more secure experience . update your browser close x your browser is out of date . update to enjoy a better and more secure experience . update your browser closex my account espa ol check balance service end date track your order data settings telcel mexico telcel shop phones sim cards service plan apps & more international calling protect my phone shop more phones activate reactivate activate reactivate transfer number refill refill now auto refill how it works my reserve auto refill bring your own phone support for fast answerstext helpto 611611 faqs contact us bring your own phone phones service area map check balance service end date phone upgrade track your order phone manuals wi fi calling discover our services telcel brings you the best international service plans which include calls text messages and data . in addition we offer convenient ways to keep your service active so you are always connected . about us retailers contact us hearing aid compatibility telcel us blog site map privacy policy terms and conditions unlocking policy vendor code become a dealer follow us at 2g speeds the functionality of some data applications such as streaming audio or video may be affected . please refer always to the latest terms and conditions of service at www.telcel.com us to get 4g lte speed you must have a 4g lte capable device and 4g lte sim . actual availability coverage and speed may vary . lte is a trademark of etsi . international roaming is available in mexico only . these plans allow calls to mexico the us and other international destinations while roaming in mexico subject to certain limitations . data used while roaming in mexico will count toward your high speed data usage in the us . other limitations terms and conditions apply . please always refer to the latest terms and conditions of service at www.telcel.com us each account is allowed to dial up to 15 unique international telephone numbers during a 30 day plan cycle which resets each time a new plan is redeemed . unlimited international calls are available to landline and mobile numbers in select destinations only which are subject to change at any time . calls must originate from the us puerto rico or mexico . other terms and conditions apply . please always refer to the latest terms and conditions of service at www.telcel.com us tracfone wireless inc. is using telcel with permission from administradora de marcas rd s. de r.l. de c.v. 2016 tracfone wireless inc. all rights reserved . all other trademarks service marks and trade names referenced in this site are the property of their respective owners .