the isle of wight o home at home for business property & developers your bill & account paying your bill ways to pay your bill pay your bill online quick way to pay your bill pay by direct debit direct debit guarantee pay by direct debit set up direct debit amend direct debit details request a payment card paying your billpaying your bill standfirst your account set up an account change your details submit a meter reading notify us of a bereavement account name only needs changing executor s details required account to be closed notify us of a bereavement eservices are coming your account about your bill your bill explained your bill explained our charges our charges changes to charges bill higher than expected payment plan recalculation consumption guide our charges where your money goes where your money goes estimated bills estimated bills request a copy of your bill request a copy of your bill about your bill individual needs difficulty paying your bill watersure water direct newstart essentials tariff contact us difficulty paying your bill services we offer register for individual needs services we offer who else gives advice who else gives advice facts for external advisors facts for external advisors individual needs moving house moving within our area moving within our area moving into our area moving into our area moving out of our area moving out of our area moving house wastewater only customers affinity water affinity water bournemouth water bournemouth water cholderton & district water cholderton & district water portsmouth water portsmouth water south east water customer metering programme south east water sutton & east surrey water sutton & east surrey water thames water thames water wessex water wessex water wastewater only customers your bill & accountquickly and easily pay your bill change your account details or find out how your charges are calculated your water water meters metering programme metering programme metering programme apply for a meter apply for a meter facts about meters electrical earthing facts about meters your meter reading your amr meter your meter reading submit a meter reading submit a meter reading water meters save water in the home water efficiency grant scheme home visit water saving tips do it yourself water saving calculator plumbers european water label in the home in the garden water saving tips in the garden water butts waterwise plant guide in the garden future projects future projects future projects save water blog save water blog save water emergencies what to do prepare for winter flooding internal flooding external flooding flooding who s responsible the causes of flooding flooding bogus callers emergencies what to do water resources water resources latest what we are doing what we have done water resources latest where our water comes from groundwater river abstraction reservoirs where our water comes from reservoir levels reservoir levels regional rainfall regional rainfall water resources about your water drinking water quality water treatment water hardness limescale water hardness taste and smell fluoridation discolouration of water lead plumbing drinking water quality how hard is your water how hard is your water water for health water for health managing water pressure water pressure the facts managing water pressure about your water leaks leaks at your home leak allowance testing for a leak repaired a leak working outside your property leaks at your home report a leak life cycle of a leak leak detection future targets leaks product discounts save a flush form product discountstake a look at our offers on discounted water efficient products . your waterfind out how to save water energy and money and learn a bit about your water supply your wastewater surface water drainage surface water rebate form surface water drainage septic tanks septic tanks sewer ownership sewer ownership changes films explaining the changes sewer ownership changes information about pumping stations pumping station data collection data collection form information about pumping stations problems in private drains problems in private drains our reactive sewer team our reactive sewer team sewer ownership keep it clear fat oil and grease the impact of fat oil and grease food businesses take action bag it and bin it win a bin keep it clear how we treat wastewater the wastewater process the wastewater process misconnected pipes misconnected pipes combined sewer overflows csos combined sewer overflows csos how we treat wastewater drainage strategies drainage strategy north east kent drainage strategies your wastewaterfrom sewers to surface water and blocked drains here you ll find information about our wastewater services your area improvements near you sussex brighton and hove brighton and hove east worthing eastbourne chichester goldstone henfield littlehampton west harting and nurstead worthing crawley gilbert road eastbourne sussex kent thanet sewers ramsgate nailbourne woolmans wood thanet sewer and manhole investigations kent hampshire portsmouth portsmouth woolston woolston south hampshire st mary bourne botley faberstown gaters mill highclere awbridge hampshire isle of wight ryde cowes brading isle of wight water mains cleaning water mains renewal improvements near you bathing water quality beauty of the beach beauty of the beach beauty of the beach bathing water enhancement bathing water enhancement bathing water enhancement faqs bathing water enhancement environment agency beach profiles bathing water quality days out brighton sewer tours book a tour about the tours all you need to know what happens on a tour history of the sewers brighton sewer tours the steam engines of brede visiting the giants of brede the steam engines of brede testwood lakes activities how to find us testwood lakes reservoirs bewl water stay safe around water reservoirs twyford waterworks twyford waterworks days out your areafind out if you re a southern water customer check your water quality or explore our interactive map to see what s going on in your area service update direct debit system technical issues we have a problem with our direct debit system and as a result some payments may not have been processed . it includes those due to have been taken on october 5th and 10th . we are really sorry and we ll be in touch shortly if the payment is still to be taken from your bank account . for more info http bit.ly 2dgujwr 14 october 2016 09 35 need help type your question into the box below or see what other customers often ask . customers often ask ... i have a water meter but my bill is higher than i expected can i pay my bill online i have no water low water pressure how much do you charge for metered water at home our new look website is launching soon . take a look at our test pages and tell us what you think . learn more take me therenot now beauty of the beach we have now reached the end of the bathing water season but celebrate the beautyofthebeach by watching our new film celebrate the beautyofthe beach by watching our new film water efficiency grant scheme is your community group looking for small grant funding for a water efficiency project is your community group looking for small grant funding water saving home visit we are offering water saving home visits in selected areas . find out if you qualify find out if you qualify for our water saving home visit what s going on incidents community events more information recreation more information what would you like to do pay your bill pay your bill online set up a direct debit request a payment card understand your bill your bill explained find out about our charges request a copy of your bill tell us you re moving moving into our area moving within our area moving out of our area set up a direct debit submit a meter reading change your details everything you need to know about ... keep it clear pouring fat oil and grease down the sink can lead to blocked sewers . metering find out how you can save water energy and money with a meter . your bill & account paying your bill your account about your bill individual needs moving house wastewater only customers your bill & accountquickly and easily pay your bill change your account details or find out how your charges are calculated your water water meters save water emergencies what to do water resources about your water leaks product discounts your waterfind out how to save water energy and money and learn a bit about your water supply your wastewater surface water drainage septic tanks sewer ownership keep it clear how we treat wastewater drainage strategies your wastewaterfrom sewers to surface water and blocked drains here you ll find information about our wastewater services your area improvements near you bathing water quality days out your areafind out if you re a southern water customer check your water quality or explore our interactive map to see what s going on in your area information about us legal privacy cookies investors contact us site map index links accessibility find us on ... facebook twitter linkedin vimeo youtube close box