an advertisement . please help improve it by removing promotional content and inappropriate external links and by adding encyclopedic content written from a neutral point of view . march 2016 learn how and when to remove this template message arvato services type private industry b2b headquarters g tersloh germany area served worldwide products customer support financial services logistics revenue 4.847 billion euro 31 . december 2015 number of employees 70 653 parent bertelsmann website arvato arvato services in m nster arvato is a fully integrated subsidiary of bertelsmann se & co. kgaa . 1 approximately 70 000 employees work for arvato services in more than 40 countries . 2 its services include customer support by phone email and chat the development and execution of customer loyalty programs financial transaction processing and logistics . 3 4 5 6 7 arvato also offers complementary logistical services such as consulting procurement purchasing order management production repair services and warehousing . as a customer service provider and global player 8 9 10 11 in b2b 12 13 14 15 16 the company competes in diverse markets with other international enterprises such as stream global services and xceedcc . the history of arvato began over 175 years ago when carl bertelsmann opened a lithographic printing shop in the east westphalian town of g tersloh . this was the first step in the development of a corporate division that today accounts for more bertelsmann employees than any other . the business began by printing and shipping books and other printed materials for bertelsmann s publishing companies then expanded to provide services for external customers . this marked the birth of arvato which subsequently grew larger became involved in new industries developed innovative products and expanded into other countries and continents until it became what it is today . arvato is organized into several solution groups customer relationship management crm services include call centers . supply chain management services include distribution ecommerce and packaging financial service it services digital marketing print service replication sonopress formerly arvato entertainment services include optical disc replication distribution and packaging each solution group comprises one to many reporting units . contents 1 locations 1.1 canada 1.2 brazil 1.3 austria 1.4 ivory coast 1.5 china 1.6 australia 1.7 united states 1.8 colombia 1.9 belgium 1.10 morocco 1.11 india 1.12 mexico 1.13 per 1.14 czech republic 1.15 senegal 1.16 japan 1.17 uruguay 1.18 denmark 1.19 south africa 1.20 malaysia 1.21 estonia 1.22 philippines 1.23 finland 1.24 singapore 1.25 france 1.26 thailand 1.27 germany 1.28 ireland 1.29 italy 1.30 netherlands 1.31 norway 1.32 poland 1.33 portugal 1.34 romania 1.35 russia 1.36 spain 1.37 sweden 1.38 switzerland 1.39 turkey 1.40 united kingdom 2 recent acquisitions 3 references 4 external links locations edit north america south america europe africa asia oceania canada edit kitchener ontario brazil edit s o caetano do sul sp s o paulo osasco sp hortol ndia sp austria edit schwechat wien ivory coast edit abidjan china edit beijing changchun foshan hangzhou hong kong nanchang shanghai shenzhen xiamen australia edit smithfield nsw northmead nsw united states edit new york new york valencia california san francisco california los gatos california los angeles california weaverville north carolina greenville south carolina dulles virginia louisville kentucky pleasant prairie wisconsin yakima washington reno nevada chandler arizona colombia edit bucaramanga belgium edit vendin le vieil zaventem morocco edit casablanca india edit bangalore gurgaon mumbai mexico edit san jer nimo monterrey mexico per edit bellavista callao czech republic edit brno nymburk stochov t bor senegal edit dakar japan edit chiba ken uruguay edit montevideo denmark edit kopenhagen south africa edit uitenhage malaysia edit kuala lumpur estonia edit tallinn philippines edit finland edit helsinki singapore edit france edit vendin le vieil lens noyelles sous lens thailand edit germany edit 58 locations ireland edit dublin italy edit bergamo calcinate milano netherlands edit abcoude heijen hendrik ido ambacht maastricht venlo venray norway edit oslo r rvik poland edit b onie konin plewiska pozna szczecin erniki portugal edit lisbon romania edit brasov sibiu cluj russia edit yaroslavl spain edit alcal de henares alcorc n barcelona jerez madrid martorell sevilla salamanca zaragoza sweden edit malm stockholm uppsala varberg switzerland edit adligenswil baar rothkreuz schlieren z rich turkey edit adana ankara elazig g m hane istanbul izmir united kingdom edit birmingham bootle chesterfield congleton slough swansea willerby recent acquisitions edit in 2014 arvato continued its expansion into integrated e commerce services by acquiring major parts of the netrada group a leading e commerce and logistics provider for the fashion industry . 