security services television why choose cogeco television packages receivers discover tivo service channel list cogeco on demand phone why choose cogeco phone packages compare packages long distance plans how to order bundles and promotions build your bundle client back my internet service my internet usage internet usage explanation security services wi fi hotspots speed test tool my tv service tv guide channel list choose my tv channels what s new on demand mobile tv apps record remotely my phone service my phone usage long distance rates calling features my bill pay my bill view my bill switch to online billing understand my bill online billing contest my services modify my services help back internet faq user guides tv tivo tivo service faq standard tv service faq user guides phone faq user guides other resources contact us billing are you moving network status accessibility my account webmail fr qu bec ontario consumer business webmail contact us fr qu bec ontario shop internet why choose cogeco internet packages compare packages security services television why choose cogeco television packages receivers discover tivo service channel list cogeco on demand phone why choose cogeco phone packages compare packages long distance plans how to order bundles and promotions build your bundle already a client my internet service my internet usage internet usage explanation security services wi fi hotspots speed test tool my tv service tv guide channel list choose my tv channels what s new on demand mobile tv apps record remotely my phone service my phone usage long distance rates calling features my bill pay my bill view my bill switch to online billing understand my bill online billing contest my services modify my services help internet faq user guides tv tivo tivo service faq standard tv service faq user guides phone faq user guides other resources contact us billing are you moving network status accessibility my account you have been located in qu bec . you can change your province here . qu bec ontario feedback homepage discover our offer ultrafibre 40 unlimitedunlimited internet and ultrafast speeds bundles & promotionsbundle your services and save current offerfast internet & flexible tv duo shop for products and services from the ultrafast internet and reliable phone services you need to the flexible tv packages you want we have you covered . learn morespeeds of up to 120 mbps so you can download an hd movie in less than 90 seconds . internet learn morepersonalize your tv experience with tivo the advanced pvr everyone s talking about . television learn moreget a highly reliable home phone service at a competitive price . phone learn moreget smart savings by combining your cogeco services . bundles already a client get the most out of your services my account webmail new releases on demand paperless billing contest quick links what s playing now wi fi hotspots internet speed test understand your internet usage tv channels list help order online shop internet television phone packages business solutions contact us by phone in person by email making a complaint support faqs billing moving outages cogeco on demand accessibility corporate cogeco connexion careers press releases and events cogeco communications cca cogeco inc. cgo cogecotv shop internet television phone packages business solutions contact us by phone in person by email making a complaint support faqs billing moving outages cogeco on demand accessibility corporate cogeco connexion careers press releases and events cogeco communications cca cogeco inc. cgo cogecotv google plus facebook twitter legal links privacy terms and conditions regulatory affairs show restrictions and legal information restrictions and legal informationprices may vary by region . available where technology permits . taxes not included . installation and or activation fees may apply . limited time offer . can not be combined with any other promotion on the same service . promotions are limited to new customers or those who have disconnected their service for more than 6 months . a minimum commitment period corresponding to the promotion is required to benefit from the promotional prices . preauthorized debits or credit card payments and service bundling on a single invoice are required . a termination fee shall be charged to customers who disconnect their service prior to the end of the contract period . such fee shall be equal to the rebate on the sales price of the equipment amortized over the term of the contract and multiplied by the number of months remaining in the contract period . in the absence of such a rebate the termination fee shall be equal to the lesser of 50 or 10 % of the total monthly fee remaining in the contract period for each service . photos are for illustrative purposes only . fibre powered services based on overall capacity to deliver concurrently on a same network through the combination of optical fibre and coaxial cable all services tv phone and internet to each customer . internetdownload and upload speeds can vary with internet traffic remote peers your network configuration the use of wireless equipment and other factors . systems that do not meet the minimum requirements will be unable to reach the advertised speeds . after the promotional period the standard rate will apply . wired modem rental included in all prices . downloading standard movies assuming