& p 500 component industry managed health care founded cg and ina merger in 1982 headquarters 900 cottage grove road bloomfield connecticut u.s. key people david cordani chairman and ceo products health plans group disability life and accident insurance and disability and workers compensation case management revenue 29.119 billion 2012 1 operating income 1.624 billion 2012 1 net income 1.624 billion 2012 1 total assets 53.734 billion 2012 1 total equity 9.769 billion 2012 1 number of employees 35 800 dec 2012 1 website www.cigna.com cigna is an american worldwide health services organization . its insurance subsidiaries are major providers of medical dental disability life and accident insurance and related products and services the majority of which are offered through employers and other groups e.g. governmental and non governmental organizations unions and associations . cigna also offers medicare and medicaid products and health life and accident insurance coverages primarily to individuals in the u.s. and selected international markets . in addition to its ongoing operations described above cigna also has certain run off operations including a run off reinsurance segment . 1 in the phoenix arizona metropolitan area cigna runs a full service staff model hmo health maintenance organization with satellite clinics throughout the region known as the cigna medical group 2 their tag line is we can help you be at your best 3 cigna global health benefits also operates under the cigna corporation . contents 1 history 2 cigna global health benefits 2.1 products and services 3 controversies 4 accounting and investor relations 5 public relations and lobbying 6 awards 7 community and civic affairs and charitable giving 8 strategic alliances 9 see also 10 references 11 external links history edit cigna was formed by the 1982 merger of the connecticut general life insurance company cg and ina corporation the parent corporation of insurance company of north america the first stock insurance company in america . 4 insurance company of north america was formed in 1792 and is therefore a corporate ancestor of cigna . the cg was created in 1865 by a special act of the governor of connecticut . in october 1871 the great chicago fire burned for two days destroyed 2 000 acres and left 100 000 people in illinois homeless . ina paid 650 000 one of only 51 insurance companies out of a total of 202 to pay claims in full . 5 before selling its domestic and international property and casualty business to the bermuda based ace insurance company in the late 1990s cigna was among the companies with a large international network comparable to those of aig allianz and zurich . the strategy behind the sale was to concentrate on core business . ace at that time a key player at the bermuda and lloyds insurance market on the other hand was interested on expanding the international network in the traditional insurance market . 6 cigna sold the majority of its life insurance operations to lincoln national corporation in 1997 . 7 8 cigna now operates in 30 countries has approximately 35 800 employees and manages around us 53.734 billion in assets . 1 in october 2011 cigna agreed to buy healthspring inc. for 3.8 billion to jump start its business selling medicare plans from 46 000 medicare advantage members to almost 400 000 medicare advantage members . 9 the payment would come from an issue of new equity to cover about 20 percent of the value with the rest funded by additional cash and debt . 10 11 in 2002 it was alleged in violation of the securities exchange act for earnings manipulation . its common stock price plummeted significantly as a result . 12 in june 2015 u.s. health insurer anthem inc. announced an offer to acquire cigna for more than 47 billion in cash and stock . 13 anthem confirmed it had reached a deal to buy cigna on july 24 2015 . 14 on 21 july 2016 the us justice department filed an antitrust suit to block the proposed merger . 15 cigna global health benefits edit cigna global health benefits type subsidiary industry employee benefits founded 1977 headquarters wilmington delaware us key people jason sadler president cigna global health benefits products medical dental disibility life insurance parent cigna corporation website www.cignaglobalhealth.com cigna global health benefits is a business unit within cigna . the company is headquartered in wilmington delaware close to philadelphia pennsylvania . additional cigna global health benefits operations are located in visalia california and greenock scotland and shanghai china and antwerp belgium . sales offices are located in north america europe asia and the middle east . products and services edit cghb global health plans typically include medical dental behavioral and disability as well as business travel and life components . expatriates are defined as employees of multinational companies working outside their home country on short and long term international assignments . 16 cghb maintains its own in house international claims platform and offers a network of physicians and hospitals for its members including 550 000 in the u.s. and more than 141 000 outside the u.s. . controversies edit see also nataline sarkisyan in december 2007 cigna was criticized after the company refused to pay for a liver transplant of a california teenage girl nataline sarkisyan justifying their refusal to pay by claiming that the procedure was experimental even though there was a liver ready and waiting to be transplanted and doctors estimated she had a 65 % chance of surviving at least six months . 17 in response to much protest and public scrutiny cigna reversed its decision though ms. sarkisyan died awaiting the transplant . 18 cigna notes that it had no financial stake in the decision to authorize the transplant because it merely administers the insurance plan of mr. sarkisyan s employer and would not bear the cost of any operation . however cigna offered to pay for the transplant itself when it made the exception to the policy . 