enable javascript and reload this page . skip to content vi anv nder cookies f r att ge dig b sta m jliga kundupplevelse . om du forts tter inneb r det att du accepterar att cookies anv nds . l s mer om cookies f r att anv nda hl ns.se m ste du sl p javascript i din webbl sare . kontakt & kundservice hitta varuhus mina favoriter mina sidor & logga in medlem i hl ns logga in h r du r nu utloggad . om du hade en varukorg har vi sparat den till n sta g ng du loggar in . varukorg basket.summary.totals.baskettotal meny avdelningar meny st ng hl ns s k s k hem & inredningdamherrbarnsk nhetreabra val varum rken just nu s k se produkter in english about hl ns we are proud to be sweden s leading department store chain and one of the country s most recognisable brands . our mission is to offer carefully selected affordable and sustainable solutions that we believe can satisfy people s requirements in an uncomplicated inspiring and welcoming manner . ahlens.se in english our history sustainability hl ns city stockholm tourist centre customer service faq hl ns houses a carefully considered collection of selected brands and proprietary labels all under one roof . our customers are able to browse among an inspiring assortment of value for money products within home styling and interior design fashion beauty foodstuffs and entertainment . key figures for 2014 sales of sek 4.9 billion 3 330 employees 77 department stores in sweden around 80 million visitors 2.1 million members our history in brief the genesis of hl ns as we know it today was the postal order company hl n & holm . the company was founded in 1899 by johan petter hl n and erik holm in the small town of insj n dalarna county . just as today the company sold goods within fashion beauty and interior design . the first hl n & holm catalogue was published in the same year as the company was founded and contained 272 articles . during its first five years the company grew from sending 290 packages per year to just over 50 000 . after 10 years johan petter hl n oversaw a company with sales of sek 1.5 million and 255 employees . in 1915 the business moved to a new address at ringv gen 100 in stockholm . hl n commissioned a seven storey property of over 100 000 square feet . today the company s head office is still located at the very same address.in 1988 hl ns ab was taken over by axel johnson ab owned by antonia ax son johnson . the 1990s saw hl ns develop into a modern retail chain of international repute . the business concentrated its focus during this period to three business areas fashion mode beauty sk nhet and homeware hem . sustainability as a part of our overall strategy we have continued to develop our sustainability efforts with new products partnerships and in particular more communication . in 2014 s sustainability report you can read about all of our activities and challenges.read the report here hl ns city stockholm practical information hl ns city stockholm also offers a variety of extra services for its customers such as personal shopping within homeware fashion and beauty . for further information please contact personal shopping on level 4 . telephone 46 0 8 676 64 50email personalshopping.stockholm ahlens.se.at hl ns city stockholm you can safely store your bags while you shop or eat at one of our restaurants . there are various sizes of locker available the largest providing ample space for luggage sized bags . the storage lockers are located on level 2 and cost sek 20 . tourist centreat hl ns city stockholm s tourist centre you can find help with your tax free questions local transport event ticket booking guided tours hotels restaurants and tips about tourist attractions . download free maps and charge your phone at any of the charging stations . everyone speaks swedish and english . find your way & contactthe tourist centre is located on level 2 right by the lavatories and storage lockers . hl ns city stockholm level 2klarabergsgatan 50telephone 46 0 8 676 62 13email touristinfo ahlenscity stockholm ahlens.seopening timesmon fri 10 am 9 pmsat 10 am 7 pmsun 11 am 7 pmfind the opening times for your nearest department store here contact details you are always welcome to contact hl ns customer service with any queries . the staff at our department stores are always happy to help you with whatever you may need . customer servicecustomerservice ahlens.se 46 8 402 80 16weekdays 10 00 am 4 00 pm hl ns kundservice 118 90 stockholmswitchboard connect you to your department store 46 0 8 402 80 00weekdays 7 am 6 pmfind your nearest department store hereleave a commentif you would like to leave a comment about your experiences as a customer at one of our department stores or about any other matter you are more than welcome to get in touch with us at customerservice ahlens.se or by phone on 46 8 402 80 16 . unionpay card we accept unionpay card at hl ns city stockholm . contact us at touristinfo ahlenscity stockholm ahlens with any queries . faq how do i shop at hl ns you are welcome to shop at one of our department stores or visit ahlens.se . we currently deliver only to addresses in sweden . how do i exchange or return a purchase for items purchased in one of our stores or from ahlens.se hl ns allows customers to return or exchange unopened and unused items within 30 days of purchase . items can be exchanged in any of our hl ns department stores on presentation of a valid receipt . i would like to buy a gift certificate where can i find one you can buy a gift certificate in person at one of our department stores . you pay with cash or by card for a physical gift certificate that you can take home . the gift certificate is valid at all hl ns department stores in sweden and at ahlens.se . only gift certificates with a scratch code are valid at ahlens.se.do not forget that gift certificates have an intrinsic value for which reason lost certificates can not be replaced . how do i become a member of hl ns an hl ns membership is free of charge and means that you collect points on your purchases points which can later be converted to a bonus . in order to collect points on your purchases the purchases must be registered when you shop at our department stores or at ahlens.se.register as a member here or in person at one of our stores . you will be required to provide a swedish personal identity number to register in store or on our website . if you do not have a swedish personal identity number you can contact our customer service on 46 0 20 49 91 10 or by email customerservice ahlens.se and give your full name address and date of birth.as a member you receive newsletters detailing new arrivals inspirations and special offers . we communicate via post email text message and at ahlens.se . you can even find our magazine and catalogues on our dedicated app for iphone and android . read the latest magazine catalogue here . all of our communication is currently in swedish and our newsletters are posted to a select portion of members living in sweden . i would like to apply for a job with you what should i do if the competence we need can not be identified internally we announce available positions on our website here.if you are interested in a job or internship at our head office keep an eye on our website . internships are advertised a semester in advance at the beginning of each semester . candidates for internships will be called for an interview and given feedback just as though you had applied for a regular job with us.if you would like to apply for an internship within the it or finance departments send your application through our group company axstores . i am a supplier how do i get in touch with the correct purchaser please contact hl ns switchboard on 46 0 8 402 80 00 . the switchboard is open 7 am 6 pm on weekdays and will be able to direct your call . inneh ll kontakt & kundservice hitta varuhus press & bildbank jobba hos oss om oss h llbarhet presentkort magasin & katalog restaurang & caf tj nster & service bli medlem medlem i hl ns mina sidor personal shopping anm l dig till nyhetsbrevet anm l message har du fr gor kontakta kundservice . maila kundservice ahlens.se eller ring 020 49 91 10 ppet helgfria vardagar 10.00 16.00 . handla enkelt och tryggt vanliga fr gork pvillkor till kundservice javascript & cookies reservation hantering av personuppgifter in english hl ns 2016