out more about aeneas fiber about us aeneas history announcements news what s important to us employment opportunities business phone internet phone systems colocation cloud services managed it ups maintenance surplus inventory residential phone internet phone & internet bundles customer center carrier notifications how s the competition how to s aeneas policies myphone mybill webmail make a referral chat with tech staff what our customers are saying . i appreciate all the work you guys have put in helping me ... even though the issues weren t on your end the tracing you did helped point me the right direction ... i can tell you that your customer service has far exceeded my hopes ... having a personal contact sure beats calling somebody in ... thanks jim v. lauderdale community hospital after years of dealing with a large company with not so personal associates hard to understand billing and poor service we felt the need to make a change ... we recognize exceptional customer service and technical support and we found that and more with aeneas . aeneas made us feel like clients . b. w. w. jackson heating and air conditioning ... because aeneas services are so reliable we rarely have any problems but if we ever do help is only a local phone call away ... aeneas staff makes it easy even if ... you re not a computer whiz . at aeneas everyone is knowledgeable courteous and efficient ... aeneas always exceeds my expectations . debbie a. blue goose blinds and shutters i really appreciate the level of service that we have received so far from aeneas and i look forward to a long and prosperous relationship . thank you for your ongoing prompt response to concerns and questions jessica f. brent did an outstanding job in getting my computers back online this afternoon . he was such a pleasure to deal with . he handled my problems and gave me excellent advice about other problems i was having with my connection . thanks a million dickie b. ... your wonderful crew working in jackson tn has always helped and gone above and beyond on their service . they have greatly helped me and have always gone the extra mile ... that s the reason i have chosen aeneas over other providers hands down . steady pricing for service has helped too . bobby d. i had an occasion to call your tech support today ... he worked tirelessly and with great patience with me for quite a long time possibly as much as 2 hours . he was great we solved a problem which had not been able to be solved by a technician from another source . kevin is great janice w. your people did a great job this week . i appreciate the effort . it was a very stressful time and the aeneas team made it better . thank you . jack p. shelbyville automotive i just called and talked to a fine young man in your department . he was most helpful kind and cordial ... please put him in for a pat on the back award bruce l. thank you so much for always being so prompt in my request for help . your staff is so polite and always willing to go the extra mile to get the job done . i have never regretted switching isp service . thanks bunches linda i want to thank you for your quick replies friendly answers and help you give . being used to the usual runaround from tech support i have been as always pleasantly surprised by your excellent service . david thanks . it is always nice to hear a happy helpful voice at the other end of the line . joe d. i want to express my thanks and appreciation for assisting me with my computer problem . you were very courteous and helpful . best of all you worked with me through the resolution god bless you naomi b. almost overnight i am only getting a few pieces of junk mail whereas only a week ago i was getting 10 to 50 a day . it is hard for me to assume that spammers have had a sudden change of heart so it must be something that you have done . whatever it is i thank you . charles b. i noticed that aeneas helped sponsor a ballet . thanks for supporting the arts . steve m. ... when my dsl was down i was treated to prompt and friendly assistance and a quick return call as soon as the problem was solved . thank you for your excellent service ... it is a pleasure to be an aeneas customer . scott family your company is truly committed to excellence and it shows . keep up the good work . nick r. ... a very prompt response ... that s why you re the reliable local phone company b. t. q. ... you folks are tops . your staff helped me cure a problem that neither bellsouth nor microsoft could cure . i have told several of my friends in the area about you . again thanks for the help dick h. just didn t know this great service was available . you have added greatly to the quality of my life dianne thank you so much for your help you were very helpful and efficient getting us signed on . i was very impressed with your assistance finding the right package for our family . thanks once again courtney l. i appreciate your good faithful service on my behalf ramona m. the wonderful people at aeneas are all on top of my problem and are as always being most helpful to me in getting this resolved as soon as physically possible . they re the greatest karen i have had excellent connection speed and no problems ... with my internet service through aeneas . in fact i ve been telling all of my friends and co workers here in jackson that if the opportunity presents itself they should most definitely sign up for both aeneas internet and telephone service . julie a. you ve got a great group up there . do whatever necessary to keep that bunch . george e. thank you i really appreciate the help and i m glad your company does understand where i am coming from . again thank you . manoj m. i appreciate the help and concern of your technical guys over the phone . because i am so technically challenged they couldn t have been more patient and helpful . g. g. b. you guys are awesome . my connection is frickin fast paul s. imho aeneas has the best techs in the business ; thanks for always solving our tech y issues julie h. problem started on wed. i we thought it was resolved but had another glitch . it was resolved today fri when brandon and randy came to the house . thanks guys cathey w. ryan is a credit to the aeneas organization . harold m. i have never had a bad experience with aeneas . i am a very happy customer and will continue to be for years to come . thank you for being such a great company karla l. i called after hours and was pleasantly surprised that a tech answered the phone . we talked through the problems over the phone for quite some time that night until he figured out the problem . he kept the ticket open and called me back a day or so later to make sure everything was working ok . ann g. i ve been an aeneas customer for a few years now and we have always had good service ... john k. great service great help and so happy to get it done without waiting days and days . g. house i have always had an excellent response from techs that i have spoken with at aeneas . john d mike was the perfect person to help a long time computer user but tech disadvantaged old person thank you so much . anonymous i love aeneas the customer service is unmatched carolyn c. over the years in being a customer with aeneas i have had to call for tech support very very few times and each time it has been taken care of quickly and never needed a callback because the problem was not resolved . a very satisfied customer and they are local . i like keeping the money at home . j. barton michael did a great job communicating . he left voice messages and sent e mails . he gave explanations of what was causing the issue and was persistent in resolving it for us . a. miller they monitored our connection overnight and the next day we tried different things . we came to the conclusion the phone and electric company were in the area working on lines but they were very diligent and helpful and checked back with us . a. everett technical support has always been polite efficient and very helpful . i could not ask for better service . j. jones mike robertson has helped us so many times i love aeneas tech support guys i told mike that he is magical i would recommend aeneas to anyone who asked me about an internet provider i am an aeneas cheerleader m. williams very knowledgeable polite friendly and eager to assist best customer service ever . thank you aeneas lille b. mike was a fantastic help as usual but by the end of the conversation it was decided that i needed our local it people to come and take a look at my microsoft outlook . mike is amazing i love aeneas m. williams home business phone internet phone systems colocation cloud services managed it ups maintenance surplus inventory residential phone internet phone & internet bundles customer center carrier notifications how s the competition how to s aeneas policies myphone mybill webmail make a referral chat with tech staff about us aeneas history announcements news what s important to us employment opportunities contact 731 554 9200 800 470 7288 300 north cumberland streetjackson tn 38301 aeneas internet & telephone copyright 2014site created by dca dcpr