issues . please help improve it or discuss these issues on the talk page . learn how and when to remove these template messages this article relies too much on references to primary sources . please improve this by adding secondary or tertiary sources . october 2013 learn how and when to remove this template message this article includes a list of references but its sources remain unclear because it has insufficient inline citations . please help to improve this article by introducing more precise citations . october 2013 learn how and when to remove this template message learn how and when to remove this template message sita type private industry air transport communications and information technology predecessor soci t internationale de t l communications a ronautiques headquarters geneva 1 area served worldwide key people francesco violante ceo 2 barbara dalibard services airline and cargo operations commercial management and passenger operations flight operations aircraft operations air to ground communications airport management and operations baggage operations transportation security and border management communications and infrastructure outsourcing services revenue us 1.63 billion number of employees 4 500 3 subsidiaries champ cargosystems aviareto onair website www.sita.aero sita is a multinational information technology company providing it and telecommunication services to the air transport industry . the company provides its services to over 430 members and 2 800 customers worldwide which is around 90 % of the world s airline business . 4 contents 1 history 1.1 expansion 2 company structure 2.1 subsidiaries 3 products and services 4 community systems and standards 5 research and development 6 industry recognition 7 references 8 external links history edit sita or soci t internationale de t l communications a ronautiques was founded in february 1949 by 11 airlines in order to bring about shared infrastructure cost efficiency by combining their communications networks . the 11 original airlines were air france klm sabena swissair twa british european airways corporation beac british overseas airways corporation boac british south american airways bsaa swedish a.g.aerotransport danish air lines and norwegian air lines . sita was the first company to handle data traffic in real time via a packet switched network over common carrier leased lines . 5 expansion edit in 1989 computer reservations systems aerospace manufacturers tour operators airfreight forwarders airport authorities and other organizations in the air transport industry began joining sita as members . 5 the company today provides a range of it solutions as well as infrastructure and communication services for the air transport industry having evolved from its early days of providing only network services . sita presently operates in over 200 countries and territories and its customers include airlines airports airfreight international freight forwarders travel and distribution global distribution systems governments aerospace ground handlers and air traffic control . 4 company structure edit sita is owned by members of the air transport industry who make up the sita board and sita council . the company has the remit of working with the air transport community for the benefit of all members . this includes cooperation with industry bodies such as iata aci and regional associations aiming to solve common industry issues through the use of it and telecommunication services through development of community systems industry standards and shared infrastructures for aviation . sita also produces industry surveys including the airline it trends airport it trends and passenger it trends surveys as well as working jointly with iata on the industry s baggage report . subsidiaries edit sita has five main subsidiaries . sitaonair launched in 2005 onair provides on board connectivity solutions that enable passengers to connect to the internet on devices such as laptops and smartphones as well as make and receive phone calls and text message ; and access to wireless in flight entertainment . onair combined with sita s aircraft business in 2015 to provide aircraft e enablement services . 6 champ cargosystems champ is an it company working solely in the air cargo industry providing services for carriers and distributors . in november 2011 champ acquired traxon europe an electronic air cargo company in order to prepare for new international air transport association iata initiatives such as iata e freight and cargo 2000 . 7 aviareto aviareto is a joint venture between sita and the irish government . aviareto and the international civil aviation organization icao the supervisory authority of the international registry agreed that aviareto would establish and operate the international registry of mobile assets . 8 com net software com net software is a turnkey provider of comprehensive passenger communication solutions with more than 170 systems installed across six continents . sita bureau services in partnership with canso and airways sita bureau services sbs brings flightyield to market an invoicing collection and revenue management service for ansps and airports . products and services edit this section does not cite any sources . please help improve this section by adding citations to reliable sources . unsourced material may be challenged and removed . october 2013 learn how and when to remove this template message sita s portfolio services include airport operations including airport management safety and security and passenger processing aircraft operations including operational communications e aircraft services for efbs and in flight communications baggage operations cargo operations commercial management including distribution fares and pricing revenue optimization and voice and convergence communications and infrastructure including hybrid networks airport operational communications community messaging and infrastructure management