january 1998 1998 01 headquarters chatham ontario canada key people marc gaudrault ceo products wireless broadband dsl cable internet landline voip website www.teksavvy.com teksavvy solutions inc. is a canadian residential business and wholesale telecommunications company based in chatham ontario . in most of the country it is a wholesale network access based service provider and voice reseller connecting its service to existing last mile networks from telecom carriers bell canada including bell aliant and telus communications and cable carriers rogers communications cogeco cable shaw and videotron . however in parts of rural southwestern ontario the service is provided over teksavvy s own fixed wireless network branded as sky fi . contents 1 history 2 services 2.1 wireless broadband 2.2 digital subscriber line dsl 2.3 cable internet 2.4 telephone 3 opposition to usage based billing 4 policy on disclosure of subscriber personal information 4.1 voltage pictures v. does 5 see also 6 references 7 external links history edit teksavvy solutions inc. was founded in january 1998 . 1 the company ranked 27th in 2008 33rd in 2009 44th in 2010 and 33rd 2011 on the list of fastest growing companies in canada on canadian business magazine s profit 100 list . 2 by 2011 it had been rated as the number one isp in canada by the users of dslreports.com 3 for five years . in 2012 it was 12th on the branham 300 top 20 movers & shakers list . 4 services edit while teksavvy operates primarily by connecting its service to network access last mile infrastructure from bell rogers cogeco shaw telus and vid otron the service differs in terms of pricing and features according to the network access platform to which it is connected . all cable and dsl services include unlimited uploads at all times and unlimited downloads from 2 to 8 am . 5 business internet is also available at a higher cost than its residential counterpart and web hosting services are available in most service areas . 6 wireless broadband edit teksavvy offers fixed wireless broadband branded as sky fi in rural areas of chatham kent sarnia and lambton and essex counties in ontario using unlicensed spectrum . 7 digital subscriber line dsl edit see also bell internet digital subscriber line dsl and telus internet teksavvy offers digital subscriber line dsl service using bell lines in ontario and quebec telus lines in alberta and british columbia and bell aliant lines in new brunswick newfoundland nova scotia and prince edward island . before the summer of 2011 teksavvy could only access bell s performance speed tier with maximum speeds of 5 mbit s. starting in july 2011 several months after the canadian government allowed third party isps to access higher speed tiers teksavvy started offering the same dsl speed tiers found at bell . high end plans with 10 mbit s upload speeds require an approved vdsl2 modem while all lower dsl tiers can be used with any compatible adsl2 modem . 8 in 2014 teksavvy replaced the rental with rent to own and one time purchase options of a smartrg 505n modem . 9 on march 20 2013 teksavvy added a 50 mbit s tier the fastest fttn tier that bell started offering a month earlier . teksavvy offers the same fttn dsl speeds available from bell . the only exceptions are that for the slowest plans 6 mbit s regular dsl and 7 mbit s fttn dsl is sold by teksavvy instead of bell s 5 mbit s plans . all dsl plans now offer a choice between 150gb 400gb or unlimited internet access with overage charges of 0.25 per gb with a cap of 25 . cable internet edit teksavvy s cable internet offerings rely on rogers shaw videotron or cogeco infrastructure to connect customers to teksavvy internet . in areas served by rogers teksavvy cable internet is offered with either 15 30 or 100 mbit s download speeds with the choice of 150gb 400 gb or unlimited downloads . in areas served by cogeco most predominantly in the niagara region there are 5 packages available at speeds of 6 10 20 30 or 60 mbit s with a standard bandwidth cap of 150 gb month excluding the 6 mbit s service and a 300 gb or unlimited option for a fee . the same 300 gb and unlimited options are available in chatham kent ontario and major cities in vancouver with lower speeds due to the cogeco and shaw infrastructure used in those regions . in quebec vid otron provides the cable infrastructure . telephone edit teksavvy also provides long distance calling services and two voice telephony services a voip home phone service branded as tektalk ; available in british columbia ontario and quebec and resold bell landline services branded as teksavvy home phone ; available in limited quantities only in ontario and quebec . opposition to usage based billing edit teksavvy has been very public about its stance against usage based billing ubb . former ceo rocky gaudrault argued in 2011 that the larger bandwidth allotments of wholesale operators is one of those operators more distinguishable factors stating the answer to future growth is not to stifle it by imposing punitive pricing but to encourage it accommodate it and make more money on greater volume consumed at lower prices with more efficient infrastructure . 10 teksavvy devotes most of its news page to addressing its concerns about ubb . 