please help improve it or discuss these issues on the talk page . learn how and when to remove these template messages this article needs additional citations for verification . please help improve this article by adding citations to reliable sources . unsourced material may be challenged and removed . december 2008 learn how and when to remove this template message this article is an orphan as no other articles link to it . please introduce links to this page from related articles ; try the find link tool for suggestions . february 2009 this article contains content that is written like an advertisement . please help improve it by removing promotional content and inappropriate external links and by adding encyclopedic content written from a neutral point of view . january 2012 learn how and when to remove this template message learn how and when to remove this template message backup direct type privately held company industry information storage founded 2001 headquarters bath somerset uk key people brett raynes managing director products online backup email security help desk website www.backupdirect.net backup direct is a uk provider of online backup business continuity it security and helpdesk services often referred to as cloud computing or software as a service saas . backup direct supplies iron mountain services to sme businesses in the united kingdom . the company has been a beacon south west member since december 2008 . contents 1 recognition 2 catlin arctic survey 3 products and services 4 history 5 references 6 external links recognition edit backup direct s online backup service has frequently been reviewed in magazine pc pro . in 2006 it received a 4 out of 6 star rating although compared to low end cheap us technology . in 2008 although again compared mostly to us home backup services the service received a 5 out of 6 star rating . in 2009 pc pro recognised its uk support focus this multi layered support is reassuring and unlike other suppliers it s nice to hear an english voice at the end of a line when you do have questions ... 1 in 2008 backup direct was awarded beacon southwest status in recognition of their high business achievements openness to change ambition for further growth and willingness to share knowledge and experience with other companies ... in 2009 backup direct was recognised in the national business awards . in 2010 backup direct was a finalist in the national customer service awards national customer service awards . backup direct s data defence encryption service was covered in the financial times . catlin arctic survey edit in 2010 backup direct was chosen by the catlin arctic survey to protect their mission critical data . composed of pen hadow ann daniels martin hartley and charlie paton the team sought to collect data and photographs on the effect of co2 on the arctic ocean . products and services edit backup direct supplies technologies from organisations such as iron mountain webroot and platespin which combine remote delivery and support with scalable muti site redundant infrastructure . generic technologies are used such as virtualization san mirroring uninterruptible power supply constant environmental control and hierarchical storage management . large scale technologies are packaged and delivered to small businesses as a service including online backup business continuity it security email archiving helpdesk history edit established in 2001 by current managing director brett raynes backup direct acquired online backup provider back2go in 2007 and data trustees in 2008 . they are currently headquartered in the english town of bath . references edit backup direct review external links edit backup direct official site back2go official site beacon southwest accreditation net promoter score itil official site investors in people national business awards retrieved from https en.wikipedia.org w index.php title backup direct & oldid 641299645 categories business services companies 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