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pay parking tickets police incident reporting recconnect snow priority finder street maintenance directory tax bill payments halifax water mission statement to provide world class services for our customers and our environment important notices lake major water restriction continues lake major which serves the communities of dartmouth cole harbour westphal north preston and eastern passage continues to see water levels drop to new historic lows as a result of an ongoing lack of significant rainfall . click for more information ... stormwater credits & bill adjustments non residential stakeholder meeting halifax water would like feedback from non residential customers as we work to develop a framework for a new stormwater credit program and billing adjustment process . click for more details . halifax water launches advanced metering infrastructure project halifax water s advanced metering infrastructure ami project will enable three way digital communication between the meter the utility and customers . ami will increase customer convenience customer ability to track and manage their water usage in real time and enhance customer service . click here for more information ... more notices seasonal disinfection pilot program click for more information ... fire hydrant & catchbasin interactive mapping click for more information ... stormwater cost of service hearing click for more information ... get your water bill online click for more information ... water services wastewater stormwater rate fee information more ... getting connected sewer backups regional development charge call before you dig billing & account information wastewater and stormwater management stormwater billing facilities & infrastructure average water use biosolids management water wastewater stormwater rates and fees foipop advanced metering infrastructure final report january 2014 harbour solutions project 2015 water & wastewater rate application cross connection control program paying your bill n viro soil amendment peer review study 2012 rate application airport aerotech design and construction specifications 2016 cancelling services pollution prevention cost of service study june 2011 approved 2015 16 capital budget bulk fill stations inflow & infiltration reduction i & i program water wastewater stormwater cost of service rate design manual halifax water 5 year business plan 2015 16 to 2019 20 leak investigation system capacity & planning asset management assessment project executive summary report june 2011 low water pressure snc lavalin report nov. 2011 cow bay road drainage investigation integrated resource plan source water protection wastewater treatment facilities regulatory compliance water quality what should people not be flushing down their toilets or sinks blue city the water sustainable city of the near future geosmin information water & your health water sources water treatment plants water conservation water main renewal program emergency information head office 450 cowie hill road po box 8388 rpo csc halifax ns b3k 5m1 customer care regular phone hours monday to friday from 8 00 a.m. to 8 00 p.m. regular business hours monday to friday from 8 30 a.m. to 4 30 p.m. 24 hour emergency service water sewer & flooding 902 490 4820 sewer backup information call before you dig construction maintenance projects emergency repairs in progress spotlight new halifax water news room halifax water has a new news room for all the latest media & news releases street closures and service updates . in the news cbc national news story on infrastructure profiles halifax water sullivan s pond storm sewer renewal cbcl preliminary design report halifax water launches canada s first in pipe hydro project halifax water launches canada s first drinking water certified in pipe hydro system awards halifax water wins innovation award at canadian society of civil engineering conference the salvation army halifax water h20 fund in the spring of 2010 halifax water began working with the salvation army to establish a fund to assist halifax water customers who are truly in need and in april 1 2011 the help to others fund or h2o fund was launched . click for more information ... halifax water about halifax water billing & account information board of commissioners governance halifax water board reports 2013 2015 contact construction maintenance projects customer service forms halifax water employment news & media releases publications rules & regulations tenders rfqs rfps purchasing salvation army halifax water h20 program water quality twitter youtube residents by laws building & renovating civic events community resources construction projects culture & heritage energy & environment fire & emergency garbage & recycling getting around halifax water police recreation streets sidewalks & parking taxes winter operations business building & construction permits business & industrial parks business organizations business permits & licensing commercial 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