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service fixed route service introduction the cheyenne transit program ctp is the public transportation provider for the city of cheyenne . our goal is to provide the best possible transportation service to our customers . ctp operates two types of service accessible fixed route bus service ada complementary paratransit service ctp s fixed route buses are lift equipped making them accessible for people who use a mobility device or can not climb stairs . our drivers receive special training in assisting people with disabilities . our goal is to make our fixed route accessible and convenient for everyone . ctp s curb to curb ada complementary paratransit service provides comparable service to our regular fixed route service for citizens whose disabling conditions prevent their use of the regular bus service must complete application process . whenever possible fixed route buses are to be utilized . any person who rides onboard a ctp vehicle is deemed to have accepted the normal risks that may be encountered when traveling onboard a public vehicle . ctp staff members do their utmost to operate in a safe and professional manner at all times . passengers are reminded that sudden stops may occur without warning . passengers shall remain seated and utilize seatbelts while vehicle is in motion . routes may be modified due to road construction cheyenne frontier days etc. service hours ctp s fixed route service operates monday friday 6 a.m. 7 p.m. and saturday 10 a.m. 5 p.m. no service is provided on sunday . holidays no service is provided and the office is closed on the following holidays new years day martin luther king jr day presidents day memorial day independence day labor day veterans day thanksgiving day friday after thanksgiving christmas day when a named holiday falls on a saturday the preceding friday is recognized as the holiday . when a named holiday falls on a sunday the holiday is recognized on the following monday . fares fares 1.50 students 1.25 under 18 5 & under free transfers free drivers do not carry change . please have the exact fare when boarding . all fares are one way . children under the age of 10 must be accompanied by an adult . payment is required at the time of boarding . if a passenger does not have payment service will not be provided . ctp does not accept credit cards as form of payment . as a result of a wyoming division on aging iiib grant a voluntary donation of 1.50 for fixed route service is suggested from passengers 60 years of age and older . transfers can not be used for stopovers or return trips . monthly passes unlimited rides for the calendar month are available at the ctp office at 322 west lincolnway or can be purchased from the driver . punch cards and tokens are also available from the ctp office . please note the ctp office can not make change . monthly passes 45 valid only on fixed route service student pass 37.50 with current student id punch card 30 22 punches student punch card 25 with current student id tokens 1.50 half fare who qualifies for the half fare program persons aged 60 and older must show id at time of application medicare cardholders must show card at time of application persons who receive supplemental security income ssi based on disability or social security disability ssd benefits as long as they continue to receive these benefits must show letter of authorization veterans who are disabled who receive a determination of at least 50 percent permanent disability or a non service connected pension as determined through the veterans administration must show verification ctp offers half fare during all hours of operation on ctp s fixed route service . each person must complete an application for half fare . only complete applications will be considered . if qualified a half fare card will be issued . the half fare policy does not apply to ctp s ada service or the purchase of monthly passes punch cards or tokens . service animals a service animal is any guide dog signal dog or any other animal individually trained to do work or perform tasks for the benefit of an individual with a disability including but not limited to guiding individuals with impaired vision alerting individuals with impaired hearing to intruders or sounds providing minimal protection or rescue work pulling a wheelchair or fetching dropped items . 28 cfr 36.104 service animals are always welcome . the passenger must have the service animal fully under control at all times so as not to disrupt other passengers or the schedule . service animals may not occupy a seat . drivers can not and will not assume any responsibility for service animals . comfort companion animals do not fall under the definition of a service animal . wheelchairs and mobility devices in accordance with the ada ctp vehicles are designed to accommodate mobility devices that when measured two inches off the ground are not more than thirty inches wide and forty eight inches long and weigh no more than six hundred pounds when occupied . if your mobility device exceeds these specifications we may still be able to transport you . please call ctp for an evaluation to determine whether we can accommodate your mobility device . passengers must be in an upright sitting position for transport . all mobility devices must be in safe operating condition . driver assistance ctp drivers are specially trained to assist you . drivers will deploy lifts and ramps for persons using mobility devices and those without mobility devices who can not navigate the bus steps upon request . secure passengers using mobility devices . to ensure your safety and the safety of our drivers ctp has the following restrictions drivers will not assist passengers using wheelchairs up or down steps . please arrange with someone else to assist you . drivers will not carry packages . drivers will not dress passengers . drivers will not search a passenger s body for the appropriate fare or ticket . drivers will not clear pathways of ice snow or other barriers anywhere except at transfer station . general ridership policies ctp has established the following general ridership policies for fixed route service . many of the policies also apply to ctp s complementary paratransit service . if a passenger uses oxygen the tank must be portable i.e. the passenger must be able to carry the tank into the vehicle themselves . if the passenger is in a wheelchair the tank must be attached to the wheelchair . once onboard the portable oxygen tank must ride in a secure location for example in the passenger s lap in front of the passenger on the floor between seats or on the floor behind the modesty panel . all passengers must wear seatbelts . child restraints must be used . strollers grocery carts and walkers must be folded and stored out of the aisles . children may not remain in strollers during vehicle movement . all passengers using a wheelchair or scooter must use the restraint system that is used to secure the wheelchair or scooter to the floor of the vehicle . the number of packages a passenger can have along is limited to the equivalent of four grocery bags which passenger must be capable of carrying themselves . large items such as furniture etc. are not permitted on ctp buses . extreme weather conditions in the event of extreme weather conditions which make