inc. type public s & p 500 component traded as nyse aet industry managed health care founded 1853 ; 163 years ago 1853 as aetna life insurance company founder eliphalet adams bulkeley headquarters hartford connecticut u.s. area served united states key people mark t. bertolini chairman and ceo products healthcare plans revenue 47.294 billion fy 2013 1 operating income 2.94 billion fy 2013 1 net income 1.91 billion fy 2013 1 total assets us 53.42 billion 2016 2 total equity 14.078 billion fy 2013 1 number of employees 48 600 dec 2013 1 website www.aetna.com the original stylized aetna logo aetna inc. tn stylized as tna is an american managed health care company which sells traditional and consumer directed health care insurance plans and related services such as medical pharmaceutical dental behavioral health long term care and disability plans . aetna is a member of the fortune 100 . contents 1 members 2 lobbying and campaign contributions 3 quality of care 4 current leadership 5 operations 6 history 6.1 timeline 6.1.1 1810s 6.1.2 1850s 6.1.3 1860s 6.1.4 1870s 6.1.5 1880s 6.1.6 1890s 6.1.7 1900s 6.1.8 1910s 6.1.9 1960s 6.1.10 1970s 6.1.11 1990s 6.1.12 2000s 6.1.12.1 2009 6.1.12.2 2010 6.1.13 2012 6.1.14 2015 7 fines lawsuits and settlements 7.1 1999 7.2 2000 7.3 2001 7.4 2002 7.5 2003 7.6 2007 7.7 2009 7.8 2010 8 life insurance policies on slaves 9 see also 10 references 11 external links members edit aetna offers health care dental pharmacy group life disability and long term care insurance and employee benefits primarily through employer paid fully or partly insurance and benefit programs and through medicare . membership numbers as of june 30 2013 citation needed 22 million medical members 14.3 million dental members 13.8 million pharmacy members 13.609 million group insurance members 1 000 000 health care professionals 597 000 primary care doctors and specialists 5 300 hospitals lobbying and campaign contributions edit aetna has spent more than 2.0 million in 2009 on lobbying . 3 the company spent 809 793 between january 2009 and the end of march 2009 up 41 percent from the same period in 2008 . 4 aetna s campaign contributions include more than 110 000 to us senator joe lieberman id ct in 2009 . 5 from 2005 through 2009 aetna contributed 56 250 to senator max baucus d mt chairman of the senate finance committee making aetna the senator s seventh highest contributor over that time period . 6 quality of care edit in the california health care quality report card 2011 edition aetna received 2 out of 4 stars in meeting national standards of care and 1 out of 4 in members rate their hmo . 7 in the california health care quality report card 2010 edition 8 aetna received 3 out of 4 stars in both meeting national standards of care and how members rate their hmo for a rating of good out of poor fair good or excellent . 8 current leadership edit mark bertolini became ceo of aetna on november 29 2010 and chairman on april 8 2011 . 9 karen s. lynch rohan is the president of aetna . steven b. kelmar is executive vice president of corporate affairs and chief of staff to the ceo and chairman mark bertolini . william j. casazza is executive vice president and general counsel . richard di benedetto is executive vice president in charge of aetna international . deanna fidleris executive vice president in charge of human resources . shawn m. guertin is executive vice president cfo and chief enterprise risk officer . dijuana lewis is executive vice president in charge of consumer products and enterprise marketing . meg mccarthy is executive vice president of operations and technology . harold l. paz m.d. m.s. is executive vice president and chief medical officer . fran s. soistman is executive vice president in charge of government services joseph m. zubretsky is senior executive vice president in charge of healthagen . 10 operations edit in 2005 the company had 1.1 billion in earnings . aetna s 2007 revenue reported in 2008 was 27.6 billion . aetna s 2008 revenue reported in 2009 was 31 billion . aetna s 2012 revenue reported in 2013 was 35.54 billion . citation needed history edit aetna is the direct descendant of aetna fire insurance company of hartford connecticut . 11 12 the name was meant to invoke mount etna at the time europe s most active volcano . 13 timeline edit 1810s edit 1819 henry leavitt ellsworth yale graduate and attorney becomes second president of aetna fire insurance company succeeding thomas kimberly brace . ellsworth who later became the first u. s. patent commissioner served as aetna s president for two years until 1821 when he resigned but ellsworth continued as a director for another 16 years . ellsworth s brother william wolcott ellsworth also served as a director as well as the company s first general counsel . 14 1850s edit the aetna building in hartford 1850 aetna began operation of an annuity fund to sell life insurance choosing hartford connecticut judge eliphalet adams bulkeley who was a general counsel to the company and on its board of directors to head it . 13 at the time some church leaders and others believed life insurance was sinful . 12 1853 the annuity department separated from aetna insurance to be incorporated as the aetna life insurance company with eliphalet bulkeley as president . 13 1854 aetna hired its first full time employee thomas o. enders later to become company president . 13 1857 aetna moved to new offices on hungerford and cone streets in hartford . the panic of 1857 struck hartford and the nation causing the closing of all but one bank and many other businesses . eliphalet bulkeley blocked a move to liquidate the company during the economic downturn . 12 13 the aetna insurance company issued life insurance policies on an undetermined number of african american slaves naming their owners as beneficiaries . 