predecessor bt retail headquarters bt centre london united kingdom area served united kingdom key people john petter ceo 1 products fixedline telephony mobile telephony broadband internet digital television owner bt group website www.bt.com bt consumer is the main retail division of united kingdom telecommunications company bt group and was established alongside bt business following a two way split from former division bt retail . 2 3 the division is responsible for selling consumer services including fixed line mobile broadband and tv . it is the largest consumer fixed line and broadband isp in the uk . 4 5 contents 1 products 1.1 bt broadband 1.2 bt infinity 1.3 bt mobile 1.4 bt tv 1.5 bt sport 1.6 bt wi fi 2 references 3 external links products edit bt consumer is responsible for selling the following products to consumers . it buys many of these services from bt s other divisions bt wholesale bt global services and openreach . bt broadband edit main article bt broadband bt broadband is a standard broadband service provided by bt with speeds of up to 17mb and is available in three 12 month contract packages broadband weekend calls broadband plus and unlimited broadband weekend calls . 6 bt infinity edit main article bt infinity bt infinity is a fibre optic broadband service provided by bt . most homes get fttc service at up to 40 mbit s broadband those with fttp will get up to 300 mbit s. as of 2 february 2016 bt infinity is available in three 12 month contract packages bt infinity 1 40 mbit s bt infinity 2 76 mbit s bt infinity 3 160 mbit s bt infinity 4 300 mbit s bt states their infinity fibre broadband packages are up to five times faster than the uk s average standard broadband speed . 7 bt mobile edit main article bt mobile bt mobile is a mobile virtual network operator mvno in the united kingdom provided by bt consumer ; a division of bt group that was launched in march 2015 . 8 it uses the ee network 9 via an mvno agreement signed in march 2014 10 as well as using the spectrum bt won in the 2013 s 4g auction . 11 12 ee is now owned by bt group following a successful acquisition that was officially completed on 29 january 2016 . 13 14 bt mobile operates alongside bt business mobile which is provided by the bt business division . bt mobile currently offers sim only plans and anyone living in a bt broadband home are eligible for a 5 monthly discount on all bt mobile plans each account holder can have up to five discounted plans but there s no limit to the number of people in a house that can take up the offer . 15 16 bt tv edit main article bt tv bt sport edit main article bt sport bt wi fi edit main article bt wi fi references edit bt consumer . bt group plc. retrieved 2 february 2016 . bt retail splits into two businesses . bt today . bt group plc. retrieved 28 january 2016 . williams christopher 30 july 2013 . bt splits bt retail division to focus on bskyb battle . the telegraph . retrieved 28 january 2016 . facts & figures . ofcom . retrieved 2 february 2016 . group businesses . bt group plc. retrieved 2 february 2016 . broadband packages . bt . retrieved 2 february 2016 . broadband packages . bt . retrieved 2 february 2016 . bt launches uk s best value 4g mobile data deal as a reward for its bt broadband customers . bt group plc. 25 march 2015 . retrieved 3 february 2016 . bt returns to mobile phone market . bbc news . 25 march 2015 . retrieved 3 february 2016 . bt and ee confirm uk mvno agreement . bt group plc. 25 march 2014 . retrieved 3 february 2016 . bt returns to mobile phone market . bbc news . 25 march 2015 . retrieved 3 february 2016 . ofcom announces winners of the 4g mobile auction . . ofcom . 20 february 2013 . retrieved 3 february 2016 . bt group plc completion of the acquisition of ee limited . 4 traders . 29 january 2016 . retrieved 3 february 2016 . ee is now part of bt . ee limited . retrieved 3 february 2016 . am i eligible for the bt broadband discount . bt . retrieved 3 february 2016 . how many bt mobile plans can i order . bt . retrieved 3 february 2016 . external links edit official website v t e bt group divisions and subsidiaries current bt business bt consumer bt global services bt wholesale bt research bt ireland bt italia ee dabs.com openreach plusnet former madasafish merged into plusnet hibu formerly yell group manx telecom o2 germany o2 ireland o2 united kingdom ribbit telecomsoft telfort products and services current bt broadband bt infinity bt mobile bt tv bt sport bt sport espn bt wi fi bt mydonate bt home hub bt voyager adsl max defunct telecom gold buildings and facilities current adastral park bt centre bt tower london bt tower birmingham stokenchurch bt tower bt tower swansea charwelton bt tower goonhilly cornwall guardian exchange manchester heaton park bt tower national network management centre peterborough transmitting station purdown bt tower pye green bt tower stadium house cardiff sutton common bt tower tinshill bt tower tolsford hill bt tower wotton under edge bt tower former anchor telephone exchange bletchley park faraday building horwood house kingsway telephone exchange post office research station sheffield telephone house microwave network programmes and standards current 21cn digital access signalling system 1 digital access signalling system 2 system x system y defunct txe other bt archives bt museum bt digital music awards bt sport action woman awards bt site engineering code buzby concert connected earth people post office telecommunications young scientist and technology exhibition customer service system category v t e telecommunications industry in the united kingdom economy of the united kingdom science and technology in the united kingdom companies infrastructure providers arqiva babcock international bt wholesale openreach interxion telecitygroup telehouse europe service providers current andrews & arnold asda mobile bt group bt global services bt business bt consumer ee plusnet claranet colt group the co operative cable & wireless communications delight mobile family mobile inmarsat kcom group eclipse internet lebara mobile lycamobile mapesbury communications o2 uk giffgaff origin broadband sky sky broadband talkmobile talktalk group aol broadband talktalk business talktalk mobile talktalk tv telecom plus tesco mobile three tru virgin media virgin media business virgin mobile uk vodafone vodafone uk voipfone wightfibre zen internet defunct atlantic telegraph company be un limited bonelli s electric telegraph company cable & wireless plc cable & wireless worldwide dolphin telecom electric telegraph company energis general post office ionica london and provincial district telegraph company mercury communications mobile by sainsbury s national telephone company ntl ovivo post office telecommunications pipex priyo mobile rabbit stan mobile tiscali uk universal private telegraph company suppliers current arm holdings artevea csr icera metaswitch pace sarantel spirent telent defunct gec plessey telecommunications marconi company marconi communications picochip standard telephones and cables other carphone warehouse hibu phones 4u dial a phone government and regulatory bodies broadband stakeholder group defence science and technology laboratory european conference of postal and telecommunications administrations international telecommunication union ofcom phonepayplus industry bodies gsm association internet service providers association lonap london internet exchange manap symbian foundation internet telephony services providers association other adastral park british approvals board for telecommunications british telecommunications act 1981 british telephone sockets bt research bt site engineering code communications act 2003 earth stations in the united kingdom hull colour pages interception of communications act 1985 internet in the united kingdom telegraph act telegraph act 1868 telegraph act 1885 telephone numbers in the united kingdom uk telephone code misconceptions web blocking in the united kingdom category commons retrieved from https en.wikipedia.org w index.php title bt consumer & oldid 721203434 categories telecommunications companies of the united kingdominternet service providers of the united kingdomcompanies established in 1981bt group navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 20 may 2016 at 09 32 . text is available under the creative commons attribution sharealike license ; additional terms may apply . by 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