headquarters london united kingdom smartmatic worldwide headquarters 1 global contact offices key people antonio mugica ceo products elections solutions e voting technology and saes voting machines hardware & software deployment services identity management solutions registry and authentication devices biometric security solutions for smart cities public safety emergency systems public transport census platforms . website www.smartmatic.com smartmatic also referred as smartmatic corp. or smartmatic international is a multinational company headquartered in london and originally incorporated in april 11 2000 in the state of delaware 2 united states that specializes in the design and deployment of complex purpose specific technology solutions aimed at helping governments to fulfill their commitments toward their citizens . it is organized around three business units electronic voting systems smart cities including public safety and public transportation solutions and identity management systems for people registration and authentication for government applications . smartmatic serves its customers with a network of over 600 employees plus business partners from its offices and r & d labs in the united states brazil venezuela barbados panama the united kingdom the netherlands the united arab emirates the philippines estonia and taiwan . contents 1 products 1.1 elections solutions 1.2 solutions for smart cities 1.3 identity management 2 major implementations 3 venezuela 2004 vote 4 acquisition and divestiture of sequoia 5 philippine automated elections 5.1 2010 general election 5.2 2016 general election 6 see also 7 references 8 external links products edit elections solutions edit the electoral business unit combines a complex project management methodology with an electronic voting system that includes hardware saes voting machines election management software and canvassing software for a central location s servers . it includes several security mechanisms such as encryption using a public key infrastructure pki with 2048 bit digital certificates . the hardware includes voting machine models with voter verified paper audit trail vvpat redundant memory integrated printer a touch screen supporting multiple choice election processes tactile remote control earphones and sip and puff devices for disabled voters and an add on voting pad device for use in complex elections . the software consists of an electoral management system ems which manages the data on candidates electoral seats and political parties etc. that define the configuration of an election . the election day management platform edmp suite of management tools directs technicians and operators installing and manning the voting centers using voting machines . it monitors in real time all aspects of voting machine use installation opening closing and auditing of the polling booths the transmission of results and the backing up of data during the event . solutions for smart cities edit this unit comprises security applications for government critical mission projects such as public safety platforms public transport systems emergency management solutions and census projects . the services portfolio includes concept and design technology development technology implementation and operation as well as maintenance and support . smartmatic s unified security platform automates the interaction between network devices operators end users and security specific applications . it is designed to provide an end to end solution for emergency response using technology to support the handling of emergency calls and to provide immediate responses . it includes hardware software and deployment services for solutions aiming to improve citizen s quality of life . identity management edit smartmatic identity management solutions enables government agencies to manage people s biographic and biometric information securely . products and services include identity card programs immigration and border control welfare and social benefit distribution programs civil and voter registration . it uses both specialized mobile devices for enrollment of people in field applications and an integrated system for stationary use . it includes id management software and a back office system for data consolidation and safeguard . major implementations edit the company was contracted in 2004 for the automation of electoral processes in venezuela . since 2004 its election technology has been used in local and national elections in venezuela united states belgium brazil ecuador argentina chile the united kingdom mexico and the philippines . on august 11 2008 automated regional elections were held in the philippines autonomous region of muslim mindanao armm . in the maguindanao province voters used smartmatic s electronic voting machines 3 while voters in the other 5 provinces shariff kabunsuan lanao del sur basilan sulu and tawi tawi used manually marked ballots processed using omr technology . the overall reaction of both the public and authorities was positive toward the solution . 4 5 in may 2010 smartmatic automated the national elections in the republic of the philippines . the process involved 50.7 million voters choosing from more than 85 000 candidates contesting for 17 000 posts . in october 2012 smartmatic participated in the elections of 3 countries . in venezuela october 7 for the first time in the world national elections were carried out with biometric voter authentication to activate the voting machines . out of 18 903 143 citizens registered to vote in the presidential elections voter turnout was around 81 % both record figures in venezuelan electoral history . the same day smartmatic provided election support for data and voice communications to the 16 most isolated states in brazil and also battery power support to voting machines . these services implied hiring and training 14 000 technicians who worked at 480 000 polling stations servicing over 500 000 pieces of election equipment . on october 14 2012 belgium utilized smartmatic s technology and managed services to carry out regional elections in 153 communes in the flanders and brussels capital regions . the solution deployed was developed according to the strict standards and guidelines set forth by belgian authorities . usp from smartmatic security solutions was installed in more than 500 branches of santander serfin bank mexico . since 2006 the office of the mayor of metropolitan caracas in venezuela began the installation of the integrated public security system that helps authorities to provide immediate response to citizens whose safety has been jeopardized . in 2011 the district of cartagena in colombia selected smartmatic as technology provider for the new financial administration service of the integrated mass transit system transcaribe which will operate based on a highly automated fare collection and fleet control system . 