spartners closesolutionsinfovault migrationglobal monitorstratx cloud based verintverint customer engagement optimizationtechsee visual supportcloud capabilitiesengineered computing closeservicesprofessional servicesimplementation servicestraining servicesapplication health checktechnical hardware auditconsulting servicesoptimization servicesignite speech analyticsbusiness needs assessmentpost implementation reviewflexassistmanaged servicesmoves adds changespatching and os updatesbackup servicesforecasting and schedulingsupport servicessupport help deskfirst business day supportcutover support closeresourcesblogblogadtech global blognews & press releasessubscribecontact center optimization how do i know what i need why you need pci compliance in the contact centertop 6 workforce management challenges closecontact contact us name first last email company name message this iframe contains the logic required to handle ajax powered gravity forms . contact info looking to get in touch we d love to hear from you feel free to contact us by filling out the form to the left or using the info below and we ll get back to you as soon as we can . headquarters & americas office 1880 mcfarland parkway suite 100 alpharetta ga usa 30005 1 888 adtech2 1 678 679 2000 emea & apac office cheney house second floor oaklands business park wokingham united kingdom rg41 2fd 44 0118 976 3030 close a flexible and scalable blend of contact center solutions and services customer engagement made simple view our services view our solutions increase the lifetime of your call recordings infovault recording migration learn more experience verint in the cloud via stratx what s in your cloud learn more workforce optimization monitoring and alarming critical to your success learn more customer engagement made simple.say goodbye to multiple vendors . adtech global is your go to provider for all things customer engagement . from cloud and premise based solutions to implementation services consulting services training and support services our team of experienced technicians and consultants provides an exceptional end user experience . professional services adtech global provides professional services for your customer engagement center including implementation project management training and more . consulting services with an in depth understanding of process optimization platform migrations and wfo strategy our services help you leverage your applications to work best for you . managed services do you need full management of your customer engagement center our team of experts will manage your solution so you can focus on other initiatives . solutions our portfolio of solutions was born from listening to our customers objectives and challenges . we offer a variety of customized solutions to meet your every need . support services no matter how big or small your customer engagement center adtech global provides complete customer support to maintain your solution . cloud based verintexperience verint s full suite of customer engagement optimization solutions in the cloud via stratx . servers hardware and software are managed 24 7 in a secure data center . learn more migration servicesinfovault makes it easy to increase the lifetime of your call recordings by migrating them from your existing or legacy wfo platform and from various media formats into a secure cloud repository . learn more application monitoringas an intelligent alarming service global monitor improves uptime throughout your contact center by verifying verint & avaya workforce optimization applications are operating optimally . learn more what our customers say we have been a satisfied adtech customer since 2008 . adtech provided excellent service beginning with the installation of our verint applications and has been a valued ... we have been a satisfied adtech customer since 2008 . adtech provided excellent service beginning with the installation of our verint applications and has been a valued partner ever since via their outstanding client care . the adtech team is always willing to go the extra mile to ensure our contact center is running smoothly even working individually with us outside of their normal business hours . anytime we have a question or need technical support we always receive a professional and accurate response very quickly which allows us to focus our efforts on other important issues . kevin keehan senior it manager level one greer sc usa kevin keehan senior it managerlevel one greer sc usa it was quickly evident that global monitor has huge potential for us . the greatest value is the solution s ability to identify issues before they impact our service . we ve ... it was quickly evident that global monitor has huge potential for us . the greatest value is the solution s ability to identify issues before they impact our service . we ve seen a significant difference in the prevention of system issues . tim gafford director of it infrastructure medco health solutions inc. usa tim gafford director of it infrastructuremedco health solutions inc. usa the commitment and professionalism shown by all the adtech global team is highly commendable and very much welcomed here in imt english heritage . we set a tough task and you ... the commitment and professionalism shown by all the adtech global team is highly commendable and very much welcomed here in imt english heritage . we set a tough task and you met it without flinching . as a customer we could not ask for more . many thanks and well done steven slade head imt programmes english heritage wiltshire united kingdom steven slade head imt programmesenglish heritage wiltshire united kingdom adtech global has been the perfect technology partner to support our growth strategy . their engineers have been outstanding throughout the entire job and their expertise ... adtech global has been the perfect technology partner to support our growth strategy . their engineers have been outstanding throughout the entire job and their expertise essential to our project s success despite numerous complexities . tom harvey it director one fine stay london england tom harvey it directorone fine stay london england the adtech global remote admin training team was great and we now have the information we need to administer the system and manage our supervisors effectively . the adtech global remote admin training team was great and we now have the information we need to administer the system and manage our supervisors effectively . michelle medeiros senior call center engineer rbs network service delivery rhode island usa michelle medeiros senior call center engineerrbs network service delivery rhode island usa we are very pleased with the resolutions we have seen from the adtech global support team . the technical expertise was evident when you were able to identify a complex issue ... we are very pleased with the resolutions we have seen from the adtech global support team . the technical expertise was evident when you were able to identify a complex issue quickly and professionally . we look forward to working more with adtech global on future verint upgrade projects . bryan smathers network specialist ii federal credit union lake mary florida usa bryan smathers network specialist iifederal credit union lake mary florida usa over the past several months i have had the pleasure of working with the adtech global support team . they have been a valuable asset in guiding my coworker s to a. . . over the past several months i have had the pleasure of working with the adtech global support team . they have been a valuable asset in guiding my coworker s to a resolution of the installation of wfo on windows 7 pc s not to mention our day to day operations it s a rare opportunity to work with a vendor that i don t have to chase down and or follow up with . they are a tremendous asset to our support team and i m grateful to have them as a resource kathy forsythe telecom analyst dell maryland usa kathy forsythe telecom analystdell maryland usa adtech global s services team is fantastic we contacted them and they knew exactly what to do ; and everything was done immediately . adtech global is so reliable and quick ... adtech global s services team is fantastic we contacted them and they knew exactly what to do ; and everything was done immediately . adtech global is so reliable and quick that we will continue to lean on them all for all of our wfo needs . jack sheeley network engineer ii commerce bank missouri usa jack sheeley network engineer iicommerce bank missouri usa thank you adtech global for your assistance hard work and flexibility . our experience with you over the past few months has been the truest definition of a partnership . thank you adtech global for your assistance hard work and flexibility . our experience with you over the past few months has been the truest definition of a partnership . amit patel technical project manager avaya professional services usa amit patel technical project manageravaya professional services usa with adtech global s vast experience and knowledge on the verint platform our organization received exceptional training . our team feels well equipped to begin maximizing ... with adtech global s vast experience and knowledge on the verint platform our organization received exceptional training . our team feels well equipped to begin maximizing the use of our workforce management solution through the best practices insight and training shared by adtech global . elizabeth plaza supervisor wfm swbc texas usa elizabeth plaza supervisor wfmswbc texas usa subscribe to our updates email address this iframe contains the logic required to handle ajax powered gravity forms . if you want to receive monthly updates from us just pop your email in the box copyright 2016 adtech global . all rights reserved . terms of use terms and conditions credit application privacy policy x