needs additional citations for verification . please help improve this article by adding citations to reliable sources . unsourced material may be challenged and removed . november 2008 learn how and when to remove this template message national house building council nhbc type supporting the house building industry in improving the build quality of new homes for homebuyers whilst providing warranty protection to consumers when required . non profit distributing . industry house building insurance and warranty training research founded 1936 headquarters milton keynes buckinghamshire england key people mike quinton chief executive isabel hudson chairman directors stewart baseley ian davis sir john harman sir alastair muir russell greg fitzgerald dame helena shovelton jean parks neil jefferson chris rash ian craston revenue 28 000 000 gbp surplus after tax 2010 11 number of employees 1 300 staff including 700 inspectors and 80 members of the council website www.nhbc.co.uk nhbc national house building council states its primary purpose as raising the construction standards of new homes in the uk and providing consumer protection for homebuyers through its world leading 10 year buildmark warranty . established in 1936 nhbc is the uk s largest provider of new home warranties . around 80 % of new homes built in the uk each year have an nhbc 10 year warranty . citation needed nhbc is also the uk s largest single approved inspector for building regulations . its other activities include the provision of services linked to house building and general construction including energy ratings health and safety sustainability and training . it also provides industry statistics and benchmarking services . it is a non profit distributing company so reinvests profit in its activities to improve the quality of new homes to protect the interests of homeowners . nhbc is authorised and regulated by the financial conduct authority and the prudential regulation authority contents 1 new home warranty and build standards 2 building control 3 other services 4 industry awards schemes run by nhbc 5 consumer code for home builders 6 history milestones 7 awards won 8 criticism 9 see also 10 references 11 external links new home warranty and build standards edit nhbc offers warranties for newly built or converted private housing affordable housing self build homes and commercial premises located on mixed use housing schemes . mortgage lenders will usually require that a warranty is in place before lending on a newly built property as detailed in the council of mortgage lenders handbook . builders and developers who sell properties with nhbc warranties must adhere to nhbc s strict standards of construction contained in the nhbc technical standards in addition to complying with building regulations in the uk . nhbc inspectors visit building sites at key stages to check compliance with its technical standards . the stages are usually but can sometimes be more foundations drainage superstructure e.g. brickwork pre plaster and pre handover to the buyer . for flats they also inspect roof construction . the inspection process is not designed to check every detail of the build but if nhbc is satisfied with the overall build quality they will issue the warranty for the new home premises . buildmark the nhbc warranty for private housing is split into two parts . in the first two years the builder is responsible for fixing any defects caused by its failure to build to nhbc technical standards . if the builder fails to do this or has gone out of business nhbc will take responsibility to fix the defect . from the start of the third year until the home is ten years old nhbc is responsible for putting right defects to the structural and weather proofing parts of the home caused by breaches of its technical standards . building control edit in 1985 under the building act 1984 nhbc set up a subsidiary company nhbc building control services ltd and became the first private sector building control body licensed as an approved inspector for the purpose of verifying that buildings are built in accordance with the building regulations across england and wales . it is the largest single approved inspector in england and wales inspecting around 50 % of all new build properties in the uk and assists builders to achieve compliance and advises on building regulations for schemes ranging from residential developments to large commercial and mixed use sites . citation needed other services edit nhbc offers a range of additional services to help builders comply with building regulations health and safety legislation and other construction rules . these include energy rating services sap and sbem energy performance certificates code for sustainable homes and breeam assessments cdm co ordination health and safety audits ukas accredited testing for sound insulation and air tightness . they also offer a wide range of training courses for building professionals including construction related national vocational qualifications nvqs . nhbc compiles and distributes statistics and analysis about the uk housing market that are used by government and financial institutions as well as homebuilders . examples are the housing market report and the nhbc quarterly statistics . purchasers of new homes are also surveyed providing statistics about levels of customer satisfaction in their homes . industry awards schemes run by nhbc edit nhbc runs two national awards programmes pride in the job and the nhbc health and safety awards . consumer code for home builders edit nhbc was a founder member of the consumer code for home builders which gives added protection and rights to the buyers of brand new homes . the aim of the code is to ensure that new home buyers are given all the information they need about their new home before they sign contracts and treated fairly afterwards . history milestones edit nhbc was originally set up as the national house builders registration council nhbrc in the united kingdom in 1936 with the primary purpose to increase the care and professionalism shown by house builders . as a registered housebuilder under the voluntary scheme houses were inspected during building buyers were covered by a 2 year warranty against major defects and against the insolvency of the builder . by 1963 26 % of all housing was built by registered housebuilders . in 1964 and 1965 changes were introduced including the extension of the warranty to 10 years . 