to self published sources . please help improve it by removing references to unreliable sources where they are used inappropriately . may 2008 learn how and when to remove this template message glance networks type private industry business software founded 2000 headquarters arlington massachusetts key people rich baker founder & cto tom martin ceo products visual engagement & collaboration website http www.glance.net footnotes references 1 2 glance networks is software company headquartered in arlington massachusetts . their visual engagement platform panorama is a web based service that includes real time cobrowsing and agent video . their clients are thought leaders seeking to offer compelling online engagement promoting effortless experiences via simple secure and scalable technology . each service can be implemented as a stand alone offering or integrated with leading cusotmer service agent consoles like salesforce.com s service cloud and communities . 3 4 contents 1 overview 2 technology 3 awards 4 references overview edit the company was founded in 2000 by taylor kew and rich baker . 3 in january 2013 tom martin joined the company as chief executive officer . 5 glance is subscription based businesses subscribe on an annual monthly or daily basis . 6 glance eschews most traditional marketing strategies in favor of netroots style support from blogging and social networking communities featuring presences on facebook twitter and similar sites . technology edit glance is designed as a web based cross platform remote desktop application with several levels of redundancy to avoid disconnections . these are both physical and electronic ; glance s internet traffic travels through two geographically distinct colocation centers one in massachusetts and another in california . 7 in addition to working within microsoft windows and linux glance supports mac os based systems . 8 9 10 in october 2008 glance released version 2.4 . it allowed glance account holders to either show their screen to others as they had been able to do previously or view their guest s screen . this additional mode allows glance to function as a remote support program . 11 in january 2012 lucid meetings integrated glance s service as part of its offering . 12 lucid users integrate glance sessions into their own meetings allowing participants to share their screen to any desktop or mobile device . in november 2013 glance networks announces availability of panorama for salesforce.com s sales & service cloud . 13 in april 2015 glance networks announced that it has 20 patents approved pending or submitted . 14 in september 2016 glance networks site states 23 patents submitted . 15 awards edit in january 2007 the company received an award from the small business technology magazine as product to watch for 2006 . 16 in 2009 glance networks was ranked 56th in the boston cambridge quincy massachusetts and new hampshire region . 17 in 2010 glance networks was named in lead411 s hottest boston companies list . 18 in 2016 glance networks was awarded the 2016 customer magazine product of the year award . 19 in 2016 glance networks was named a finalist for in the 2016 masstlc leadership awards for best use of technology in cloud . 20 in 2016 glance networks received the 2016 salesforce partner innovation award . references edit christopher calnan february 19 2007 . dimdim looks bright with new funds . mass high tech . boston business journal . retrieved june 9 2013 . jessica tsai august 14 2007 . come in and take a glance . destination crm . retrieved june 9 2013 . a b glance networks inc. . private company profile . business week . retrieved june 9 2013 . rich tehrani september 28 2005 . glance networks . blog . tmc.net . retrieved june 9 2013 . linkedin thomas martin . january 2013 . robert p. lipschutz march 2 2005 . glance review and rating . pc magazine . retrieved june 9 2013 . comments submitted to fcc hearing at harvard law school . ceo rich baker s blog . february 26 2008 . retrieved june 9 2013 . judi sohn january 17 2007 . glance networks offers screen sharing for the rest of us . gigaom blog . retrieved june 9 2013 . rob buckley may 22 2007 . glance . maclife . retrieved june 9 2013 . networkworld community glance announces 1 to 1 remote pc tech support and training . archived from the original on february 9 2009 . retrieved june 9 2013 . lucid meetings integrates glance instant screen sharing into virtual meeting service . january 12 2012 . glance networks inc. private company information businessweek . investing.businessweek.com . retrieved on 2014 03 16 . glance networks completes 2014 with 57 percent growth ; focused on continued success in 2015 . april 23 2015 . fun facts about glance networks . small business technology magazine s best of the year issue glance networks company profile lead411 2010 winners 1 2 retrieved from https en.wikipedia.org w index.php title glance networks & oldid 744323638 categories groupwarecompanies based in massachusettsarlington massachusettsvideotelephonyhidden categories articles lacking reliable references from may 2008 navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 14 october 2016 at 13 53 . text is available under the creative commons attribution sharealike license ; 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