angie s list began trading on the nasdaq exchange under the ticker symbol angi . it priced 8.8 m shares at 13 and opened for trading at 18 a 33 % premium . 15 shares have remained below 13 since march 2014 . 16 before 2015 the company has been dependent on capital infusions from investors to stay afloat . angie s list had its first profitable year since founding in 1995 in 2015 . 17 in 2013 investors worried that the company had been in business for more than 18 years yet never had shown an annual profit and that valuations of the company were unrealistic based on the actual revenue the company produces . 18 but by 2015 growth estimates indicate a significant earnings per share growth with a long term growth rate at 19 % . combine this with stock estimates rising in 2015 by 13.3 % some securities research firms such as zacks investment research are indicating angi is well positioned for future earnings growth . 19 references edit mcgowan dan september 8 2015 . angie s list hires ceo with big name credentials . inside indiana business . a b c 1 yahoo finance 2 yahoo finance august 23 2016 mercado darla july 13 2016 . need a plumber angie s list reviews are now free . cnbc . retrieved july 27 2016 . evans teri october 6 2010 . no free stuff here at angie s list members pay . wall street journal . retrieved august 2 2011 . kopytoff verne . angie s list names former best buy executive as ceo . fortune.com . fortune magazine . retrieved september 9 2015 . schein amy . brownstone publishing llc . hoovers.com . hoovers . retrieved 2007 01 30 . david segal december 21 2013 . a complaint registered then expunged . the new york times . p. bu3 . retrieved october 18 2014 . kelly john march 13 2007 . homeowner s web gripe draws contractor lawsuit . washington post . stephen c. sieber v. brownstone publishing co. pdf . theiceloop.com . october 2010 . angie s list to pay 2.8 m in membership fee settlement . ibl.com . retrieved october 18 2014 . moore v. angie s list home . www.moorevalsettlement.com . retrieved 2016 08 30 . merino faith september 21 2010 . angie s list strikes big with 22m . vatornews . merino faith november 11 2010 . angie s list raises 2.5 m adding to 22.5 m . vatornews . angie s list gains 25 % in ipo . cnn . november 17 2011 . public record nasdaq angie s list reports first profitable year in company history . february 23 2016 . angie s list worth 9 based on expected lifetime member value in 2015 . seekingalpha.com . october 26 2013 . retrieved october 18 2014 . why angie s list angi could be an impressive growth stock . zacks.com . october 28 2015 . retrieved october 28 2015 . external links edit angie s list website court order sieber v. brownstone publishing district of columbia superior court settlement moore vs angieslist . august 2016 https www.moorevalsettlement.com retrieved from https en.wikipedia.org w index.php title angie % 27s list & oldid 743482959 categories companies listed on nasdaqconsumer guidescompanies based in indianapolisreview websitestechnology companies established in 19951995 establishments in ohiohidden categories use mdy dates from october 2015 navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last 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