new one close x sign in email address password sign in forgotten your password click here register log in jewellery braceletsegg charmsengagement ringscufflinksearringsfine jewellery egg pendantsnecklacespendantsrings timepieces baselworld 2016 launches gentlemen s timepiecesladies timepieces explore collections three colours of love emotion treillage faberg rococo heritage faberg imperial the world of faberg peter carl faberg story of faberg imperial eggsdiscovering faberg craftsmanship video digital brochure store locator news contact us skip video privacy policy terms & conditions copyright 2016 faberg . all rights reserved . follow us privacy policy close x privacy policy we appreciate that protection of your privacy is very important to you . accordingly the faberg group will only use personal information you give us for strictly limited purposes . your personal information includes details like your name email addresses physical addresses phone numbers . we do not hold or transmit your credit card details . these are held directly by worldpay our payment service provider . we will hold and use your personal data only for authorised purposes such as dealing with any enquiries you make to us including registering you as a user on our web site if you request it carrying out appropriate credit or identity checks if you want to buy something from us processing your order delivering your purchases to you . we may pass your data on to third parties in different jurisdictions for these purposes . we will not pass your personal information on to parties outside the faberg group for marketing purposes but we may use it for our own marketing and in offering you our products and services or inviting you to events . this may mean your personal information is passed to a faberg group company outside the jurisdiction where you live . you will of course be entitled to opt out of receiving our marketing information if you wish . we and our service providers collate statistical information about website traffic sales and other commercial information but these statistics are not passed to other parties . our website uses cookies a cookie is a piece of software that is stored on your computer or mobile device by your web browser which allows the website to remember your preferences . most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance . if you chose not to accept cookies you will still be able to use most of the features on our website . however if you do experience any problems or questions then please contact us at info faberge.com . please note that we may disclose your personal data to regulatory or other bodies in order to comply with any legal obligation . this may include exchanging information with other organisations for the purpose of fraud prevention . by giving us your personal information you promise that the personal data you give us is accurate that you will let us know if it changes and you agree that we may hold and use your data for the purposes set out above and any other lawful purpose . this policy reflects faberg s current practices but may be changed and updated . the last update will be noted at the end of this policy . you may ask faberg for access to or to correct update or delete information about you by contacting our team at info faberge.com . conditions of use of our web site this website is owned and operated by faberg uk limited which has its registered office at 23 king street london sw1y 6qy united kingdom . if you do not wish to accept these terms and conditions of use of our website you should not use our website . by using our website you agree to these terms and conditions of use . we may revise these terms if we do the latest date of update will be noted at the end of these terms . 1 intellectual property rights the faberg group is the owner or licensee of the intellectual property rights designs images graphics photographs sounds videos copyright trademarks etc in the website and any material published on it . this material including the design of any items featured on the website is protected by intellectual property laws around the world . nothing on this website or any material displayed on it including the design of any items featured may be copied reproduced adapted downloaded distributed or used or exploited in any way in whole or in part without the prior express written permission of faberg . this is an important term for us and faberg is vigilant in protecting its intellectual property rights . 2 linking you may link to our website but you must link to our home page so that users of your site do not think we are associated or connected to you . when sites do link to our website or when we link to other sites we are not responsible for the content on the other sites or any use you make of those sites . those sites will have their own terms and conditions of use . 3 no commercial use you are permitted to print one copy of any of the pages from our website for your own personal non commercial reference . you may not copy adapt publish transmit generate advertising or use or exploit the site in any other way . 4 accuracy of information on this website we have taken care to ensure that information and material on this site is accurate but we make no representation and give no guarantee that it meets any particular standard of reliability or accuracy . it is provided free of charge for your own personal information . the information is not intended for business or academic use . 5 limitation of our liability to the maximum extent permissible by law we expressly exclude liability for any direct indirect special or consequential damages whether in contract negligence or otherwise arising out of your or anyone else s use of this website or the reliance of information on it . if we are held liable by a court of competent jurisdiction for any loss you suffer as a result of your use of or inability to use this website or use of any information on it you agree that the maximum liability to the faberg group of companies is gbp 5 000 . nothing in this section limits or excludes the liability of the faberg group of companies for death or personal injury arising from our negligence nor our liability for fraud or fraudulent misrepresentation nor any other liability which can not be excluded or limited by law . 6 governing law and jurisdiction . these terms and conditions of use are governed by the laws of england and you agree to the exclusive jurisdiction of the english courts irrespective of where you live or access our website . updated on 18 01 2016 terms & conditions close x faberg terms and conditions of sale these terms and conditions apply to all sales made on our web site or in our company stores currently in london new york and geneva . unless we tell you otherwise they do not apply to any purchases you make from authorised faberg retailers or other outlets those retailers will have their own terms and conditions of sale . 1 who we are the particular faberg entity you contract with to sell your purchase to you varies depending on how and where you purchase your items . in all instances we will refer to this party as faberg or us or we etc in this agreement . if you purchase your items online or at our london store the seller is faberg uk limited whose registered office is 23 king street london sw1y 6qy . if you purchase your items from our geneva store the seller is faberg suisse s.a. whose registered address is grand hotel kempinski arcades quai du mont blanc 19 1201 gen ve switzerland . if you purchase your items from our new york store the seller is faberg inc whose registered address is 2711 centreville road suite 400 wilmington 19808 delaware usa . in general to contact us you should do so at sales faberge.com 2 eligibility and personal details by placing an order with us you must be legally capable of entering into a contract with us . this normally includes being at least 18 years of age . you confirm that the information you provide about yourself is true accurate and complete and that you are the person referred to in the billing information . if any information changes you should advise us straight away . for online sales you promise to keep your login details secure and not give them to anybody else . you must notify us immediately if you think there has been a breach of security or unauthorised use of your account . we do not guarantee that you will be able to make online purchases in all countries or that we will accept all payment cards . by making an offer asking to purchase merchandise from us you authorise us to carry out credit checks to transmit or obtain information about you to or from third parties in any jurisdiction to authenticate your identity and to process your personal information to complete the transaction . see our privacy policy for how we may use your personal information . 3 how the contract for sale is formed all offers to buy or sell merchandise are conditional on the merchandise being available for sale at the time of intended delivery . if you are purchasing in store the contract to purchase is formed when you agree with our sales assistant to purchase a particular item even if you don t pay for it right then . simply asking to see an item that is not in stock does not create a contract to buy it . paying a deposit would be taken as evidence of a contract to buy the item . if you subsequently change your mind depending on applicable law and subject to our cancellation and returns policy we do not have to refund your deposit or purchase price . if you ask us to make a personalised item or some other item especially for you then our agreement to make it and part payment by you will create the contract . from that point on you will be liable for the full contract price . we do not accept cancellations or returns on personalised items or items made especially for you . for online contracts your order constitutes an offer to faberg that you will buy the merchandise . all orders are subject to acceptance by us . our online sales procedure is intended to make available for sale only those items we have in stock and items for delivery to countries in the drop down menu . if there is any discrepancy between the sales procedure and these terms and conditions of sale these terms and conditions take precedence . not all items advertised on our web site are available for sale online . items in your shopping basket are not necessarily secure and may be purchased by other customers . we will confirm receipt of your order order confirmation receipt but the contract will not be formed until we have checked availability and actually despatched the order to you . we will send you a despatch confirmation when the order has been despatched to you . the despatch confirmation serves to confirm that the contract has been formed and also advises you of the delivery details . if you do not receive an order confirmation receipt within 5 hours of placing your order or you do not receive a despatch confirmation within 5 days of placing your order you should contact our online sales staff