a car type subsidiary industry rental car founded 1974 ; 42 years ago 1974 orlando florida u.s. headquarters clayton missouri u.s. parent enterprise holdings inc. website www.alamo.com alamo airport shuttle shared with national car rental detroit metro airport alamo rent a car is a car rental agency in the united states . based in clayton missouri it has branches across north america south america africa europe and oceania . in 1996 alamo was acquired by republic industries later renamed autonation . 1 autonation spun off its car rental properties as anc rental in 2000 . anc filed for bankruptcy a year later ; its properties were sold to vanguard automotive group controlled by cerberus capital management in 2003 . 2 in 2007 vanguard was acquired by enterprise holdings operator of the largest rental car company in north america enterprise rent a car . 3 contents 1 complaints and criticism 2 north american vehicle types 3 references 4 external links complaints and criticism edit alamo rent a car has been criticized for not providing adequate access to from terminal buildings to rental car lot for wheelchair users ; according to the united states department of justice alamo was the subject of many such complaints ; alamo reached a settlement with the government regarding the complaints filed by the department of justice . 4 there was a report in the washington post about problems with customers returning cars after hours ; in one instance a customer returned an undamaged car after hours but alamo claimed that it had been rear ended and demanded an additional 785 ; alamo dropped the claim after the renter threatened to take them to court . 5 a report in the denver post described a snowbound passenger who was charged 950 per day by alamo around christmastime in an instance of apparent price gouging . 6 there was a report in the new york times that supposedly midsize alamo rental cars were uncomfortably small . 7 a report in usa today suggested that increases in rental car rates which averaged 4 % in 2013 were leading many rental car users to switch to taking taxis instead . 8 two automobile safety advocacy groups petitioned the federal trade commission in 2010 to bar enterprise holdings the parent company of alamo from renting out recalled vehicles that had not been fixed . 9 alamo was criticized in the new york times for failing to provide information about insurance rates for its rental cars on its website . 10 north american vehicle types edit alamo reclassification of car sizes has caused considerable customer confusion . 7 cars such as the chevrolet cruze are classified as compact at other firms but as mid size at alamo . economy chevrolet spark or similar compact nissan versa or similar mid sized toyota corolla or similar standard car chrysler 200 or similar full sized chevrolet malibu or similar mid size suv ford escape or similar standard suv jeep grand cherokee or similar premium car premium nissan maxima or similar full size crossover dodge journey or similar full size suv chevrolet tahoe or similar minivan dodge grand caravan or similar cars are different outside of united states and canada . references edit bagli charles v. 1996 11 08 . in alamo deal republic puts more money on used cars . the new york times . retrieved 2016 08 24 . stieghorst tom 2003 08 07 . judge approves sale of anc assets . sun sentinel . retrieved 2016 08 24 . thomas jr. landon 2007 03 31 . enterprise rent a car buys vanguard a rival . the new york times . retrieved 2012 09 02 . final settlement agreement between the united states of america and anc rental corporation alamo rent a car llc and national car rental system inc . ada.gov . 2003 10 14 . retrieved 2012 09 02 . christopher elliott december 11 2014 . customers can be liable when rental car returns go wrong . washington post . retrieved january 1 2016 . ... returned his alamo rental car after business hours ... alamo was just as insistent that he pay 785 to fix the bumper ... . several alamo executives ... company dropped its claim ... al lewis january 5 2007 . remembering alamo rental at 950 a day . denver post . retrieved january 1 2016 . ... paid the 950 ... couldn t help feeling gouged ... a b andrea adelson october 29 2000 . practical traveler ; minivan rentals roomy pricey . the new york times . retrieved january 1 2016 . ... midsize alamo rental car reserved for them looked uncomfortably small ... . charisse jones february 5 2013 . as rental car rates rise travelers take taxis . usa today . retrieved january 1 2016 . ... alamo rental car ... rates at some of the top 200 airports their brands serve were up to 4 % higher ... almost always cheaper to take taxis than to rent a car unless i can get a deal on ... jerry hirsch august 10 2010 . ftc urged to bar enterprise from renting out recalled autos that need fixing center for auto safety and consumers for auto reliability and safety petition the federal trade commission to impose the restriction on the owner of enterprise national and alamo . . los angeles times . retrieved january 1 2016 . ... alamo rental car companies from renting out recalled vehicles that have not been fixed ... . seth kugel april 26 2011 . guide to navigating rental car fees . the new york times . retrieved january 1 2016 . ... stepped up to the alamo counter in jacksonville ... no idea what they charged for insurance . ... external links edit alamo rent a car official webpage confessions of an alamo car rental agent . the consumerist . list of sipp codes used by alamo to categorize their rental cars v t e vehicle rental brands car rental ace rent a car advantage rent a car alamo rent a car auto europe avis rent a car budget rent a car carzonrent citer dollar rent a car enterprise rent a car europcar firefly hertz kemwel localiza national car rental payless car rental redspot car rentals rent a wreck sixt thrifty car rental taxiforsure meru cabs carsharing autolib autoshare buffalo carshare cambio carsharing car next door car2go city car club city carshare cityhop communauto vrtucar community carshare drivenow enjoy enterprise carshare evo car share flexicar flinkster getaround go op gocar goget greenwheels hertz 24 7 justshareit mobility carsharing modo momo car sharing mylescar reachnow rideshare delaware stadtmobil turo uhaul car share yourdrive zipcar zoom recreational vehicles bunk campers canadream cruise america wicked campers truck rental budget truck rental enterprise rent a truck hertz moving truck rental northgate penske truck rental ryder u haul united rentals defunct flexcar i go phillycarshare streetcar tilden rent a car whizzgo retrieved from https en.wikipedia.org w index.php title alamo rent a car & oldid 739430433 categories multinational companiescompanies based in st. louis county missouricompanies established in 1974enterprise holdings1974 establishments in missouricar rental companies navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages deutschbahasa indonesianederlands edit links this page was last modified on 14 september 2016 at 17 00 . text is available under the creative commons attribution sharealike license ; 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