19 even though liver transplants have been performed since 1963 and are a well accepted treatment option for end stage liver disease and acute liver failure cigna defended its actions by claiming that there was insufficient data to show that a transplant for a patient in sarkisyan s condition would be safe and effective . 19 the california court agreed with cigna s position that the sarkisyans claims regarding cigna s decision making were preempted by federal erisa law . on april 16 2009 the united states district court for the central district of california dismissed all of the claims against cigna related to the coverage determination . 20 in august 2012 cigna fought and lost their argument in court that aba therapy for autistic children is experimental . the courts decided the therapy is a known treatment for autistic children and cigna s arguments had no merit . as of 2011 cigna was fighting to have this decision reversed . 21 in 2011 the cna determined that cigna denies roughly 39.6 % of all claims compared to competitors such as aetna who denied about 5.9 % of all claims in the same time frame . 22 accounting and investor relations edit on february 9 2005 cigna elected to adopt in the fourth quarter of 2004 fair value accounting for its stock options in accordance with sfas no. 123 and to restate prior periods . 23 public relations and lobbying edit the uk newspaper guardian in their esc and ctrl videoblog about control of the internet by corporations documented an incident with nataline sarkisyan and the former vice president of cigna talking about astroturfing the practice of creating fake blogs by interested groups e.g. health insurance companies to push claims that are profitable for said company into media e.g. dismissing universal health care . 24 cigna spent more than 4.4 million from 2005 to 2009 on lobbying to attain legislation that the company favors . this includes 720 000 spent in 2009 alone when it had 20 lobbyists at five firms working on their behalf . 25 in 2008 the head of cigna s public relations wendell potter resigned becoming a whistleblower who gave testimony in 2009 to the u.s. senate committee on commerce science and transportation in favor of reform of the health care industry . 26 awards edit cigna received gold in the 2009 gartner & 1to1 customer experience excellence award . the awards are given to the companies that most clearly demonstrate exemplary customer relationship strategy and an unrivaled level of excellence in delivering the customer experience . 27 cigna also recently when received the jd power award for customer service for all of its call centers for the fourth time in a row . according to the company jd power ensures cigna healthcare s call center operations successfully passed a detailed audit of its recruiting training employee incentives quality assurance capabilities and management roles and responsibilities . 28 the logo of cigna healthcare the health insurance company operating under cigna corporation . community and civic affairs and charitable giving edit in 2008 the cigna foundation contributed 2 533 535 to charitable activities that promote wellness . 29 since 1995 cigna and its employees have contributed 22.3 million to the march of dimes . 29 in july 2010 cigna began giving each company employee eight hours of paid time off annually to volunteer with non profit health and community service organizations . 30 the salvation army of greater philadelphia helped kick off the program in front of cigna s philadelphia headquarters with the christmas in july campaign . 31 strategic alliances edit on april 16 2010 cigna announced an alliance with humana group to offer a streamlined medicare advantage offering through employer clients for retirees . 32 cigna and ttk group an indian business conglomerate focused on healthcare have formed a joint venture called cigna ttk to build out a health insurance business in india . 33 see also edit philadelphia portal companies portal pennsylvania portal list of united states insurance companies references edit a b c d e f g h cigna form 10 k annual report filing date feb 28 2013 pdf . secdatabase.com . retrieved mar 25 2013 . directions to cigna corporate offices . cigna . retrieved on september 19 2011 . http www.cigna.com cigna global health benefits cigna milestones . cigna a global health insurance and health service company . retrieved 24 july 2015 . ace to buy cigna unit for 3.45 billion in cash cigna form 8 k current report filing date jul 31 1997 . secdatabase.com . retrieved mar 25 2013 . lincoln national set to acquire bulk of a cigna business cigna form 8 k current report filing date oct 24 2011 . secdatabase.com . retrieved mar 25 2013 . cigna form 8 k current report filing date oct 27 2011 pdf . secdatabase.com . retrieved mar 25 2013 . cigna to buy medicare co healthspring for 3.8 billion . october 24 2011 . cigna corporation . retrieved jun 26 2013 . anthem makes 47 billion offer for rival cigna . new york times . retrieved 20 june 2015 . bomey nathan 24 july 2015 . anthem to buy cigna for 54b in mega insurance merger . usa today . retrieved 24 july 2015 . anthem aetna sued by u.s. seeking to block insurer mergers . bloomberg . flexible products for a global workforce cigna global health benefits . retrieved 24 july 2015 . los angeles local news us & world business entertainment green news nbc los angeles . knbc.com . retrieved december 20 2011 . health insurer to be charged with teen s murder abc news . abcnews.go.com . december 21 2007 . retrieved december 20 2011 . a b vanessa fuhrmans and laura meckler january 7 2008 . a medical case becomes political . the wall street journal a1 . archived from the original on january 8 2008 . retrieved february 11 2013 . site suspended this