orphan as no other articles link to it . please introduce links to this page from related articles ; try the find link tool for suggestions . may 2014 advanced contact solutions inc. it is our people who make the difference . type public industry business process outsourcing founded metro manila 1996 headquarters makati philippines number of locations 5 area served multi national key people victor endaya president and ceo ; roland gaerlan vice president business development ; kevin urrutia vice president operations ; haidee enriquez vice president human relations ; services inbound outbound market research owner paxys website http www.acspacific.com advanced contact solutions inc acs is a business process outsourcing bpo company based in the philippines . it started as a single site single client company with only 300 seats in 1996 to five sites with 7 000 seats . acs is the first publicly listed call center in the philippine stock exchange . 1 its parent company is paxys inc. 2 also acs is an iso 9001 2000 quality systems certified . acs is now catering services to companies in the united states canada australia united kingdom and the philippines . advanced contact solutions manages five call centres with about 7 000 seats in various cities in and near manila including makati city quezon city and lipa city . 3 acs is considered to be one of the 39 largest call centres in the philippines . 4 in 2007 acs had a revenue of p2 .6 billion . 5 acs provides business process outsourcing solutions including call center services information technology and back room services to clients . advanced contact solutions is an active member of contact center association of the philippines ccap and the business process association of the philippines bpap . acs is a member of the american and british chamber of commerce in the philippines . acs is also a member of international associations such as american teleservices association ata direct marketing association dma and the society of consumer affairs professionals business socap and others . technology edit acs has partnered with multiple carriers both international and domestic . the company partnered with major us based and philippine telecommunication carriers using point to point ds3 e1 and t1 circuits . all of their local loop and long lines providers deploy self healing diverse cable routes . this ensures a steady and uninterrupted quality of service at all times . references edit araneta center fast tracks expansion . manila bulletin . 2007 10 27 . archived from the original on 2009 02 14 . retrieved 14 february 2009 . francisco rosemarie 2007 02 28 . philippines dials up call centers . the standard . archived from the original on 2009 02 14 . retrieved 14 february 2009 . trade union urges govt help for displaced bpo workers . abs cbn broadcasting corporation . 2008 11 19 . archived from the original on 2009 02 14 . retrieved 14 february 2009 . call center conference to tackle global economic impact . philippine daily inquirer . 2008 07 11 . archived from the original on 2009 02 14 . retrieved 14 february 2009 . rp s top 25 contact centers report 1.67 b in revenues . business mirror . 2008 11 30 . archived from the original on 2009 02 14 . retrieved 14 february 2009 . external links edit official website of the acs philippine call center company retrieved from https en.wikipedia.org w index.php title advanced contact solutions & oldid 742623947 categories business process outsourcing companies of the philippinesoffshoringoutsourcing companiescompanies based in makatihidden categories attempted de orphan from may 2014all orphaned articles navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 4 october 2016 at 20 06 . text is available under the creative commons attribution sharealike license ; additional terms may apply . by using this site you agree to the terms of use and privacy policy . wikipedia is a registered trademark of the wikimedia foundation inc. a non profit organization . privacy policy about wikipedia disclaimers contact wikipedia developers cookie statement mobile view