city hall environmental services roads and transportation services conventional transit route navigator maps with nextbus codes st. thomas transit services has compiled a list of their most frequently asked questions in order to help serve your better . where is the transfer central transfer point located the st. thomas transit services central transfer point is located at wal mart . where can i catch the bus in my area bus stops and shelters are located along each bus route . free navigator maps and our full system ride guide are available online and in print to all riders . copies can also be picked up at the following locations transit operational centre 614 talbot street will be temporarily closed as of end of business day on saturday october 1 2016 st. thomas city hall environmental services dept 545 talbot street how can i get arrival information by telephone or internet you can now obtain real time arrival departure information by telephone or internet . by telephone simply use your telephone and call 226 212 0320 and enter the associated code for the stop . the phone number and stop code are displayed next to the arrival prediction times on the webpages . the arrival predictions for the stop will then be given to you over the phone . by internet simply navigate to the website www.nextbus.com click on the logo that says select your transit system and scroll down to the city of st. thomas under the ontario heading . choose the route and stop number . the next three arrival times will be shown . what are the hours of operation monday to friday 7 15 am to 6 45 pm . saturdays 9 15 am 6 45 pm . no sunday or holiday service how much does it cost to use the transit service exact cash advance tickets monthly pass adults 2.50 2.00 65.00 students 2.50 1.50 55.00 children 2.50 1.50 55.00 seniors 2.50 1.50 55.00 where can i purchase tickets and a monthly pass tickets and passes are available at the downtown transit terminal at 614 talbot street during operating hours . as of monday october 3 2016 the transit terminal will be temporarily located at 330 south edgeware road . tickets and monthly passes will be available for purchase at city hall beginning mid day on october 3 2016 . passenger fare classifications adult 19 64 years school student 5 18 years child 5 18 years senior 65 years children under 5 with parent or guardian and attendants ride free . student is a passenger who presents a valid student s card to the bus driver . any student who fails to present a valid student s card shall be required to pay a full adult fare . what if i need to transfer transfers to st. thomas transit buses are free . transfers are issued only upon request at the time a fare is paid . they can only be used to complete a one way trip . the transfer is not valid on previously traveled routes . expired transfers are not accepted . st. thomas transit is not responsible for lost stolen or mutilated transfers . what is priority and courtesy seating the accessibility for ontarians with disabilities act 2005 aoda requires businesses and organizations to provide accessible services to people with disabilities . the goal is for ontario to be fully accessible by 2025 . the integrated accessibility standards regulation iasr 191 11 is a standard developed under the aoda which includes 80 accessibility standards relating to transportation employment and information and communications . compliance dates set out in the iasr range from july 2011 through january 2021 . in compliance with section 49 of regulation 191 11 ontario s public transit authorities now provide priority seating designated for use by passengers with disabilities . transit authorities recognize there are other customer who would also benefit from having a seat near the front of the bus . a courtesy seating area has been designated for seniors expectant mothers adults traveling with infants small children or any other customer who may benefit from a seat near the front of the bus . for more information on priority and courtesy seating please refer to the show you care information pamphlet . can my service animal or other pet ride along with me service animals are welcome . pets are not allowed on st. thomas transit services . can i my child ride the bus in a stroller no to ensure safety to all passengers children must be removed from strollers and the stroller must be collapsed to fit between seats . non collapsible strollers are prohibited . for safety reasons children capable of sitting on their own must sit on a seat and not on an adults lap . wagons tricycles bicycles are prohibited can i smoke on the bus no smoking is prohibited on the buses or in the bus shelters . who do i contact for more information the st. thomas transit service is operated by voyageur transportation . their office is located at 614 talbot street st. thomas . the telephone number is 519 631 0001 . voyageur parallel transit to book a ride and general enquiry telephone 519 631 0001 to register for parallel transit telephone 519 631 1680 ext 4161 to obtain real time arrival departure information by telephone call 226 212 0320 to contact the city of st. thomas transit services representative telephone 519 631 0368 ext. 5130 postal address p.o. box 520 city hall st. thomas on n5p 3v7 email transit stthomas.ca main menu residentscity hallbusinessemploymentvisiting usforms search form search latest news notice of study completion dalewood drive bridge environmental assessment the notice of study completion has been issued for the dalewood drive bridge environmental assessment . the environmental study report is posted on the city s website for the 30 day review period ending on november 14 2016 . talbot street inkerman street intersection closure there will be nightly closures of talbot street at inkerman street from 6 p.m. to 6 a.m. for the week of october 17 21 for construction works . a detour will be in place using ross street wellington street and first avenue . we thank you for your patience and understanding as we complete this project . door to door water testing the city of st. thomas has been made aware that homeowners have been approached and asked to provide water samples for analysis . in