company plc traded as lse svt otcqx strny industry water industry founded 1985 ; 31 years ago 1985 headquarters coventry england united kingdom area served midlands key people andrew duff chairman liv garfield ceo products drinking water recycled wastewater production output 1.8 gl day drinking 1.4 gl day recycled revenue 1 801.3 million 2015 1 operating income 521.6 million 2015 1 net income 120.2 million 2015 1 website www.severntrent.com severn trent plc is a uk water company that is traded on the london stock exchange and is a constituent of the ftse 100 index . severn trent the trading name owned by the above company applies to a group of companies employing more than 15 000 people across the uk us and mainland europe with some involvement in the middle east . the main companies in the group are severn trent water and severn trent services . severn trent laboratories was rebranded as part of severn trent services in 2010 to streamline the company better and to give a single worldwide image rather than a series of separate organisations with different identities . as with all uk water companies severn trent is regulated under the water industry act 1991 . contents 1 history 1.1 statutory water undertakers acquired 1.2 other organisations and functions acquired 2 operations 3 regulation and criticism 3.1 high leakages rate 2008 11 3.2 2008 3.3 effect of the summer 2007 united kingdom floods 3.4 march 2016 water gate incident 4 reservoirs 5 see also 6 references 7 external links history edit the company was established in 1985 when the previous water authorities were privatised . the severn trent water authority one of the ten water authorities in england became severn trent water under the water act 1973 with a responsibility to supply fresh water and treat sewage for around 8 million people living in the midlands of england and also a small area of wales . 2 it took its name from the two major rivers in this area the severn and the trent . 2 it was privatised in 1989 2 and in 1991 it went on to acquire biffa a leading waste management business . 2 in october 2006 biffa was demerged from the severn trent group and is now listed separately on the stock exchange . 3 in january 2007 the american side of severn trent laboratories was sold to hig capital . 4 in september 2007 the company announced they would be closing their headquarters in the city of birmingham and relocating to a custom built office complex in the centre of the city of coventry in autumn 2010 . 5 6 statutory water undertakers acquired edit the water authority took over the following public sector statutory water undertakers 7 birmingham corporation water department the water supply department of coventry corporation the water supply department of leicester corporation city of nottingham water department the water supply department of stafford corporation the water supply department of wolverhampton corporation the water supply department of cannock rural district council central nottinghamshire water board east shropshire water board montgomeryshire water board north derbyshire water board north east warwickshire water board north west gloucestershire water board north west leicestershire water board north west worcestershire water board rugby joint water board south derbyshire water board south warwickshire water board south west worcestershire water board staffordshire potteries water board west shropshire water board section 12 of the water act 1973 stated that where the area of a water authority includes the whole or part of the limits of supply of a statutory water company the authority shall discharge their duties with respect to the supply of water within those limits through the company . the following two private statutory water companies continued to supply water as before within their limits as supply but only as agents of the water authority east worcestershire waterworks company as from 1 september 1993 the water undertaking of this company was transferred to severn trent as per the east worcester and severn trent water amendment of local enactments etc. order 1993 s.i. 1993 no. 2130 south staffordshire waterworks company the water authority remained responsible for sewerage and sewage disposal within the limits of supply of these two companies . other organisations and functions acquired edit the water authority took over the following public sector bulk water suppliers derwent valley water board river dove water board the water authority took over the following main drainage authorities which were joint boards set up to deal with the main sewerage and sewage treatment in their respective areas upper tame main drainage authority upper stour main drainage authority it took over two river authorities responsible for control of water pollution trent river authority severn trent authority the water authority took over the functions responsible for sewerage and sewage disposal from all local authorities including main drainage authorities within its area however section 15 of the water act 1973 allowed district but not county councils to enter into agency agreements with water authorities whereby the district councils became their agents for the maintenance and design and construction of new sewers . the then severn trent water authority entered into a number of such agreements with generally the larger of the district councils within its area i.e. the city councils of birmingham and nottingham etc. and such agency agreements continued even post privatisation until severn trent water terminated all of these in 2000 01 . operations edit the company supplies about 3.7 m households and businesses in its area . 