horseshoe baltimore turfway park press room contact us find us clubjack account login register clubjack account login register welcome to jack where revelry isn t just welcomed it s encouraged . login forgot register for clubjack login forgot register for clubjack forgot your username it is easy to reset your password online . please enter your username or jack rewards number below . if you have your account number and need assistance resetting your online password you can call 1 844 305 jack submit forgot username forgot your username forgot your clubjack username enter your account number and your birthday we will send your username to your email address . submit forgot password properties jack thistledown racino is a premier thoroughbred racetrack and vlt facility located about 10 miles southeast of downtown cleveland in the city of north randall . visit thistledown greektown casino is the only casino in the heart of downtown detroit and features a 100 000 sq. ft. gaming floor 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media clubjack clubjack rules responsible gaming privacy policy terms of use must be 21 or older to gamble or participate in promotions . must be 18 or older for pari mutuel wagering . not marketed to and void if used by anyone on any applicable state s disassociated persons exclusion list or anyone banned excluded by or with jack entertainment llc or its affiliated companies . gambling problem call 1 800 522 4700 oh 1 800 589 9966 mi 1 800 270 7117 . 2016 jack entertainment llc trademarks used herein are owned by jack entertainment llc and its affiliated companies .