east lansing michigan headquarters lansing michigan number of locations 140 april 2013 1 key people robert fish ceo michael mcfall president and mary roszel co founder products coffee tea and herbal teas made to order beverages assorted food bottled beverages smoothies merchandise website biggby.com biggby coffee pronounced big bee is a privately owned coffee franchise business based in east lansing michigan . founded march 1995 as beaner s by bob fish and mary roszel the company changed its name to biggby coffee in late 2007 . biggby began franchising in 1999 . the company headquarters is located at 2501 coolidge road east lansing michigan . contents 1 history 1.1 beaner s 1.2 biggby 1.3 awards and recognition 1.4 expansion 1.5 advertising 2 references 3 external links history edit beaner s edit fish roszel and michael mcfall who was originally hired by roszel as a barista in the first store decided to franchise the company and founded global orange development llc in june 1998 . 2 in august 1999 the first franchise location was opened in okemos michigan 2 and in october of the same year another location was opened in east lansing . in the following four years nine more locations were opened throughout michigan and ohio . 2 biggby edit originally unaware that beaner is an ethnic slur for mexicans in late 2007 the chain decided to change its name from beaner s to biggby coffee to end the controversy . biggby was chosen as it was a vocalization of the logo a big b which was a fun name . 1 the first store opened under the name biggby coffee on october 29 2007 in westland michigan . 3 the change in name was completed in all stores by january 31 2008 . 4 in december 2007 biggby was awarded mbc global s 3rd quarter multicultural achievement award for completing the name change on a completely voluntary basis . 5 in that same year the company was named to entrepreneur magazine s annual franchise 500 r list ranked 289 out of the 500 companies profiled . in 2008 biggby moved up 34 spots to number 255 the second among coffee retailers on the list . 6 awards and recognition edit in september 2011 the company was named the fastest growing coffee chain in america by cnbc which ranked the chain number one based on their growth percentage from the previous year . biggby was ranked above other popular brands such as starbucks dunkin donuts and caribou coffee . 7 biggby was also named a top 30 food franchise in the united states by franchise business review in both 2011 and 2012 . the report compiled results based on surveys from franchisees in the food sector representing more than 75 brands and 20 500 franchised businesses . 8 for the year of 2012 biggby was ranked as number 268 on entrepreneur magazine s annual franchise 500 r list 9 and as a top 500 franchise by franchise times magazine . 8 in 2013 biggby moved up 67 spots on entrepreneur magazine s annual franchise list to number 201 . 10 in august 2012 mary roszel announced her retirement from the company after 17 years . words can not express the gratitude that i along with the rest of the company hold for mary bob fish said . she has spent countless hours getting us where we are today and is one of the most driven and talented people i have ever had the pleasure to work with . 11 in november 2012 mary was inducted by her alma mater into michigan state university s school of hospitality business hall of fame for her success with biggby and the inspiration she brings to students at the university today . 12 expansion edit biggby coffee shop downtown ann arbor mi biggby coffee had planned to have more than 250 stores by 2010 . 13 we re aggressively expanding in the midwest and the southeast and we do have a growth plan to continue to double our units every two years biggby president michael mcfall said in july 2008 . 14 in march 2011 biggby listed 122 franchise locations on its website 15 which had grown to 172 by november 2013 . 16 it had stores in at least 8 states michigan florida illinois kentucky ohio south carolina texas and wisconsin . in july 2011 the company officially released a new store footprint that reduced the cost of opening a franchise location by approximately 40 percent . 17 mcfall said that despite the economic slow down that limited growth in michigan and beyond the new store footprint allows potential franchisees the opportunity to experience both a faster and higher return on capital and can expand current franchisees ability to open additional stores . 18 by streamlining our utilization of resources including simplifying the contractor process material sourcing and delivery we were able to reduce overall costs by 70 000 80 000 per location . the overall look and feel of the new stores remains the same as stores open prior to the redesign mcfall said in july 2011 . 18 advertising edit biggby coffee uses the statement b happy have fun make friends love people and drink great coffee and the slogan biggby coffee is my happy place in their advertising . michigan artist wally pleasant is the voice behind the jingle in the company s radio and television commercials which he won an emmy for in 2011 . 