and navigation personal business hsbc online banking activation we re currently making improvements to our online banking service . if you registered for online banking prior to the 17th december 2014 it s not possible for you to activate your existing secure key and you will need to re start your registration . if you registered for online banking after this date please log on to online banking entering your username memorable answer and your password from here you will be prompted to activate your secure key . we apologise for any inconvenience which this delay may cause . once you are registered we look forward to introducing you to online banking including the exciting enhancements we re working on now . find out more site search enter search terms internet banking log on register everyday banking accounts & services skip to borrowing navigation current accounts hsbc premier account hsbc advance account bank account student bank account under 18 account basic bank account switching 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