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and when to remove this template message learn how and when to remove this template message earthlink holding corp. part of the earthlink headquarters in atlanta . type public traded as nasdaq elnk industry managed network and cloud services provider and isp founded 1994 founders sky dayton reed slatkin 1 2 headquarters atlanta georgia key people joseph f. eazor products full suite of managed network plus consumer isp revenue us 1.2 billion 2013 number of employees 2 100 2015 3 website earthlink business earthlink.net earthlink is an it services network and communications provider headquartered in atlanta georgia . the company serves more than 150 000 businesses and 1 million u.s. consumers . 3 contents 1 business 2 history 2.1 early years 2.2 initial public offering 2.3 mindspring merger and other acquisitions 2.4 new ventures 2.5 new business acquisitions 2.6 business network and data center expansion 2.7 leadership 3 criticism 4 industry awards and recognition 5 see also 6 notes 7 references 8 external links business edit earthlink was formed in 1994 . it currently operates two divisions earthlink business and earthlink consumer . earthlink business sells communications it and virtualization cloud computing it security colocation hosted applications and support services . the company owns and operates a u.s. network including 29 421 route miles of fiber 90 metro fiber rings and eight data centers . earthlink business has more than 150 000 customers . 4 earthlink s consumer division sells broadband dsl freestanding dsl cable internet 4g internet satellite internet dial up internet web hosting and commerce and related services . it also sells spamblocker anti virus and online back up . earthlink internet services claim over 1 million customers . 4 earthlink has transformed itself from an isp and aspiring municipal wireless company into a msp . 5 history edit early years edit earthlink was co founded in march 1994 by sky dayton then 23 investor reed slatkin and kevin m. o donnell . dayton reportedly was inspired to start the dial up internet service provider isp in pasadena ca after spending an entire week trying to configure his own computer for internet access . dayton s experience convinced him that there was a market for a simple user friendly isp . 6 co founder kevin m. o donnell helped raise capital for the venture and urged a number of significant old friends from his government technology days to join the board . he recruited numerous vice presidents for the company and brought in the first major round of funding from greg b. abbott a successful entrepreneur and former ceo of ithaca industries . he also hired ceo garry betty . by 1995 earthlink offered dial up service in 98 cities and was one of the first u.s. isps to offer unlimited internet access for a flat rate . 7 in 1996 earthlink began to offer internet services for businesses including isdn and frame relay internet access 8 and web hosting . 9 in october earthlink was named internet company of the year by the southern california software industry council . 10 initial public offering edit earthlink went public on nasdaq in january 1997 . later that year the company began to provide 56k dial up access doubling speed of its dial up service . earthlink also teamed up with charter communications to offer high speed cable internet access . 11 in 1998 earthlink entered partnerships with sprint apple compusa and other companies that helped it reach 1 million members by the end of the year . 7 in 1999 earthlink launched its totalcommerce ecommerce solution for small business web hosting and also became the first isp to offer nationwide high speed internet access via dsl . 7 mindspring merger and other acquisitions edit on february 4 2000 the company then based in pasadena california merged with atlanta founded mindspring making it the second largest isp in the u.s. after aol . 12 later that year the company launched earthlink biz dsl service and won pc world s world class award for best isp . 13 earthlink also acquired onemain.com a large rural isp and rural connections in 2001 . 14 in 2001 earthlink partnered with direcpc to offer a 2 way satellite internet service . 15 the company also introduced a fixed ip dsl service for the soho business market . 16 on june 10 2002 earthlink acquired peoplepc a low priced dial up isp . the company also won several awards in 2002 . earthlink was named top isp by cnet for the 3rd consecutive year and received a 5 star rating from smart business . 17 and in august 2002 j.d. power and associates ranked earthlink dial up highest in customer satisfaction . earthlink high speed tied for the highest in customer satisfaction ranking . 18 earthlink launched a voip phone service for broadband users called unlimited voice in april 2003 . 19 in august j.d. power and associates ranked earthlink high speed highest in customer satisfaction for the second consecutive year . 20 the company also released several free tools for its members to block spam viruses and spyware . 21 in september 2004 j.d. power and associates ranked both earthlink dial up and earthlink high speed highest in customer satisfaction . 22 earthlink dial up also received the pc magazine readers choice award for the second year in a row . 17 new ventures edit at the start of 2005 earthlink and sk telecom the largest mobile phone company in south korea 23 announced a new joint venture called sk earthlink later renamed helio mobile phone company . 