17 references edit in a company like bertelsmann all the opportunities lie in the power of the organization . retrieved 2011 04 17 . facts & figures . archived from the original on 30 april 2011 . retrieved 2016 01 22 . french pharmaceuticals manufacturer genopharm has selected arvato services healthcare to handle both warehousing and distribution of its entire product range . . retrieved 2011 04 17 . groove attack and rough trade will outsource the management of their logistics and accounts receivable to arvato services under long term contracts . retrieved 2011 04 17 . in troyes the specialist logistician has seized an opportunity by taking over the italian company bomi . retrieved 2011 04 17 . arvato supports 10 microsoft partner certification and academic programs across north america and latin america . . retrieved 2011 04 17 . nexgenn trains arvato services . retrieved 2011 04 17 . p4 also signed a contract with arvato services for the maintenance of an external call center located in pozna . retrieved 2011 04 17 . arvato services arrived in northern france when it purchased setradis in 1996 . retrieved 2011 04 17 . arvato to use at & t network to support global call centers located in argentina and canada . retrieved 2011 04 17 . arvato services awarded multi year document management services contract by saf holland . retrieved 2011 04 17 . nexor and arvato services sign agreement . retrieved 2011 04 17 . global business process outsourcing . retrieved 2011 04 17 . arvato secures another major contract from reader s digest association . retrieved 2011 04 17 . neomedia technologies and arvato services reach 120 million consumers worldwide . retrieved 2011 04 17 . ac milan has appointed arvato services to launch a brand new membership programme for its fast growing 23 million strong global supporter base . retrieved 2011 04 17 . history . www.arvato.com . retrieved 2016 03 16 . external links edit financial times on arvato reuters on arvato homepage of arvato services v t e bertelsmann rtl group 75.1 % de at ch tv n tv rtl rtl iijv rtl crime rtl living rtl nitro rtl passion super rtljv vox radio 89.0 rtl 104.6 rtl bigfm radio hamburg rtl radio rtl nederland nl tv rtl 4 rtl 5 rtl 7 rtl 8 rtl z rtl crime rtl lounge rtl telekids m6 group fr ; 48.6 % tv 6ter m6 w9 tf6 paris premi re m6 boutique & co m6 music m6 music black rtl9 radio fun radio rtl rtl 2 belgium tv club rtl plug rtl rtl tvi radio bel rtl radio contact luxembourg tv rtl t l l tzebuerg radio rtl radio croatia tv rtl televizija rtl 2 hungary tv cool film rtl ii rtl klub atresmedia es tv antena 3 hd lasexta hd neox nova mega radio europa fm onda cero fremantlemedia buzzr random house studio talkback thames penguin random house 53 % random house bantam books crown del rey doubleday ebury hutchinson knopf mcclelland & stewart rider villard virgin penguin group ace books alpha berkley books dorling kindersley hamish hamilton penguin books penguin classics viking gruner jahr brigitte capital der spiegel 25 % geo s chsische zeitung 60 % stern news 56 % news profil prisma press femme actuelle prima voici vsd motor presse stuttgart aerokurier auto motor und sport sport auto other assets alliant international university arvato brockhaus arvato entertainment sonopress bmg rights management relias learning verlagsgruppe random house goldmann verlag category retrieved from https en.wikipedia.org w index.php title arvato & oldid 740647343 categories companies based in north rhine westphaliabertelsmann subsidiariesgerman brandshidden categories articles with a promotional tone from march 2016all articles with a promotional tonepages using infobox company with unsupported parameters navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout 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