improve it or discuss these issues on the talk page . learn how and when to remove these template messages this article is an orphan as no other articles link to it . please introduce links to this page from related articles ; try the find link tool for suggestions . december 2010 this article contains content that is written like an advertisement . please help improve it by removing promotional content and inappropriate external links and by adding encyclopedic content written from a neutral point of view . december 2010 learn how and when to remove this template message the topic of this article may not meet wikipedia s notability guidelines for companies and organizations . please help to establish notability by citing reliable secondary sources that are independent of the topic and provide significant coverage of it beyond its mere trivial mention . if notability can not be established the article is likely to be merged redirected or deleted . find sources myfax news newspapers books scholar jstor free images october 2014 learn how and when to remove this template message learn how and when to remove this template message it has been suggested that this article be merged with j2 global . discuss proposed since october 2014 . myfax is an internet business communication tool which had been provided by the ottawa based software company protus ip solutions . 1 the company was acquired by j2 global in december 2010 . myfax type corporation founded 1997 headquarters ottawa canada services online fax service parent j2 global website http www.myfax.com contents 1 background 2 history 3 features 4 reviews 5 additional reading 6 references 7 external links background edit internet faxing is a service that permits the sending and receiving of faxes using the internet rather than the traditional public switched telephone network pstn also known as the plain old telephone service pots or a traditional fax machine . faxing online eliminates problems with traditional faxing including connection issues busy signals and loss of data . internet faxes can be delivered to multiple email addresses and forwarded to multiple recipients rather than to one machine at a time . 2 history edit myfax was launched by protus ip solutions in 2009 as an alternative to fax machines as it enables users to send and receive faxes from any location . 3 myfax has grown to over 400 000 subscribers 4 with approximately 20 000 new customers subscribing to the service each month . 5 on december 6 2010 myfax announced that it had been acquired by j2 global communications inc owners of efax . 6 features edit some of the features of myfax include the ability to send and receive faxes by email and through the internet as well as send faxes directly from microsoft office microsoft outlook and microsoft windows based applications including google docs openoffice.org and intuit quickbooks . 7 recently a program has been released that allows for iphone and blackberry applications to make it fully compatible with smartphones . 8 in 2009 tmcnet claimed that myfax is the fastest growing internet fax service used by individuals small medium and large businesses to send and receive faxes using existing email accounts or the web . myfax offers services to industries in north america and europe that are recognized as some of the fastest growing adopters of internet fax including healthcare finance insurance real estate transportation and government . 9 myfax is now owned by j2 global which has imposed very restrictive terms and conditions restricting the client s right to local number portability . among the restrictions is a 40 us charge per number if j2 permits the number to be ported out ; the company imposes many arbitrary restrictions on portability and has attempted to claim the numbers as its own property in some cases imposing inflated penalties and unilaterally taking numbers back after they ve been ported to another provider by clients . 10 reviews edit before its acquisition by j2 global myfax had received a few favourable reviews 11 including an internet telephony magazine product of the year for 2009 . 12 while the impact of the j2 global acquisition is unknown other companies acquired by j2 have been the target of frequent consumer complaints regarding sales tactics 13 inflated fees to cancel the service 14 and toll free number portability issues . 15 16 additional reading edit internet faxing grows more popular wailin wong references edit 2009 internet telephony product of the year awards tmcnet.com http www.tmcnet.com voip 0210 2009 internet telephony product of the year awards.htm working from home without looking like it gigaom.com http gigaom.com collaboration working from home without looking like it protus launches myfax an internet based fax service for soho market protus press release http www.protus.com company news room release.asp r 115 putting 400 000 subscribers into perspective inside myfax blog http blog.myfax.com 2009 11 putting 400000 subscribers into.html 2009 internet telephony product of the year awards tmcnet.com http www.tmcnet.com voip 0210 2009 internet telephony product of the year awards.htm http www.myfax.com about news room release.aspx r 404 myfax features http www.myfax.com features.aspx new iphone application gives myfax customers access to faxes at their fingertips http www.allbusiness.com technology software services applications internet 14924706 1.html 2009 internet telephony product of the year awards tmcnet.com http www.tmcnet.com voip 0210 2009 internet telephony product of the year awards.htm from http www.myfax.com legal terms.aspx if you fail to satisfy any of the foregoing requirements j2 global shall remain the customer of record of the number s and you are expressly prohibited from causing or attempting to cause such number s to be transferred to any other service provider telephone carrier or any other person or entity . j2 global also retains the right to reclaim the number s from you after the number s are ported out in contravention with these requirements and to charge your credit or debit card the u.s. 500 which amount may vary outside of the u.s. in liquidated damages set forth above . myfax recognized as top internet fax service by toptenreviews http faxing service review.toptenreviews.com myfax review.html myfax and my1voice receive internet telephony magazine s product of the year award http www.myfax.com about news room release.aspx r 358 http www.consumeraffairs.com cell phones efax.html lists 35 consumer complaints against efax another j2 global subsidiary a client claims to have incurred 130 in cancellation fees at www.ripoffreport.com r efax j2 global communications inc internet efax j2 comm efax j2 global communications inc account never cancelled 130 in extra c 469614 a complaint from an outside resporg at tollfreenumbers.com onebox indicates problems porting numbers out of the service . number portability has also been an issue in consumer complaints www.ripoffreport.com r j2 communications dba evoice plus evoice receptionist hollywood california j2 communications evoice plus evoice receptionist j2 claims inability to port internal n 373786 external links edit myfax official website inside myfax protus parent website retrieved from https en.wikipedia.org w index.php title myfax & oldid 632188425 categories internet faxhidden categories orphaned articles from december 2010all orphaned articlesarticles with a promotional tone from december 2010all articles with a promotional tonearticles with topics of unclear notability from october 2014all articles with topics of unclear notabilityarticles to be merged from october 2014all articles to be merged navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 2 november 2014 at 20 55 . text is available under the creative commons attribution sharealike license ; 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