issues . please help improve it or discuss these issues on the talk page . learn how and when to remove these template messages the topic of this article may not meet wikipedia s notability guidelines for companies and organizations . please help to establish notability by citing reliable secondary sources that are independent of the topic and provide significant coverage of it beyond its mere trivial mention . if notability can not be established the article is likely to be merged redirected or deleted . find sources the wow awards news newspapers books scholar jstor free images september 2011 learn how and when to remove this template message this article needs additional citations for verification . please help improve this article by adding citations to reliable sources . unsourced material may be challenged and removed . september 2011 learn how and when to remove this template message this article contains wording that promotes the subject in a subjective manner without imparting real information . please remove or replace such wording and instead of making proclamations about a subject s importance use facts and attribution to demonstrate that importance . september 2011 learn how and when to remove this template message this article is an orphan as no other articles link to it . please introduce links to this page from related articles ; try the find link tool for suggestions . february 2012 learn how and when to remove this template message the wow awards industry customer service awards founded 1997 headquarters stevenage herts united kingdom website the wow awards the wow awards is an organisation which recognises outstanding customer service based purely on customer nominations . it also holds an annual ceremony to recognise the best of the best organisations and employees . 1 founded in 1997 by derek williams the wow awards are used by a wide variety of uk organisations in both public and private sectors . users include utilities local government police forces nhs hospitals 2 contact centres financial services housing associations retail manufacturing and financial services . household names working with the wow awards include cadbury 3 lovefilm and richer sounds . the organisation exists to empower customers with a formal way of saying thank you when they have received great service . this gives the wow awards the credibility of being independent from the organisations that use it . another motivating force is the need for employee engagement . each award is intended to give the employee a pat on the back that a member of management may not be able to do personally . it also highlights how enthusiastic customers are to praise good service . the nominations can be used for benchmarking identifying key characteristics of best practice and as a basis for future training . the scheme is open to all customers and runs throughout the year for all companies . the wow awards are licensed by various organisations for an annual fee but ad hoc nominations for any company can be made through the wow awards official site . nominations are judged and certificates presented for deserving nominations every month . the wow awards is now being introduced into australia usa and canada and is trademarked in many territories worldwide . references edit the wow awards 2010 winners . socapie . 2011 08 31 . hospital could pick up two prestigious awards . basingstoke gazette . 2011 08 31 . cadbury contact cadbury . kraft foods . 2011 08 31 . external links edit official website official ad hoc nomination page an example the wow awards nomination site for lovefilm the psychology of praise this award related article is a stub . you can help wikipedia by expanding it . v t e retrieved from https en.wikipedia.org w index.php title the wow awards & oldid 732538594 categories awards established in 1997award stubshidden categories articles with topics of unclear notability from september 2011all articles with topics of unclear notabilityarticles needing additional references from september 2011all articles needing additional referencesarticles with peacock terms from september 2011all articles with peacock termsorphaned articles from february 2012all orphaned articlespages using infobox company with unsupported parametersofficial website different in wikidata and wikipediaall stub articles navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 1 august 2016 at 16 51 . text is available under the creative commons attribution sharealike license ; additional terms may apply . by using this site you agree to the terms of use and privacy policy . wikipedia is a registered trademark of the wikimedia foundation inc. a non profit organization . privacy policy about wikipedia disclaimers contact wikipedia developers cookie statement mobile view