1 1967 saw the upgrading of the nhbrc s standards particularly in the provision of power outlets kitchen design and space heating drawing on the recommendations of the parker morris committee . by the end of 1970 92 % of new homes were built by nhbrc members . in 1973 the name changed to the national house building council nhbc and the organisation became completely independent from government and house builders . it was approved by the department of trade as an insurance company . awards won edit in 2015 nhbc won the best site product in the national housebuilder product awards for its foundation depth calculator app . in 2014 nhbc won two awards at the annual construction marketing awards run by the chartered institute of marketing . it won best use of advertising for its people power advertising campaign which featured individual members of nhbc staff . it also won best use of mobile for its foundation depth calculator app . criticism edit the nhbc was criticised on a 2010 edition of the bbc consumer television programme watchdog for failing to repair homes due to incorrect surveying of problem properties by relevant professionals and thus failing to either compensate owners financially or fix any problems promptly for newly built properties under their warranty . 2 nhbc apologised to the families featured in the watchdog programme for any mistakes that were made during the handling of their claims . nhbc argued that the cases showed how complex construction issues can be and that expert opinions from construction professionals could differ . they also stated that they resolve claims from around 15 000 homeowners each year on homes up to 10 years old and also help to resolve around 5 000 disputes between homeowners and their builders each year . 3 in 2010 11 nhbc paid claims totalling 74.4 million . 4 see also edit building regulations energy performance certificate code for sustainable homes breeam ecohomes energy efficiency in british housing ukas construction industry council gas protection references edit about nhbc nhbc website nhbc customers not thrilled with their build ... reference date 28 september 2010 nhbc watchdog statement reference date 23 september 2010 nhbc annual review 2010 reference date august 2011 external links edit http www.nhbc.co.uk v t e construction industry of the united kingdom construction economy of the united kingdom companies consultancies and support services amec amey arcadis architecture firms arup atkins faithful gould buro happold capita ch2m cundall davis langdon elliott wood expedition engineering flint & neill gifford hoare lea interserve mace mitie mott macdonald mouchel rps scott wilson sweett group wsp housebuilders current barratt bellway berkeley bloor boot bovis countryside properties crest nicholson keepmoat lend lease mccarthy & stone miller muir persimmon redrow taylor wimpey united house defunct ashtons beazer broseley bryant homes comben homes george wimpey ideal homes mclean homes taylor woodrow westbury william leech wilson bowden integrated construction balfour beatty bam nuttall carillion cleveland bridge & engineering clugston costain galliford try gleeson interserve kier laing o rourke lend lease linford mace morgan sindall shepherd sir robert mcalpine volkerfitzpatrick wates willmott dixon suppliers current aggregate industries artex ashtead brogan cemex uk hanson london brick hss hire jewson kingspan kingspan off site mero schmidlin pilkington rmd kwikform sig speedy hire tarmac tarmac building products tata steel europe travis perkins wolseley defunct blue circle industries redland rmc group tarmac group government and regulatory bodies department for communities and local government department for business innovation and skills health & safety executive local planning authority planning inspectorate chief construction adviser to uk government industry bodies british constructional steelwork association bsria build uk ciob civil engineering contractors association construction clients group construction industry council ciria citb constructing excellence electrical safety council federation of master builders hbf institution of civil engineers institution of structural engineers national access and scaffolding confederation national federation of builders national federation of demolition contractors national house building council refined bitumen association royal institution of chartered surveyors scottish building federation select electrical contractors association of scotland society of construction arbitrators specialist engineering contractors group strategic forum for construction sustainability association for environment conscious building breeam code for sustainable homes ecohomes energy efficiency in british housing good homes alliance uk green building council other british construction industry awards building building regulations in the united kingdom building regulations approval construction news development control in the united kingdom new civil engineer planning permission town and country planning in the united kingdom category retrieved from https en.wikipedia.org w index.php title national house building council & oldid 713710153 categories housing in the united kingdom1936 establishments in the united kingdomconstruction trade groups based in the united kingdomorganizations established in 1936hidden categories articles needing additional references from november 2008all articles needing 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