some cases the person asking for the sample has indicated that they are from the city of st. thomas . in most of these cases the person asking for the sample is not a city of st. thomas employee but is representing a private company that sells home water treatment equipment . these companies use a variety of methods to convince homeowners to purchase expensive home water treatment systems . attention aldborough area residents aldborough area residents prevent basement flooding and receive up to 4500 back temporary closure of a section of moore street and the transit building temporary road closure & transit station closure notice moore street from talbot street to southward to the moore street parking lot will be closed temporarily starting on september 28 2016 . the st. thomas transit building will be closing at the end of business day on saturday october 1 2016 . beginning on monday october 3 2016 the day to day operations of the transit building will be temporarily moved to south edgeware road where space is available at the community recycling centre . 1 of 3 next how can we help appear as a deputation apply for a building permit apply for child care subsidy apply for a marriage licence apply for a job apply for social assistance apply for social housing bid on a tender book a facility buy a dog or cat tag buy garbage bag tags buy a memory leaf contact city council contact staff file a property standards service request find elgin county courthouse public parking locations have a affidavit signed by a commissioner of oaths join the seniors centre learn about cultural mapping moving here pay my property taxes photo submissions read council agendas & minutes rent a pavilion report a streetlight out tourism information a z all a b c d e f g h i j k l m n o p q r s t u v w x y z st. thomas proud 2005 agendas 2005 minutes 2006 agendas 2006 minutes 2007 agendas 2007 minutes 2008 agendas 2008 minutes 2009 agendas 2009 minutes 2010 agendas 2010 minutes 2011 agendas 2011 minutes 2012 agendas 2012 minutes 2013 agendas 2013 minutes 2014 agendas 2014 minutes 2014 municipal election 2015 agendas 2015 minutes 2016 agendas 2016 minutes accessibility active transportation adoptable pets affordable home ownership program airport st. thomas municipal airport faqs aldborough study area basement flooding grant program ambulance animal adoption animal bites animal rescue resources animal services animal services volunteer program aquatics asset management plan available ice barking dogs basement flooding basement flooding survey bid opportunities bid results birth certificates book a facility budgets building permit fees building permits building services business business licenses & registration by law enforcement by laws canada post community mailbox information caso canada southern railway station chamber of commerce st. thomas and district change of use permit child care child care faqs child care fee subsidy program child care providers child care research documents child care vision child care wage enhancement home child care enhancement information & application city and area map city clerk s department city clerk s department directory city council city departments city hall city manager city manager department directory city maps city sanitary sewer pipe full committee of adjustment notices community cat program community improvement program community recycling centre crc community recycling centre public liaison committee conservation and demand management construction projects contact us contact us staff directory by name conventional transit conventional transit route navigator maps cornerview child care council appointments and standing committees council deputations council minutes and agendas councillor burgess councillor clarke councillor kohler councillor rymal councillor stevenson councillor tinlin councillor wookey crc construction progress crossing guard times and locations cultural mapping project current snow plowing status customer service request form dalewood drive bridge class ea study information dead animal pick up on city right of way death certificates demolition permit development charges dog and cat tags downtown development board downtown st. thomas heritage area study drinking water drinking water quality reports drinking water system drop in programs early learning centre continuous care early learning centres dalewood location economic development corporation economic development corporation department directory elgin county courthouse parking areas elgin home child care employment opportunities engineering & construction environmental services environmental services department directory environmental services operations division facility rentals family ymca of st.thomas elgin financial statements fire department fire department about the fire department fire department directory fire department history fire department our vehicles fire department training and recruiting fire prevention firefighter s association st. thomas professional freedom of information and protection of privacy frequently asked questions garbage collection garbage collection & recycling health recruitment partnership scholarship heritage properties history of st. thomas honours and awards presentation horton farmers market household hazardous waste human resources about human resources human resources department directory insurance administration risk management jobs & tenders large article disposal lead water service library department directory library st. thomas public licence applications licences certificates permits lost and adoptable dogs and cats lottery licences lottery license eligibility guidelines lottery license how to apply malfunctioning sump pump mapping marriage certificates mayor heather jackson mayor heather jackson annual address and speeches mayor s 20 minute makeover challenge & community clean up day mayor s office attendance request form mayor s office department directory mayor s office frequently asked questions mayor s office request for certificates memorial arena & auditorium memory garden military museum elgin moving here neglected or abused animals notices to residents online forms