passenger operations transportation security including border management sita s shared infrastructures include airport hubs airportconnect cute and bagmessage services as well as systems for passenger processing reservations and fares . community systems and standards edit this section needs additional citations for verification . please help improve this article by adding citations to reliable sources . unsourced material may be challenged and removed . october 2013 learn how and when to remove this template message the community systems provided by sita for the air transport industry include worldtracer baggage tracking bagmessage global exchange of iata standard baggage messages type b iata standard messaging iborders border management solutions cargo community system global electronic data interchange passengerhandler multi departure control system common agent check in bag drop and boarding application aiming to simplify communications and processes for air transport sita works with around 20 industry bodies and standards committees to set standards . the company has approximately 40 participants in 55 different standards setting working groups . the organizations sita works with include iata air cargo inc airlines for america icao and the faa plus aaae acc association of european airlines canso opentravel alliance itu the world customs organization and the world trade organization . the working groups sita is involved in include iata type x iata common use ata e business icao afsg aci acris and eurocontrol swim . examples of standards include messaging ads b type x communications aero id and common use self service traceability autoid transportation security border management data hub passenger management common use passenger processing system cupps research and development edit this section needs additional citations for verification . please help improve this article by adding citations to reliable sources . unsourced material may be challenged and removed . october 2013 learn how and when to remove this template message the company s achievements include first ipad kiosk to sell tickets . 9 first augmented reality application for an airline social booking and check in engine on facebook with deep social network integration managing passenger flow at airports through geo localization in flight mobile portal developed with onair world s smallest full function check in kiosk first passenger bag drop solution which allows a single bag drop counter to be used to service passengers from multiple airlines cupps common use passenger processing system technology a replacement for the cute common use terminal equipment check in and boarding standard used today . sita worked with iata and other bodies to introduce this capability which will save the air transport industry millions of dollars . 10 first service provider to achieve cupps compliance certification and to successfully complete its cupps pilot program . sita works with business partner orange business services on joint projects and is also involved with the industry research programs e cab total airport swim and sesar . additionally the company focuses on institutional and academic research through teams at mit cambridge and montreal universities . industry recognition edit this section does not cite any sources . please help improve this section by adding citations to reliable sources . unsourced material may be challenged and removed . october 2013 learn how and when to remove this template message it company of the year 2015 second time in four years air transport news awards ; aviation it service provider of the year 2014 second year running africa african airlines association afraa ; best airport it service provider 2014 emerging markets airport awards ; best passenger assistance initiative for virgin atlantic s google glass project and best mobile technology initiative for american airlines beacon deployment at dallas fort worth airport 2014 future travel experience global ; smart technology award the wearables 2014 sita and virgin atlantic airways ; 2014 oracle excellence award for sustainability innovation ; 2014 oracle leadership award for finance europe middle east and africa ; 2013 pmi atlanta chapter project of the year award ; frost & sullivan global customer value enhancement award in border control 2011 ; capa the centre for aviation it innovation of the year award ; the emerging markets airports awards emaa best it services provider 2013 2011 2010 ; airport it solutions provider of the year frost & sullivan asia pacific ; and tnooz thack gold medal winner for innovation . references edit main sita offices . senior leadership team . about sita management team . sita . retrieved 16 august 2012 . facts and figures . about sita what we do . sita . retrieved 16 august 2012 . a b customers . sita aero . a b sita history . about sita what we do . sita . retrieved 16 august 2012 . onair . community & partners sita subsidiaries . sita . retrieved 16 august 2012 . champ cargosystems . community & partners sita subsidiaries . sita . retrieved 16 august 2012 . join venture for aviareto . soapbox a landmark year ahead for it airlines international . airlines.iata.org . retrieved 2016 09 14 . cupps the platform of the future . check in news analysis and event . external links edit official website air transport it review sita s external newsletter air transport it summit the annual forum for the industry s it leaders onair official website sita network in 1973 iata official website icao official website chretien g.j. ; konig w.m. ; rech j.h. 1973 . the sita network . proceedings of the nato advanced study institute on computer communication networks . sussex united kingdom noordhoff international publishing . pp. 373 396 . retrieved from https en.wikipedia.org w index.php title sita it company & oldid 742956478 categories information technology companies of switzerlandcompanies based in 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