15 1860s edit 1861 aetna began offering participating life insurance policies which paid dividends to policyholders just as the mutual life insurance policies did . aetna launched its new product with a promotional effort including higher commissions for its agents while most companies were cutting back due to the outbreak of the american civil war and the consequent loss of premium payments from southern policyholders . however the death toll of the war coupled with the booming wartime economy caused an expansion of the life insurance business to match aetna s expansion . 12 13 1865 by 1864 aetna had increased its volume of business by 600 % over 1861 and its annual premium income ninefold exceeding one million dollars . as a result aetna possessed the financial stability and resources it needed to meet the stringent regulatory requirements placed on life insurance companies in massachusetts and new york ; by 1865 the company was authorized to begin soliciting business in these states . 13 1867 company income rose from 78 000 in 1861 to 5 129 000 by 1867 . aetna moved to its third home office at 670 main street hartford . by 1924 aetna had 94 million dollars 43 % of its assets invested in farm mortgages . 13 1868 aetna altered its business practices hiring its first actuary and abandoning the half note premium system in favor of an all cash premium plan . 1870s edit 1872 eliphalet a. bulkeley died and thomas o. enders became president . 13 1878 aetna increased its capitalization from 150 000 to 750 000 . 13 1879 enders failing health forced him to resign and eliphalet bulkeley s son morgan g. bulkeley replaced him . 13 1880s edit 1888 aetna outgrew its old offices on 670 main street in hartford and purchased its fourth home office next door at 650 main street ; the first building aetna actually owned and aetna s home office for the next 42 years . 13 1890s edit 1891 aetna issued its first accident policy purchased by morgan bulkeley himself . 13 1892 aetna held its first general agents conference in chicago . 13 1899 aetna became one of the first publicly held insurance companies to enter the health insurance field . 13 1900s edit 1902 aetna created an accident and liability department to offer employers liability and workmen s collective insurance in reaction to the growing strength of the progressive social reform movement . this would become the cornerstone of the aetna accident and liability company . 13 1903 an engineering and inspection division was created to improve workplace safety . 13 1904 aetna introduced its first corporate seal conveying aetna s status as the largest life insurer in the world writing accident health and liability coverage ; the logo portrayed the company s home office bursting out from within a globe with large block typeface spelling out aetna s ranking . 13 1907 aetna created a casualty subsidiary to handle items such as automobile property coverage ; aetna soon began aggressively expanding into related lines such as collision and damage . this business developed into the aetna casualty and surety company . 13 1908 aetna hired its first home office female employee julia kinghorn telephone switchboard operator the first of what has become more than two thirds of aetna s employees . 13 1910s edit 1910 under the management of e. e. cammack aetna began using hollerith punched cards machines for tabulating and hired 35 women to input mortality statistics on keypunch machines the company s first female home office clerks . 13 1911 aetna began its first national advertising campaign . the same year aetna formed a bond department to market fidelity and surety coverages . 13 1912 aetna introduced the first combination automobile policy with several separate types of coverage combined into one contract . several aetna insureds were killed on the rms titanic . 13 1913 aetna formed its second affiliate the automobile insurance company to write fire insurance on cars . this soon expanded to include windstorm tornado leasehold and ocean and inland marine insurance . aetna formed a group department to sell group life insurance one of the first insurers to do so ; the first step towards aetna s current health care business . 13 1960s edit 1960 aetna expanded outside the u. s. buying a canadian company excelsior life insurance company . in 1968 it bought a majority interest in producer s and citizen s cooperative assurance company of sydney australia . in 1981 it bought a 40 percent interest in two chilean companies and soon thereafter invested in ventures in england spain hong kong taiwan indonesia and korea . 1970s edit 1970 aetna s pension casualty and life division under the direction of b.e. burton president and lead actuary saw billion dollar growth in the post erisa pension administration segment that placed aetna in the top 5 global pension and investment asset management and recordkeeping firms in the world with over 11.8 billion us in new sales and assets under management during the decade . 1990s edit between 1996 and 1999 aetna initiated a series of company acquisitions . in 1996 aetna acquired u.s. healthcare founded by leonard abramson . 16 in 1998 aetna bought nylcare health plans for 1.05 billion adding 2.2 million members . the next year it bought prudential healthcare for 1 billion making it the largest provider of health benefits in the u. s. with more than 21 million members . the company spent more than 20 million that it received in fees and premiums from customers to revamp its computer systems enabling the company to identify and discontinue unprofitable accounts . with this new and extensive information about policyholders new management and a shift in strategy aetna sharply raised premiums on less profitable accounts . within a few years aetna shed 8 million covered lives due to premiums that customers could no longer afford . 17 2000s edit