visitors this is the current area health professionals staff zone patients and visitors patients and visitors navigation our hospitals william harvey queen elizabeth the queen mother kent & canterbury buckland royal victoria main menu home services information for patients about us charity news members and volunteers find us work here you are in patients and visitors . accident and emergency services a & e departments assess and treat patients with serious injuries or illnesses . only visit a & e or call 999 for life threatening emergencies . transforming health and social care in kent and medway the nhs social care and public health in kent and medway are working together to plan how we will transform health and social care services to meet the changing needs of local people . your hospitals magazine summer edition out now our magazine is packed with inspirational stories and latest news ; advice and tips on staying healthy ; and information about the right place to get care and treatment urgently . east kent hospitals a great place to work thinking of working for our trust watch our film to find out about some of the ways our fantastic team at ekhuft is improving patient care and making a difference . there s an app for that the nhs has launched an innovative new service to help people in kent and medway to understand where they should go for treatment especially when they need healthcare in a hurry or late at night or weekends . 1 2 3 4 5 contact usif you need to get in touch with us please choose an option from the dropdown list below changes to your outpatient appointment changes to your address contact number contacting a ward or department accessing your health records having a blood test having a ct xray mri scan contacting our patient experience team pals making a complaint sending a compliment making a freedom of information request becoming a member of our foundation trust work experience at our hospitals volunteering at our hospitals interpreter services other contact numbers our hospitals william harvey queen elizabeth the queen mother kent & canterbury buckland royal victoria we also provide services at estuary view medical centre in whitstable emergency department estimated waiting times we provide care to the most critical cases first so if your condition is not serious you could be waiting much longer . if you would like to find alternative services please visit health help now or contact your gp nhs 111 if you are unsure . for full details on your urgent care options in east kent please take a look at our guide to urgent care . patients in a & e estimated wait time william harvey kent & canterbury buckland qeqm what do these times mean produced by our ratings east kent hospitals university nhs foundation trust was inspected by the cqc in july 2015 . read about how we have improved and our trust and hospital ratings on our cqc update webpage . how are we improving we are committed to working together to make positive changes for our patients . each month we publish a report which outlines what improvements we are making and how we are progressing on implementing our changes . please take a look at our latest special measures action plan for details . our values we care so that people feel cared for as individuals people feel safe reassured and involved people feel teamwork trust and respect sit at the heart of everything we do people feel confident we are making a difference read about our vision and mission newsflash lord mayor and mp praise research done at east kent hospitals helen whately mp and lord mayor of canterbury george metcalfe attended the seventh annual regional brain injury neurorehab conference at k & c hospital last month . trust pledges to remove job barriers for people with learning disabilities chief executive of east kent hospitals matthew kershaw has signed a pledge demonstrating the trust s commitment to support the employment of people with learning disabilities . health minister praises trust s progress staff at the william harvey hospital ashford were delighted to welcome the minister of state for health philip dunne this week . come along to our annual members meeting our annual members meeting will be held on thursday 6 october new chemotherapy unit work on the brand new chemotherapy unit at william harvey hospital is scheduled to begin in october . trainee pharmacists the pharmacy department at ekhuft are thrilled with the feedback from our most recent cohort of trainee and foundation pharmacists working across our three main pharmacy sites . you can read more news in our archive . dates for your diary board meetings held in public friday 9 december 2016 2pm boardroom kent & canterbury hospital for other dates full venue details agendas and minutes from previous meetings please see the board of directors section of our website . talk to us we are committed to delivering the very best service by listening to you and learning from your experiences . please visit our patient experience section for all the information . would you recommend us to your family or friends read about the friends and family test and see what our scores are get involved you can support your local hospitals and help make a difference by becoming a member volunteering help raise funds for our charity or dementia appeal become part of our leagues of friends celebrating our achievements research and innovation footer navigation patients and visitors your appointment your stay in hospital patient safety getting to our hospitals contact wards and departments visiting our hospitals talk to us patient experience complaints comments concerns and compliments freedom of information friends and family test contact the press office tell us what you think of our website get involved become a member volunteer with us help raise funds for our charity or appeal join our league of friends work experience opportunities join us latest job vacancies return to practice 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