9 36.36 w 53.6028000 n 2.1601000 w 53.6028000 ; 2.1601000 zen internet ltd type limited industry internet founded 1995 headquarters rochdale england key people richard tang managing director products internet services number of employees 413 may 2012 website http www.zen.co.uk zen internet is an internet service provider isp based in rochdale in greater manchester england . contents 1 history 2 market position 3 products 4 technology 5 references 6 external links history edit founded in 1995 1 by managing director richard tang after a drink in the pub 2 zen internet was one of the first internet service providers in the uk . zen began by providing internet access to schools and small businesses in the rochdale area . its website claims it has since moved from 2 employees in 1995 to 413 at the start of may 2012 and in 2004 achieved an annual turnover of 14.2 million along with a customer base of more than 77 000 broadband users nationwide . 3 in 2006 the company won several awards at the internet service providers association ispa annual awards ceremony . these awards were best business isp best heavy business broadband and best uncontended service . 4 the company featured in the sunday times tech track 100 from 2003 to 2006 as well as featuring in the sunday times fast track 100 in 2004 . 5 in early 2008 zen internet moved all its employees from their purpose built hq on moss bridge road in rochdale into the much larger sandbrook house offices located at sandbrook park rochdale a move part funded by the north west regional development agency . 6 in 2010 managing director richard tang was named customer service entrepreneur of the year by ernst & young at an awards ceremony in manchester . this award recognised the retraining scheme introduced by the company in the rochdale area . 7 market position edit zen has always focused on the uk business market although it does have a large consumer broadband customer base . zen s mission statement is to provide the best isp service in the uk they were one of the early isps to offer self install adsl and recognised the advantage of not relying on other providers for backbone . 8 products edit zen have six main product areas broadband fibre broadband adsl sdsl dsl hardware security services utm firewalls content filtering domain & hosting services data centre shared hosting windows & linux dedicated server hosting managed hosting domain names colocation cloud hosting leased lines ethernet in the first mile efm access up to 2 mbit s ethernet 2 mbit s 1 gbit s private wan web solutions website design content management systems ecommerce websites intranet extranet site design and build search engine optimisation email marketing social media marketing voice phone services sip trunking business talk sip voip broadband voice isdn30 technology edit powered by redback foundry juniper and cisco hardware the zen core network spans over five pops two in their home town of rochdale telecity in manchester telehouse in london and a fifth pop is available in leeds . they are a member of the major uk peering points including linx lonap mannap and ix manchester . in 2005 they unbundled the rochdale exchange followed by the bury oldham and blackfriars exchanges in 2006 to provide an llu service to local residents and businesses . in 2008 zen internet stated they would not be speaking to or partnering with phorm a controversial advertising company hoping to purchase user data from uk internet service providers . 9 after the bbc proposed changing their content delivery provider for their popular iplayer service zen internet warned that costs would increase once the move to level3 was complete . 10 zen internet are currently a member of the cisas communication and internet services adjudication scheme an alternative dispute resolution scheme giving access to independent and speedy conflict resolution . 11 references edit stuart turton 13 august 2008 . zen internet . times online . retrieved on 20 november 2008 . rachel bridge 6 march 2005 . drink in a pub led to online fortune . london pc pro . retrieved on 20 november 2008 . http www.zen.co.uk about.aspx alfred hermida 24 february 2006 . uk rapped on data retention law . bbc online . retrieved on 3 november 2008 . sunday times tech track 100 . fast track . retrieved on 20 november 2008 . neil roscoe 10 april 2008 . 2m grant helps zen internet to expand within the region . nwda . retrieved on 20 november 2008 . claire spoors 18 june 2010 . richard tang named customer service entrepreneur of the year . ernst & young . retrieved on 19 july 2010 . trouble ahead for broadband providers . bbc news . 25 january 2002 . retrieved on 20 november 2008 . chris williams 29 february 2008 . broadband big boys waiting on data pimping . the register . retrieved on 20 november 2008 . chris williams 22 august 2008 . bbc iplayer upgrade prompts new isp complaints . the register . retrieved on 20 november 2008 . cisas members list . cisas . retrieved on 20 november 2008 . external links edit official website http www.thinkbroadband.com isp zen.html http www.samknows.com broadband providers zen v t e telecommunications industry in the united kingdom economy of the united kingdom science and technology in the united kingdom companies infrastructure providers arqiva babcock international bt wholesale openreach interxion telecitygroup telehouse europe service providers current andrews & arnold asda mobile bt group bt global services bt business bt consumer ee plusnet claranet colt group the co operative cable & wireless communications delight mobile family mobile inmarsat kcom group eclipse internet lebara mobile lycamobile mapesbury communications o2 uk giffgaff origin broadband sky sky broadband talkmobile talktalk group aol broadband talktalk business talktalk mobile talktalk tv telecom plus tesco mobile three tru virgin media virgin media business virgin mobile uk vodafone vodafone uk voipfone wightfibre zen internet defunct atlantic telegraph company be un limited bonelli s electric telegraph company cable & wireless plc cable & wireless worldwide dolphin telecom electric telegraph company energis general post office ionica london and provincial district telegraph company mercury communications mobile by sainsbury s national telephone company ntl ovivo post office telecommunications pipex priyo mobile rabbit stan mobile tiscali uk universal private telegraph company suppliers current arm holdings artevea csr icera metaswitch pace sarantel spirent telent defunct gec plessey telecommunications marconi company marconi communications picochip standard telephones and cables other carphone warehouse hibu phones 4u dial a phone government and regulatory bodies broadband stakeholder group defence science and technology laboratory european conference of postal and telecommunications administrations international telecommunication union ofcom phonepayplus industry bodies gsm association internet service providers association lonap london internet exchange manap symbian foundation internet telephony services providers association other adastral park british approvals board for telecommunications british telecommunications act 1981 british telephone sockets bt research bt site engineering code communications act 2003 earth stations in the united kingdom hull colour pages interception of communications act 1985 internet in the united kingdom telegraph act telegraph act 1868 telegraph act 1885 telephone numbers in the united kingdom uk telephone code misconceptions web blocking in the united kingdom category commons retrieved from https en.wikipedia.org w index.php title zen internet & oldid 730643200 categories companies of the united kingdominternet service providers of the united kingdomcompanies based in rochdaletechnology companies established in 1995hidden categories coordinates not on wikidata navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 20 july 2016 at 10 52 . text is available under the creative commons attribution sharealike license ; additional terms may apply . by using this site you agree to the terms of use and privacy policy . wikipedia is a registered trademark of the wikimedia foundation inc. a non profit organization . privacy policy about wikipedia disclaimers contact wikipedia developers cookie statement mobile view