19 references edit a b anders melissa april 28 2013 . what s in a name here are the stories behind biggby zingerman s founders faygo domino s . the flint journal . retrieved 28 april 2013 . a b c biggby coffee franchise history and growth . retrieved august 24 2011 . beaner s coffee to open its first biggby location . october 25 2007 . retrieved september 1 2011 . beaner s to drop name some see as derogatory . franchise business opportunities . september 17 2007 . retrieved july 15 2010 . biggby coffee wins mbc global s 3rd quarter multicultural achievement award . december 6 2007 . retrieved september 1 2011 . biggby coffee named a top u.s. franchise opportunity . january 21 2008 . retrieved september 7 2011 . america s fastest growing coffee chains . september 22 2011 . retrieved september 22 2011 . a b biggby coffee earns spot on top franchise lists . november 2012 . retrieved november 2012 . check date values in access date help entrepreneur 2012 franchise 500 . december 30 2011 . retrieved february 22 2012 . http www.entrepreneur.com franchises rankings franchise500 115608 2013 5.html mary roszel biggby coffee co founder to retire . retrieved jan 3 2013 . the school of hospitality business alumni association at michigan state university inducts members in hall of fame . retrieved jan 3 2013 . prater kathryn july 16 2008 . biggby launches its 100th outlet . lansing state journal . bush allison july 9 2008 . the state news e.l. grown coffee shop opens 100th location . statenews.com . retrieved july 15 2010 . biggby coffee locations . retrieved march 12 2011 . biggby coffee locations . retrieved november 7 2013 . biggby coffee cuts franchise start up costs 40 percent . retrieved august 24 2011 . a b biggby coffee cuts franchise start up costs 40 percent . retrieved august 24 2011 . emmy xxxiii winners pdf . natas michigan . archived from the original pdf on march 23 2012 . external links edit official website v t e fast food and fast casual restaurant chains in the united states chicken chains coffeehouse chains pizza chains hamburgers a & w back yard big boy burger king carl s jr. checkers rally s cook out fatburger five guys freddy s fuddruckers the habit hardee s in n out jack in the box johnny rockets krystal mcdonald s roy rogers shake shack smashburger sonic steak n shake wayback wendy s whataburger white castle asian l & l hawaiian barbecue manchu wok panda express pei wei asian diner pick up stix sarku baked goods au bon pain auntie anne s bruegger s cinnabon corner bakery cafe dunkin donuts einstein bros. great american cookies honey dew donuts krispy kreme mrs. fields nestl toll house panera bread pretzelmaker pretzel time shipley do nuts tim hortons t.j. cinnamons wetzel s winchell s beverages argo tea biggby coffee caribou coffee bean & tea leaf coffee beanery dunn bros gloria jean s jamba juice juice it up orange julius peet s planet smoothie robeks seattle s best coffee smoothie king starbucks teavana tropical smoothie cafe tully s frozen desserts baskin robbins ben & jerry s braum s bruster s carvel cold stone culver s dairy queen dippin dots fosters freeze friendly s golden spoon graeter s h agen dazs handel s kiwi yogurt maggiemoo s marble slab menchie s pinkberry red mango rita s sweet frog tastee freez tcby tropical sno tutti frutti yogen fr z yogurtland hot dogs hot dog on a stick nathan s famous portillo s wienerschnitzel mexican style tex mex baja fresh cafe rio chipotle del taco el pollo loco freebirds green red burrito moe s pancheros qdoba rubio s taco bell taco bueno taco cabana taco del mar taco john s taco mayo taco time wahoo s fish taco noodles fazoli s noodles & company sandwiches arby s atlanta bread blimpie capriotti s charley s cos cousins d angelo daphne s erbert & gerbert s firehouse subs great wraps jason s jerry s subs jersey mike s jimmy john s lenny s sub mcalister s deli miami subs mr. hero newk s eatery penn station port of subs pdq potbelly quiznos rax runza sandella s schlotzsky s steak escape subway togo s tubby s tudor s biscuit world which wich seafood arthur treacher s captain d s h. salt esquire ivar s long john silver s skippers seafood & chowder house defunct bresler s ice cream brigham s burger chef carrols d lites druther s henry s hamburgers hot n now hot sam pretzels naugles red barn sandy s zantigo v t e central mid michigan including the tri cities and the thumb central cities lansing flint saginaw bay city midland counties greater lansing area clinton eaton ingham flint and tri cities area arenac bay clare genesee gladwin gratiot isabella midland saginaw shiawassee the thumb area huron lapeer tuscola sanilac st. clair geography black river cass river chippewa river flint river grand river lake huron michigan basin red cedar saginaw bay saginaw river st. clair river tittabawassee river transportation amtrak blue water bishop international airport blue water bridge capital region international airport grand trunk western railroad mbs international airport zilwaukee bridge economy auto owners insurance biggby coffee chemical financial corporation cms energy dow chemical dte energy general motors koegel meat company michigan sugar midmichigan health mclaren health care corporation nexteer automotive quality dairy company spartan motors michigan northern michigan southeast michigan upper peninsula west michigan retrieved from https en.wikipedia.org w index.php title biggby coffee & oldid 741662018 categories companies based in lansing michiganprivately held companies based in michiganeconomy of the midwestern united stateseconomy of the southeastern united statesregional restaurant chains in the united statescoffee houses of the united statesfast food chains of the united statesretail companies established in 1995hidden categories cs1 errors dates navigation menu 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