written like an advertisement . please help improve it by removing promotional content and inappropriate external links and by adding encyclopedic content written from a neutral point of view . october 2016 learn how and when to remove this template message spi global type public under epldt nyse phi industry business process outsourcing customer relationship management customer interaction services call center consulting content solutions healthcare services founded 1980 headquarters makati city philippines number of locations operating in 30 locations area served north america europe asia pacific key people maulik parekh president & ceo spi global maria cecilia ampeloquio chief people officer kumar subramaniam chief finance officer patrick santos chief information officer ryan laureano chief administrative officer and general counsel celeste ilagan senior vice president marketing and external affairs michael o brien executive vice president content solutions rommel regino senior vice president operations customer relationship management ken lamzon vice president strategies solutions & integration john wheeler senior vice president strategy & emerging technologies scott mann senior vice president sales customer relationship management aman jeloka head corporate strategy mergers & acquisitions spi global parent cvc capital partners asia outsourcing gamma ltd. 80 % pldt 20 % website www.spi global.com spi global is the philippines business process outsourcing provider with 30 offices and facilities around the world including the usa the netherlands the philippines india vietnam and australia . it 1 has over 18 000 employees delivering a wide range of solutions in customer relationship management content and healthcare . spi global offers business outsourcing solutions in industries such as publishing healthcare financial services entertainment and media government and utilities retail and telecommunications . it functions in outsourcing call centers customer care customer service voice and non voice help desk support content editorial and production content conversion coding database structuring and support transaction processing medical transcription billing and revenue cycle management and coding and billing compliance . on february 5 2013 pldt sold 80 % shares of spi global to london based cvc capital partners . 2 references edit nepomuceno priam 20 january 2011 . phl bpo industry seen growing by 30 % in 2011 . zamboanga times online . 1 retrieved from https en.wikipedia.org w index.php title spi global & oldid 742727779 categories cvc capital partners companiespldt subsidiariesbusiness process outsourcing companies of the philippinescompanies based in makatihidden categories articles with a promotional tone from october 2016all articles with a promotional tone navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 5 october 2016 at 12 04 . text is available under the creative commons attribution sharealike license ; additional terms may apply . by using this site you agree to the terms of use and privacy policy . wikipedia is a registered trademark of the wikimedia foundation inc. a non profit organization . privacy policy about wikipedia disclaimers contact wikipedia developers cookie statement mobile view