menu close see it live login home product technology customers resources company blog contact smart social customer service for happier customers connect with the right customers resolve issues fast deliver experiences that increase satisfaction best in class social customer service solution more engage smarter improve your customer engagement with a central inbox smart filtering routing & prioritization and automated workflows . close more measure everything with 200 customizable widgets you can quickly create custom dashboards shareable reports and insightful social analysis . close more listen everywhere engagor listens to billions of conversations every day across all major social networks reviews forums blogs and news sites so you re always in the know . close more team performance examine engagements and responses at the team and individual levels using critical kpis to ensure you meet customer s expectations . close learn more learn more about social customer service power your social customer care program with research tips and insights from industry leaders . read our blog hear it first hand at events and get resources in our learning center blog post why data categorization is important for social customer service webinar using social feedback to improve the customer journey ebook how to deliver amazing social customer experiences meet our customers see how leading brands just like yours have found success with engagor powering their social customer care team . t mobile how t mobile uses social media analytics to boost efficiency read more view case study eastpak how engagor helps eastpak achieve their ultimate social media goals read more view case study qoqa creating positive shopping experiences for happy loyal customers on social media read more view case study we use the powerful engagor data to streamline workflow processes and workforce management so that we are able to deliver the most personal relevant and hassle free customer service through all our social channels . raymond bri t social media performance specialist t mobile netherlands see it live . request a demo looking for faster social response times and better social issue resolution see the difference engagor makes . column customer experience dictionary net promoter score predictive analytics sentiment analysis social listening speech analytics survey text analytics voice of customer social engagement natural language processing omni channel customer engagement customer experience management column explore technology product customers resources clarabridge blog column connect contact us careers clarabridge engagor europegrauwpoort 19000 ghent belgium 32 0 9 277 92 64 clarabridge engagor hq11400 commerce park drive suite 500 reston va 20191 1 571.299.1800 stay connected facebook twitter google linkedin privacy policy terms of use engagor . all rights reserved . vat be 0834.080.135