subsidiary industry finance and market research founded 1983 founder alan meyer headquarters calabasas united states number of employees 200 parent informa plc divisions professional slogan service and accuracy first . first in service and accuracy . website informa research services informa research services is a united states based market research company that primarily serves financial services organizations nationwide . informa research services provides competitive intelligence sales and service evaluation regulatory compliance testing and lead generation services to the financial industry . the company gathers competitive product pricing information branch experience measurements mystery shopping and consumer opinions in order to deliver market information analysis and targeted recommendations . 1 informa research services is part of the business intelligence division of informa plc a provider of specialist information and services for the academic and scientific professional and commercial business sectors . informa research services is also part of the financial intelligence division of informa plc. informa research services is a credit union national association cuna provider of intelligence market research and mystery shopping services . 2 contents 1 history 1.1 acquisitions 2 products 2.1 competitive intelligence 2.2 sales and evaluation 2.3 regulatory compliance testing 2.4 lead generation online advertising and media partnerships 3 executive management 4 references history edit in 1983 informa research services was originally launched as meyer interest rate survey . although alan meyer began consulting with banks as early as 1971 and the idea for the first survey and report came during the late months of 1982 the very first interest rate survey was not published until march 8 1983 . in 1993 the company was purchased by the bisys group . the same management team led the company to further successes and increased growth . new divisions were developed as new areas of research and the resulting products became in high demand . in june 2000 the company was purchased by informa plc and was renamed informa research services inc. the resulting changes came from an increased focus on new research areas and enhanced technology systems and solutions . 3 in february 2013 the company announced that informa research services was to provide financial product information for the finance app on windows 8 . 4 5 currently the company claims to serve more than 6 500 clients including all of the nation s top 100 banks . 6 acquisitions edit in the past 33 years informa research services has made more than eleven major competitor acquisitions . three major acquisitions were barry leeds & associates inc. in 2003 market trends inc. in 2004 and moorthy riggs and associates in 2005 . 7 in 2012 informa research services acquired a lead gen company icanbuy corp. announced march 16 2012 . icanbuy is an internet company which specializes in generating high converting consumer leads for mortgage consumer lending and deposit products . 8 products edit according to their website informa research services offers the following products and services competitive intelligence edit using mystery shopping survey methodologies and direct feeds from financial institutions informa research services collects rate fee and product information in the areas of deposits and savings accounts credit cards personal loans mortgage loans home equity loans auto finance small business lending and commercial services . informa also collects competitive intelligence in the area of customer experience measurement . sales and evaluation edit using mystery shop methodologies informa seeks to improve sales skills service delivery and the effectiveness of financial institution employees . employee behavior pertaining to sales and services is monitored and employees are supposedly motivated to exhibit superior levels of performance . citation needed regulatory compliance testing edit using mystery shop and customer survey methodologies informa captures the customer experience to identify areas of improvement or concern relating to fair lending and fair treatment compliance and suitability testing for non deposit investment products ndip and other various compliance requirements such as but not limited to respa facta hmda customer complaint processes third party referral activity etc. lead generation online advertising and media partnerships edit informa research services financial product data is available to consumers at most citation needed of the internet s top financial portals . consumers are able to search for the best rates on mortgage loans consumer loans and auto loans as well as credit cards and deposit products . key portal partners displaying informa research services product rate data are about.com 9 msn money 10 erate 11 the street.com 12 executive management edit charles a. miwa president lori jomsky senior vice president deposit products and market intelligence paul needels senior vice president loan products brian d. richards senior vice president business development sherif shokralla vice president product operations james royal vice president marketing references edit http www.bai.org buyers guide buyers guide detail.aspx cid 5555 http www.cunastrategicservices.com informa research services 98.html zoom highlight informa % 20research % 20services http informars.com main company corporatehistory.aspx http www.informars.com news post informa research services to provide data for the finance app on windows 8 . aspx http windowsforum.com threads informa research services to provide data for the finance app on windows 8.111039 http informars.com main company corporateintro.aspx http www.research live.com news informa acquires finance specialists moorthy riggs and associates 3000663 . article http finance.yahoo.com news informa research services announces acquisition 235000776.html http www.about.com money http money.msn.com loans http www.erate.com mortgage rates search.htm http www.bankingmyway.com ratesearch mortgages v t e informa plc taylor & francis crc press focal press garland science psychology press routledge journals informa healthcare scrip world pharmaceutical news informa business information informa maritime lloyd s miu lloyd s list lloyd s list intelligence lloyd s maritime academy washington policy & analysis informa professional lloyd s law reports trademark world patent world banking technology insurance day cpdcast informa cargo information international freighting weekly containerisation international agra informa f.o.licht the public ledger other biotechniques datamonitor light reading informa financial information informa research services informa investment solutions informa global markets international insider informa australia publishing lloyd s list australia australian journal of mining australian bulk handling review earthmover & civil contractor rail express 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