appears to have a close connection with its subject . it may require cleanup to comply with wikipedia s content policies particularly neutral point of view . please discuss further on the talk page . april 2014 learn how and when to remove this template message maritz llc type private industry incentives research travel founded 1894 ; 122 years ago 1894 founder edward maritz headquarters fenton missouri united states key people steve maritz chairman and ceo maritz holdings inc. dennis hummel president martiz holdings inc. revenue 1.2 billion 1 2014 number of employees 4 300 1 2014 website www.maritz.com maritz is a sales and marketing services company that designs and operates employee recognition and reward programs sales channel incentive programs including incentive travel rewards 2 and customer loyalty programs . 3 it also plans corporate trade shows meetings and events and offers a customer experience technology platform . 4 subsidiaries and segments include maritz motivation solutions maritzcx2 4 the maritz institute maritz travel 5 and maritz research . 6 contents 1 history 2 generational family problems and internal struggles 3 bond brand loyalty agency 4 references 5 further reading 6 external links history edit in 1894 edward maritz started the e. maritz jewelry manufacturing company a wholesaler and manufacturer of fine jewelry and engraved watches . 7 by the 1920s the company was concentrating on wholesaling imported watches and became one of the first in the nation to sell wristwatches . 7 when the stock market crashed in 1929 the company nearly failed . the crisis forced maritz to look for a new direction and it began to sell watches jewelry and merchandise to large corporations as sales incentives and service awards for employees . 7 over the next three decades the sales incentive business flourished . each year maritz produced an increasingly elaborate merchandise awards catalog and added services to promote and administer sales incentive programs . 7 with the purchase of a small detroit travel company in the 1950s maritz branched out again adding group travel as an incentive award . 7 as the 1960s ended maritz began to diversify with new divisions that laid the groundwork for ventures in communications marketing research training and meeting production . 7 the company further diversified in the 1970s . maritz built communications and marketing research businesses established a presence in europe and opened a travel office in mexico city . 7 through acquisitions starting in 1981 maritz became a major supplier of corporate travel services . citation needed in the 1990s maritz invested in automotive marketing research . they formed maritz canada and added offices throughout western europe . 7 during the late 1990s and into the new millennium maritz continued to grow in loyalty reward and incentive travel through strategic partnerships with companies such as american express . 7 in may 2014 maritz canada rebranded to form north america s first brand loyalty agency bond brand loyalty . 8 the focus of the new agency was to help clients manage customer brand relationships . the company sold bond brand loyalty in 2015 . 9 currently maritz claims to be the largest source of integrated performance improvement travel and market research 10 services globally . 7 generational family problems and internal struggles edit in the late 1940s two sons of company founder edward maritz james a. maritz sr. and lloyd maritz were at odds over the business model for the company . as sales rose after world war ii they differed in opinion over how to manage the business . in 1950 they divided the company and went their separate ways . lloyd who had mostly run the incentives business surprised observers by picking the traditional wholesale jewelry operation . james was left with the incentives business . they soon were competing for a project with general motors both under the name maritz . james maritz s company won the project . after that the james maritz and lloyd maritz families no longer spoke with one another bill maritz wrote in his memoir . 11 in 1982 the sons of james maritz sr. bill maritz and jim maritz jr. were in a similar situation as their father and uncle lloyd had been in 1950 . they each controlled one third of the stock as did their sister jean maritz hobler . the two brothers were struggling with each other for control of the corporation . at their urging jean chose a consultant to pick the best leader . the brothers signed undated resignation letters and the consultant set about studying the company . on may 31 1983 he announced his decision to the brothers in the maritz boardroom in fenton mo. he had chosen the plans made by bill maritz . jim maritz and his son james maritz iii left the company and the two brothers never spoke again . 