mortgage paymentredeeming your mortgagemaking overpaymentsif your mortgage term is endingrates fees & chargeschanging your account detailsmoving homeborrowing more moneyinterest only mortgagesuseful documents and forms help with payment difficulties self help toolscustomer case studiesgovernment support schemeshow we can helpfree independent & impartial advicecredit file information find a better mortgage deal landlords manage your mortgage rate change informationreviewing your mortgagepaying off your mortgagemaking overpaymentsswitching to a repayment mortgageamending your paymentsborrowing more moneyredeeming your mortgagerates fees & chargeschanging your account details help with payment difficulties self help toolsfree independent & impartial advicehow we can help find a better mortgage dealsupport for portfolio landlordsb2l for landlords lifetime making repaymentsborrow more moneymoving homepaying off your lifetime mortgagefees & chargesfinding a better mortgage deal other products wealth santander savings accountsinsurance & protectioncca to mcob regulation changes corporate informationpersonal support life events divorce and separationbereavementjob loss financial difficultieshealth illnessmental health being a carer contact usmortgage intermediaries about uslatest newsuseful documentscontact usfaqs debt advisers working together with the debt advice communitysupporting customerssupporting debt adviserscontact us contact us helpful tools homeabout ushomeowners managing your mortgage rate change informationpayment process updatemaking your monthly mortgage paymentredeeming your mortgagemaking overpaymentsif your mortgage term is endingrates fees & chargeschanging your account detailsmoving homeborrowing more moneyinterest only mortgagesuseful documents and forms help with payment difficulties self help toolscustomer case studiesgovernment support schemeshow we can helpfree independent & impartial advicecredit file information find a better mortgage deal landlords manage your mortgage rate change informationreviewing your mortgagepaying off your mortgagemaking overpaymentsswitching to a repayment mortgageamending your paymentsborrowing more moneyredeeming your mortgagerates fees & chargeschanging your account details help with payment difficulties self help toolsfree independent & impartial advicehow we can help find a better mortgage dealsupport for portfolio landlordsb2l for landlords lifetime making repaymentsborrow more moneymoving homepaying off your lifetime mortgagefees & chargesfinding a better mortgage deal other products wealth santander savings accountsinsurance & protectioncca to mcob regulation changes corporate informationpersonal support life events divorce and separationbereavementjob loss financial difficultieshealth illnessmental health being a carer contact usmortgage intermediaries about uslatest newsuseful documentscontact usfaqs debt advisers working together with the debt advice communitysupporting customerssupporting debt adviserscontact us balance my bills budget planner landlords budget planner rate rise calculator switch to repayment make overpayment find a better deal view our latest fees and charges home understanding the bank of englandbase rate change . we ve got all the information support and guidance you need . how this affects you calling all interest only mortgage holders how are your repayment plans shaping up find out more september 2016 changes to our payment process more information information for homeowners information for landlords information about other products your home may be repossessed if you do not keep up repayments on your mortgage or any other debt secured on it . what do you need help with today homeowners interest rate change making your monthly payment making overpayments paying off your mortgage finding a better deal personal support other information landlords interest rate change what to do if you re struggling paying off your mortgage making overpayments finding a better deal changing how you pay information for landlords other products savings accounts insurance & protection wealth & investments lifetime mortgages useful tools customers corporate mortgage intermediaries debt advisers contact us complaints accessibility legal privacy site map security email page print calls may be recorded for monitoring and training purposes . charges for calling 03 numbers are the same as for calls made to standard uk landline phone numbers starting 01 or 02 and are also included in bundled minutes and unlimited call packages . bradford & bingley plc and mortgage express . registered office croft road crossflatts bingley west yorkshire bd16 2ua . bradford & bingley plc company no. 3938288 and mortgage express company no. 2405490 are both registered in england and wales and are authorised and regulated by the financial conduct authority fca . bradford & bingley plc fca reg . no. 106126 . mortgage express fca reg . no. 305572 . bradford & bingley plc and mortgage express are part of the uk asset resolution limited group . click please note this link will take you through to a website operated by another organisation . bradford & bingley and nram do not have any control over the content of external websites and can accept no responsibility or liability in respect of the material on such websites . accept and continue most computers will open pdf documents automatically but you may need to download adobe reader . sharing our knowledge and supporting our industry we now have a dedicated website for debt advisors . keep up to date with news views and hot topics from your sector and find out more about how we are working hard to support our customers . plus you can subscribe to our free newsletter to receive monthly updates straight to your desktop tablet or smartphone . visit arena online