telecommunications company . for other companies with similar names see angel disambiguation . angel.com type subsidiary of genesys telecommunications laboratories industry telecom founded 1999 headquarters daly city ca key people paul segre president & ceo website www.genesys.com angel listen to this article info dl this audio file was created from a revision of the angel company article dated 2011 11 15 and does not reflect subsequent edits to the article . audio help more spoken articles angel.com incorporated was an american telecommunications company supplying interactive voice response call center technology and voice applications to businesses over the internet using the software as a service model . angel was acquired in 2013 by genesys and rebranded as genesys cloud . 1 contents 1 history 1.1 acquisition 2 references 3 external links history edit angel was developed by the ceo of microstrategy michael j. saylor in 1997 as dss telecaster and dss broadcaster 2 and were then merged into angel.com . clarification needed moving away from the original telecaster idea the company signed its first small business customers at the end of 2001 as a provider of hosted interactive voice response . angel.com was incorporated on april 30 2008 . in 2009 dave rennyson former vp of sales at angel was named president and coo 3 replacing long time ceo michael zirngibl . in 2011 angel introduced voice for twitter 4 voice for facebook 5 and voice for chatter 6 applications that add voice capabilities to the popular social networks and salesforce.com s internal social network chatter . angel.com shed the . com from its publicly branded name in august 2010 in an effort to support its ongoing large enterprise customer base 7 and remove legacy ties to the . com names that were popular 10 years earlier . acquisition edit in march 2013 genesys a california based customer experience and call center technology company acquired its subsidiary angel . genesys integrated angel s cloud based self service contact center and re branded the service as genesys cloud . 8 as of june 2014 angel.com has migrated to genesys.com angel . 9 with its roots as a microstrategy company genesys cloud integrates with products from microstrategy as well as with salesforce.com . 10 references edit http www.angel.com company leadership.php microstrategy telecaster delivers e business intelligence to customers directly via the telephone . the on line executive journal for data intensive decision support dsstar discontinued in 2004 . tabor communications . 1999 09 21 . retrieved 2013 01 28 . david rennyson named as new president and coo of angel.com . prweb . vocus . 2009 03 23 . retrieved 2013 01 28 . crandell christine 2011 09 11 . an angel brings voice to twitter . forbes . retrieved 2013 01 28 . carr david f. 2011 08 03 . facebook twitter posts can be voice recordings . the brainyard . informationweek . retrieved 2013 01 28 . carr david f. 2011 09 20 . salesforce.com chatter gets smart . the brainyard . informationweek . retrieved 2013 01 28 . angel launches angel 4 next generation enterprise communications platform in the cloud . call centre clinic . 2010 08 24 . retrieved 2013 01 28 . genesys completes acquisitions of angel.com and utopy . business wire . march 18 2013 . genesys.com angel . hickey andrew 2011 08 29 . dreamforce 2011 8 new cloud social mobile products to see slide show . crn magazine . ubm plc. retrieved 2013 01 28 . external links edit new angel.com corporate website genesys.com corporate website bought angel.com in late 2013 retrieved from https en.wikipedia.org w index.php title angel company & oldid 677017581 categories telecommunications companies of the united stateshidden categories use mdy dates from may 2012pages using infobox company with unsupported parametersspoken articlesarticles with haudio microformatswikipedia articles needing clarification from november 2011 navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 20 august 2015 at 15 58 . text is available under the creative commons attribution sharealike license ; additional terms may apply . by using this site you agree to the terms of use and privacy policy . wikipedia is a registered trademark of the wikimedia foundation inc. a non profit organization . privacy policy about wikipedia disclaimers contact wikipedia developers cookie statement mobile view