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powerful intuitive service management for the digital era to deliver at the speed of business it service management must combine high levels of automation with the ease of mobile self service.blending modern digital services design with itsm principles and platforms to reinvent how it gets done bmc s itsm platforms are leading a new era in service management called digital service management dsm . in this brave new digital world powerful service management enables breakthroughs in human productivity and more agile operations to help businesses compete and win . modernize your service desk with the right itsm solution remedy service management suite bmc remedy service management is an innovative service management platform built natively for mobile with an intuitive beautiful people centric user experience that makes your whole organization more productive . remedyforce bmc remedyforce built on salesforce app cloud delivers complete it service management with social mobile and collaborative capabilities . myit myit is a self service app that modernizes your business with formless requests context aware services and social collaboration . footprints service core bmc footprints service core delivers a powerful and user friendly suite of on premises tools to automate the entire lifecycle of it and non it services quickly and easily . service resolution bmc service resolution lets you connect monitoring and event intelligence with your service desk to prevent or resolve issues before they affect your business . related topics it infrastructure library itil solutions bmc offers itil training and certifications transformation consulting ebooks on best practices from itil authors and itil compliant solutions . itil is a registered trade mark of axelos limited . it infrastructure library is a registered trade mark of axelos limited . service desk software bmc service desk solutions go beyond basic technical support to increase productivity enable collaboration and reduce operating costs . it asset management software bmc asset management software helps you gain visibility and control of your it assets to reveal the true value of one of your most significant investments . it self service software bmc it self service solutions save money and increase efficiency by giving employees more control over their it experience . digital workplace the digital workplace is one that revolves around employees needs where employees can find and choose the technology tools they need to do their work effortlessly . beyond the service desk client management bmc client management delivers distributed endpoint management to help control costs maintain compliance and reduce security risks . myit service broker bmc myit service broker is a service app store that eliminates catalog sprawl by allowing it to aggregate and manage deliver and track hardware software and services from multiple sources in a unified catalog . atrium configuration management database cmdb bmc atrium cmdb provides a complete accurate and up to date view of the people processes and technologies that make up your business and it environments . discovery addm bmc discovery formerly addm automatically discovers data center inventory configuration and relationship data and maps business applications to the it infrastructure . contact sales customer enablement service management itsm services get implementation services for bmc service management solutions and enjoy the benefits of service delivery that meets the demands of mobile social and collaborative customers . digital transformation consulting bmc it transformation services help develop the initiatives structures and capabilities you need to get the most out of your it investments . a recognized leader for 3 years in a row gartner magic quadrant names bmc a leader in it service support management tools the most intuitive and modern user interface of any itsm solution ovum consulting swot assessment bmc remedy 9 unleashing a 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