tracks everything that matters so you don t have to over 8 000 organizations rely on gemini for centralized workflow automated comms & reporting rapid implementation microsoft integrations express & enterprise the ease of use and level of functionality is exceptional ; our operations teams would be lost without it . gemini far exceeds anything else on the market . minttwist gemini software has made logging issues tracking their status and finding them simple . it was ready in no time and provides the complete solution our company needs . alchemy software we grew up with gemini and it always served us well . countersoft is clearly committed to serving customers and that shows in the quality and richness of the product . dotnetnuke the biodiversity heritage library has over 33 million pages and counting ... read the biodiversity heritage library white paper and see how gemini helps to manage their vast content library biodiversity heritage library success jump start gemini adoption with our complete video library share & collaborate bring everyone onto the same page and get stuff done as a team . 3 ticketing strategies gemini s versatility gives you 3 ways to track triage and manage tickets . business rules & sla beat deadlines keep obligations delight customers and don t drop balls . project templates give every team a project that speaks their language and solve tool adoption . videos build a best in class it management system with gemini ticketing and tracking capture requirements track progress and collaborate in private or shared workspaces . control scope visibility and sharing of work . combining agile ticketing with issue tracking kills the conundrum of supporting the business and shielding the delivery team from stakeholder noise . flexible data capture custom fields customizable workflow auto notifications and quick start templates to make bug and issue tracking simple . with a restful api event framework open source apps and built in integrations you can make gemini fit your processes like a glove . guides awesome open source apps extensions & integrations assign resource status event email notification engine timer quick entry ui user created alert event integrations gemini scales for every size of team project or enterprise gemini express 10 user month instant cloud based access apps and integrations pre loaded monthly billing cancel anytime go express or gemini enterprise 850 10 user starter pack install gemini on your server unlimited flexibility and total control optional source code licensing go enterprise try gemini now or request a demo try gemini or request demo solutions issue tracking bug tracking agile & scrum help desk ticketing itil & service desk project tracking test management requirements capture learn express edition enterprise edition free guides gemini academy success stories integrations & apps comparison downloads support documentation public issue tracker our help desk people & process blog product news about us contact us contact countersoft 548 market st 53339 san francisco ca 94104 5401 usa european headquarters 86 90 paul street london ec2a 4ne uk our people & process mission centralize know how & intel focus the right minds with the right intel on the right subject so you can achieve the impossible . take the pain from mundane automate the hell out of routine so you stay focused on your day job and go home on time . channel noise & interruptions turn down the noise from email and high maintenance models so you can think and work in peace . care for your stakeholders build bridges that manage the different flows so you don t get snarled up in stakeholder traffic . 2015 countersoft privacy policy terms of use