adjudication service ibas type adjudicator industry gambling dispute resolution founded 1998 headquarters united kingdom key people michael messent chairman ; richard hayler managing director website ibas uk.com the independent betting adjudication service ibas founded in 1998 is a third party organisation that settles disputes between gambling establishments registered with ibas and their customers in the united kingdom . 1 the organisation which was originally part of the sporting life s green seal service was formerly known as the independent betting arbitration service . 2 the service dropped arbitration from its name in 2007 opting instead to use adjudication to better reflect its role after the enactment of the 2005 gambling act . 3 ibas deals with several sectors in the realm of gambling . the sectors include betting exchanges betting intermediaries betting shops greyhounds greyhound stadia pool betting lotteries online gambling uk and offshore gaming machines mobile gambling totalisator betting contents 1 dispute involvement 2 gambling commission 3 case studies 4 see also 5 notes 6 external links dispute involvement edit since its inception ibas has been handling the majority of gambling disputes in the uk . 4 in 2000 the first year that ibas was fully operational approximately 800 disputes went to panel a number which remained relatively constant the following year in 2001 . in 2002 the number of cases to panel rose to 1126 due to the abolishment of the uk s gambling tax . 5 again ibas saw another increase in cases to panel this time as a result of the 2005 gambling act . in 2007 nearly 1700 disputes were handled by the ibas panel 372 of which were of the internet variety . ibas claims to have awarded customers over 365 000 from dispute resolutions in 2007 . 6 there are also instances when ibas rules in favour of the establishment rather than the customer . 7 8 ibas will become involved in a dispute only after the gambling establishment and the customer s have made attempts to resolve the issue amongst themselves . if a deadlock remains the dispute will be reviewed by ibas if the following conditions are met a resolution has not been reached to satisfaction of either party involved both parties agree to the terms and conditions of involving ibas as a third party adjudicator if the dispute merits involvement ibas will accept written statements describing the conflict from both parties involved . ibas verifies the establishment has upheld their own rules and regulations for gambling . if no rule that covers the dispute exists ibas will set forth its own rule based on what would be acceptable by industry standards . both parties are bound by ibas s ruling not true . gambling commission edit one objective of the uk gambling commission is to ensure that all gamblers are treated fairly in accordance with the rules and regulations established for gambling industry . this includes disputes between customers and gambling operators . by law any sector in the realm of gambling under the jurisdiction of the gambling commission must use an independent third party to resolve disputes . 9 because ibas is recognised as the third party adjudicator for nearly all bookmakers in the uk the gambling commission works closely with ibas to reduce the number of disputes between customers and gambling operators . 10 case studies edit from time to time ibas publishes a case study on one of their past rulings . these case studies provide gamblers with examples of previous disputes to help prevent future problems between gamblers and operators . the studies focus on aspects of gambling that are often confusing or misinterpreted . case studies are available for several betting options offered to uk gamblers . one football study published stated that all football bets are based on 90 minutes unless otherwise specified by the use of the words outright win trophy or another suitable phrase that leaves no doubt as to the preferred settlement criteria . bettors need to specify which option they desire prior to placing the intended wager otherwise the bet is assumed to be based on 90 minutes of play . 11 see also edit 2005 gambling act uk gambling commission notes edit explain disputed goals guardian.co.uk 23 january 2000 accessed 1 may 2009 . ibas marks 10 years as it looks for future funding betting business.com 1 november 2008 accessed 1 may 2009 . ibas adjusts to changes in the betting industry racingpost.com 9 june 2007 accessed 1 may 2009 . big shape up in betting laws guardian.co.uk 27 march 2002 accessed 1 may 2009 . concerns at huge rise in bet disputes guardian.co.uk 6 august 2002 accessed 1 may 2009 . ibas 2007 annual report england fan bookie won t pay me 9000 dailyrecord.co.uk 12 january 2008 accessed 1 may 2009 . saints fan loses out on 700 bet after backing cobblers northamptonchron.co.uk 30 may 2008 accessed 1 may 2009 . ibas aims to branch out racingpost.com 7 june 2007 accessed 1 may 2009 . ibas still the only game in town now with added adjudication racingpost.com 31 august 2007 accessed 1 may 2009 . adjudication case studies football external links edit official site retrieved from https en.wikipedia.org w index.php title independent betting adjudication service & oldid 729250871 categories gambling and societyhidden categories engvarb from april 2013use dmy dates from april 2013 navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 10 july 2016 at 23 25 . text is available under the 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