about us service charter management objectives operations services inpatient services outpatient services civil servants scheme resources registration forms tenders byproduct branch network news image gallery video gallery careers contact employers payroll byproduct pay online online registration nhif registration forms nhif forms hospital section hospital login branches nhif branch network service charter treating you with courtesy and respect . upholding professionalism in serving you . providing quality service . being accessible . providing accurate relevant timely and clear information . monitoring and evaluating customer satisfaction levels . handling all customer information with utmost confidentiality . upholding ethics in a corruption free environment . nhif mission & vision mission our mission is to provide accessible affordable sustainable and quality social health insurance through effective and efficient utilization of resources to the satisfaction of stakeholders . vision our vision is to be a world class social health insurer . recent news kenya vision2030 vision 2030 flagship projects health insurance subsidy programme for the poor provision of health insurance to older persons and persons with severe disabilities july 12 2016 nhif services by product registration we have introduced a far more efficient & faster method of collecting employers monthly payroll byproducts to nhif via the byproduct system . due to the different types of software applications that employers use to capture their payrolls we suggest that you use a standardized software application to capture your monthly nhif byproduct such as ... . more nhif registers all eligible members from both the formal and informal sector . for those in the formal sector it is compulsory to be a member . for those in the informal sector and retirees membership is open and voluntary . to register ... more pursuant to the deliberate shift in kenya s foreign policy orientation which now rests upon four interlinked pillars namely ; economic diplomacy peace diplomacy environmental diplomacy and diaspora diplomacy our mission has been enjoined to rationalize modernize and enhance its structures and processes to enable the achievement of critical national development goals set by the government and the people of kenya . clients mobile services m pesa transaction charges online services premium rates for individual members only m pesa procedure to pay via your mobile phone enabled with mpesa service follow these simple steps 1 . select the pay bill option 2 . enter busines no . type in 200222 3 . enter a c no type in contributor s national identity number 4 . enter amount type in the amount you wish to contribute 5 . enter pin type in your mpesa pin 6 . confirm all details are correct then press ok you will receive a confirmation sms from mpesa immediately check your account status to get your account status via your mobile phone compose a new sms type the letters id a space then your id number or passport number if applicable e.g id 12345678 send to 21101 note charge for this service is kshs 10 only . for companies organizations only payroll byproduct pay online minimum amount kshs maximum amount kshs charge 10 49 1 50 100 3 101 500 11 501 1 000 15 1 001 1 500 25 1 501 2 500 40 2 501 3 500 55 3 501 5 000 60 5 001 7 500 75 7 501 10 000 85 10 001 15 000 95 15 001 20 000 100 20 001 25 000 110 25 001 30 000 110 30 001 35 000 110 35 001 40 000 110 40 001 45 000 110 45 001 50 000 110 50 001 70 000 110 gross income kshs monthly premium amount kshs up to 5 999 150 6 000 7 999 300 8 000 11 999 400 12 000 14 999 500 15 000 19 999 600 20 000 24 999 750 25 000 29 999 850 30 000 34 999 900 35 000 39 999 950 40 000 44 999 1 000 45 000 49 999 1 100 50 000 59 999 1 200 60 000 69 999 1 300 70 000 79 999 1 400 80 000 89 999 1 500 90 000 99 999 1 600 100 000 and above 1 700 self employed special 500 our partners contact us p.o box 30443 00100 nairobi kenya enquiry customercare nhif.or.ke complaints complaints nhif.or.ke laise info nhif.or.ke fraud fraud nhif.or.ke or 020 2714803 phone 0800 720 601 020 2723255 56 2714793 94 2722527 fax 020 2714806 2016 nhif staff email contact talk to us chat live