my account residential tariffs billing & payment services payment options direct bill payment plan credit card payment bill payment centers budget plan seasonal plan winter protection customer choice how it works customer service issues faq related links customer services meter read vegetation management new service underground service outdoor protective lighting rental space customer information customer rights & responsibilities explanation of charges storm outages miss dig business small & medium business customers tariffs business & account services industrial & large power customers tariffs business & account services billing & payment services payment options direct bill payment plan credit card payment bill payment centers budget plan seasonal plan winter protection customer choice how it works customer service issues faq related links customer services meter read vegetation management new service underground service outdoor protective lighting rental space customer information storm outages miss dig forms & requests credit card enrollment form direct payment enrollment form emergency contact form landlord update form seasonal customer enrollment form energy thrift about us service territory history of alpena power company quick facts community benefit program contact us alpena power company community commitment since 1881 beware of phone scams . alpena power does not call and request credit card payments . please contact our office if you have any questions.for information on amr meters click here . alpena power company mission statement the mission of alpena power company is to provide in a responsible and environmentally compatible manner for our customers high quality low cost services ; for employees continuing development in a productive workplace ; and for our shareholders a fair rate of return on their investment . alpena power company 401 n 9th avenue alpena mi 49707 solutions alpenapower.com 989.358.4900 miss dig 24 hours 811 or 800.482.7171 2014 alpena power company home press releases bill inserts faq low cost no cost tips quick links environmental characteristics