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when to remove this template message sugarcrm type private industry crm software founded california 2004 founder clint oram john roberts jacob taylor headquarters cupertino california key people larry augustin ceo 2009 present products sugar community edition sugar professional sugar corporate sugar enterprise and sugar ultimate revenue 96 million 2012 1 number of employees 350 citation needed website www.sugarcrm.com sugarcrm is a software company based in cupertino california . it produces the web application sugarcrm a customer relationship management crm system . sugarcrm s functionality includes sales force automation marketing campaigns customer support collaboration mobile crm social crm and reporting . the company operates a number of websites including its commercial website sugarcrm.com and sugar exchange for third party extensions and user forums . as of 2013 sugarcrm reported over a million users . 2 in february 2014 in a blog post that provoked angry reaction from the development community sugarcrm announced that they would no longer be releasing new open source versions of their community edition application ; from now on this would be a bug fix only application . 3 contents 1 history 2 editions 2.1 community edition 2.2 deployment options 3 license 4 open source forks of community edition 5 see also 6 references 7 external links history edit from left to right jacob taylor john roberts and clint oram in 2004 john roberts conceived of the idea and name of sugarcrm while riding his mountain bike named sugar in the santa cruz mountains . clint oram john roberts and jacob taylor started full time work on the sugarcrm open source project in april 2004 and incorporated the company in california in june 2004 . roberts served as the ceo from 2004 to 2009 oram was the vice president and taylor was the cto & vice president of engineering . in june 2004 josh b. stein of dfj invested 2 million into the startup and became a board member . with the help of this investment sugar expanded quickly and by september 2004 potential users had downloaded 25 000 copies of the application then named sugar open source . in october 2004 the company was named project of the month on sourceforge . 4 the popularity of this project allowed the company to raise 86 million of venture capital from draper fisher jurvetson walden international new enterprise associates and goldman sachs . 5 in 2007 sugarcrm launched sugarcon a conference for sugar customers users and developers that has since become an annual conference held in the san francisco bay area . 6 by 2008 sugarcrm employed over 150 people . 7 in june 2008 co founder taylor left the company during what technology website the register called a mysterious exodus of senior and experienced business staff from sugarcrm . 8 clint oram replaced him as the cto . citation needed in may 2009 co founder and ceo roberts left the company . he was replaced as ceo by sugarcrm board member larry augustin who had previously founded and served as the ceo of va linux now known as geeknet . 8 in june 2010 sugar launched sugar 6 a major upgrade emphasizing ease of use and introducing a complete ui overhaul of sugar professional and sugar enterprise . 9 in early 2011 sugar was selected as an ibm global alliance partner for cloud services . 10 in january 2011 sugarcrm co founder john roberts started x2engine crm a new open source project . 11 in june 2011 sugarcrm continued building on the sugar 6 theme by adding more global capabilities 25 languages enhanced mobile crm native application support for over 90 % of the world s smartphones and tablets and extensive social crm integrations linkedin twitter facebook insideview lotuslive webex gotomeeting and google docs . 12 as part of this release sugar introduced two new editions ; sugar corporate and sugar ultimate . eweek said of sugar 6 that sugarcrm gets it right . 13 at sugarcon 2012 sugarcrm announced the sugar 6.5 release . 14 this new release offers customers an updated ui ; more powerful search capabilities an updated calendar and faster performance . the 6.5 release also introduces additional support for different ibm software and hardware platforms . sugar 6.5 went ga in june 2012 . 15 in october 2013 sugarcrm released the latest version sugar 7 with a complete new interface called sugar ux . they also introduced sugar pureprice with a clear and simple pricing structure for all three available editions . in may 2015 clint oram mentioned that with sugarcrm 7 it was easier for the company to target and win trust of enterprise customers . this was attributed to separation of opensource and commercial versions . 16 this was necessary as enterprise readiness of the solution was being discussed . 17 editions edit sugarcrm sells crm software typically referred to as sugar in four editions 18 sugar professional sugar enterprise sugar ultimate sugar corporate each product derives from the same code tree . the products originated on the lamp stack linux apache mysql and php but also run on other php capable platforms such as windows solaris and mac os x . sugarcrm can also use ms iis as a web server db2 and ms sql or oracle as alternative databases . citation needed community edition edit sugarcrm provided a community edition sugar ce previously known as sugar open source . it was available free of charge alongside paid editions until version 6.5 . in 2013 sugar version 7 was announced but was only released in sugar s hosted paid environment . no update to the community edition was announced with it . sugarcrm s community support team have stated that 7.0 will not be available in a community edition and that no release date for an updated community edition was known . 