improve it or discuss these issues on the talk page . learn how and when to remove these template messages this article s tone or style may not reflect the encyclopedic tone used on wikipedia . see wikipedia s guide to writing better articles for suggestions . february 2008 learn how and when to remove this template message this article needs additional citations for verification . please help improve this article by adding citations to reliable sources . unsourced material may be challenged and removed . july 2011 learn how and when to remove this template message this article contains content that is written like an advertisement . please help improve it by removing promotional content and inappropriate external links and by adding encyclopedic content written from a neutral point of view . july 2011 learn how and when to remove this template message learn how and when to remove this template message pccw ltd. type public traded as sehk 0008 otc pink pccwy industry telecommunications founded in august 2000 pccw acquired cable & wireless hkt originally the hong kong telephone company ltd. formed in 1925 headquarters hong kong key people richard li chairman b.g. srinivas group managing director 1 products fixed line broadband internet access iptv mobile it solutions data centers contact centers integrated global communications infrastructure advertising and interactive services number of employees 19 300 2010 website http www.pccw.com pccw limited pacific century cyberworks chinese is the holding company of hkt group holdings limited a hong kong based information and communications technology ict company . pccw also holds a majority interest in pacific century premium developments limited . pccw is headquartered in hong kong and operates in europe the middle east africa the americas mainland china and other parts of asia . citation needed pccw shares are listed on hong kong stock exchange sehk 0008 and traded in the form of american depositary receipts on the otc pink market in the united states ticker pccwy . contents 1 main business 1.1 commercial and international business 1.2 geographical operations 2 fixed line 3 broadband internet 4 mobile 5 iptv 6 pccw engineering 7 pccw global 7.1 incident with youtube 8 pccw solutions unihub business esolutions 9 pcpd 10 uk broadband 11 corporate social responsibility 11.1 education 12 corporate history 12.1 attempted exit 12.2 purported cable & wireless takeover bid 12.3 privatization plan 13 see also 14 references 15 external links main business edit pccw shop in sha tin hong kong pccw telephone booth hkt group holdings limited hkt was formed in 2008 to hold the telecommunications services media and it businesses of the pccw group in a reorganization designed to improve the group s operational efficiencies . pccw hkt was the first quadruple play provider in hong kong and offers media content and services for fixed line broadband internet tv and mobile . the group sells to local and international business customers as technical services and project outsourcing to network operators and public and private sector organization . citation needed pccw hkt has more than 8 000 pccw wi fi hotspots in food outlets shopping malls universities and public transport . citation needed commercial and international business edit this section does not cite any sources . please help improve this section by adding citations to reliable sources . unsourced material may be challenged and removed . july 2011 learn how and when to remove this template message the pccw commercial group provides ict services to small medium and large enterprises . the group managed the installation of asia s largest ip enabled network for securities and derivatives markets built for hong kong exchanges and clearing limited and known as sdnet . it includes an electronic passport system known as e pass and the smart identity card system for the hong kong sar government . citation needed pccw teleservices operates a contact centre outsourcing business along with an operation in the u.s. it handles inbound and outbound calls emails and other transactions for customers . citation needed pccw global runs a fully meshed ip fiber and satellite network providing voice data and multimedia for multinational enterprises as well as service providers . citation needed geographical operations edit pccw s businesses have a presence in the following regions citation needed people s republic of china hong kong macau japan korea malaysia united arab emirates saudi arabia singapore taiwan united states canada united kingdom france south africa belgium switzerland sweden mozambique philippines tanzania fixed line edit emergency telephone along a mountain trail this section does not cite any sources . please help improve this section by adding citations to reliable sources . unsourced material may be challenged and removed . may 2013 learn how and when to remove this template message pccw s fixed line service eye multimedia service and pccw eye2 are delivered by hong kong telecommunications hkt limited an operating division of hkt group holdings limited . the group s fixed line network enables users to make local and international phone calls with voice availability of 99.99 % . citation needed the eye multimedia service allows users to make voice or video calls watch tv access a digital music service and run consumer entertainment and finance applications . pccw eye2 is a portable media center with an 8 inch 200 mm touchscreen led monitor through which customers can access more than 100 types of content and interactive applications . citation needed broadband internet edit this section does not cite any sources . please help improve this section by adding citations to reliable sources . unsourced material may be challenged and removed . may 2013 learn how and when to remove this template message as one of the group s four quadruple play platforms netvigator a broadband provider . it reaches 97 % of all households in hong kong citation needed with a choice of internet access speed and services . the capabilities of