6 the smartmatic identity management solution has been deployed in bolivia biometric voter registration for the bolivian national electoral court july 2009 october 2009 with 5.2 million people registered ; mexico provision of enrollment terminals and software for the national id program of the secretariat of governance dec 2009 dec 2012 with 100 million people to be registered ; and zambia provision of enrollment terminals and software for digital mobile voter registration contracted by the united nations development programme undp & electoral commission of zambia february 2010 october 2010 . venezuela 2004 vote edit after the presidential recall referendum of 2004 in venezuela some controversy was raised about the use of electronic voting saes voting machines in that country . the legal basis for this process of automation is found in article 33 42 of the lope 2002 and in article 154 of the lospp 1988 . citation needed after the referendum independent election monitors claimed fraud and submitted appeals and statistical evaluations including a peer reviewed article in 2006 7 and a special section of 6 peer reviewed article in 2011 8 concluded that it was likely that electronic election fraud had been committed . the analysis of communication patterns allowed for the hypothesis that the data in the machines could have been changed remotely while another of the articles suggested that the outcome could have been altered from about 60 % against the sitting president to 58 % for the sitting president . yet representatives from international election observation agencies attested that the election conducted using saes was at that time fair accurate and compliant with the accepted timing and reliability criteria . these agencies included the carter center 9 the organization of american states oas 10 and the european union eu . 11 12 13 14 15 acquisition and divestiture of sequoia edit in 2005 smartmatic acquired sequoia voting systems one of the leading us companies in the field . 16 following this acquisition carolyn b. maloney requested an investigation to determine whether cfius processes had been followed to green light sale of sequoia to a company with possible ties to the venezuelan government . 17 the investigation was prompted after a march 2006 electoral fiasco in chicago and cook county where a percentage of the machines involved were manufactured by sequoia and sequoia provided technical assistance some by a number of venezuelan nationals flown in for the event . 18 according to sequoia the tabulation problems were due to human error as a post election check identified only three mechanical problems in 1000 machines checked . 18 election officials blamed poor training . 19 some problems with the election were later blamed on a software component developed in venezuela for transmitting the voting results to a central computer . 20 a local alderman said the troubles could be due to an international conspiracy . 18 after initially cooperating with the cfius investigation in october 2006 in particular to clarify the company s ownership 21 smartmatic withdrew in december 2006 and sold sequoia . 22 among other vendors in the 2nd quarter of 2009 smartmatic and sequoia competed against each other for the contract to provide voting machines and services to the 2010 national elections in the philippines 23 one of the largest contracts ever in the voting technology industry . in the bidding process sequoia was disqualified early on 24 while smartmatic was declared the winner . 25 26 philippine automated elections edit 2010 general election edit main article philippine general election 2010 a total of over 76 340 units plus 5 000 back up pcos machines or precinct count optical scanners plus some 1 700 servers were deployed in the country s first nationwide fully automated elections from counting of votes to transmission and canvassing of election results . election day was monday may 10 2010 with live full coverage from abs cbn anc and gma network . the elected president became the 15th president of the philippines succeeding president gloria macapagal arroyo who was barred from seeking re election due to term restrictions . the successor of the vice president noli de castro is the 15th vice president of the philippines . legislators elected in these 2010 elections joined the senators of the 2007 elections and comprised the 15th congress of the philippines . the 2010 election was administered by the commission on elections comelec in compliance with the republic act no. 9369 also known as amended computerization act of 2007 . besides logistical problems during the last few days prior to the election poll machine & services supplier smartmatic total information management corporation tim found cases of pcos machine failures . nonetheless it was decided not to postpone elections since the technical issues were resolved quickly and the solution could be deployed by election day . despite the fact that some provinces reported issues in the election process these did not surpass the 0.50 % of the total number of pcos machines and most were replaced on time as planned for . as a result of the delays the comelec extended voting hours from 6 00 p.m. to 7 00 p.m. and continued through the night transmitting the votes from every precinct scattered across the country . after the elections closed and transmissions from pcos machines began arriving en masse and the comelec was able to publish the first partial results many former doubts and concerns vanished to be replaced by astonishment due to the unprecedented speed of the tally . 27 on june 29 2010 the philippine computer society pcs filed a complaint with the country s ombudsman against 17 officials of the commission on elections and the smartmatic tim corp. for alleged incompetence graft and unethical conduct . 28 the