11 policy on disclosure of subscriber personal information edit teksavvy has a policy to not provide personal information to a 3rd party when copyright infringement is alleged unless ordered to do so by a court ... and do its best to ensure that its customers receive notice when disclosure of their personal information is sought in such cases . 12 voltage pictures v. does edit in november 2012 voltage pictures an american film production company with a history of filing lawsuits against people alleged to have illegally shared movies online sought disclosure of personal information belonging to approximately 2000 teksavvy subscribers based on data collected by the canadian anti piracy company canipre between september 1 2012 to october 31 2012 . 13 14 on november 14 2012 voltage filed a statement of claim in federal court initiating action against teksavvy court file t 2058 12 voltage pictures llc v. john doe and jane doe 15 seeking a court order for the release of subscribers personal information including telephone numbers and email addresses 16 associated with about 2000 ip addresses allegedly involved in copyright infringement . on february 21 2014 the federal court released its decision compelling teksavvy to identify the consumers identified by voltage as alleged downloaders while also implementing several constraints on voltage . the court ruled that the demand letters sent by voltage to the specified consumers be approved by a judge to ensure there is no inappropriate language and that any correspondence ... shall clearly state in bold type that no court has yet made a determination that such subscriber has infringed or is liable in any way for payment of damages and that voltage must pay teksavvy s legal costs and any costs associated with identifying the consumers . 17 the federal court ruling further limited the information voltage could request from teksavvy only permitting them to access the names and mailing addresses of the subscribers in question . teksavvy stated in a february 21 2014 press release that they were satisfied with the framework implemented by the federal court for the case claiming that it will protect consumers by discouraging future copyright trolling but will only provide the information when voltage meets all conditions of the courts orders and the affected customers have been notified . 16 yet some scholars have contended that the framework implemented by the federal court in this case fails to adequately protect the affected customers online privacy rights in accordance with the principles articulated by the supreme court of canada in r v. spencer . 18 see also edit net neutrality references edit teksavvy about . retrieved october 27 2011 . rogers communications 2011 . profit 200 . retrieved 2 december 2011 . dsl reports 2011 . charts the good the bad and the ugly issue 613 . retrieved 2 december 2011 . branham 300 top 20 movers & shakers . branham group inc. retrieved june 22 2012 . http www.dslreports.com forum r28199868 cable cable unlimited 2 8am and upload on atpia teksavvy 2011 . please select your region . retrieved 2 december 2011 . skyfi . teksavvy help centre . retrieved 19 august 2015 . residential internet . teksavvy . retrieved 2012 03 31 . dsl teksavvy online help centre . retrieved 2014 08 27 . gaudrault rocky february 7 2011 . internet usage debate part 1 the real myths . financial post . retrieved october 27 2011 . teksavvy news teksavvy copyright faq . retrieved july 2 2013 . voltage pictures llc statement of claim . retrieved july 2 2013 . http www.oregonlive.com business index.ssf 2014 08 voltage pictures is back suing.html court docket . retrieved july 02 2013 a b ruling in filesharing suit imposes new safeguards for canadians . teksavvy in the news . teksavvy solutions inc. 21 february 2014 . retrieved 21 february 2014 . the canadian press 21 february 2014 . teksavvy ordered to id alleged movie downloaders . cbc news . retrieved 21 february 2014 . okidegbe ngozi 2014 . rethinking online privacy in canada commentary on voltage pictures v. john and jane doe . canadian journal of law and technology . 12 2 244 . external links edit official website v t e canadian internet service providers incumbent access communications bell internet bell aliant cogeco mts rogers hi speed internet sasktel shaw communications wind mobile telus internet vid otron independent comwave eastlink national capital freenet primus canada ssi micro teksavvy vmedia westman xplornet yourlink zazeen v t e canadian voip providers public internet babytel comwave iristel primus canada teksavvy vonage vmedia zazeen private network access communications cogeco eastlink rogers telecom shaw vid otron westman retrieved from https en.wikipedia.org w index.php title teksavvy & oldid 717308754 categories voip companies of canadainternet service providers of canada1998 establishments in ontariocompanies established in 1998companies based in ontariochatham kentprivately held companies of canada navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 26 april 2016 at 23 04 . text is available under the creative commons attribution sharealike license ; additional terms may apply . by 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