8 severn trent water has a call centre in coventry dealing with operational emergencies and billing enquiries and two other call centres in derby and shrewsbury which deal solely with billing enquiries . its head office is the new custom built severn trent centre in coventry . regulation and criticism edit like other water companies in england severn trent water is regulated by ofwat the water services regulation authority . high leakages rate 2008 11 edit despite improvements according to ofwat the percentage of leakages in 2010 2011 was the highest in england and wales at 27 % representing 0.5 billion litres 500 000 tonnes per day . 9 2008 edit in july 2008 owat confirmed that it had fined severn trent water 35.8 million for deliberately providing false information to ofwat and for delivering poor service to its customers . 10 in 2008 the company was fined 2m reduced from a previous judgement of 4m for poor information reporting and covering up misleading leakage data . 11 effect of the summer 2007 united kingdom floods edit in july 2007 the mythe water treatment works near tewkesbury became inundated with water from the river severn during the summer 2007 united kingdom floods . the water coming into the plant was contaminated and this led to the loss of all running water for approximately 150 000 people in cheltenham gloucester and tewkesbury . 12 march 2016 water gate incident edit on march 11 2016 severn trent customers in derbyshire were issued with a do not use notice due to high levels of chlorine detected in the water supply leaving thousands of households without a clean reliable water supply . 13 reservoirs edit the company operates a number of reservoirs many of which are accessible for recreational use . these include carsington reservoir river derwent compensation flow pumped storage facility clywedog reservoir upper derwent valley derwent howden and ladybower reservoirs built by derwent valley water board to supply the cities of sheffield derby nottingham and leicester . draycote water foremark reservoir lake vyrnwy tittesworth reservoir ogston reservoir in the amber valley linacre reservoirs non operational since 1995 14 severn trent water also runs the filtration works at the elan valley reservoirs . see also edit companies portal biffa plc formerly a subsidiary of severn trent which was demerged references edit a b c annual report 2015 pdf . severn trent . retrieved 26 march 2016 . a b c d working within the community . severntrent.com . retrieved 21 march 2015 . mark milner . severn trent to split its waste and water operations . the guardian . retrieved 21 march 2015 . hig capital affiliate completes acquisition of severn trent laboratories birmingham post business news local news expert opinion . birminghampost.net . retrieved 21 march 2015 . we re sorry ... . stwater.co.uk . retrieved 21 march 2015 . the severn trent water authority constitution order 1973 s.i. 1973 no. 1437 severn trent about us how much does your water company leak . bbc news . 5 april 2012 . retrieved 7 april 2012 . ofwat confirms severn trent water fine 2 july 2008 pn 21 08 ofwat just 2m penalty for severn trent lies over water leaks this is money . this is money . retrieved 21 march 2015 . battle to restore water begins . this is gloucestershire . retrieved 24 july 2007 . people in derbyshire told not to use water after high chlorine scare . the guardian . retrieved 11 march 2016 . about linacre reservoirs . severn trent water website . severn trent water . retrieved 13 may 2013 . external links edit severn trent water homepage severn trent plc severn trent services analytical services formerly severn trent laboratories severn trent company information v t e united kingdom water industry water and sewerage companies in england anglian water northumbrian water severn trent water southern water south west water thames water united utilities wessex water yorkshire water water only companies in england affinity water albion water bournemouth water bristol water cambridge water company cholderton and district water company essex and suffolk water hartlepool water portsmouth water south east water south staffordshire water sutton and east surrey water scotland scottish water government northern ireland northern ireland water government wales dee valley water welsh water not for profit crown dependencies jersey water guernsey water isle of man water and sewerage authority english regulators consumer council for water drinking water inspectorate environment agency water services regulation authority ofwat v t e ftse 100 companies of the united kingdom ftse 250 3i admiral group anglo american antofagasta ashtead group associated british foods astrazeneca aviva bae systems bhp billiton bp babcock international barclays barratt developments british american tobacco british land bt group bunzl burberry capita carnival centrica coca cola hbc compass group crh croda international dcc diageo direct line group dixons carphone easyjet experian fresnillo gkn glaxosmithkline glencore hammerson hargreaves lansdown hikma pharmaceuticals hsbc imperial brands informa intercontinental hotels group international airlines group intertek intu properties itv johnson matthey kingfisher land securities group legal & general lloyds banking group london stock exchange group marks & spencer mediclinic international merlin entertainments micro focus international mondi morrisons national grid next old mutual paddy power betfair pearson persimmon polymetal international provident prudential randgold resources royal bank of scotland reckitt benckiser relx group rio tinto group rolls royce royal dutch shell royal mail rsa insurance group sage group j sainsbury schroders severn trent shire sky smith & nephew smiths group sse standard chartered standard life st. james s place taylor wimpey tesco travis perkins tui unilever united utilities vodafone whitbread wolseley worldpay wpp retrieved from https en.wikipedia.org w index.php title severn trent & oldid 741494620 categories companies based in coventrycompanies established in 1974companies listed on the london stock exchangecompanies listed on the pink sheetsformer nationalised industries of the united kingdomwater companies of englandwater supply in 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