water industry commission for scotland type public authority industry water founded 2005 headquarters stirling scotland key people alan sutherland ceo and gordon hughes chairman website www.watercommission.co.uk the water industry commission for scotland wics is the economic regulator of the water and sewerage industry in scotland . established in 2005 it is an executive non departmental public body of the scottish government with statutory responsibilities . 1 the commission comprises a non executive chairman two non executive members and an office of supporting staff . based in stirling the office is led by the chief executive alan sutherland 2 who is also a member of the commission . contents 1 activities 1.1 price setting 1.2 monitoring performance 1.3 competition 2 see also 3 references 4 external links activities edit price setting edit the water industry commission for scotland has a statutory duty to promote the interests of customers by setting prices for water and sewerage services that deliver scottish ministers objectives for the water industry at the lowest reasonable overall cost . the objectives include improvements in water quality environmental performance and customer service . the price setting process takes place every six years with the current regulatory period covering the years 2015 2021 . monitoring performance edit the commission monitors and reports on scottish water s performance regarding customer service investment costs and leakage . the commission sets challenging targets for scottish water to achieve and monitors performance to make sure that it responds positively to these challenges . the regulatory framework in scotland has resulted in scottish water becoming significantly more efficient and has helped keep bills low average household bills in 2015 16 are around 40 lower than they are in england and wales . 3 competition edit the commission is also responsible for facilitating competition in the scottish water industry . in april 2008 scotland became the first country in the world to open up water and sewerage services to competition for all non household customers under the water services etc. scotland act 2005 . this means that all non household customers public sector non profit and business organisations are able to choose who provides their services . 4 the commission is responsible for implementing the framework set out in the act including licensing all participants in the market . since competition has been introduced there have been significant improvements for customers with more options and better services . see also edit water supply and sanitation in scotland references edit about us our role and remit . water industry commission for scotland . retrieved 8 september 2014 . alan sutherland . water industry commission for scotland . retrieved 8 september 2014 . scottish water performance report 2010 15 scotland on tap external links edit official website scotland on tap v t e executive non 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services council skills development scotland sportscotland visitscotland water industry commission for scotland this article related to government in scotland is a stub . you can help wikipedia by expanding it . v t e retrieved from https en.wikipedia.org w index.php title water industry commission for scotland & oldid 692391065 categories executive non departmental public bodies of the scottish governmentwater supply and sanitation in scotlandconsumer rights agenciesorganisations based in stirling council area regulators of scotlandwater management authorities2005 establishments in scotlandorganizations established in 2005scotland government stubshidden categories all stub articles navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity 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