relies too much on references to primary sources . please improve this by adding secondary or tertiary sources . october 2011 learn how and when to remove this template message frankie & benny s type new york italian 1950s themed restaurant chain founded 1995 headquarters london united kingdom number of locations 200 owner the restaurant group plc website frankieandbennys.com typical entrance to a frankie and benny s restaurant in swindon night time appearance of entrance to a frankie and benny s restaurant located at xscape glasgow frankie & benny s is a chain of italian american restaurants in the united kingdom with numerous outlets nationwide run by the restaurant group plc. 1 2 the first location opened in 1995 in leicester 3 but now the chain has over 200 locations across the uk . 4 contents 1 story 2 theme 3 controversy 4 references 5 external links story edit in branches on menus and on their official website 5 the fictional story about the restaurant s origins is presented . the story is that in 1924 at the age of 10 frankie left sicily with his parents and moved to little italy in new york city . within a year of moving the family had opened a restaurant everybody helping with the building and the cooking in equal measure . frankie went to the nearby high school and became lifetime friends with benny already a third generation american . the business was taken over by frankie and benny in 1953 and combines popular american food with traditional italian dishes . citation needed theme edit frankie & benny s restaurants are themed to reflect the 1950s italian american backstory . they are decorated in dark wood with warm mood lighting and granite effect table tops . there are numerous artifacts in each restaurant which are in keeping with the theme such as old photos of italian heritage americans publicity shots of musicians and sportsmen and advertising posters from the period on both the walls and the menus . the toilets often have italian lessons playing over the speakers and the restaurant itself plays classic american 1950s pop albums of which are available to purchase in house . staff wear simple black waistcoats a tie white shirt black trousers and a simple black apron . citation needed controversy edit in 2014 a customer complained after he was served a crab dish containing surimi . the item was eventually removed from the menu . 6 in september 2015 it emerged that a disabled person was not allowed to enter a frankie and benny s restaurant as none of the available tables had space for a wheelchair . 7 in november 2015 the chain was given the lowest rating red in an assessment of the sustainability of its seafood products . 8 references edit the restaurant group . retrieved 2011 10 15 . negus richard . when trading down is affected by your good covenant . journal of retail & leisure property 6.1 2007 84 91 . caterersearch the restaurant group . retrieved 2012 09 07 . frankie & benny s find a restaurant . retrieved 2012 09 07 . frankie & benny s . retrieved 2012 09 07 . lawrence felicity . diner is left shellshocked over crab dish . the guardian . retrieved 10 may 2014 . baber andy . disabled trowbridge woman unable to eat inside frankie & benny s due to wheelchair . wiltshire times . retrieved 4 january 2016 . http www.theguardian.com environment 2015 nov 18 family restaurant chains unsustainable seafood wagamama bella italia external links edit wikimedia commons has media related to frankie and benny s. frankieandbennys.com v t e food chains in the united kingdom casual dining angus steakhouse ask beefeater grill bella italia brewers fayre byron hamburgers caf rouge carluccio s chiquito damon s ed s easy diner frankie & benny s giraffe gourmet burger kitchen harry ramsden s harvester hungry horse la tasca little chef loch fyne restaurants nando s ok diner pizza hut pizzaexpress prezzo strada table table taybarns t.g.i. friday s toby carvery tony roma s wagamama wahaca wildwood kitchen zizzi fast food 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