please help improve it or discuss these issues on the talk page . learn how and when to remove these template messages this article s use of external links may not follow wikipedia s policies or guidelines . please improve this article by removing excessive or inappropriate external links and converting useful links where appropriate into footnote references . march 2012 learn how and when to remove this template message this article contains content that is written like an advertisement . please help improve it by removing promotional content and inappropriate external links and by adding encyclopedic content written from a neutral point of view . november 2011 learn how and when to remove this template message learn how and when to remove this template message micros systems inc. type subsidiary of oracle corporation industry hospitality support computer hardware founded 1977 incorporated 1978 headquarters columbia maryland united states key people peter altabef president & ceo products see product listing below revenue us 1 007.9 m fy11 ; 10.2 % increase from fy10 1 2 3 4 number of employees 4953 2011 5 website www.micros.com micros systems inc. ; now owned by oracle corporation was headquartered in columbia maryland united states . the company manufactured and sold computer hardware software and services for the restaurant point of sale hotel hospitality specialty retail markets and other similar markets . 5 analyst estimates cited in 2003 put micros market share at about 35 % of the restaurant point of sale business . 6 micros systems pos point of sale software and hardware is used in the restaurant industry and primarily includes touchscreen computers for the serving staff to place orders which are then sent to kitchen and bar printers for preparation . the back office software mymicros contains different types of reports for total sales total menu items sold for certain time periods and more . micros provides different pos products for different restaurant sizes and styles including products for single entity restaurants major chain restaurants with centralized reporting and multiple restaurant properties including casinos stadiums and cruise ships . all of micros products have the ability to interface to other systems such as inventory control systems and hotel property management systems . micros fidelio is a division of micros that offers several software products for hotels including opera property management system ors central reservations system and opera sales & catering . micros fidelio also offers several types of interfaces which allow the communication between other software . these interfaces include ifc8 interfaces that communicate using serial or tcp connections that allow the opera pms property managment system to communicate with their own micros pos and other 3rd party vendor systems . the 3rd party vendor systems include guest room phones guest room voicemails guest room mini bars and more . so all systems are connected with eachother to communicate data to keep a property functioning effeciently . for example the ifc8 interface that connects the micros pos to the opera pms allows for all items sold in the pos registers to also be recorded on revenue reports of the opera pms . this interface also is what allows a guest to charge their restaurant bill to their guest room bill . on june 23 2014 oracle corporation announced that it is buying micros systems for 68 per share in cash for a total value of approximately 5.3 billion . 7 contents 1 history 1.1 financial results 2 products 2.1 point of sale 2.1.1 9700 hms 2.1.2 micros simphony 2.1.3 micros res 3700 2.1.4 micros e7 2.1.5 micros e business suite 2.2 property management with opera 2.3 pagers 2.4 workflow 3 subsidiaries 4 references 5 external links history edit the company was incorporated in 1977 as picos manufacturing inc. and changed its name to micros systems inc. in 1978 . micros systems inc. is headquartered in columbia maryland . 5 the term micros is an acronym for modular integrated cash register operating systems . 8 micros systems uses several distribution channels including different regions districts and dealers . financial results edit fiscal year revenue vs previous year % vs previous year net income 2007 9 785.7 106.8 15.7 % growing 29 % to 91.1 m or 2.21 per diluted share 2008 4 954.2 168.5 21.4 % growing 26.6 % to 101.3 m or 1.21 per diluted share 2009 3 911.8 42.4 4.44 % 99.3 m or 1.21 per diluted share 2010 2 914.3 6.6 0.7 % 114.4 m or 1.41 per diluted share 2011 1 1 007.9 93.6 10.2 % 144.1 m or 1.74 per diluted share notes the fiscal year for micros begins on july 1 . net income based on a non gaap basis . dollar figures represented in millions . products edit point of sale edit 9700 hms edit the micros 9700 hms point of sale system is used in the entertainment marketplace including casinos stadiums hotels and cruise ships . the 9700 hms is platform and database independent . citation needed it can be installed on multiple windows platforms and can have the database run on ms sql or oracle including oracle on linux . citation needed 9700 hms is installed at sites ranging from small specialized operations to large enterprise configurations spanning multiple properties in large geographic areas . micros simphony edit built upon 9700 hms simphony is a fully scalable cloud based solution to manage an enterprise point of sale . hosted by micros hosting center or the customer simphony offers one central database running on sql server 2008 for which mainstream support ended in 2014 or oracle database software . local restaurants no longer require a back office pc running the micros software meaning local stores still require the purchase of the pos terminals and supporting hardware . micros simphony enterprise management console can be downloaded onto any pc connected to the internet and gives a direct connection to the simphony server . this allows any point of sale changes to be made to any site anywhere in the world . micros res 3700 edit micros res offers a complete point of sales solution with comprehensive reporting tools for the back office restaurant operations and guest services . micros res provides