petsmart renamed by ford smith after first year of operations 1 type private industry retail founded 1986 ; 30 years ago 1986 august 4 1987 ; 29 years ago 1987 08 04 as petfood warehouse 1989 ; 27 years ago 1989 as petsmart phoenix arizona u.s. founders w.r. ford smith ii original chairman president ceo business plan writer equity raiser and legal incorporation 1986 1990 & jim dougherty sr. vp merchandising with janice dougherty original equity raised by ford smith provided by phillips van heusen company lawrence phillips chairman and w. r. ford smith ii family and friends . number of locations 1 352 2014 2 area served united states canada and puerto rico key people michael j. massey president & ceo 3 products pet supplies grooming training brands all services petshotel doggie day camp revenue us 6 916.627 million 2014 4 operating income us 693.318 million 2014 4 profit us 419.52 million 2014 4 total assets us 2 521.968 million 2014 5 total equity us 1 093.782 million 2014 5 number of employees 53 000 2 divisions petsmart canada petsmart charities petsmart charities of canada website www.petsmart.com petsmart is an american retail chain operating in the united states canada and puerto rico engaged in the sale of specialty pet supplies and services such as grooming and dog training cat and dog boarding facilities and daycare . petsmart also offers a varied selection of animals for sale and adoption such as birds fish amphibians reptiles and several breeds of small animals like guinea pigs chinchillas gerbils hamsters and mice . contents 1 history 2 product lines 2.1 dog products 2.2 cat products 2.3 bird fish and small animal products 2.4 horse products 2.5 petshotel 3 charities and adoption centers 4 allegations by people for an ethical treatment of animals 5 see also 6 references 7 external links history edit the petsmart in harmon meadow plaza in secaucus new jersey . petsmart was founded in 1986 and opened its first two stores in august 1987 6 under the name petfood warehouse in the phoenix area . in 1989 the name and logo changed from petfood warehouse to petsmart . petsmart continued to grow and in 1993 went public on the nasdaq stock exchange listed under the symbol petm . in 1994 petsmart formed petsmart charities inc. a nonprofit organization dedicated to ending euthanasia and finding homes for homeless pets . petsmart.com made its debut in july 1995 . 7 in early 2000 petsmart remodeled most of its stores in a plan they called eagle which changed many stores from a front half storefront back half warehouse feel to an all over standard retail market . in august 2005 the company announced that it was rebranding its name from petsmart to petsmart . 8 this move which stressed smart over mart was designed to announce its evolution from a pet supply store to a solutions oriented company . 9 as of september 2016 update petsmart operated approximately 1 477 stores and various locations with petsmart s petshotels and doggie day camps . certain locations also share space with their corporate partner banfield pet hospital . 10 a location at the savi ranch center in yorba linda that has a banfield inside in december 2014 petsmart was fully acquired by bc partners for 8.7 billion . 11 product lines edit dog products edit petsmart owns several brands that produce a variety of products including grreat choice previously award which is a line of dog food as well as dog and cat hard goods.authority is a premium dog and cat food line that petsmart distributes and simply nourish is a super premium dog and cat food line offering canned and dry food limited ingredient and grain free formulas . top paw is a private label used for dog hard goods . cat products edit petsmart owns several brands which produce products for felines including authority cat food which is considered a premium food . additionally grreat choice simply nourish is comparable to top level brands such as wellness and blue buffalo . also available are lines of cat litter and litter related products . toy shoppe and whisker city which produces cat and dog toys and furniture . bird fish and small animal products edit petsmart sells fish tanks stands and aquarium decorations and accessories under the top fin name . bird and small pet products are created under the all living things label and includes most items necessary for bird and small animal husbandry . in january 2008 petsmart temporarily suspended sales of birds in all u.s. stores as a precautionary measure after random testing found a small percentage of cockatiels that tested positive for psittacosis a fairly common infection in birds that may produce cold like symptoms . 12 petsmart resumed selling live birds again in april 2008 after comprehensive testing and treatment . horse products edit formerly certain petsmart stores included a state line tack section . it provided a wide selection of saddles halters bridles saddle pads etc. state line tack also sold feed and other equipment for the care of horses . in 2007 petsmart put state line tack including all catalog and internet business up for sale and effectively removed all state line tack merchandise from stores . state line tack was eventually purchased by horse.com one of many websites owned by pets united . 13 petshotel edit the original petshotel was developed and operated by david mackstellar and rodger ford in arizona . 14 petsmart purchased petshotel from mackstellar and ford in 2000 1 and presently petsmart continues to create and operate petshotels within their locations throughout the us and canada . 