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top 10 airports world s best airport hotels information information about us latest news special features site map help & support contact us faqs register as member editorial policy menu airline reviews and ratings airline & airport reviews and ratings look for the verified review symbol to read the most authentic customer trip reviews the skytrax commitment to deliver more trusted airline and airport reviews . airline seat lounge airport select tab to view latest reviews latest airline reviews2 10ethiopian airlines296 reviews verified review kuala lumpur to dar es salaam via addis ababa with ethiopian airlines . on way back my flight was changed to another flight departing 3 hours later without any prior warning . same was done for a lot read more2 10british airways2093 reviewsflew with british airways for the first time from sydney to london return . very unsatisfactory compared to premium economy experiences with other airlines . had to pay to preselect seats and not only was there no priority boarding the world traveller read more1 10air canada rouge920 reviewstoronto to punta cana with air canada rouge . horrible . the worst flight of my life in every possible way . rude attendants . many frustrated and cheap passengers . no respect . no courtesy . everyone angry . i have a 3 year old who was read more latest airline reviews airlines a z write a review latest seat reviews2 10air canada861 reviewsi flew in seat 1a for my flight from detroit to toronto pearson the crj is a regional aircraft therfore the legroom was bad and the condition and amenities of the seats were poor . the seats are synthetic leather which read more10 10air canada861 reviewsthe newly refurbished boeing 777 300er aircraft are great and have the exact same seats as their new 787s which is a great plus . i highly recommend upgrading to premium economy as the seat is extremely roomy despite it being only read more6 10icelandair379 reviewsicelandair boeing 757 200 seat was not the worst i ve had . but here s an honest take i m 5 1 . the middle seats have something under them probably safety related but it means you have no place to put items under the seat read more latest seat reviews seats a z write a review latest lounge reviews1 10plaza premium14 reviewsa plastic piece in the pastries black hair in the roti and a ridiculously complex process to get on the wifi . complain to the supervisor who makes a phone call and says the duty manager is on the way and read more5 10air canada861 reviewsthe food was excellent however since they have chaged vendor we no longer have bagles cream cheese englush muffins peanut butter croissant danish fruits other than apples muffins . only 1 toaster for 10 persons in line . why did air canada read more8 10air serbia113 reviews verified review nice lounge though a working area is missing . comfortable very good internet plenty of electrical sockets very attentive people trying very much to be of service at all times . food was excellent served as in a read more latest lounge reviews lounges a z write a review latest airport reviews1 10east midlands airport74 reviewswe arrived in plenty of time going straight through to screening at 5am . it was horrendous 55 minutes to be screened it was obvious a lot of people were worried about missing their flights luckily my flight time was 06.40 read more9 10sydney airport320 reviewsvery efficient airport close to the city . arrival immigration and bagage handling all very fast and friendly . for departures speedy check in friendly passport control and security plenty shops and restaurants with more to come as enhancement works are ongoing well read more1 10keflavik airport78 reviews verified review i travel 35 weeks each year around the globe and keflavik is the absolute worst most dysfunctional airport it has ever been my displeasure to set foot in . first off trying to get to the airport read more latest airport reviews airports a z write a review skytrax rating world airline & airport rating is the global quality ranking programme operated by skytrax the international air transport rating organisation . a z airline rating 5 star airlines a z airport rating 5 star airports latest news view all haneda airport achieves the 5 star airport ranking for third consecutive year most loved airlines the most loved airlines according to the customer reviews most read reviews the top 175 most read airline reviews published by skytrax flight review view all united airlines london to houston economy class flight report cathay pacific bangkok to hong kong economy class flight report virgin atlantic economy class flight review from london to detroit airline rating view all aeroflot aeroflot is certified as a 4 star airline eva air top 5 star airline rating awarded to eva air aer lingus aer lingus achieves the 4 star airline rating follow us on facebook follow us on twitter follow us on youtube follow us on instagram our editor s picks the most loved airlines the airlines which passengers ... exceeded my expectations had a few laughs along the way ... an airport at the top commended for the cleanliness ... usually very organised they do have a stuffiness ... gave our away seats don t bother booking seats ... not particularly picky attendant shouted a little girl ... treatment quite degrading what are we ... animals ... arrival process faultless what a joy to travel through ... service is outstanding seats were comfy enough ... nothing we could do feel even more vulnerable ... more trusted reviews verified reviews is a skytrax commitment to deliver our users more trusted airline and airport reviews based upon additional authentication processes . if someone takes the time to write a review we believe they should support this with evidence of their travel . upgrade your review to verified status in 2 easy steps . . read more certified 5 star airlines can you fly 5 star eight airlines in the world now hold the prestigious certified 5 star airline rating for providing the highest product and service standards to their customers ... read more world top 10 top 10 airlines top 10 airports top 10 airline lounges top 10 airport hotels top 10 economy class seats top 10 business class seats top 10 first class seats seat guides choose the best airline seat airline seating plans seat pitch guide business class reviews first class reviews airline awards world s best airline best cabin staff best low cost airlines best regional airlines airport awards world s best airport best airport hotels cleanest airports best airport staff quick links home site map cookies policy legal editorial policy about contact & feedback help & support about skytrax world airline awards world airport awards the comprehensive airline and airport customer review site for airlines and airports across the world . read traveller reviews and opinions for airlines and airports worldwide airline lounges and airline seats . view the world airline star rating and airport star 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