new jersey manufacturers insurance company type mutual industry insurance founded 1913 1913 headquarters west trenton new jersey united states key people bernard m. flynn president and ceo robert h. zetterstrom executive vice president & general counsel charles a. prall senior vice president and cfo mitchell a. livingston executive vice president and corporate counsel number of employees 2 500 website njm.com new jersey manufacturers insurance company or njm headquartered in the west trenton section of ewing township mercer county new jersey united states offers personal auto commercial auto workers compensation homeowners flood and umbrella insurance . 1 the company was formed in 1913 by a group of factory owners seeking workers compensation coverage . 2 3 njm has grown to provide insurance to more than 800 000 policyholders living in new jersey and eastern pennsylvania . njm has been partnered with the new jersey business and industry association or njbia since the day it first started writing insurance policies . those seeking njm personal insurance must be either currently employed by a member organization of the njbia ; currently employed by the state of new jersey ; currently employed by a new jersey county municipality or township ; currently employed by a new jersey public school ; or currently employed by the federal government 4 while commercial applicants must be a member of the njbia . contents 1 history 2 lines of business 3 financial strength and service ratings 4 locations 5 references 6 external links history edit njm originally known as new jersey manufacturers casualty insurance company formed as a workers compensation insurance company during the early 1900s when industrialization in america was at its peak . the company grew expanding to auto insurance soon after being established in 1913 . 1 njm began issuing dividends to policyholders in 1918 and has continued this practice in each subsequent year without interruption . 4 5 in 1921 new jersey manufacturers association fire insurance company was established by njm to cover property loss commercial auto accidents private automobiles as well as homes . this involved njm in multiple lines of insurance . in 1951 the company changed its name to new jersey manufacturers indemnity insurance company which combined auto bodily injury and property loss into one . 1 the indemnity insurance company was combined with the casualty insurance company in 1965 to form today s new jersey manufacturers insurance company . njm s main office has been in west trenton new jersey since 1966 . personal lines and commercial lines underwriting general claims and medical services administration are headquartered there as are most support services for company operations . njm has had offices in north jersey since the 1950s and the company s north jersey branch has been in parsippany since 1996 . the south jersey branch opened in hammonton in 2000 providing customer service claims and sales operations for the company . 1 lines of business edit the company originally formed to provide workers compensation insurance . today njm is the largest writer of workers compensation in new jersey . 6 njm is also among the largest personal auto insurers in new jersey covering more than 815 000 private passenger autos insured in the garden state and another 20 000 in pennsylvania . njm has partnered with american modern insurance group to offer coverage for motorcycles atvs and similar vehicles . 7 njm also provides homeowners umbrella and commercial auto insurance as well as flood insurance written through the national flood insurance program . the company owns three insurance subsidiaries . the oldest subsidiary is new jersey re insurance company njre which started writing policies in 1978 and currently provides workers compensation personal auto and homeowners coverages as well as umbrella insurance . 1 8 the other two insurance subsidiaries were formed in 1999 to write coverage in the assigned risk markets new jersey casualty insurance company for workers compensation and new jersey indemnity insurance company for personal auto . 1 8 financial strength and service ratings edit njm performed well in the j.d. power 2015 u.s. auto claims satisfaction study . despite its high score njm was not included in the rankings due to it being a membership based company . 9 a.m. best company financial strength rating a superior rating . only 9.2 % of rated insurance carriers have achieved this ranking . 10 njm has consistently received favorable ratings from a.m. best since it was first recognized by the company in 1922 . njm s best rating has been a or better in each and every year except for a c rating in 1933 . 11 njm generated zero valid complaints in 2006 2010 2012 and 2013 12 according to the new jersey department of banking and insurance . njm has consistently scored some of the lowest complaint ratios among other major insurers since the department started issuing the auto insurance consumer report in 1987 . in the most recent report covering 2015 njm had the best score of all carriers insuring at least 100 000 autos . 13 njm was listed among the best for service among auto insurers in the september 2015 edition of a leading consumer magazine . locations edit parsippany new jersey hammonton new jersey references edit a b c d e f new jersey manufacturers insurance company njm history . njm.com . retrieved 2016 06 26 . njm . j.d. power . retrieved 2016 06 26 . njm insurance celebrating a century of service pdf . njbia.org . retrieved 2016 06 26 . a b njm insurance sends 55 million back to policyholders with the help of carli lloyd . trentonian.com . 2015 11 20 . retrieved 2016 06 26 . martin griff 2014 12 05 . photos njm insurance completes mailing of 425 000 auto dividend checks . nj.com . retrieved 2016 06 26 . njm insurance hires marrero as consumer safety administrator . insurancejournal.com . 2016 03 23 . retrieved 2016 06 26 . njm to offer motorcycle atv coverage in new jersey . insurancejournal.com . 2016 05 16 . retrieved 2016 06 26 . a b new jersey manufacturers insurance company about us . njm.com . retrieved 2016 06 26 . j.d. power releases new auto claims satisfaction study . propertycasualty360.com . 2015 10 26 . retrieved 2016 06 26 . 2015 best s insurance reports property casualty . gorskt dennts . standing the test of time best s review july 2010 . archived copy pdf . archived from the original pdf on november 14 2014 . retrieved september 23 2015 . 2015 auto insurance consumer information report pdf . state.nj.us . retrieved 2016 06 26 . external links edit official website contact information auto insurers in new jersey retrieved from https en.wikipedia.org w index.php title new jersey manufacturers insurance company & oldid 741629294 categories ewing township new jerseyinsurance companies of the united stateshidden categories official website different in wikidata and wikipedia navigation menu personal tools 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