articles link to it . please introduce links to this page from related articles ; try the find link tool for suggestions . november 2014 sprinklr inc. type private company industry internet founded september 2009 headquarters new york new york key people ragy thomas ceo & founder products sprinklr number of employees 1000 1 website www.sprinklr.com sprinklr is a company that develops and markets a social software platform also called sprinklr that provides social media marketing social advertising content management collaboration advocacy and social media monitoring for large enterprises . contents 1 corporate history 2 software and services 2.1 content planning and publishing 2.2 engagement and moderation 2.3 advocacy and audience segmentation 2.4 paid and targeted amplification 2.5 listening and trend discovery 2.6 social analytics and reporting 3 certifications and partners 3.1 partners 3.2 certifications 4 reviews 5 references 6 external links corporate history edit sprinklr was founded in 2009 . originally self funded by ceo and founder ragy thomas the company has raised more than 123.5 million in financing from battery ventures intel capital and iconiq capital and is valued at over 1 billion . 2 sprinklr grew organically to more than 200 employees and hundreds of customers 3 before beginning to make acquisitions in 2014 . in march 2014 sprinklr acquired dachis group 4 adding abilities for employee advocacy competitive intelligence social business consulting services and content optimization . as part of the acquisition jeffrey dachis co founder of the world s largest digital agency razorfish joined sprinklr as chief evangelist . in august 2014 sprinklr acquired tbg digital 5 to augment its paid social advertising capability . tbg digital was a pioneer in the social advertising space and at the time of acquisition oversaw more than 100 million in annual paid advertising for its clients . in september 2014 sprinklr acquired branderati 6 adding a comprehensive advocacy suite to its capabilities . as of mid 2016 sprinklr has more than 1100 employees and 1000 customers . 1 as of mid 2016 sprinklr has offices in 10 countries located across north & south america europe and asia . software and services edit sprinklr provides a complete social software platform that helps enterprises manage consumer experience at every interaction . the platform provides end to end social functionality spanning paid media owned media and earned media for large enterprise clients . the product was awarded the 2014 north american frost & sullivan award for new product innovation leadership 7 by frost & sullivan . sprinklr has six core areas of functionality content planning and publishing edit this is a content management and digital asset management capability that helps distributed teams and agencies create and manage digital assets across social accounts organizational silos and geographies . the sprinklr platform publishes to more than 20 social networks including facebook twitter linkedin google youtube instagram pinterest vkontakte wordpress sina weibo tencent weibo renren flickr slideshare livechat zendesk surveymonkey bit.ly and bazaarvoice . 8 engagement and moderation edit this is an enterprise social media management capability that enables community management across complex social media account structures and internal teams . the platform is built to enable scale across complex enterprise organizations while maintaining comprehensive workflow approval flows and auditing . every interaction is stored for discoverability for more than 10 years . 9 advocacy and audience segmentation edit this is an audience profiling and analytics capability that provides granular audience data and also integrates with major crm platforms like salesforce.com rightnow and microsoft dynamics to provide a 360 degree view of an audience s customers prospects and partners . 10 paid and targeted amplification edit this is an integrated paid social media buying optimization and reporting capability for enterprises and direct response advertisers . it lets advertising buyers manage and optimize hundreds of campaigns and ads simultaneously on facebook instagram twitter and linkedin . 11 listening and trend discovery edit this is a fully integrated social media monitoring also known as listening capability . sprinklr s listening module was named a leader in forrester s social media monitoring wave . customers can use it to monitor any set of keywords anywhere on the web and then engage with brand mentions directly from sprinklr . 12 social analytics and reporting edit this comprehensive reporting suite uses big data analytics and data visualizaiton to deliver enterprise reporting that spans all of a company s social initiatives as well as competitive intelligence and monitoring . 13 certifications and partners edit partners edit in may 2014 sprinklr launched its partner program with three types of partners 14 global services providers including accenture cognizant deloitte ibm pitney bowes leading agencies including akqa mrm mason zimbler rga trellist tribal panama tech solution providers including clarabridge moxie software opal richrelevance shift thismoment certifications edit aicpa soc sprinklr has successfully completed soc 1 ssae 16 type i soc 1 type ii and soc 2 type ii ssae 16 examinations . 15 social network platform certifications from facebook twitter linkedin instagram bit.ly 15 reviews edit sprinklr is widely seen as a candidate for a successful ipo and has been covered in the wall street journal as such . 1 its product has been lauded by forrester research frost & sullivan and altimeter research for its capabilities . in competitive reviews conducted by forrester research sprinklr ranked a leader in its 2014 listening wave 16 was the top performer on strategy and capability in its 2013 social relationship platform wave 16 and strong performer in its 2014 compliance wave . 16 the product was the only competitor in the space highly ranked in all 3 reports categories . in similar competitive reviews conducted by frost & sullivan sprinklr was awarded the 2014 north american frost & sullivan award for new product innovation leadership 7 by frost & sullivan . the sprinklr platform is designed to support customers entire cycle of growth from social listening and engagement to a fully collaborative social business environment said frost & sullivan industry analyst sandy borthick . sprinklr enables customized metrics and performance management of social flows between the enterprise and its customers . references edit a b c chapman lizette sprinklr acquires branderati as social media tools consolidate wall street journal cite error invalid ref tag ; name wall street journal defined multiple times with different content see the help page . griffith erin sprinklr raises 46 million in unicorn valuation fortune ludwig sean meet sprinklr the biggest social media management biz you ve never heard of venturebeat sloane garett sprinklr buys dachis group to boost social marketing services adweek edwards jim sprinklr acquired tbg digital ahead of its ipo business insider fidelman mark why sprinklr is pouring money into the influencer and advocacy space forbes a b frost & sullivan recognizes award recipients at 2014 growth innovation & leadership awards gala frost & sullivan cite error invalid ref tag ; name frost .26 sullivan defined multiple times with different content see the help page . sprinklr content planning & publishing . retrieved 23 october 2014 . sprinklr engagement & moderation . retrieved 23 october 2014 . sprinklr advocacy & audience segmentation . retrieved 23 october 2014 . sprinklr paid & targeted amplification . retrieved 23 october 2014 . sprinklr listening & trend discovery . retrieved 23 october 2014 . sprinklr analytics & reporting . retrieved 23 october 2014 . wilmington services firm trellist selected for global social business partner program dover post a b sprinklr certifications . retrieved 23 october 2014 . a b c smith allison findings and lessons from the forrester wave enterprise listening platforms q1 2014 forrester research cite error invalid ref tag ; name forrester research defined multiple times with different content see the help page . cite error invalid ref tag ; name forrester research defined multiple times with different content see the help page . external links edit wikimedia commons has media related to sprinklr . official website business portal companies portal economics portal internet portal new york portal sociology portal united states portal retrieved from https en.wikipedia.org w index.php title sprinklr & oldid 731777527 categories companies established in 2009search engine optimizationsoftware companies based in new yorkhidden categories pages with reference errorspages with duplicate reference namesorphaned articles from november 2014all orphaned articlescommons category without a link on 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