24 helio a new mvno or mobile virtual network operator targeted young tech savvy consumers with advanced wireless devices and services common in korea but not the u.s. helio launched a total of 7 phones kickflip hero drift heat ocean fin and mysto and had 170 000 subscribers before it was sold to virgin mobile usa in june 2008 . 25 in july 2005 earthlink closed its in house call centers to reduce costs . 26 in september 2005 earthlink acquired aluria software llc a seller of anti spyware software based in lake mary florida . in october 2005 philadelphia pa 27 and anaheim ca selected earthlink to build their municipal wi fi networks . 28 earthlink s municipal networks division would launch public wi fi networks in anaheim philadelphia new orleans and milpitas ca 29 and win several more municipal contracts before earthlink decided to exit the muni wi fi business by the end of 2007 . 30 earthlink launched two new voice services between late 2005 and early 2006 a voip service called earthlink truevoice 31 and a high speed internet and voice bundle called earthlink dsl & home phone service . 32 in april 2006 earthlink acquired new edge networks a provider of network and communication services for businesses . 33 in june the earthlink s municipal networks division launched the company s first citywide wi fi network in anaheim ca. 34 in september 2014 earthlink forged a partnership with tech data to provide a desktop as a service cloud offering . 35 new business acquisitions edit in october 2010 earthlink acquired itc deltacom a telecom service provider with 32 000 customers . 36 in december 2010 earthlink acquired one communications one of the largest privately held integrated telecom solutions providers in the u.s. 37 in march 2011 earthlink also acquired sts telecom a privately held business in florida and georgia . 38 sts telecom was integrated into the new earthlink business division along with the recently acquired one communications and deltacom new edge networks and earthlink s legacy business solutions . in may 2011 the company created a new earthlink carrier division for wholesale customers with fiber based transport voice and data service and switched services . 39 also in may earthlink acquired logicalsolutions.net an enterprise data center solution and cloud services provider . 40 in august earthlink acquired business vitals a provider of it security and professional services . 41 earthlink also acquired xdefenders a managed it security company . 42 earthlink also purchased it solution center and cloud based application business from synergy global solutions in 2011 . 43 in july 2013 earthlink acquired centerbeam inc. a provider of remote managed it services with an it support center providing help desk desktop technical support and application support services . 44 business network and data center expansion edit in july 2013 earthlink completed its previously announced plans to open four new data centers in san jose chicago dallas and miami on its next generation cloud platform . this brought its total to eight . leadership edit on november 21 2006 earthlink reported in a press release that its ceo garry betty was diagnosed with a serious form of cancer which would have required him to take an undetermined leave of absence . the company s board of directors named mike lunsford vice president of voice and access as interim ceo . betty died on january 2 2007 . 45 46 on june 25 2007 earthlink named rolla huff its president and ceo . on january 29 2008 earthlink announced that rolla huff would replace robert kavner as chairman of the board . 47 in january 2014 joseph f. eazor replaced rolla huff as president and ceo . 48 criticism edit in february 2016 a journalist from usa today wrote that his earthlink e mail account got compromised during a flight while using the in flight wlan . 49 this was possible because earthlink does not use tls encryption for the login on its pop3 services . however customers can use encryption services on imap or through earthlink s web mail if desired . 50 industry awards and recognition edit earthlink techcare recognized with 2014 ace achievement in customer excellence award for best use of feedback solutions may 2014 for 2nd year running earthlink named the 1 global msp managed service provider for 2013 by mspmentor . earthlink ranked 15th among the world s top 25 fastest growing cloud service providers csps in nine lives media s talkin cloud 100 report july 2013 51 earthlink won the 2013 north american business connectivity award from atlantic acm june 2013 52 centerbeam an earthlink business company won a silver stevie award from the american business awards aba in june 2013 . 53 earthlink was named the 1 global msp managed service provider for 2013 by mspmentor . 54 earthlink hosted voice was named 2012 product of the year by internet telephony . 55 earthlink business cloud hosting won the 2012 cloud computing excellence award from cloud computing magazine . 56 earthlink s nationwide private blended access mpls network was awarded a 2012 next generation networks leadership award by internet telephony and next gen mobility magazines . 57 earthlink complete hosted voice and earthlink complete mpls were awarded communications solutions product of the year award for 2012 by tmc . 58 the earthlink complete hosted voice and earthlink complete sip