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sports & entertainment shoretel demos see shoretel in action and find out if it is the right fit for your business view demo videos products & servicesconnect cloudservice overview features contact center services ip phones advanced apps connect onsiteproduct overview features contact center services ip phones advanced apps ip pbx equipment connect hybridhybrid overview hybrid apps hybrid sites flex contact centeroverview features development tools optimization service flex contact center login sipoverview shoretel summit platformoverview voice sms developers need help let us help you find the right product for your needs contact sales learnresourcesresource center analyst reports case studies ebooks and guides media gallery product documents webinars video customer success video demo video quick tour whitepapers informationawards blog in the news press releases newsletters shoretel universityoverview training academy certification certification central login global resources want to stay ahead of game keep up to date with all the latest news and announcements from shoretel . shoretel blog supportsupport center open a case training remote session partnerspartner centeroverview reseller partners connect cloud partners techconnect consultants find a partner partner site login need a partner discovering shoretel certified partners is easy with our online locator tool . partner finder unified communications made easy cloud onsite hybrid what s the best fit for your new phone system discover what s right for your business with this quick easy online tool . take the quiz easy as 1 2 3 you deserve a brilliantly simple business communications solution one delightful experience two ways we deliver product or as a service three deployment options cloud onsite or hybrid learn more contact sales now lowest total cost of operation more bang fewer bucks give your team the smartest unified communications tools without breaking the bank . download research from nemertes and compare the costs for the leading cloud and onsite vendors . spoiler alert you ll save more with shoretel . get the report shoretel connect can your phone system do this shoretel isn t your typical business phone system . finally there s a communications platform that works as hard and as fast as you do . watch now say good bye to phone system frustration . get brilliantly simple . get shoretel connect . call . text . collaborate . connect . cloud onsite and hybrid unified communications for every business . keep your options open things to think about as you consider a new phone system peak your performance improve your team when you improve your communications compare your choices get the best value by researching and comparing your choices what s your need not sure where to start we can help unified communications doesn t need to be complicated . let s make it brilliantly simple . moving and expanding adjust to the changing needs of your business and your employees . adding officesremote and mobile worksystem scalability update & modernize do you have the right system to grow your business today and into the future system replacementcommunications continuitycutting costs strategic integration integrate your phone system with your most important business applications . great customer experiencesintegrate appscustom solutions outstanding customer care get the help you need key factors of success our customers are our biggest fans a great cloud experience it s not enough to satisfy our shoretel connect cloud customers . we want to delight them with our customer service and support . and we do . these are just some of the comments from real world businesses like yours that show why connect cloud is such a good choice for your next business communications system . learn more our partners make you great you need a business phone champion if you have questions about ip phone systems and unified communications you want straight answers . contact a shoretel champion partner for expert advice . use our interactive partner finder to locate specialists around the world . find a partner analyst research essential guidance for technology adopters idc believes shoretel is well positioned to meet the growing demand for unified communications and collaboration because of our track record of high customer satisfaction ratings our support for a consistent end user experience and the launch of shoretel connect . read about it now case studies shoretel engages players fans and boston red sox employees with unified communications red sox customer story we were impressed with the connect onsite features and shoretel s strong customer service . compared to competing vendors pricing was significantly better as well . as a result we decided to implement a full onsite solution . from a cost standpoint alone we anticipate that shoretel connect onsite will save the practice about 10 percent over five years compared to the other vendors we considered . christian lowry chief information director we decided to move our phone solution away from a mitel on prem system to the cloud . key factors in selecting shoretel connect cloud were the strong mobility solution integration with salesforce.com strong call reporting capabilities and the intuitive user interface . based on my research shoretel is the only cloud system that is building forward to the mobile world the other vendors are playing catch up . what also sets shoretel apart is the quality of the connect client application other clients look like aol circa 1997 dave macias clark vice president it and data services shoretel connect enables organizations to communicate easily and effectively taking communication beyond a simple phone call . you can search a directory and use one click dial or start a chat to save time when trying to find someone and hold virtual meetings that do not require mobilizing your team . you can also do it all on your mobile device . it s great claudia rodriguez product manager the committee chose shoretel because the sound quality was superior and functionality of the software was more innovative and intuitive . that was important because we wanted the supervisors in our call centers to easily manage their departments as well as access reports and call tracking data . shoretel excelled in those areas . stu paddock iii svp digital technology shoretel beat out 8 vendors vying to replace their 20 year old phone system shoretel continues to deliver on what our original goal was ; something that was easy to deploy easy to manage and provided a platform we could build on over time . joel wolfe vp of information services j w energy company deploys shoretel in a virtualized environment and lowers expenses by 50 000 a month it allowed us to take every branch live at once and saved us a lot of travel . the call center handled 30 percent more calls and reduced answer times from an average of 54 seconds to only 25 seconds . chirs loope cio staffing firm choses shoretel sky and realizes dramatic improvements in responsiveness going to shoretel sky was an enormous step forward for us . it s a modern complex system in that it s infinitely customizable so we appreciate that shoretel sky has knowledgeable people who take the time to understand us and how we need things to work . we couldn t have grown this fast without their support . john rote vice president of customer experience see how much bonobos loves shoretel and we re not monkeying around . online demo see how shoretel connect can help your business . view demo have questions when you re ready we re here to help you find the right solution . contact sales why shoretel ip telephony & uc why is shoretel unique hello connect cloud or onsite how can we help personal uc is now solutionsdeployment typescloud phone systems onsite phone systems hybrid phone systems technologiesip phone systems unified communications collaboration mobility contact center applications integration virtualization sip trunking cpaas industrieseducation financial services government healthcare nonprofits legal services sports & entertainment products & servicesconnect cloudservice overview features contact center services ip phones advanced apps connect onsiteproduct overview features contact center services ip phones advanced apps ip pbx equipment connect hybridhybrid overview hybrid apps hybrid sites flex contact centeroverview features development tools optimization service flex contact center login sipoverview shoretel summit platformoverview voice sms developers learnresourcesresource center analyst reports case studies ebooks and guides media gallery product documents webinars video customer success video demo video quick tour whitepapers informationawards blog in the news press releases newsletters shoretel universityoverview training academy certification certification central login global resources supportsupport center open a case training remote session 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