account sign out sign in register help products solutions downloads store support training partners about otn products and services oracle applications rightnow overview oracle service cloud industry leading web social and contact center cloud solution rightnow web experience oracle service cloud community self service oracle standalone cobrowse cloud service oracle rightnow web self service cloud service oracle rightnow mobile cloud service oracle rightnow chat cloud service oracle rightnow email management cloud service see all rightnow web experience rightnow social experience oracle rightnow social monitor cloud service oracle rightnow self service for facebook cloud service see all rightnow social experience rightnow contact center experience oracle rightnow dynamic agent desktop cloud service oracle rightnow cobrowse cloud service see all rightnow contact center experience rightnow policy automation oracle rightnow policy automation rightnow engage oracle rightnow feedback cloud 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to deliver the best customer experiences when where and how customers want it . oracle service cloud combines web social and contact center experiences for a unified cross channel service solution in the cloud enabling organizations to increase sales and adoption build trust and strengthen relationships and reduce costs and effort . the enterprise platform provides transparent reliability unmatched security and total cloud freedom for mission critical customer experience delivery . why oracle oracle is moving aggressively to offer customers a full range of cloud solutions including sales force automation human resources social networking databases and java as part of the oracle public cloud . together oracle and rightnow can enable a superior customer experience at every contact and across every channel ... read more oracle rightnow web experience oracle rightnow web experience provides a rich online customer experience solution so consumers can research purchase or resolve issues from any device . set a standard for best in class service by allowing your customers to interact on their own terms while you increase conversions and lower service costs . oracle service cloud community self service oracle standalone cobrowse cloud service oracle rightnow web self service cloud service oracle rightnow mobile cloud service oracle rightnow chat cloud service oracle rightnow email management cloud service rightnow social experience oracle rightnow social experience enables brands to manage social interactions as a fully integrated part of the customer experience . oracle rightnow social experience is designed to extend the customer experience to the places where consumers are learning sharing and buying across the social web . oracle rightnow social monitor cloud service oracle rightnow self service for facebook cloud service rightnow contact center experience oracle rightnow contact center experience delivers end to end management of the customer journey through unified records interfaces and knowledge . even your junior agents are able to deliver exceptional experiences consistently across every channel for operational efficiency and service excellence . oracle rightnow dynamic agent desktop cloud service oracle rightnow cobrowse cloud service rightnow policy automation provide dynamic precise and personalized customer advice experiences via self service call center and face to face channels . policy automation enables your organization to capture manage and deploy complex policies for benefit eligibility determination tailored incident creation welfare payments tax obligations education course credits license and permit eligibility insurance premiums needs analysis and much more . oracle rightnow policy automation rightnow engage through closed loop marketing and integrated analytics oracle rightnow engage enhances the customer experience by delivering proactive highly personalized communications while providing brands with real time actionable insights to build loyalty and drive revenue . oracle rightnow feedback cloud service oracle rightnow outreach cloud service oracle rightnow analytics cloud service oracle rightnow knowledge cloud service oracle rightnow service experience platform purpose built cloud based platform to deliver great customer experiences across all channels of interaction . for over a decade oracle rightnow has taken learnings and matured the cloud infrastructure to lead the way in saas delivery supporting over 2 billion global transactions a day for some of the world s largest brands . oracle rightnow service experience platform related solutions oracle crm oracle web commerce oracle accelerate for midsize companies oracle webcenter oracle retail oracle communications blogs and newsletters complete crm blog complete commerce blog webcenter blog retail blog we re here to help engage a sales expert 1 800 633 0738 contact sales for product pricing and licensing questions . access support rightnow support 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