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leader in the gartner 2016 magic quadrant for marketing resource management mrm read the report a powerful cx suite creating a consistent customer experience across all channels . view the infographic plastimayd bolsters its sales force with infor cpq creating a consistent customer experience across all channels . read the case study home products infor customer experience suite specialized by industry distribution distribution financial services financial services high tech and electronics high tech and electronics retail retail manufacturing manufacturing distribution improve the conversation between suppliers and distributors and meet unique customer requirements by using infor customer experience suite to increase productivity and adapt easily and quickly to the evolving distribution landscape.learn more about infor customer experience suite solutions for distribution highlights keep control over vast inventory . actively manage correct inventory levels at your customer s in site locations . help your customers target additional revenue streams and execute growth strategies . reach your customers with the right offer and the right time . create and execute campaigns . present a single integrated quote from any device 24x7 . financial services gain a 360 degree view of customer interactions to help you provide better service have more meaningful conversations and anticipate customer needs with infor customer experience suite . you ll be able to align your sales and marketing departments for better real time information sharing shared strategy and more effective marketing and sales campaigns . learn more about infor solutions for financial services highlights get real time personalization . strategically apply data analytics to enhance customer interactions . track important financial information in one consolidated view . receive alerts when thresholds are met based on your clients portfolio performance to facilitate quick responses . manage campaigns more effectively with localized and targeted content . high tech and electronics shift to a more customer focused approach to business to raise brand awareness improve customer relationships and meet the unique customer demand . by leveraging marketing automation crm marketing resource management and product configuration tools high tech and electronics companies can effectively deliver innovative and reliable products to the market.learn more about infor solutions for high tech and electronics highlights optimize your customer interactions across multiple business units and channels . provide a single integrated quotation of all systems and subcomponents of a highly complex order . plan execute and monitor multi channel marketing campaigns . formulate insights that can increase leads retention and revenue . retail deliver relevant timely information so you can build meaningful connections with customers with the infor customer experience suite . you ll gain the insight you need to create a personalized shopping experience improve customer service and build long term loyalty.learn more about infor solutions for retail highlights deliver the same personalized experience online in store or via mobile device . integrate customer data and marketing technology tools . use social marketing to monitor listen and profile to identify the best leads and send personalized offers . anticipate and meet customer demand for product or quality improvements as well as customer shopping preferences through detailed analysis of customer information . lifestyle retailer tommy bahama developed a better understanding of its customers and boosted sales . read case study manufacturing overcome the challenges of doing business globally by attaining a 360 degree view of your customers with infor customer experience suite . you ll be able to easily keep track of all customer transactions and meet unique customer requirements in a profitable way . and you can integrate and share data across departments to support your organization s workflow . learn more about infor customer experience suite solutions for manufacturing highlights maintain a comprehensive database of vendors and suppliers to effectively manage supply and demand . integrate with back office systems to access key customer information and manufacturing data . improve accuracy and customer satisfaction . leverage advanced analytics to make informed decisions with real time visibility into your crm related data . independent stave is the world s largest whiskey and wine barrel manufacturer and infor crm 2014 project of the year winner . watch the video customer stories meridian bioscience crm hear employees talk about the impact infor crm has made on their business and call infor crm a very intuitive system easy to use and easy to adapt . watch the video de carlo manufacturer of wooden doors and windows responds faster to market requests with infor product configurator . read the customer profile quality solutions inc. learn how quality solutions inc. created an industry leading work order platform with infor crm . read the customer profile plastimayd plastimayd reduces costs and increases sales with infor product configurator . read the customer profile amica life hear about the impact infor crm made the moment of go live and the impacts to overall customers experience . watch the video products infor customer experience suite delivers alignment and operational efficiencies across all departments resulting in optimal strategy execution and consistent customer experiences that will increase customer and brand loyalty . infor configure price quote capture knowledge about your customizable products once and then share with dealers and your sales force on any device to make selection and configuration intuitive and error free . this image driven easy to use solution delivers fast and accurate quoting and guarantees one vision from order to delivery while cutting costs and boosting profits.learn more highlights dynamic customizable user experience product rules and constraints engine integrates with crm erp and cad systems multi channel capabilities cloud based or on premise increase sales cut costs and differentiate your brand.watch the demo infor contract lifecycle management infor contract lifecycle management clm improves the creation negotiation execution and management of contracts throughout their development . the application treats key terms conditions and clauses as attributes and provides insights on those elements . by doing away with a document centric approach and incorporating an intuitive user experience design infor clm accelerates and streamlines all enterprise contract processes helping to shorten sales cycles and reduce costs while also generating context rich analytics to help manage risk and optimize performance . learn more highlights attribute centric architecture rules based contract creation rich analytics fast customization end to end visibility and compliance monitoring intuitive ux improve the creation negotiation execution and management of contracts throughout their development.watch the video infor customer relationship management infor crm is an award winning crm solution that delivers a complete view of customer interactions across your sales marketing customer service and support teams so they can collaborate effectively and respond promptly and knowledgably to sales opportunities and customer inquiries both in the office and in the field.learn more highlights state of the art technology platform delivers cost effective purpose built solutions . get flexibility and control in how you deploy use and pay for this powerful crm solution . actionable insights enable informed decision making . get rich functionality on smartphones and tablets hear about the immediate impact infor crm has made on the business and the huge advantages to overall customer experience.watch the video infor interaction advisor optimize your customer interactions across multiple departments and channels with the power of infor interaction advisor . this tool finds the best offers for a single customer and will take your organization s customer experience management and roi to new heights.learn more highlights advanced decision engine presents the best offer to the customer in real time . take strategic advantage of every customer interaction on all of your channels . improve your cross sell or upsell on self serve face to face and ear to ear channels . understand what drives customer response and optimize your targeting for the future . double or even triple offer acceptance rates with infor interaction advisor.read the brochure infor marketing resource management this crucial operations tool helps you better plan execute and monitor multi channel marketing campaigns . you get digital asset management resource management project management budget and cost tracking creative approval processing capacity planning and analytics.learn more highlights create marketing plans . track activities . manage collaborative production . control budgets and finances . localize print materials . manage digital brand assets . manage all your marketing activities along with the resources and campaign management processes.read the brochure infor omni channel campaign management get the right tools to plan execute and monitor your outbound direct marketing campaigns across every customer contact channel . with infor omni channel campaign management you ll be able to easily analyze your customer data to find the best customers for a single offer.learn more highlights build ongoing customer relationships while respecting your customers preferences . allow your customers to opt in or out . get help acquiring and keeping customers as well as selling more to each one . follow your company s marketing policies and comply with regulations . learn how you can effectively analyze data to create the best offer to present to your customers.watch the video infor rhythm enrich the user experience for customers citizens patients and partners . infor rhythm shows tailored content and industry specific configuration offering an unparalleled personalized business platform that incorporates beautiful design with out of the box back office and inventory management integrations.learn more highlights single sign on user authentication omni channel engagement modern open source architecture best in class design agency services building and hosting services for responsive web sites create intelligent integrated and beautiful online interactions.read brochure infor sales intelligence for crm infor sales intelligence for crm connects with your customer relationship management crm platform to help you define customer purchase likelihood . you can also use the data you already have