founded 1997 2014 headquarters santa barbara california products thin client software remote access online collaboration and web conferencing remote support website http www.citrixonline.com citrix online was the name of the online services division of citrix systems inc. citrix online sold web based remote access support and collaboration software and services . its products are gotoassist gotomeeting gotomypc gototraining gotowebinar podio and openvoice . citrix online was considered a key example of the software as a service saas application service provider asp software business model . 1 2 citrix online was renamed to citrix s saas division in 2014 and citrix mobility apps business unit in 2015 . in november 2015 citrix announced that the business unit would be spun off into a new standalone company . on july 26 2016 a press release announced that the new company consisting of the citrix online collaboration products will be merged with the entire business operations of logmein inc. the combined company will be headquartered in boston massachusetts and will be led by the current ceo and cfo of logmein . 3 contents 1 history 2 acquisitions 3 products 3.1 current 3.2 discontinued 4 references 5 external links history edit the core technologies that would become citrix online were originally built by the company expertcity . expertcity inc. was founded in 1997 by ucsb professor klaus schauser and graduate students bernd oliver christiansen and malte muenke . 4 investors included sun microsystems zdnet bertelsmann ventures and wit capital . 5 the company went live with a web based marketplace for technical support services called expertcity in december 1999 . 6 a user of the service would submit a technical support question through a simple webform and receive dutch auction bids from online experts to resolve the problem . 7 upon selecting one of the experts the user would be connected to him via a chat interface and optionally via desktop sharing whereby the expert could see the user s screen and remotely control the user s mouse and keyboard . this remote desktop technology formed the kernel of later products for citrix online . expertcity discontinued their support marketplace service on january 1 2002 by transferring it to tech24 inc. 8 tech24 subsequently phased out the service and transitioned to phone based support . the remote desktop technology behind the support marketplace enabled additional products . june 2000 saw the debut of desktopstreaming now gotoassist a corporate product that lets companies use desktop sharing for technical support between their own customers and support representatives . 9 gotomypc which allows a user to remotely access his or her own desktop followed in early 2001 . since 2009 citrix online has had several layoffs . that year following the lead of citrix systems citrix online laid off 10 % of its employees . 10 in 2014 citrix online cut 65 workers largely concentrated in marketing . 11 in november 2015 citrix announced plans to spin off its saas division citrix online and cut an unspecified number of employees . chris hylen was announced as the new ceo of the spinoff . 12 acquisitions edit in 2003 citrix systems acquired expertcity 13 then a major player in web based desktop access in a transaction valued at approximately 225 million in cash and stock . expertcity became the citrix online division of citrix and retained many of the key developers of the original company . at the time of the acquisition expertcity was developing gotomeeting a product that uses the remote desktop engine to allow multiple users to view and control a single desktop enabling both collaborative support and collaborative presentations . in 2006 citrix online adapted gotomeeting to support the growing market for web based training and web based seminars . the resulting gotowebinar product and the gototraining product that launched in 2010 14 allow hundreds of attendees to view a single screen and join in a phone conference . in 2008 citrix acquired vapps inc. an audio conferencing provider 15 and created citrix online audio llc . shortly after they released hidef corporate a flat rate hosted audio conferencing service . in 2010 citrix acquired paglo labs and released gotomanage an it management and support tool . 16 gotomanage became part of gotoassist in 2012 . in 2012 citrix acquired podio a collaborative work platform for cloud collaboration . 17 in 2015 citrix acquired grasshopper a virtual phone system provider . 18 products edit current edit gotoassist formerly desktopstreaming services for businesses to facilitate remote technical support and monitoring for it environments gotomeeting collaboration and meetings with up to 25 attendees gotomypc remote desktop access for individuals and medium & large enterprises gototraining training and development with up to 200 attendees gotowebinar seminars and presentations with up to 1000 attendees podio collaborative work platform to manage and collaborate on any project or business process openvoice formerly hidef corporate audio conferencing with web and mobile based administration and control sharefile cloud based file sharing and storage service built for business . rightsignature digital signatures straight through email . discontinued edit buddyhelp desktop sharing for individuals to facilitate remote technical support expertlive formerly expertcity technical support marketplace goview screen recording solution references edit vizard michael . citrix commissions partners for software as a service crn august 05 2005 software as a service hypergrowth model or hype information management april 23 2007 logmein announces merger with citrix s goto family of products to create billion dollar industry leader . globenewswire . july 26 2016 citrix online management team expertcity.com secures 30 million in latest round of funding from sun microsystems zdnet bertelsmann ventures and wit capital s arista capital partners lp expertcity press release december 2 1999 schwartz ephraim . start ups to put tech support services up for bid computerworld may 1 2000 expertcity.com and excite home deliver live expert help expertycity press release january 20 2000 expertcity transfers its award winning expertlive marketplace for services to tech24 inc. expertcity press release december 17 2001 expertcity.com s desktopstreaming success leads to launch of new asp division expertcity press release june 28 2000 whiting rick . citrix to cut 10 percent of workforce . crn . jan 28 2009 hoffrman lyz . citrix laying off 65 employees . sb independent . march 12 2014 citrix to lay off 1000 employees create goto business spinoff news article noozhawk nov. 18 2015 citrix to acquire expertcity leader in web based desktop access with gotomypc and gotoassist citrix press release december 18 2003 citrix online expands into online training market . scoop . february 17 2010 takahashi dean . citrix buys venture backed vapps for 26.6 million . venturebeat . november 14 2008 levine daniel . citrix online acquires paglo enters it management with launch of gotomanage . techcrunch . february 23 2010 leske nicola april 11 2012 . citrix systems buys online work platform podio . reuters . retrieved 24 july 2012 . citrix buys grasshopper to strengthen cloud based comms . business cloud news . retrieved 26 january 2016 . external links edit official website v t e citrix systems subsidiaries ardence citrix online net6 rightsignature sharefile zenprise products apache cloudstack citrix winframe cloud.com gotomeeting gotoassist gotomypc podio xen xenclient people ed iacobucci mark b. templeton retrieved from https en.wikipedia.org w index.php title citrix online & oldid 731972025 categories computer companies of the united statessoftware companies based in californiaremote desktopcompanies based in santa barbara californiaweb conferencing navigation menu personal tools not logged intalkcontributionscreate accountlog in 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