optical fiber are available to 67 % of hong kong s households via a variety of netvigator fiber direct service packages . citation needed netvigator broadband users can use netvigator home wireless as well as pccw wi fi hotspots and netvigator everywhere a wireless service interconnecting wi fi hspa networks . citation needed mobile edit this section does not cite any sources . please help improve this section by adding citations to reliable sources . unsourced material may be challenged and removed . may 2013 learn how and when to remove this template message pccw mobile is an operating division of hkt group holdings limited hkt . as well as providing voice and data communications pccw mobile offers media content and interactive services as one of the group s four quadruple play platforms . this enables subscribers to choose mobile services such as real time tv streamed digital music shared viewing of photos and video clips remote monitoring ticketing instant messaging email solutions and an integrated fixed mobile office communications . iptv edit this section does not cite any sources . please help improve this section by adding citations to reliable sources . unsourced material may be challenged and removed . may 2013 learn how and when to remove this template message now tv is an iptv and pay tv provider in hong kong . it is delivered by pccw media an operating division of hkt group holdings limited hkt . now tv serves hong kong with more than 190 channels of local asian and international programming including premium content such as the english premier league spanish la liga italian serie a french ligue 1 j league french open atp world tour and world snooker tour . in addition now tv is a producer of news sports and infotainment programming and a provider of interactive services . nowtv can be viewed on its nowtv app and select now tv content and interactive applications can also be accessed via the group s 4g mobile network and broadband service . 2 pccw engineering edit pccw announced the formation of wholly owned subsidiary cascade limited in january 2003 and transferred almost a quarter of its workforce to cascade . cascade employed more than 3 000 staff as of june 2003 . cascade provides pccw s telecommunications network operations with support and maintenance services . it provides also network infrastructure design build out and maintenance services consulting solutions customer installation and maintenance services project management operating systems development and maintenance and technical support to clients other than pccw . started from december 2008 cascade became a subsidiary of pccw hkt limited which pccw hkt is still 100 % owned by pccw . the name of cascade is removed from now on become a part of hkt and named as engineering a business unit of pccw hkt simply like commercial group of pccw . all staff in cascade had transferred to pccw hkt without changing . 3 pccw global edit this section does not cite any sources . please help improve this section by adding citations to reliable sources . unsourced material may be challenged and removed . may 2013 learn how and when to remove this template message pccw global formerly beyond the network america 4 is the international operating division of hkt hong kong s premier telecommunications service provider which is majority owned by pccw limited . ceo marc halbfinger pccw global maintains regional centers in hong kong herndon virginia in the us paris in france london in the united kingdom gosselies in belgium johannesburg in south africa dubai in the united arab emirates beijing in china tokyo in japan seoul in korea singapore while our team maintains presence in the middle east africa europe asia and the americas . covering more than 3 000 cities and 150 countries the pccw global network supports a portfolio of integrated global communications solutions which include network voice security cloud computing media unified communications incident with youtube edit on 24 february 2008 pakistan telecom caused a major interruption of access to the video sharing website youtube . 5 6 7 8 pakistani government authorities directed pakistan telecom ptcl to block the youtube site to prevent access within pakistan . ptcl engineers accidentally leaked a black hole announcement to pccw . pccw had recently provided temporary access to ptcl in order to restore the nation s loss of internet access due to a previous major submarine cable break event . ptcl began leaking the black hole bgp announcement to pccw prior to pccw s completion of the bgp validation and filtering policies process on the newly activated link . this allowed the announcement to propagate to other networks . once detected pccw immediately blocked the leaked announcement from ptcl and access was restored to youtube within 2 hours . 9 10 pccw solutions unihub business esolutions edit pccw solutions is the information technology services and business process outsourcing bpo division of pccw . press releases prior to february 2006 refer to it by the name unihub . it is owned by wen yunsong son of china s former prime minister wen jiabao . 11 unihub was a re branding of pccw s business esolutions division from 1 september 2003 . 12 business esolutions division formed a venture with china telecom to provide it solutions to major business organizations in 2002 . this was in addition to pccw s pcitc alliance with sinopec formed to serve sinopec plus other players in china s petrochemical sector . the division also contributed to the new hong kong identity card system in 2003 . 11 in early 2003 business esolutions entered a contract to provide services for bank of china s credit card back office processing system in china . citation needed it also extended a 2002 enterprise resource planning erp project into more provinces for china mobile and completed the flight information display system fids for xiamen airport and a human resource management and financial management system for the hong kong council of social service . citation needed pcpd edit majority owned by pccw pacific century premium