your account username required password password required login need member help logging in need caregiver help logging in member account registration arrow error s below discover & enroll members caregivers & family find providers & drugs contact more about scan community benefit press room & events careers resources plan materials pharmacy formulary faqs glossary for providers log into your portal s and find helpful resources for managing your business . for brokers & agents log into your portal s and find helpful resources for growing your business . we re with you every step.let s find the best plan for you . find plans goes to the find a plan page scan plans and coverage go members go get the facts on the data privacy event to learn more about scan s recent data privacy event affecting a portion of members and potential members click here . si desea m s informaci n acerca del evento reciente relacionado con la privacidad de los datos de scan que afecta a una parte de los miembros y miembros potenciales haga clic aqu . scan phone number 1 800 559 3500 tty user 711 explore scan plans scan currently provides comprehensive coverage to select counties in california . find a plan find providers & drugs search for a doctor hospital pharmacy or drug name . search now find scan resources find helpful plan materials access pharmacy and formulary information . scan resources we re happy to help today . call member services 1 800 559 3500 tty user 711 hours are 8 a.m. to 8 p.m. seven days a week from october 1 to february 14 . from february 15 to september 30 hours are 8 a.m. to 8 p.m. monday through friday . messages received on holidays and outside of our business hours will be returned within one business day . we are social facebook twitter share last updated on 09 30 2016 y0057 scan 9763 2016 cms approved 09292016 g10076 09 16 scan health plan is an hmo plan with a medicare contract . enrollment in scan health plan depends on contract renewal . scan also contracts with the california department of health care services for medicare medi cal eligible beneficiaries . click here to read the full disclaimer . 4.5 star rating applies to all plans offered by scan health plan hmo in california except healthy at home hmo snp and villagehealth hmo snp hmo pos snp . medicare evaluates plans based on a 5 star rating system . star ratings are calculated each year and may change from one year to the next . you may submit feedback about your medicare advantage health plan directly to medicare . by clicking on this link you will be leaving the scan webpage and will be directed to the cms electronic complaint form . 2016 scan group . all rights reserved . privacy policy terms of use l nondiscrimination and accessibility requirements back to top