your location now and get the most relevant ticket and travel information available clear go we will not share your location information with any third parties sign up log in 0 basket 0 ticket location close please set your location set your location now and get the most relevant ticket and travel information available clear go we will not share your location information with any third parties please note we will use cookies to store your location and provide a better website experience . by continuing to use this website you consent to this and you can view our cookie policy here . 0 basket menu home plan a journey maps tickets timetables service updates help & contact sign up log in search close search go home more about us about stagecoach yorkshire and chesterfield find out about stagecoach yorkshire s operations including key facts and information on our passengers staff services fares fleet and environmental commitments . we run safe reliable clean punctual and comfortable local bus services across south yorkshire and parts of west yorkshire including barnsley rotherham doncaster sheffield pontefract and wakefield . we also operate in north east derbyshire in and around the town of chesterfield . click on the area you are interested to visualise the relevant annual report services in barnsley rotherham doncaster and dearne valley services in sheffield services in chesterfield you can also find out more about our parent company stagecoach uk bus . download our annual report annual report 2014 2015 pdf stagecoach yorkshire key facts key facts our passengers our staff our services our fares our fleet our environment key facts may 2014 april 2015 46.6 million passenger journeys 20.1 million miles operated 1 177 employees 423 buses 99.1 % reliability 93 % punctuality follow us and tweet your questions and comments to stagecoachyrks . our passengers we carried 46.6 million passengers last year . we have a twitter account to communicate with passengers and inform them of service updates . this account now reaches 4 264 people with more following every day . we encourage customers to make comments and suggestions about our services and over the year . we received 3 054 comments or one for every 15 259 passengers . we listen to all suggestions and have made lots of changes to our services as a direct result of customer feedback . we always meet our strict industry code of practice and investigate every complaint we receive . if we re at fault we offer a refund or a complimentary ticket and take action to stop the problem from happening again . our staff we re a major local employer and currently have 971 drivers 161 engineers and cleaners 45 supervisors and managers 7 apprentices we re very proud that two of our apprentices have previously won awards at the stagecoach national awards . sam harris won apprentice of the year 2013 and matthew mallison secured second place . we invest in our staff and give them the best training possible . all our drivers have passed the five stages of their certificate of professional competence cpc . also our supervisors and managers have all passed the relevant training courses for their various professions . our services this year we covered 20.1 million miles and our buses ran 99.1 % of their scheduled services . also 93 % of our services ran within five minutes of their scheduled times we re always trying to improve and we work closely with local highway authorities to provide a better service . our fares we offer value for money fares and ticket options including standard single fares and unlimited travel zone tickets . we also have a range of special tickets for students young people and jobseekers . we froze many ticket prices last year . we increased some ticket prices slightly to cover rising costs and investment in new vehicles and equipment . our fleet we ve heavily invested in our fleet of 423 buses all of which now provide easy access for the elderly disabled and passengers with buggies . we run forty hybrid electric double decker buses in sheffield which use 30 % less fuel than traditional buses . over 100 of our buses have free wifi on board . servicing our buses the average age of our fleet is an industry leading 6.9 years . all of our vehicles are inspected by our engineers at least every three weeks . our vehicles are maintained to much higher standards than the legal minimum and cleaned daily . our environment over the year we achieved an average fuel consumption of 7.7 miles per gallon . we re always improving fuel consumption and have our drivers complete the safe and fuel efficient driving course . we ve installed the green road system on our buses to help monitor and develop our drivers and improve fuel economy . we run forty hybrid electric double decker buses in sheffield which use 30 % less fuel than traditional buses and produce a third less carbon emissions . our fleet runs on low sulphur diesel to reduce pollution and improve energy consumption throughout yorkshire chesterfield and derbyshire . our engines consistently meet the rising euro standards of exhaust emissions with 84 % of vehicles meeting at least euro 3 standard . we re the first operator in south yorkshire to earn a four star rating in the care4air eco stars fleet recognition scheme . we ve also achieved carbon trust standard for our energy consumption and have started a five year programme to reduce co2 levels . we recycle 70 % of our waste and we also recycle the water we use to wash our vehicles every night . contact stagecoach in yorkshire change area close please set your location set your location now and get the most relevant ticket and travel information available clear go we will not share your location information with any third parties show contact information head office and ticket enquiries opening hours our switchboard is open from 09 00 to 17 00 monday to friday . telephone 01226 202555 fax 01226 346715 email yorkshire.enquiries stagecoachbus.com disability helpdesk email yorkshire.enquiries stagecoachbus.com tel 0345 2666 606 postal address stagecoach yorkshire unit 4 eldon arcade barnsley s70 2jp feedback we really value your opinion on how we are doing please feel free to drop us an email or write to us . follow us follow us on twitter stagecoachyrks to get service updates ask a quick question or tell us about your experiences travelling with stagecoach whether it s good or not so good . please remember to include details of the route date and time of the bus journey you were on . guide to tickets please see our guide to tickets for a summary of our tickets and passenger types in yorkshire and if you still have a question please call or email us . legal identity stagecoach yorkshire is the trading name of the yorkshire traction co ltd registered company no. 2065401 registered office daw bank stockport sk3 0du . timetable help traveline if you can t find the timetable information you need on our website please contact traveline for full timetable information . they re open from 07 00 to 22 00 on weekdays and 08 00 to 22 00 at weekends . telephone 01709 51 51 51 calls cost 12p per minute plus your phone company s access charge charges from other providers or mobiles may vary . stagecoach head office if you still haven t found what you re looking for please call tweet or email our stagecoach yorkshire head office from 08 00 to 17 00 monday to friday . telephone 01226 202555 twitter stagecoachyrks email yorkshire.enquiries stagecoachbus.com online sales help smartcard help for smartcard enquiries eg help with using the e shop delivery issues cards not working lost or stolen tickets etc. please contact us telephone 0345 810 1000 or email customer.support stagecoachsmart.com lines are open 07 00 to 22 00 7 days a week excluding christmas day . calls are charged at geographic rates the same as 01 02 numbers and are included in call packages from both landlines and mobiles . paper ticket help for online paper ticket enquiries eg unirider 13 week and annual tickets please contact us telephone 0141 352 4462 or email online.sales stagecoachbus.com lines are open 09 00 to 17 00 monday to friday excluding bank holidays . calls cost 12p per minute plus your phone company s access charge charges from other providers or mobiles may vary . close please set your location clear go we will not share your location information with any third parties you might also be interested in help and contact get all the help and info you need on our website and services . guide to tickets get info on all the tickets we offer in your area . megarider get megarider our most popular ticket . explore our website contact us about us careers promos and offers news and blog timetables plan a journey where does stagecoach operate other websites stagecoach group external link megabus.com external link oxford tube external link plusbus scottish citylink external link supertram external link traveline external link 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