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information press information testimonials faq become a better manager.have a successful career . manager tools is the world s most awarded business podcast . be a better manager in 30 minutes a week wall street journal reporter dahlia bazzaz interviewed mark and mike about what makes successful managers getting to know your people how to have difficult conversations privately and how to get step by step guidance for every management challenge listen to the podcasts for free . i think some people believe we hide stuff that we have secrets you only get when you hire us ... . but everything we teach is in the podcasts . if someone wants to learn all they have to do is listen . since its 2005 launch their weekly podcast manager tools has attracted notable listeners ... topped the business category of the people s choice podcast awards several times and last month it received 1.4 million downloads on itunes . the show has expended into a fledged consulting firm with clientele that includes executives from apple inc. at & t inc. and fedex corp. it s here the effective manager . our effective manager guidance in book form . i was very fortunate to come across manager tools over 10 yrs . ago and i ve continued to listen ever since . i ve also attended the in person training and have purchased multiple products ... each has delivered value far in excess of its price . it s rare to find such specific actionable and effective guidance ... and i usually find opportunities to apply this guidance within days graham cochrane senior it manager td bank group mark horstman taught me a vital lesson about management there s no voodoo . it s all about relationships behavior and results . if you want the latest management trends and lingo don t read this book . but if you want to learn how to act consistently and effectively buy the book read it and immediately share it with your entire organization . michael j. reitz executive vice president mackinac center for public policy having been trained as a scientist the manager tools as available via podcast and conference have always appealed to me for their rational construction and the analysis that accompanies their introduction . i am excited to have the basic tools available now in book form where they can also benefit people that are not listening to podcasts . when i am asked how i learned what i do i will be referring people to this written version in the future rob hooft manager elixir netherlands the effective manager is a must read for every leader . i ve been following the manager tools guidance for almost four years and have experienced a measurable increase in job performance and promotion frequency . this book is a bargain at 10 000 . robert greiner manager pariveda solutions mark horstman s the effective manager represents best practices . managers and organizations can and should adopt them with confidence . mark provides a clear blueprint on how better relationships will drive better results . i know from direct experience they adopt very well in academic and non profit environments and i only wish i had adopted these practices twenty five years ago when i started in industry . i will keep several copies on hand to give to colleagues similar to my practice with peter drucker s the effective executive . the rev. raymond bonwell director organizational training & development the board of pensions of the presbyterian church usa i started listening to manager tools eight years ago when i was a direct in a team . after eight years i have been promoted into management senior management and finally into directorship . this year i will become a managing director . the rapid advancement of my career is due to the implementation of the behaviors you will find in this book . stephen robinson associate director wyg the methods i ve learned from manager tools have been invaluable to my career as a professional manager . their specific actionable guidance has helped me to effectively lead teams of both technical and non technical professionals and i wouldn t be where i am today without them the trinity and especially one on ones are the simplest and most effective management tools around . andrew j. sikich pe cpesc illinois civil manager ruekert & mielke inc. the effective manager is the most practical and effective guide to both new and experienced managers which i have ever read . it explains not only what you need to do but also how to do it what to say and when to do it . using these tools have made me able to stand out with a persistent rating as a high performing manager with highly engaged team members who continuously deliver strong results learn new skills and grow in their responsibilities . lars axelsen senior manager desktop & projects danfoss a s if you are a new manager new supervisor or merely someone who aspires to become a manager you must read this book . the guidance that the manager tools team provides will enable you to quickly build trust navigate tricky situations and set you apart from your peers . i directly contribute my own success as a manager and the strong performance of my teams to the common sense approach to management that i have learned from manager tools . kevin j. cryblskey regional manager operations enterprise products company mark is clear in what he recommends and his advice has a proven record of making managers and their organisations better . drucker s advice is great for leaders . horstman s tools are vital for managers . simon collier solutions & standards manager university of alberta get your copy now manager training for your organization we provide client specific on site delivery for all three of our training offerings effective manager effective communicator and effective interviewer . you can also license our materials to use and present internally . effective manager training effective communications training effective interviewier training corporate license the world s best business podcast you want to be a better manager and we want that for you too . we teach management through free podcasts in person training and video . browse our huge collection of podcasts search for something specific listen to the latest free podcast at college build relationships we also have rss feeds available learn in person perhaps you re thinking i d really like to talk to someone about being a better manager . the best thing to do is to go to our effective manager conference . you can ask as many questions as you like we always finish on time . you ll be able to practice with other managers and if you stay in touch you ll have a contact when things get difficult . find training near you learn how to be a good manager a good manager has two priorities results and retention . the manager tools trinity guides you through the actions you ll need to take in order to meet your goals and be a great manager . start being a better manager communicate better with disc want to communicate more effectively with the people around you get your disc profile . learning your style makes working with others much easier . start learning about disc the january conference dates conflicted with a cornea transplant that i had to schedule six months in advance . i was motivated enough to get there that i moved my cornea transplant up by 16 days ... . totally worth it . read tyler s story on his blog ... get the free manager tools mobile app map of the universe faq contact press terms of service privacy policy