dhaka electric supply company limited type public traded as dse desco industry electricity distribution founded dhaka dhaka division bangladesh november 3 1996 1996 11 03 headquarters nikunja 2 dhaka bangladesh . area served dhaka city corporation . revenue 2013 us 311.1279 million 1 operating income 2014 us 014.508 million 1 net income 2013 us 010.349 million 1 total assets 2013 us 435.479 million 1 total equity 2013 us 138.471 million 1 number of employees 1573 2013 2 parent bangladesh ministry of power energy and mineral resources 3 website www.desco.org.bd dhaka electric supply company limited commonly known as desco is a public limited company which distributes electricity at the northern parts of dhaka city corporation area . the company was created on november 1996 under the companies act 1994 as a public limited company . the company is now under the power division of the bangladesh ministry of power energy and mineral resources 3 and serving a total number of 604 304 consumers as of 31 december 2013 . 4 contents 1 background 2 organizational structure and workforce management 2.1 operational zone and sales & distribution s & d division 2.2 ict division 2.3 substation & network division 2.4 development & project and planning & design division 3 see also 4 references 5 external links background edit highlighted events year events 2013 online application for recruitment . 2012 online application for new connection . 2010 launching online bill payment system . 2008 inauguration of data acquisition system . 2007 takeover of tongi pourashava and distribution licence from berc . 2006 company goes public . 2005 inauguration of prepaid metering system . 2004 establishment of sales & distribution divisions . 2003 takeover of gulshan area . 1998 takeover of mirpur area from desa . 1996 certificate of incorporation . in 1972 the first government of bangladesh in an effort to speed up the investment in the sector issued an ordinance 5 creating the bangladesh power development board bpdb . bpdb from 1972 to 1995 has increased the generation capacity in the country from 475 mw to 2818 mw and the length of its 230 kv and 132 kv transmission networks to 419 km and 2469 km respectively . for the first time in december 1982 the eastern and western halves of the country were electrically connected through the commissioning of double circuit 230 kv transmission line across the jamuna river energized at 132 kv between ishurdi and tongi called the first east west inter connector . thus 230 kv and 132 kv inter ties linked the distribution networks of all major towns and cities had been through . but from 1986 onwards the commercial performance of the bpdb deteriorated and in 1991 bpdb s average gross systems loss was about 42 percent and accounts receivables in excess of 6.5 months of billing . this performance was not found reasonable to the covenants agreed by the government and bpdb with the asian development bank and the world bank . so in 1990 another ordinance was issued which was subsequently enacted as an act transferring the 132 kv 33 kv transmission and distribution system in the greater dhaka area including the metropolitan city to a newly created government agency called the dhaka electric supply authority desa . this was done to lessen the administrative burden on bpdb s management by relieving it of the burden of managing about 50 percent of the energy distribution of the entire country . with the economy performing very well during 1992 95 the demand for electricity grew substantially . faced with a grim possibility of serious electricity shortages during the next few years and to enable the sector to be financially self sustaining and also attract private capital the cabinet approved in principle the inter ministerial committee report named power sector reforms in bangladesh psrb . 6 7 in the meanwhile the performance of bpdb and desa have slowly but steadily improved although they are by no means near international levels of performance . in view of this improvement and the restructuring effort announced by the government the development partners have agreed to resume funding to the sector based on the principle of reforms fundina linkaaes i.e. every project funded by these partners would have components addressing the reforms decided upon by the government . the project has been linked to redefining the franchise area of desa and handing over of distribution networks outside metropolitan dhaka city to rural electrification board reb and formation of a corporatized dhaka electric supply company desco which will initially take over part of the distribution network of desa and ultimately take over all its assets . the formation of this company is seen as an essential step towards corporatization and commercialization of the sector and to reduce the excessive inefficiently in the distribution network in the capital . organizational structure and workforce management edit name of zones and s & d divisions 8 name of zone name of s & d division gulshan badda baridhara joarshahara gulshan mirpur agargaon kafrul monipur pallabi rupnagar shah ali uttara dakshinkhan tongi east tongi west uttara east uttara west uttarkhan the company s formal organizational structure involves a hierarchical system . the chairman and the board of directors make up the top of this structure . the executive head of the organization is the managing director under whom five executive directors two general managers two chief engineers twelve superintending engineers two deputy general managers and one company secretary operate the executive duties . to increase effectiveness in its field activities desco has established 16 sales & distribution s & d divisions under 3 operational zones . operational zone and sales & distribution s & d division edit the superintending engineer is in charge of a zone who supervises the executive engineers the key responsible person of each s & d division . each executive engineer accomplishes his