15 charities and adoption centers edit petsmart has helped stray pets find homes with families . rather than selling dogs cats rabbits and other larger animals in the store petsmart donates space to local rescue groups . rescue groups are also provided with donations of food litter and other supplies . fees from adoptions are collected by the groups themselves . with each adoption petsmart gives the new guardians a book which provides basic care information for their new pet . as of september 22 2016 over 7 000 000 pets have been adopted through petsmart adoption centers . biannually petsmart hosts an adoption weekend featuring more adoptable pets than at any other time of the year . petsmart charities a nonprofit 501 c 3 organization also raises money for local adoption groups including groups for which it does not offer in store space . in many stores donations are collected at the register via traditional drop boxes . some stores also ask customers if they wish to donate a dollar at the register when they use a credit or debit card . petsmart charities also has an annual donation drive . proceeds from petsmart charities events are given to over 3 400 adoption partners . petsmart charities claims that of the six to eight million pets collected by rescue agencies three to four million are euthanized simply because they do not have a loving home . petsmart charities inc. is set to award the austin humane society the first of three grant installments totaling 227 000 to assist in funding ahs s new feral cat spay neuter program . 16 petsmart charities is also known for its rescue waggin program . the program operates specially designed trucks that transport adoptable dogs from areas that are overpopulated to partner shelters where adoptable animals are in demand . rescue waggin operates trucks in the midwest and the northeast regions of the united states . the program has saved more than 10 000 pets since 2004 . petsmart also operates an online pet parent community at pets.com . petsmart store 1524 in mount olive nj recently served notice on their partner of 5 years eleventh hour rescue a no kill 501 c rescue group to vacate their premises and to be replaced by st. hubert s a kill shelter from the same new jersey area . it has not yet to be determined if this decision will affect the other partners in their stores or if partnering with kill shelters is their policy . allegations by people for an ethical treatment of animals edit petsmart has been the subject of public criticism by animal rights organization people for the ethical treatment of animals for the company s sale of live birds . peta alleges that it is cruel to sell birds bred in warehouses and feels that the breeding of the birds is similar to the use of puppy mills . peta renewed its demands that petsmart permanently stop selling live birds after the voluntary halt in bird sales because of the psittacosis outbreak in january 2008 . 17 peta also claims that the use of pest control glue traps within petsmart stores is cruel . peta feels that because the stores sell various species of rodents that it is hypocritical for them to engage in rodent pest control . petsmart counters that it is unfair to characterize its bird breeders as similar to puppy mills since these operations must meet the company s veterinarian established and industry leading standards for the breeding care and transportation of these pets . also small pets sold in the stores are bred to be pets and should not be confused with wild rodents which carry disease and are destructive to property . it maintains that essentially all major retailers restaurants and grocers with rodent control programs effectively use glue traps . on january 23 2008 peta posted a press release accusing one of petsmart s largest vendors rainbow world exotics of neglect and cruelty to animals . 18 videotape provided by an undercover peta member who infiltrated the facility as an employee shows small animals treated cruelly and neglected . the more serious allegations included laypersons not vets neutering animals with unsafe provisions live animals thrown in the trash loose animals killed intentionally and sick animals killed or left to die with no veterinarian interaction attempted . after these allegations petsmart launched an investigation which reported discovering no serious wrongdoing by rainbow although they agreed that a neutering which was videotaped did not meet their or veterinary standards . 19 peta is filing complaints with the usda and pursuing criminal charges with the county of hamilton texas where rainbow world exotics is located . citation needed in january 2016 peta released details of an investigation of holmes farm a major supplier of live animals to petsmart petco and pet supplies plus which highlighted abusive conditions at what is described as a complex of filthy windowless warehouses . small animals such as rabbits hamsters rats mice and gerbils were confined to overcrowded bins and often drank from contaminated water bowls or had no water altogether . cats who freely roamed around the facilities regularly jumped in and out of bins and preyed on the animals within them . peta s investigators reported that during their observations injured animals never received veterinary care but instead were piled by the dozens in feces smeared coolers and then gassed to death with carbon monoxide ; others were put into ziplock bags and frozen to death . over the span of roughly three months peta s investigator found hundreds of dead animals at the complex often in habitats which contained no drinking water . 20 in february 2016 another peta investigation discovered rampant abuse and neglect at mack an ohio reptile mill and a supplier for petsmart including among other things frogs lizards turtles and other animals being crammed into filthy crowded plastic bins stacked into shelving units like old bank statements . living beings deprived of water for days or even weeks . sick and injured animals denied veterinary care . emaciated severely dehydrated animals desperate for water . animals cruelly killed by being gassed or frozen to death . 21 see also edit arizona portal companies portal pets at home acquirer of petsmart