15 58.50 n 123 05 03.66 w 49.2662500 n 123.0843500 w 49.2662500 ; 123.0843500 1 800 got junk formerly called the rubbish guys disposal service 1989 1998 type private company industry junk removal founded 1989 ; 27 years ago 1989 headquarters vancouver british columbia canada number of locations 159 key people brian scudamore founder and ceo products junk removal services revenue 153.8 million 2014 1 owner o2e brands website www.1800gotjunk.com 1 800 got junk is a franchised residential and commercial junk removal company operating in the united states canada and australia . 2 the company s business model consists of taking an old activity junk or trash haulage and giving it a clean image through branding and marketing . according to founder and ceo brian scudamore it was just a different spin on an industry which was historically a very fragmented dirty industry . 3 contents 1 history 2 operations 3 in the media 4 references 5 external links history edit the company started in vancouver british columbia in 1989 . it was incorporated as the rubbish boys disposal service then in 1998 with its current name . 4 the first permanent franchise opened in 1997 in victoria canada 5 and a second in toronto in 1998 . in 2000 a franchise opened outside canada in portland oregon . 6 by 2007 the company had 270 locations . chief operating officer was cameron herold from 2000 2007 followed by launni skinner and in 2011 erik church . 7 operations edit the company claims to keep 61.3 % of collected items out of the landfill by recycling and donating . 8 9 1 800 got junk performs bi annual audits of their environmental practices . 10 franchisees have access to a report to track their landfill diversion . franchise partners donate goods and services to community and charity organizations . 11 truck in montreal 1 800 got junk evaluates its level of customer service using the net promoter score system . 12 the company claimed a score of 80 in 2012 . 13 customer calls are routed through a central call center based at the company headquarters in vancouver and a second location in toronto . 1 800 got junk released a consumer based mobile booking site in 2012 and a mobile app in 2013 for franchisees and their employees to manage operations . 14 15 in the media edit entrepreneur magazine named the company 425th of 500 franchises in 2013 . 16 achievers a company that offers social recognition and employee engagement solutions to its clients rated the subject of this article canada s most engaged workplace in 2013 and recognised it in 2012 . 17 in 2011 scudamore was featured on undercover boss canada 18 and staff members won money for charity on the first season of global television s canada sings . 19 references edit http www.1800gotjunk.com sites default files prkit 2016 northamerica.pdf blaskovich sarah . success stories brian scudamore . success . retrieved 1 november 2013 . scudamore brian . how i did it brian scudamore . business vancouver . retrieved 7 march 2015 . how i did it brian scudamore . business in vancouver . retrieved 1 november 2013 . 1 800 got junk franchise review 1 800 got junk franchises for sale . businessmart.com . archived from the original on 8 july 2011 . retrieved 2011 06 13 . villano matt may 1 2006 . a cache of cash cleaning up other people s trash . new york times . retrieved 14 january 2015 . the frequent flyer erik church . go far . retrieved 1 november 2013 . 1 800 got junk another year of successful earth day events . 1 800 got junk . retrieved 14 july 2016 . junk salvaging gets environmental audit . greenandsave.com . retrieved 1 november 2013 . our honored small businesses where are they now . winning workplaces . retrieved 1 november 2013 . yard sale for the cure . cp24 . retrieved 1 november 2013 . d antonio mila . 1 800 got junk drives its customer experience forward . 1to1 media . retrieved 1 november 2013 . 1 800 got junk case study . apptivo . retrieved 1 november 2013 . levy sarfin rachel . 1 800 got junk rolls out mobile app for franchise partners . it in canada . retrieved 1 november 2013 . 1 800 got junk now has an app . computer dealer news . retrieved 1 november 2013 . 2013 franchise 500 rankings . entrepreneur magazine . retrieved 1 november 2013 . the 50 most engaged workplaces in canada . the globe and mail . toronto . 28 september 2012 . retrieved 1 november 2013 . undercover analysis episode 4 got junk boss brian scudamore . financial post . retrieved 1 november 2013 . gee dana . notes are junk in name only . canada.com . retrieved 1 november 2013 . v t e biosolids waste and waste management major types agricultural wastewater biodegradable waste brown waste chemical waste construction waste demolition waste electronic waste by country food waste green waste hazardous waste heat waste industrial waste litter marine debris biomedical waste mining waste municipal solid waste open defecation photodegradation post consumer waste radioactive waste sewage toxic waste wastewater 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organizations v t e companies based in the metro vancouver area 604 records a & w canada advanced cyclotron systems apparent networks avigilon aritzia army & navy stores ballard power systems best buy canada black box games blenz coffee blueshore financial boston pizza brightlight pictures british columbia maritime employers association broadbandtv corp chc helicopter ctc bank of canada cactus club cafe canada wide media limited canadaupdates canfor canucks sports and entertainment central 1 credit union central heat distribution choices market citizens bank of canada clearly.ca coast capital savings coast mountain bus company commodore books cymax stores dairyland canada dan d foods dollar tree canada d wave systems e comm ea canada ebco industries eldorado gold envision financial fairchild group finning first quantum minerals fortisbc freshslice pizza goldcorp great northern way campus greenpeace gulf and fraser fishermen s credit union happy planet heffel gallery hellbent games 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west fraser timber west coast air white spot zulu records external links edit official website retrieved from https en.wikipedia.org w index.php title 1 800 got junk % 3f & oldid 738637393 categories companies based in vancouvercompanies established in 1989multinational companies headquartered in canadawaste management companies of the united statestelephone numbers in canadafranchisestelephone numbers in the united stateshidden categories coordinates not on wikidata navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add 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