duties by two sub divisional engineers one for system related activities and another for commercial related activities . two assistant engineers act as assisting body under each sub divisional engineer . system related activities include scheduled maintenance troubleshooting and breakdown maintenance of substation and switching stations troubleshooting of customer complaints line & equipment maintenance etc. commercial related activities include meter reading distribution of monthly electricity bills service disconnection of the defaulter consumer customers house wiring inspection new electric connection meter installation change of old or unserviceable meter etc. desco has outsourced a group of experienced workers for field level activities including other logistic support services like security service cleaning service and partial transport service . to this end desco engaged in several experienced contractors through competitive bidding process . with the proper maintenance of the distribution system service complaints from consumers have been reduced significantly . the procedure for new connection has been simplified to achieve greater consumer satisfaction and efforts are on to further reduce the average time now taken . desco team tries their best to give a new connection within 21 working days . to make it more simple and quick desco has launched online application on 23 february 2012 for new connection 9 and desco is the first distribution company in the country which has started it . ict division edit the company has a group of it experts for management information system mis and for developing new software as on demand . e governance is such a software developed by the desco it team which has simplified the new connection related job in a very smart way . this team is also continuously working for a better complaint management monthly bill process and collection miscellaneous bill collection and correction maintaining desco website and e mail communication and to set up inter office wide area network wan connectivity . desco website is secure sockets layer ssl protected and a consumer can pay their monthly bill easily online using debit or credit cards . 9 substation & network division edit name of divisional control centers name of zone name of control center mirpur mirpur control kafrul agargaon control uttara uttara control tongi control gulshan gulshan control baridhara control desco has 26 33 11 kv substations and it has a separate division named substation & network to maintain these substations . the division has an superintending engineer under the chief engineer network operation . this division is divided into two departments medium voltage substation maintenance & commissioning mvssmc and grid & protection g & p . services including electric power substation inspection troubleshooting of any equipment operation testing of any substation relay for proper operation testing and commissioning test reporting are done by these two departments . desco s central control located at gulshan is under the substation & network division for optimal scheduling and dispatch of electricity among the 6 divisional control centers . to enable this the control centre is equipped with a reliable communication network an accurate data acquisition system das and a visual display system for live data received from various locations . it was also proposed that a fully equipped supervisory control and data acquisition scada system was established for a more reliable and faster data processing and data formatting system . development & project and planning & design division edit electricity is a constantly developing technology and to be consistent with this development desco has two separate division for development & project and planning & design . a project is typically managed by the project division in the five following steps identification of need and development of the concept . analysis of the options and approval . implementation . evaluation . future plans . desco has completed a study to ascertain load demand and consumer growth in the area up to the year 2030 with 5 years phasing . the report shows that the load demand of desco will increase to 1 129 mva by the year 2015 to 1 910 mva by the year 2020 to 3 489 mva by the year 2025 and to 6 288 mva by the year 2030 . accordingly desco has prepared a plan to cater this increasing load demand . for this purpose 117 new 33 11 kv substations and 28 new 132 33 kv grid substations will be required along with upgrades of some existing substations . presently a number of projects are in an implementation stage under the sustainable power sector development program spsdp 10 and on turnkey basis by desco s own fund . 1 in partnership with others the planning & design division supports to plan and implement these projects in a disciplined way . see also edit electricity sector in bangladesh bangladesh power development board bangladesh atomic energy commission power grid company of bangladesh references edit a b c d e f annual report 2013 desco . desco . manpower set up of desco . desco . retrieved january 14 2014 . a b power division . bangladesh ministry . monthly operational data . desco . retrieved jan 12 2014 . the bangladesh power development boards order 1972 . power division . retrieved jan 14 2014 . power sector reforms in bangladesh pdf . asian development bank . proposed power sector development policy pdf . world bank . s & d s and offices of desco . . retrieved july 23 2013 . a b notice published at the dailies . . retrieved april 09 2012 . sustainable power sector development program . adb . retrieved january 16 2014 . external links edit official website retrieved from https en.wikipedia.org w index.php title dhaka electric supply company limited & oldid 742343602 categories power companies of bangladeshpublic utilitieselectric power distribution network operators navigation menu personal 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