mortgage founded 2000 founder victor ciardelli headquarters chicago illinois united states number of locations 175 products mortgage number of employees 2 650 website www.guaranteedrate.com guaranteed rate inc. is a u.s. residential mortgage company headquartered in chicago illinois . founded in 2000 by victor ciardelli the company employs approximately 2 650 and was ranked as the 10th largest lender in 2014 . 1 the company has approximately 175 offices nationwide and has licenses in 50 states . 2 contents 1 history 2 acquisitions 3 awards and accolades 4 references 5 external links history edit in 2013 guaranteed rate funded more than 15.9 billion in residential home loans an increase of 1.2 billion over 2012 . 1 customer surveys have consistently shown a 97 percent satisfaction score for the company . 3 the company has an employee turnover rate of approximately 50 % per year and is rated 3.4 out of 5 on glassdoor.com . guaranteed rate was the 10th largest retail mortgage lender in the country in the first nine months of 2013 while in 2012 it was 12th . 4 in 2014 guaranteed rate launched its first national ad campaign featuring personality ty pennington . 4 the company budgeted up to 10 million for the campaign growing to as much as 15 million in 2015 . 4 in march 2016 guaranteed rate was found guilty in california of defrauding mount olympus mortgage and ordered to pay 25 million in damages to the irvine california based company . 5 acquisitions edit in 2012 guaranteed rate acquired manhattan mortgage a residential mortgage brokerage in the new york metropolitan area . 6 founded in 1985 by melissa l. cohn the company employed more than 100 home loan professionals and originated loans in new york vermont massachusetts connecticut florida and new jersey . 2 in 2014 guaranteed rate acquired sun state home loans nationwide direct and arbor mortgage in one deal . 7 in also acquired lender firstrust mortgage in overland park kansas . 8 awards and accolades edit guaranteed rate recognized as one of the most successful private companies in the u.s. for a fifth consecutive year by inc. magazine 9 guaranteed rate named a top private u.s. job creator by inc. magazine 9 guaranteed rate ranked as a top workplace by the chicago tribune 5 guaranteed rate was named the lender of the year by chicago agent magazine 10 founder and ceo victor ciardelli iii was named an ernst & young entrepreneur of the year award winner in 2012 11 better business bureau a rating 12 guaranteed rate wins moxie award for best corporate digital innovation 2013 for guaranteed rate s online mortgage app 13 references edit a b guaranteed rate launches tv ads with ty pennington . crain s chicago business . 2014 01 13 . retrieved 2014 01 13 . cite error invalid ref tag ; name crain .27 s chicago business defined multiple times with different content see the help page . a b find an office near you . guaranteed rate . 2014 01 13 . retrieved 2014 01 13 . cite error invalid ref tag ; name guaranteed rate defined multiple times with different content see the help page . victor ciardelli president and ceo guaranteed rate inc. . smart business . 2012 07 01 . retrieved 2013 02 14 . a b c yes that s ty pennington in those guaranteed rate ads . crain s chicago business . 2014 01 14 . retrieved 2014 10 10 . a b guaranteed rate ordered to pay 25m in alleged loan diversion scheme . chicago tribune . 2016 03 26 . retrieved 2016 03 26 . cite error invalid ref tag ; name chicago tribune defined multiple times with different content see the help page . guaranteed rate purchases manhattan mortgage . housing wire . 2012 08 30 . retrieved 2013 02 14 . grand rapids mortgage firm acquired by guaranteed rate of chicago . mlive grand rapids press . march 3 2014 . retrieved 2013 10 10 . guaranteed rate to acquire firstrust mortgage in kansas . origination news . jul 8 2014 . retrieved 2014 10 10 . a b guaranteed rate company profile by inc. magazine . inc. magazine . 2013 05 15 . retrieved 2013 05 15 . lender of the year guaranteed rate . chicago agent magazine . 2011 11 07 . retrieved 2013 05 15 . 2012 midwest award winners . ernst & young . 2012 06 21 . retrieved 2013 05 15 . bbb business review of guaranteed rate . better business bureau . 2013 05 15 . retrieved 2013 05 15 . 2013 moxie award winners . built in chicago . 2013 06 05 . retrieved 2013 09 16 . external links edit official website retrieved from https en.wikipedia.org w index.php title guaranteed rate & oldid 743336609 categories companies based in chicagocompanies established in 2000mortgage lenders of the united stateshidden categories pages with reference errorspages with duplicate reference names navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 9 october 2016 at 04 57 . text is available under the creative commons attribution sharealike license ; 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