1999 1999 in seattle washington headquarters seattle washington number of locations 5 area served worldwide key people jay emmet general manager 1 services enterprise mobile engagement mobile messaging one way and two way global sms mms consulting & professional services number of employees 200 parent amdocs website openmarket.com openmarket inc. is a public global company that provides cloud based mobile messaging solutions to enterprises including global one way and two way sms mms and short codes local numbers and text enabled toll free messaging solutions . 2 in june 2006 the company was acquired by amdocs inc. 3 the company is headquartered in seattle washington united states with offices in detroit london sydney and pune . contents 1 history 2 about 3 surveys 4 see also 5 references 6 external links history edit openmarket began as part of qpass a technology company that specialized in providing the infrastructure for electronic payments . in february 2006 qpass acquired simplewire a provider of mobile messaging payments and other services which began operations in 1999 . in june 2006 amdocs inc. acquired qpass and separated the company into two divisions . openmarket became the division focused on enterprise mobile services . later in june 2006 openmarket launched openmarket exchange a web based system that enabled media companies and service providers to process direct to consumer mobile transactions . 4 on 23 march 2010 at the international ctia wireless conference amdocs announced the acquisition of mx telecom a london based mobile messaging and payments aggregator for approximately 104 million . amdocs acquired mx telecom with the aim of expanding the openmarket business into new international markets with its cmx2 platform . in may 2010 openmarket announced enhancements to the cmx2 product now known as the openmarket mobile engagement platform . 5 about edit openmarket offers its suite of mobile messaging and engagement solutions to enterprises globally in a variety of industry sectors including retail financial services high tech call center logistics and travel and hospitality . these solutions support use cases across the organization such as customer feedback surveys appointment reminders emergency alerts mobile coupons and secure pin authentication . the company processes more than one billion application to peer mobile messaging interactions per month connecting businesses to over three billion users and six billion devices worldwide . it services over 400 enterprises globally including four of the top 10 most respected global brands . 6 on 17 february 2016 openmarket announced the launch of its global mobile messaging partner program which brings together third party solutions for companies interested in leveraging functionality beyond basic sms . 7 surveys edit in 2014 openmarket commissioned a survey by international data corporation idc on how enterprises use text messaging to communicate with their customers and employees . the survey was done with 600 respondents in the us uk and eight countries in europe and asia . 8 9 10 in march 2016 retail week and openmarket surveyed 1 000 consumers aged 18 34 to find out more about their communication preferences on mobile . the results showed that 38 % of respondents want to be contacted by retailers via sms with 83 % of them wanting to get order confirmations delivery information and click and collect information . 11 in april 2016 openmarket conducted a survey among 500 millennials on their communication preferences . the survey revealed that over 75 % millennials prefer texting over talking on phone . 4 see also edit short message service references edit barker ian 10 april 2014 . openmarket introduces new messaging solutions for enterprise it . betanews . retrieved 28 february 2015 . paz frankel einat 24 february 2008 . mercury hot for text messaging . american city business journals . retrieved 28 february 2015 . openmarket adds us long code mobile messaging capabilities for enterprise operational and customer service use cases . marketwatch . 8 july 2014 . retrieved 28 february 2015 . a b openmarket survey infographic reveal millennials prefer texting but marketers miss the boat . barker ian 6 october 2014 . using mobile messaging to deliver better customer service . betanews . retrieved 28 february 2015 . the harris poll 2014 rq report a survey of the u.s. general public using the reputation quotient nielsen april 2014 . openmarket introduces global partner program . 10 february 2016 . columbus louis . idc 87 % of connected devices sales by 2017 will be tablets and smartphones . http www.fiercefinanceit.com story millennials security concerns drive financial firms text communications 2015 07 23 new study reveals the growing business impact of mobile messaging itproportal.com . 29 april 2015 . analysis understanding what digital natives want from retailers . external links edit official website retrieved from https en.wikipedia.org w index.php title openmarket & oldid 734086956 categories companies established in 1999telecommunications companies of the united states navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 12 august 2016 at 01 57 . text is available under the creative commons attribution sharealike license ; additional terms may apply . by using this site you agree to the terms of use and privacy policy . wikipedia is a registered trademark of the wikimedia foundation inc. a non 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