owned industry telecom and software founded 2000 founder matt ervin key people ceo andy kuan website www.plumvoice.com the plum group inc. dba plum voice is a company that provides interactive voice response platforms systems and hosting services to developers and companies to automate call center and business processes over the phone . products and services include the plum voicexml platform plum ivr hosting suite plum survey plum ivr server plum professional services quickfuse plum is headquartered in new york city with offices in boston denver and london . contents 1 history 2 see also 3 references 4 external links history edit plum voice founded in 2000 as the plum group inc. was incorporated to create technologies for personalized audio communication . by 2001 plum had commercialized the open standard plum voicexml ivr platform which facilitated the creation of dynamic telecom applications . since then plum has continually refined this product with supplemental tools and applications while remaining a certified supporter of the open standard voicexml 2.0 specification . 2001 commercial launch of plum voicexml ivr platform for customer premises deployment 2002 launch of plum voice hosting centers for 24x7x365 managed ivr hosting 2004 plum voice application suite receives a product of the year award from customer interactions magazine 2008 plum survey builder launched a do it yourself ivr survey tool . 2010 plum launched quickfuse a web based rapid development platform used to create voice applications . see also edit ivr saas speech recognition voice voicexml references edit create voice apps from a point and click interface with quickfuse readwriteweb updating ivr to optimize business success an interview with plum s president matt ervin tmc magazine plum voice partners with tyler technologies to provide its voicexml ivr platform speech technology magazine plum platform awarded voicexml 2.0 certification by voicexml forum speech technology magazine plumvoice goes for low hanging fruit in ivr market boston business journal plum global voice offers voicexml developer accounts in united kingdom contact center world plum voice company profile business week the magic ivr non profit tech blog artist in residence use plum technology boston cyberarts meeting the changing needs of call centres callcentre helper magazine plum voice cited as established telephony provider techcrunch plum voice announces immediate availability of quickfuse an intuitive cloud telephony service to create smarter voice applications denver business journal plum voice unveils new pollster version of plum survey platform forbes external links edit plum voice website quickfuse website retrieved from https en.wikipedia.org w index.php title plum voice & oldid 726347954 categories telephonyspeech recognition navigation menu personal tools not logged intalkcontributionscreate accountlog in namespaces article talk variants views read edit view history more search navigation main pagecontentsfeatured contentcurrent eventsrandom articledonate to wikipediawikipedia store interaction helpabout wikipediacommunity portalrecent changescontact page tools what links hererelated changesupload filespecial pagespermanent linkpage informationwikidata itemcite this page print export create a bookdownload as pdfprintable version languages add links this page was last modified on 21 june 2016 at 16 12 . text is available under the creative commons attribution sharealike license ; additional terms may apply . by using this site you agree to the terms of use and privacy policy . wikipedia is a registered trademark of the wikimedia foundation inc. a non profit organization . privacy policy about wikipedia disclaimers contact wikipedia developers cookie statement mobile view