traded as tsx je nyse je industry energy marketing founded 1997 headquarters mississauga ontario ca houston texas usa key people rebecca macdonald executive chair james lewis co ceo deborah merril co ceo products natural gas electricity number of employees 1 000 december 2011 1 website www.justenergy.com just energy group inc. formerly just energy income fund and previously to that energy savings income fund is a canadian based natural gas and electricity retailer operating in canadian and american markets across north america and in the united kingdom . contents 1 operations 2 markets 3 name change 4 acquisitions 5 controversies 6 references 7 external links operations edit just energy is a publicly traded company tsx je nyse je and serves 4.5 million customers 2 collectively under its affiliate companies just energy hudson energy commerce energy tara energy amigo energy momentis hudson energy solar green star energy and terra grain fuels . the company was listed and began trading on the new york stock exchange on january 30 2012 nyse je and entered the european commercial energy market in july 2012 under its hudson energy uk brand . 3 in october 2013 the company expanded into the uk residential market under the green star energy brand . just energy s business involves the sale of natural gas and or electricity supply to residential and commercial customers under long term fixed price price protected or variable priced contracts and green energy products . 4 the company derives its margin or gross profit from the difference between the price at which it is able to sell the commodities to its customers and the related price at which it purchases the associated volumes from its suppliers . 5 markets edit just energy supplies natural gas and or electricity in new york indiana illinois texas massachusetts delaware ohio michigan california maryland georgia new jersey and pennsylvania in the united states ; quebec ontario manitoba saskatchewan alberta and british columbia in canada ; and in the united kingdom . name change edit in 2009 the company undertook a rebranding campaign from energy savings income fund and u.s energy savings ontario energy savings alberta energy savings to just energy income fund across all of its canadian and u.s. markets . the company incorporated in 2011 and was renamed just energy group . acquisitions edit in april 2010 the company expanded its marketing distribution channel and launched a new network marketing arm under the brand momentis . the company completed the acquisition of toronto based direct energy marketer universal energy corporation on july 1 2009 . 6 from that acquisition just energy gained national home services . 7 in may 2010 just energy acquired hudson energy group an energy marketer in the u.s. commercial sector . in august 2011 just energy announced a deal to acquire fulcrum retail holdings llc a privately held electricity provider operating in texas . 8 in july 2012 the company entered the european commercial energy market and began marketing in the uk under its hudson energy supply uk ltd. brand . 3 in october 2013 the company expanded into the uk residential market under the green star energy brand . controversies edit the better business bureau has given just energy a f rating and provides the following information bbb files indicate that this business has a large volume and pattern of complaints concerning misleading sales practices . consumer complaints allege that door to door sales persons are misleading consumers providing false information and using high pressure sales tactics . this company has been notified of our concerns . they have failed to correct the underlying reason for the complaints . 9 june 2003 the toronto star reported that both direct energy and the ontario energy savings corp. a subsidiary of the energy savings income fund had been charged with fraud as a result of its agents having forged energy contracts and had been fined . ontario energy savings corp. defended these charges by stating that the forgery was a result of individual agents and not indicative of the way the company conducts business . 10 july 2008 the attorney general of new york state brought action against u.s energy savings now just energy for deceptive sales practices . the company was obliged to pay 200 000 in penalties and costs to the state . 11 u.s. energy savings now just energy is purposely deceiving consumers attorney general madigan said . many of these families signed up for this program based on the false claim that they would save on their monthly utility bills . instead u.s. energy locked them into a contract that actually charged them more for natural gas . 12 2010 three former just energy salespeople were alleged to have secured contracts by fraudulent means . 13 14 in response to criticism just energy s ceo ken hartwick said in an interview with report on business magazine in 2013 that just energy dropped the savings claim years ago . hartwick claims the company has taken steps to ensure that consumers know that they are purchasing what equates to an insurance product . he further claims all sales are followed up with a verification phone call by a third party to mitigate against any aggressive sales tactics . 5 however just energy salespeople are still making claims of savings despite the vast majority of customers paying more . 15 16 since hartwick s claim just energy has been cited by the ontario energy board in november 2013 and november 2014 and by the attorney general of massachusetts in january 2015 for continued infractions including widespread deceptive sales practices . 9 rebecca macdonald just energy s executive chair has been accused of falsifying her credentials and her biography . additionally forensic accounting firms have determined that just energy uses questionable accounting practices and has mislead investors as to their financial condition . 15 sept 2014 the police department of sudbury ontario issued a warning to the city s residents regarding the aggressive and illegal door to door sales activities of just energy sales representatives and advised contacting the police if salespeople refuse to leave when requested . 17 references edit energy savings income fund . retrieved 2008 12 04 . justin loiseau 22 oct 2013 . 2 dividend stocks with 12 % yields . retrieved 14 jan 2014 . a b lauren pope 9 may 2012 . interview with steve fitzsimons of new business energy supplier hudson energy . retrieved 11 jan 2014 . just energy group inc . retrieved 14 jan 2014 . a b bruce livesay 29 may 2013 . rebecca macdonald s just energy golden era over for gas marketer . the globe and mail . toronto . retrieved 14 jan 2014 . just energy group inc. announces acquisition of a 15 % interest in ecobee inc. and re institutes drip program for september 30 2012 cash dividend . 29 aug 2012 . national home services . retrieved 11 jan 2014 . just energy group inc. announces agreement to acquire fulcrum retail holdings llc . reuters . 25 aug 2011 . a b just energy group inc . retrieved 14 jan 2014 . john spears 21 jun 2003 . energy marketers fined over forgeries . toronto star . attorney general cuomo stops wny natural gas provider from deceiving consumers by misrepresenting service contracts . retrieved 14 jan 2014 . madigan files suit against u.s. energy savings corp. . richard liebrecht 24 feb 2010 . fraud alleged in energy contracts . retrieved 14 jan 2014 . energy salespeople charged with faking contracts . cbc news . 24 feb 2010 . retrieved 14 jan 2014 . a b livesey bruce . canadian energy company stalked by controversy over its sales methods . global news . global news . retrieved 12 may 2015 . justenergygroup 29 july 2015 . call justenergy toll free now to get the best rates in your area 1 877 495 4198 tweet via twitter . beware of aggressive door to door sales people police warn . northern life . retrieved 29 july 2015 . 1 2 external links edit just energy group website just energy website just energy contractor careers website ag2 cub2 retrieved from https en.wikipedia.org w index.php title just energy & oldid 734052841 categories companies listed on the new york stock exchangecompanies listed on the toronto stock exchangeconsumer fraudfraud in canadafraud in the united statespower companies of canadas & p tsx composite index navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 11 august 2016 at 20 31 . text is available under the creative commons 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