end to end communications throughout operation to increase efficiency and speed of service . citation needed the latest release as of february 2015 is 5.4 which now supports windows 7 installations . res uses sybase sql anywhere adaptive server anywhere standard relational database management system rdbms . micros res offers a number of solutions as a part of the product portfolio including ; table management system offering the ability to take reservations assign guests to wait lists toggle table statuses & online reservations via myreservation online service . gss a local customer database managing customer information local gift card management customer loyalty kds kitchen display system labor management managing aspects of labor locally including ; scheduling time card edits payroll deductions & employee management product management a fully integrated inventory management software . this software lends the ability to order receive enter po s inventory counts & full depletion from inventory when sold through the micros pos micros e7 edit micros e7 is a point of sales system aimed at smaller restaurant locations . the system is not as customizable or detailed as 3700 or 9700 but is simpler and more user friendly . it has a built in limit of supporting at most 1 pc and 6 workstations . as of february 2015 the latest version is 4.1 which now supports windows 8 installations . micros e business suite edit micros has a full range of online cloud based software for managing a full range of different products ; mymicros an online reporting engine which works with all micros software . e7 res & 9700 relies on a polling service that posts to the mymicros database at increments of 15 minutes . simphony is fully integrated with mymicros and posts real time to the portal . mylabor an enterprise cloud based solution for managing labor . offers the ability for local stores to create schedules which can be submitted to a regional manager or head office for approval this schedule will produce forecasted numbers based upon historical totals and can offer a projected labor cost based upon a schedule . this feature also allows employees to log in to the mylabor portal to review their schedules and request time off . mylabor also allows for managers to log in for editing time cards manage payroll deductions and the employee database . myinventory an enterprise cloud based solution for managing local store inventory . offering the ability to interface directly with major food distribution companies managers can log in to myinventory and place orders which will directly transfer to the distributor . also gives the ability to receive print count sheets track inventory with a full interface into the micros pos . myreservation a cloud based system for making online reservations which will transfer locally to the micros table management systems . manage by time the amount of tables or covers you wish to take and offer suggestions when those time slots are full . icare an enterprise cloud based solution for managing gift cards and customer loyalty . icare allows one to interface with the micros pos and issue gift cards that can be redeemed or reloaded at any location in your enterprise . also allows for loyalty programs including points that could be redeemed for product or service . property management with opera edit opera is the micros property management system used in many large hotel chains such as travelodge hotels uk rown esorts hyatt hotels and resorts rydges hotels and resorts oberoi hotels & resorts jupiter hotels marriott hotels and starwood hotels and resorts resorts and suites 10 radisson hotels and resorts subsidiary of carlson companies 11 the intercontinental hotels group and the thistle hotels . 12 it is the successor to the popular fidelio pms property management system pagers edit with the acquisition of jtech pager solutions for the following areas have become part of the product line restaurants retail hotels & resorts healthcare church jtech was sold by micros and is now a wholly owned subsidiary of hm electronics inc. for more information please visit www.hme.com . workflow edit miretail hub a workflow application written using windows workflow foundation and designed for the retail market it was acquired with the purchase of the company torex from cerberus capital management 13 subsidiaries edit subsidiary acquired products references torex september 2012 till systems in the uk 14 tig global january 2010 specializes in hotel internet marketing and destination internet marketing 15 fry august 2008 strategy and marketing through design development managed services and fulfillment ; development of e commerce applications 16 micros retail january 2008 combining the subsidiaries datavantage commercialware and eone group 17 commercialware february 2006 cross channel commerce infrastructure solutions point of sale back office order management fulfillment customer service collaboration and analytics applications 18 jtech communications january 2005 on premises wireless messaging systems pagers for the retail hospitality and healthcare industries 19 datavantage may 2003 information technology solutions for the specialty and general merchandise retail industry analytic solutions 20 indatec german january 2001 point of sale terminals peripherals and associated software for independent restaurants and other catering facilities 21 hospitality solutions international november 2000 point of service and enterprise systems for restaurants hotel management software 22 micros fidelio germany november 1995 property management systems pmss hotel computer information systems 23 24 micros fidelio nordic micros fidelio uk ltd micros fidelio asia pacific fidelio cruise references edit a b http www.micros.com newsandevents pressreleases 2011 4qprel2011.htm a b http www.micros.com newsandevents pressreleases 2010 4qprel2010.htm a b http www.micros.com newsandevents pressreleases 2009 4qprel2009.htm a b http www.micros.com newsandevents pressreleases 2008 4qprel2008.htm a b c yahoo finance . finance.yahoo.com . 2010 12 01 . retrieved 2010 12 23 . third party citation of article from hotel & motel management ; original no longer