bills make a card payment set up a direct debit contact call us on 01608 434 000 view basket ask a question phone & broadband phone mobile fairphone buy a fairphone a modular smartphone technical specifications fairphone 2 reviews help & support about fairphone payg about us who we are newsletters news and press blog annual reports board of directors work for us refer a friend membership why join us become a member existing members phone co op champions board of directors agm 2017 half yearly meeting help landlines mobile broadband e mail support billing contacts our prices pricing notifications uk calling faq service status security statement totally unlimited superfast broadband now half price 9 for the first 6 months superfast broadband fairphone 2 the ethical smartphone with social values a phone to feel good about order yours today great value mobile bundles minutes texts & data including a great smartphone and 99 % uk population coverage buy now recommend a friend ... and share 40 with them share now unlimited superfast broadband fairphone 2 great value mobile bundles recommend a friend iphone is a wake up call for fair business practices the appalling working conditions in the factories of china producing the iphone are mirrored in the african mines where major phone manufacturers sour more connecting people by phone to break the spell of loneliness we all know someone who is lonely although we probably don t think about them very often . the distant relative who we never see . the older person who more what we re up to ... loading feed ... . get help problems happen but don t have to become disasters . if you ve got a problem our friendly customer service team will talk you through it . if they can t solve it there and then they will report a fault to one of our engineers . our standard care service is free with all landline packages . report a fault and we aim to have it fixed before the end of the second working day after the day you inform us . and when we say we ll ring you back we will . if your phone line is your life line then with high care we aim to fix all faults within 12 hours . with high care you can report a fault 24 hours a day 7 days a week . high care costs 6 a month . our help and support pages are full of useful tips to help you get the most out of your phone broadband and mobile connections . you can also find all our contact details there . our co op at a glance the co op movement we are part of the phone co op an independent consumer co operative providing award winning ethical phone and broadband since 1998 ... more membership the core of any consumer co operative is its members . they have a say in how we re run and even receive a share of our profits each year ... more giving something back we believe co operation is a better way of doing business . that s why we are supporting other co operatives and social enterprises ... more personal phone & broadband phone mobile business fairphone buy a fairphone a modular smartphone technical specifications fairphone 2 reviews help & support about fairphone payg about us who we are newsletters news and press blog annual reports board of directors work for us refer a friend membership why join us become a member existing members phone co op champions board of directors agm 2017 half yearly meeting help landlines mobile broadband e mail support billing contacts our prices pricing notifications uk calling faq service status security statement service status maintenance landline broadband mobile email my co op hosting free websites t & cs accessibility privacy rules remote support sitemap the phone co op 2016 website by grow . sign up to our newsletter