11 several years later jean maritz hobler with fifty percent ownership of the company following jim maritz s divestiture of assets questioned bill maritz s leadership of the company . in a very tense series of negotiations the hoblers agreed in 1994 to sell their stake in maritz inc. for 62 million . 12 with bill maritz and his immediate family sole owners of the company he began planning for the eventual change of leadership at his retirement . in 1998 he promoted his middle son steve maritz to chief operating officer . there was dissent from steve s brothers peter and phillip maritz their sister alice maritz starek had sold her interest in the company two years earlier . bill maritz ill from cancer drafted a will that made it impossible for the brothers to resist steve s leadership without jeopardizing their stock holdings in the company bill maritz and his wife phyllis divorced in 1991 . after bill maritz s death in 2001 steve maritz exercised the terms defined by his father and demanded the surrender of stock owned by his brothers peter and phillip . they sued steve over valuation of stock and the legal process dragged on for several years ending in a settlement in 2007 . 11 12 13 bond brand loyalty agency edit on june 3 2014 maritz canada and maritz loyalty joined to create a new agency named bond brand loyalty . bond s business model builds on the assets of the two founding agencies and the maritz family of companies to offer a combination of services that include loyalty strategy customer experience market research insights and analytics live brand experiences and proprietary loyalty technology platforms . 14 bond has been recognized in various media with citations from the annual loyalty report released by the company including marketing magazine bloomberg the wall street journal shopper marketing adage fast company usa today and more . 15 references edit a b top 150 privately held companies top 150 2015 21 30 . st. louis business journal . march 27 2015 . retrieved august 19 2016 . white martha c. 2007 03 13 . bon voyage as a bonus . the new york times . issn 0362 4331 . retrieved 2016 04 18 . jennifer godwin partings and performance forbes november 27 2000 . a b maritz holdings acquires growing cx provider . retrieved 25 june 2016 . herrera chabeli march 20 2016 . q & a with christine duffy carnival cruise line president . miami herald . retrieved june 25 2016 . nelson b. 2015 . recognizing and engaging employees for dummies . wiley . p. 117 . isbn 978 1 119 06780 1 . retrieved june 25 2016 . a b c d e f g h i j encyclopedia of company histories . answers.com hoover s corporate profile . retrieved 2010 02 18 . http bondbrandloyalty.com resources news assets press release maritz canada maritz sells bond brand loyalty incentive magazine . retrieved 25 june 2016 . sonderman j. 2008 . route 66 in st. louis . images of america . arcadia publishing . p. 37 . isbn 978 0 7385 5216 3 . a b c jeff bailey wall street journal fierce feud threatens strong family venture successcare retrieved 2010 12 06 a b maritz inc. funding universe retrieved 2010 12 06 greg edwards steve maritz moves on st. louis business journal retrieved 2010 12 06 brand loyalty marketing & consulting . retrieved 25 june 2016 . news . retrieved 25 june 2016 . further reading edit mclaughlin laurianne november 2007 . process trip . cio . pp. 65 68 . oracle october 20 2015 . oraclevoice maritz brings retail bells and whistles to rewards sites . forbes . retrieved june 25 2016 . armstrong m. ; brown d. ; reilly p. 2010 . evidence based reward management creating measurable business impact from your pay and reward practices . kogan page . pp. 140 . isbn 978 0 7494 5938 3 . subscription required brennan vince january 1 1980 . hire me job hunter takes unusual approach to job hunting at maritz . st. louis business journal . retrieved june 25 2016 . merchandise topics . the billboard . october 1955 . p. 103 . retrieved 25 june 2016 . external links edit official website bond brand loyalty official site www.bondbrandloyalty.com maritz survey review maritz survey review retrieved from https en.wikipedia.org w index.php title maritz llc & oldid 744565449 categories marketing research companies of the united statescustomer loyalty programsprivately held companies based in missourihidden categories wikipedia articles with possible conflicts of interest from april 2014all articles with unsourced statementsarticles with unsourced statements from april 2016pages containing links to subscription only content navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 16 october 2016 at 02 13 . text is available under the creative commons attribution sharealike license ; additional terms may apply . by using this site you agree to the terms of use and privacy policy . wikipedia is a registered trademark of the wikimedia foundation inc. a non profit organization . privacy policy about wikipedia disclaimers contact wikipedia developers cookie statement mobile view