please help improve it or discuss these issues on the talk page . learn how and when to remove these template messages this article contains content that is written like an advertisement . please help improve it by removing promotional content and inappropriate external links and by adding encyclopedic content written from a neutral point of view . august 2013 learn how and when to remove this template message a major contributor to this article appears to have a close connection with its subject . it may require cleanup to comply with wikipedia s content policies particularly neutral point of view . please discuss further on the talk page . february 2014 learn how and when to remove this template message learn how and when to remove this template message health advocate type private industry health care founded 2001 2001 founder michael cardillo arthur abbie leibowitz m.d. thomas masci jr. david rocchino martin rosen headquarters plymouth meeting pennsylvania usa services health advocacy number of employees 640 website healthadvocate.com health advocate inc. is a us national health advocacy patient advocacy and assistance company serving more than 12 800 clients and 40 million people and offering a spectrum of services to help employers employees and consumers navigate the healthcare system and facilitate members interactions with insurers and providers . 1 the privately held company was founded in 2001 by former aetna executives 2 and is headquartered in plymouth meeting pennsylvania . the company employs registered nurses medical directors and benefits specialists 3 4 who address a range of health care and health insurance issues . 5 personal health advocates can help members locate providers address errors on medical bills answer questions about coverage denials and assist with insurance appeals . 6 the company s products include wellness advocate benefits gateway health information dashboards eap and worklife pricing decision support personalized health communications chronic care management and hr solutions . the company offers a direct to consumer advocacy service called health proponent to individuals who are not part of groups . contents 1 products and services 2 coverage 3 awards 4 published works 5 external links 6 references products and services edit core advocacy clinical assistance medical and pharmaceutical advice and research . 7 clinical assistance helps members understand tests treatments and medications recommended or prescribed by physicians facilitating the transfer of medical records x rays and lab results before a scheduled appointment with a new physician arranging for home care equipment after discharge from a hospital facilitating review of test results with another physician for confirmation of diagnosis consolidating a multiple day testing schedule for members with special needs arranging hospice and other services for the terminally ill facilitating transfer from a community hospital to a tertiary care facility . 8 administrative assistance helps resolve claims and benefits issues and helps find assistance outside the health plan . 9 for example researching a member s outstanding out of pocket responsibilities and resolving errors with providers and or the member s health plan correcting balance billing problems correcting charges incorrectly applied to the member s deductible resolving eligibility problems and benefit and claim denials coordinating benefits between dental medical worker s compensation and disability carriers assuring correct application of provider network status correcting errors in processing of blind network provider discounts resolving coordination of benefits disputes between carriers satisfying plan requests for copies of referrals providing correct member insurance information to providers . 10 complementaty solutions wellness advocate provides employers and other plan sponsors with wellness solutions that help employees lose weight get fit and make other lifestyle changes . the program is designed to reduce risks of diseases prompt employees to take a role in their healthcare and make informed decisions about their healthcare . the program features access to live wellness coaches coupled with health and wellness information . 11 employee assistance program eap worklife provides counseling and work life services referrals to counselors and other appropriate agencies . enrollment advocate answers employees questions about health plan options and features during an organization s annual open enrollment period . 12 medical bill saver helps negotiate discounts on non covered or out of network medical claims . 13 benefits gateway health information dashboards offers a service that gets employees to the right benefit through a single toll free number . the dashboard uses algorithms to interpret data from multiple sources and provide a snapshot of member information about benefits use and health indicators . 14 coverage edit employers generally offer the service to their employees as a benefit and extension to their healthcare insurance plans . the employee s immediate family is also covered . this includes spouses dependent children parents and parents in law . 15 according to one client wawa food market s director of compensation and benefits as an employer there s a limit to what we can do for our employees . for us it made sense to have this service available where our associates can reach out to somebody who knows the ins and outs of the health care business . 16 the company s services are available 24 hours a day 7 days a week . 