19 after that sugarcrm released a notice saying that they have no plans to release 7 to open source . deployment options edit sugar is a software as a service saas product . as of sugar 7 customers can opt to use an on premises product sugarcrm s sugar cloud one of sugarcrm s partners or public cloud services such as amazon web services windows azure rackspace cloud or ibm smartcloud . citation needed license edit sugarcrm initially licensed sugar open source under the sugarcrm public license based on the mozilla public license and the attribution assurance license . while users could freely redistribute sugar open source and the license allowed for the inspection and modification of the source code and for the creation of derived works critics including dan farber editor in chief at cnet expressed some concern over sugarcrm s use of the term commercial open source to describe its products . 20 on july 25 2007 sugarcrm announced the adoption of the gnu general public license version 3 for sugar community edition the offering previously known as sugar open source . 21 this license took effect with the release of sugar community edition 5.0 . on april 11 2010 sugarcrm announced that starting with version 6.0.0 the sugar community edition would be licensed under the gnu affero general public license version 3 . 22 the charts module customer portal mobile support some soap functions and most of the default theme templates were removed from the agplv3 licensed sugar community edition 6 . citation needed open source forks of community edition edit vtiger crm 2004 fork of v1 .0 of sugarcrm suitecrm 2013 fork of sugarcrm community edition 6.5 sarvcrm 2012 fork sugarcrm community edition 5.5.4 see also edit companies portal san francisco bay area portal comparison of crm systems customer relationship management epesicrm open source crm odoo open source crm splendidcrm was inspired by sugarcrm but developed using microsoft technology stack c asp.net sql server . vtiger crm open source references edit report open source crm provider sugarcrm worth around 350m exclusive venturebeat deals by matthew lynley . venturebeat . retrieved july 25 2015 . jordan barrish . best crm software 2015 reviews of the most popular systems . retrieved july 25 2015 . sugarcrm in the next 10 years . sugarcrm community . retrieved july 25 2015 . sourceforge.net project of the month sugarcrm raises 20m more for open source crm venturebeat sugarcrm announces sugarcon 2009 . retrieved july 25 2015 . sugarcrm nets 20 million investment software it channel news by crn and varbusiness a b sudden exit for sugarcrm co founder and ceo gavin clarke the register may 7 2009 paula rooney . sugar 6 offers simplified ui and information access . zdnet . retrieved july 25 2015 . sugarcrm sweetens social offering with ibm lotuslive cloud integration . retrieved july 25 2015 . x2engine.com about x2engine sugarcrm announces general availability of sugar 6 spring release more choice better options . retrieved july 25 2015 . sugarcrm gets it right . retrieved july 25 2015 . whats new in sugar sugarcrm.com . retrieved july 25 2015 . developers blog . blog . http www.sugarcrm.com newspress sugarcrm launches new sugarexchange users its commercial crm software http www.veonconsulting.com is sugarcrm enterprise ready http www.crmsearch.com sugarcrm products.php http forums.sugarcrm.com f22 whats going community edition 88583 what s going on with community edition sugarcrm forums dan farber august 29 2005 . commercial open source a misnomer . zdnet magazine . retrieved april 2 2015 . martens china july 26 2007 . user pressure leads sugarcrm to adopt gplv3 . computerworld . retrieved march 11 2012 . clint april 11 2010 . moving to the agplv3 for sugar 6 . sugarcrm developer blog . archived from the original on march 5 2012 . external links edit wikimedia commons has media related to sugarcrm . official website sugarforge plug ins and third party projects for sugarcrm sugarexchange the marketplace for isv partners to promote their integrations with sugarcrm sugarcrm blog sugarcrm blog sugaroutfitters a third party marketplace of curated and reviewed sugarcrm add ons authority control gnd 7662988 0 retrieved from https en.wikipedia.org w index.php title sugarcrm & oldid 740272951 categories business software for linuxcrm software for os xbusiness software for windowscompanies based in cupertino californiasoftware companies established in 2004crm software companiescustomer relationship management softwarephp softwaresoftware companies based in californiasoftware using the gnu agpl licensehidden categories wikipedia articles with possible conflicts of interest from may 2014articles needing additional references from may 2014all articles needing additional referencesarticles lacking reliable references from may 2014all articles lacking reliable referencesuse mdy dates from may 2014all articles with unsourced statementsarticles with unsourced statements from august 2013articles with unsourced statements from may 2014articles with unsourced statements from march 2012commons category with local link same as on wikidataofficial website different in wikidata and wikipediawikipedia articles with gnd 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