verification . please help improve this article by adding citations to reliable sources . unsourced material may be challenged and removed . february 2010 learn how and when to remove this template message pier systems inc. the right information to the right people right now . industry communication technologies founded 2000 headquarters bellingham washington key people gerald baron founder senior vp kevin boxx ceo marc mullen senior vp john p. pat philbin ph.d. senior vp dan e. timmins jr. regional vp east coast edwin grimes regional vp west coast products internet software & services website www.piersystems.com pier systems inc. is a company that develops and supports an on demand web based communications software called the pier system . their product is designed for information management crisis communications business continuity disaster recovery public relations mass notification news monitoring press release distribution and the management of documents contacts inquiries and media . 1 their headquarters is located in bellingham wa with additional offices in the western and eastern regions of the united states . pier is an acronym for public information emergency response . 2 pier systems inc. services major oil and energy companies such as bp international tesoro corporation shell marathon oil corporation enbridge valero energy corporation and ameren ; u.s. government organizations such as the u.s. coast guard usda los angeles department of water and power american red cross metro of harris county tx and the atlanta fulton county emergency management agency ; educational institutes such as university of houston university of north carolina spelman college agnes scott college and western washington university ; and commercial companies such as albertsons allstate insurance company boeing and darigold . 3 contents 1 history 1.1 clients 2 references 3 external links history edit pier systems inc. was formed in august 2000 by gerald baron . on june 10 1999 the olympic pipeline burst and poured vast amounts of gasoline into whatcom creek in bellingham wa . the gas created a massive fire that caused major forest damage and killed 3 people . back then gerald baron was a communications contractor for equilon enterprises a joint venture between texaco and shell which was the managing partner for the olympic pipeline . he was responsible for communicating with the public and the press to assure them that the crisis was contained . this demanding task inspired him to create the pier system a single system that could streamline the communication problems that organizations face during major disasters by providing the tools they need to distribute information . 4 baron said we just saw that there were better ways of solving the communication problem that would really facilitate what needed to be done . gerald baron 1999 in 2003 pier systems inc. corporation name was changed to audiencecentral inc. the name was changed back to pier systems inc. in 2007 . clients edit on august 29 2005 hurricane katrina devastated new orleans louisiana . during this time the united states coast guard 8th district used the pier system as their means of contact with press and the media . although they were operating in a facility with no electricity coast guard officers were able to upload pictures and news updates via cell phone modem to the uscg pier system website which then allowed the information to be distributed to media outlets across the country . the uscg 8th district website received more than 2 million visits from people searching for updates and information about affected victims of the tragedy . the uscg s public affairs team also used pier to manage track and respond to hundreds of inquiries and requests . 4 5 on june 28 2008 during the 2008 california wildfires the united states forest service and california department of forestry and fire protection calfire responded to 1 400 simultaneous wildfires in the northern california region . at that time their local system was down and they were in need of a mass communication and notification tool . they contacted pier systems to create a control center website to be used for communications between the 22 different regional response teams . within an evening pier systems had created a website and had communications running . the organizations used the pier system continually for internal and external communication throughout the duration of the fires . 6 7 in september 2008 in response to hurricane ike 12 major organizations including harris country metro port of houston marathon oil motiva port arthur refinery bp the uscg and campuses of the university of houston tx used the pier system as their way of communicating with employees families students press the media . 8 on april 24 2010 the company registered the domain name deepwaterhorizonresponse.com for use by bp and the united states coast guard in the deepwater horizon oil spill . 9 10 references edit solutions product demo news pier systems contact pier systems clients pier systems a b pier systems born from local tragedy the bellingham business journal april 2008 case study united states coast guard 8th district pier systems pier assists northern california wildfire public information pier systems pier systems worker sent to california for fire assistance the bellingham herald july 11 2008 pier and hurricane ike pier systems http www.networksolutions.com whois search deepwaterhorizonresponse.com http greeneconomypost.com epa web bp oil spill 9688.htm external links edit pier systems official site retrieved from https en.wikipedia.org w index.php title pier systems & oldid 619088723 categories companies established in 2000companies based in bellingham washingtonsoftware companies based in washington state hidden categories articles needing additional references from february 2010all articles needing additional references navigation menu personal tools not logged intalkcontributionscreate 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