an average standard definition 2 hours movie uses about 1 gb and hd movies assuming an average high definition 2 hours movie uses about 2.5 gb . . other factors can also have an impact on the downloads.wi fi hotspots provide free and unlimited internet access to cogeco high speed internet subscribers and limited access to non cogeco high speed internet subscribers . visit cogeco.ca wifi for locations and details . . the cogeco security services suite is 2 per month with cogeco high speed internet ultrafibre 15 and is included in all other packages . additional charges will apply for exceeding bit cap usage allowed for each cogeco specific packages ; visit cogeco.ca highspeedinternetquebec for details . usage rates may be changed by cogeco upon 30 day notice for . as mentioned in the aup the customer is entirely responsible for his internet service usage and for the security of any devices wireless or wi fi systems he chooses to utilize or interconnect to cogeco s network . we recommend to all our subscribers that they take appropriate steps to secure from misuse any such equipment accordingly . please refer to the acceptable use policy aup and terms & conditions documents for more information . televisionchannels may vary per region . the purchase or rental of a digital receiver is required to access digital television service from cogeco . the purchase price of the digital receiver includes an environmental handling fee ehf of 0.80 payable to the epra electronic products recycling association . the ehf is invoiced upon purchase of the digital receiver . when electronic equipment is rented digital receiver modem and emta cogeco will pay for the ehf . the selection of channels can be changed only once every 30 days . the purchase or rental of a digital receiver is required to access digital television service from cogeco . a 6 to 24 month subscription might be required . cogeco on demand service is offered where the technology is available and for customers who meet the cogeco on demand access requirements . hd channels are available with the subscription to the equivalent channel in standard definition . hd receiver required . the high definition receiver digital video recorder tivo dvr and tivo mini promotions are valid only if the customer is a new digital tv subscriber . 2015 tivo inc. all rights reserved . tivo the tivo logo one pass wishlist tivo central the thumbs up logo and the thumbs down logo are registered trademarks of tivo inc. or its subsidiaries worldwide . ios ipad iphone and ipod touch are registered trademarks of apple inc. registered in the u.s. and other countries . app store is a service mark of apple inc. netflix is a registered trademark of netflix inc. youtube is a trademark of google inc. all other trademarks are the property of their respective owners . the cogeco tivo service requires the subscription to the rental of a tivo dvr cogeco high speed internet and the cogeco wireless modem as well as a minimal subscription to the digital basic package . the cogeco tivo service can support up to 6 connected television sets . each additional television set requires the subscription to the rental of a tivo mini receiver . installation charges may apply for additional outlets . the cogeco tivo service is an internet based service . approximately 1gb of data traffic will be consumed between the tivo boxes and the internet to supply programming information and this will be counted against a customer s monthly internet usage limit . the content accessed via internet applications such as netflix and youtube consumes data and this will be counted against a customer s monthly internet usage limit . depending on the type of internet package chosen by the customer additional charges will apply for exceeding bit cap usage allowed for each cogeco specific high speed internet package . netflix is available in certain countries . streaming membership required . more information at www.netflix.com . access to the mobile apps requires a subscription to the tv package containing the associated digital channel . channel availability may vary per region . the content viewed on mobile apps requires bandwidth which is included in the customer s internet or cellular data package . additional usage fees may apply if the customer exceeds the monthly data transfer capacity gb included in his package . viewing content is restricted to canada . plex the plex play logo and plex media server are trademarks of plex and used under a license . home phonecogeco home phone is a residential service and must only be used for residential purposes . the minutes included in each long distance plan offered are calculated on a calendar month basis . if the number of minutes included in the chosen long distance plan is reached within a given month the additional minutes will be charged in extra at the then current rate per minute per country applicable for the remaining of the month . international long distance plans are conditional to a subscription to one of our home phone packages . after the promotional period of 3 months the then current standard rate will apply . to qualify for this offer you must subscribe to 2 service s including cogeco digital cable tv or cogeco high speed internet . 2016 cogeco connexion heads up you are being redirected to a part of our website that is not adapted to your device . continue anyhow stay on this site