17 those whose employers do not offer the service can purchase it from health advocate s direct to consumer arm health proponent . awards edit ranked in inc. magazine top 5 000 companies by industry health six years in a row 2006 2012 18 2007 ranked 3 in inc. magazine top 5 000 companies by metro region philadelphia camden wilmington pa nj de 19 2008 inc. magazine 500 america s fastest growing private companies 20 2009 inc. magazine 500 america s fastest growing private companies 21 ranked in the philadelphia 100 fastest growing private companies 6 years in a row 2006 2012 philadelphia business journal wharton small business center 22 2007 top 20 best places to work philadelphia magazine 23 2008 cfo of the year philadelphia business journal finalist 24 2009 cfo of the year philadelphia business journal 25 philadelphia business journal 2009 best places to work 26 2009 eastern technology council life sciences ceo of the year mike cardillo winner 27 2010 ibpa benjamin franklin award bill fisher award for best first book non fiction martin rosen and abbie leibowitz m.d. 28 published works edit rosen martin b. & leibowitz abbie . health advocacy programs help employers and employees navigate health care and insurance systems . employee benefit plan review volume 57 number 4 october 2002 rosen martin b. & leibowitz abbie . health advocacy helps employers and employees cope with health care and insurance systems . hiu health insurance underwriter november 2002 leibowitz m.d. abbie . what do patient advocates do national underwriter vol . 3 no. 2 december 2003 cardillo michael & rosen martin . benefits challenges of consumer driven healthcare . human capital january february 2004 rosen martin b. & leibowitz m.d. abbie . health advocacy helps employers and employees cope with healthcare and insurance systems . philadelphia shrm chapter news february 2004 rosen martin b. & leibowitz m.d. abbie . health advocacy saving time and money for employers and employees . employee benefits august 2004 leibowitz m.d. abbie . health advocacy strategic complement to consumer directed healthcare . inside hr ny september 2004 leibowitz m.d. f.a.a.p. abbie . the role of health advocacy in disease management . disease management volume 8 number 3 2005 rosen martin . health advocacy a new resource for employers . pension & benefits update vol . 16 no. 3 march april 2005 rosen martin b. health advocacy saving time and money for employers and employees . the healthcare savings chronicle volume 3 august 2005 martin b. rosen and arthur abbie leibowitz m.d. coauthored the healthcare survival guide cost saving options for the suddenly unemployed rosen martin b. simple ways to organize your older relatives . buttoned up 6 january 2010 rosen martin b. top 10 ways to manage eldercare . s.i. parent march 2010 chiaro msw lsw michelle . the role of social work in health advocacy . social work today newsletter august 2010 external links edit health advocate references edit dorschner john . healthcare advocacy experts aid workers . miami herald 31 august 2010 young lauren . advocates whohelp you negotiate healthcare . businessweek 22 october 2007 george john 2 8 october 2009 . health advocate has the answers to health questions . philadelphia business journal . retrieved february 15 2010 . heubeck elizabeth 30 november 2007 . personal health care advocates sell benefits expertise to firms . baltimore business journal . retrieved february 15 2010 . wells susan j. 1 august 2006 . independent experts can help employees conquer mountains of medical paperwork freeing hr to focus on other core concerns . shrm hr magazine . retrieved february 15 2010 . guterl gail o. advocating for clients . advance for nurses 9 june 2003 silverman ed . healthy backing human resource executive may 2003 diamond frank . plan lets ombudsman go to bat for members managed care october 2004 former aetna execs see growth in new patient advocacy company . managed care week 29 july 2002 diamond frank . plan lets ombudsman go to bat for members managed care october 2004 cranshaw dave . gen plumbing institutes long term wellness plan . providence business news 2 8 january 2006 george john . health advocate has the answers to health questions . the philadelphia business journal 2 8 october 2009 . george john . health advocate has the answers to health questions . the philadelphia business journal 2 8 october 2009 . george john 2 8 october 2009 . health advocate has the answers to health questions . philadelphia business journal . http philadelphia.bizjournals.com philadelphia stories 2009 10 05 focus2.html . retrieved february 15 2010 . rotenberg carl . health move the times herald 14 may 2003 george john 2 8 october 2009 . health advocate has the answers to health questions . philadelphia business journal . http philadelphia.bizjournals.com philadelphia stories 2009 10 05 focus2.html . retrieved february 15 2010 . burgess dave dealers sign with health advocacy service western business news november 2003 http www.inc.com inc5000 2007 lists top100 industry health.html o 0 & c 200701140 http www.inc.com inc5000 2007 lists top100 metro regions philadelphia camden wilmington pa nj de.html o 0 & c 200701140 http www.inc.com inc5000 2008 company profile.html id 200809840 http www.inc.com inc5000 2009 company profile.html id 200912210 http whartonsbdc.wharton.upenn.edu philadelphia100 philadelphia100 2006.pdf http www.phillymag.com articles features the 20 best companies page2 cfo of the year awards . medium company . 13 july 2009 . philadelphia business journal names 2009 best places to work winners . 16 october 2009 . http www.easterntechnologycouncil.org ea winners.aspx http ibpabenjaminfranklinawards.com archives retrieved from https en.wikipedia.org w index.php title health advocate & oldid 743429087 categories companies based in montgomery county pennsylvaniaamerican companies established in 20012001 establishments in pennsylvaniahealth care companies established in 2001health care companies of the united statesprivately held companies based in pennsylvaniahidden categories articles with a promotional tone from august 2013all articles with a promotional tonewikipedia articles with possible conflicts of interest from february 2014 navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 9 october 2016 at 16 29 . text is available under the creative commons attribution sharealike license ; additional terms may apply . by using this site you agree to the terms of use and privacy policy . wikipedia is a registered trademark of the wikimedia foundation inc. a non profit organization . privacy policy about wikipedia disclaimers contact wikipedia developers cookie statement mobile view