trucks blazo blazo segments cement construction containerisation mlo industrial products refrigerated products rigs borewell rocks and minerals steel tankers engine locate us services downloads buy used truck careers contact us more mileage guaranteed the mahindra blazo mileage guarantee the guarantee mahindra truck and bus division mtbd a division of mahindra & mahindra ltd. guarantees that its mahindra blazo range of trucks provide more mileage than the other vehicles in the same class as listed below under standard testing conditions as defined in the process herein . customers who have made a valid purchase of mahindra blazo vehicle as per the terms and conditions defined herein will qualify for the guarantee during the guarantee period . if the customer s currently owned vehicle claimed vehicle purchased from authorised dealer of the manufacturer provides better mileage than mahindra blazo vehicle purchased by him in the same class and under the pre defined testing conditions then mtbd proposes to take back the mahindra blazo and refund the entire sales consideration as defined below to the customer . this guarantee shall be applicable up to the completion of first three 3 months from the date of registration of mahindra blazo purchased by the customer . criteria vehicle selection the claimed vehicle which is eligible to be entered in this guarantee test by the customer must comply with all the following criteria the claimed vehicle must be comparable 6 cylinder same load body length same age bs3 variant & non mahindra truck . the claimed vehicle must provide better mileage than mahindra blazo vehicle by undergoing the back to back trial only as per the defined test protocol defined in these terms & conditions of such a trial and or pre trial sign off document . there will be no standalone trial done nor will any stated mileage expectation be considered to conduct the trial . the claimed vehicle must have been manufactured by an oem in india and commercially sold through authorised dealer of the concerned oem in india or directly sold by the oem to the customer . the back to back trials are applicable for only rated load or lower and not for any kind of load beyond rated load of the truck . the claimed vehicle must be in the original state and must not have undergone any mechanical modification in any manner which may lead to enhanced performance or any other implication . if at any time any such modification is identified by mtbd the guarantee shall stand to be inapplicable . the claimed vehicle should be manufactured in india under a valid manufacturing license as per the rules applicable in india . the claimed vehicles selected for testing purposes shall have been manufactured in compliance with all applicable rules and regulations the driving specifications including but not limited to emission gear box type cylinders drive fuel tanks & tyre type condition & tread depth body type in case of tractor trailers the type of trailer condition of trailer single & double tyres etc. of claimed vehicle shall be similar to that of mahindra blazo . who can take the guarantee the guarantee is open to any indian adult citizen currently residing in india who has purchased mahindra blazo . mtbd employees and their families agents and business partners directly or indirectly related to mtbd or their contractors are not eligible to participate in the guarantee and can be excluded at any time such a relationship comes to the notice of mtbd . this guarantee contract is personal between mtbd and the customers . the customers entering into this contract shall not disclose discuss share advertise the details of this contract to any third party in any manner whatsoever such as in social media mainline media . any act in breach of the above would make the guarantee invalid . a customer shall be entitled to avail the guarantee test only once for each mahindra blazo owned . multiple claims for the same vehicle shall not be valid . any customer who undertakes the guarantee test does so of his or her own free will and that this guarantee shall be governed only by the t & c s mentioned herein guarantee and therefore agrees to the same at the time of participation . guarantee claim lodging process the following clauses define the process of lodging a guarantee claim which must be followed by the customer . any deviation from the defined process shall render the guarantee invalid . the customer must read understand and agree to accept all the terms and conditions of participation prior to submitting the claim against guarantee and even otherwise once the guarantee claim is submitted no dispute can be raised later on the terms and conditions and the process adopted . the participation in the guarantee claim shall be made only through an online claim form on the website webpage www.mahindratruckandbus.com in english language . any other mode of submission of claim shall be deemed to be invalid . any incomplete or incorrect or unclear information documents photographs shall render the claim invalid the guarantee claim along with the required mandatory vehicle documents copies photographs of the vehicle number plate must be uploaded in the guarantee claim form on the guarantee claim website within the period of the guarantee as detailed below . mtbd will not entertain any claim received through any other mode medium . all the documents submitted in the guarantee claim form on the website webpage shall be required to be produced in original by the customer on request and only upon verification of their authenticity the guarantee shall be considered as valid and the customer will be allowed to avail the offer further . mtbd is not responsible for loss or non receipt of guarantee claim or delayed receipt of guarantee claim or website down time for technological or any other reasons . guarantee claim once submitted can not be modified . guarantee claim lodging process would be deemed to be completed by customer only once a unique guarantee claim number is provided to the customer on the web site . mtbd does not take any responsibility if the website is not working on any day for reasons which are beyond its control . mtbd does not take responsibility and liability for any harm injury to the customer and their team and or damage to the vehicle and or customer and or participant caused in this guarantee . guarantee claim evaluation validation process all claims against guarantees received will follow a defined process as mentioned below to determine if they are complete accurate and aligned with the t & c of this guarantee . this process is not subject to being queried or changed by any customer . this process as defined by mtbd shall be final & binding and can not be questioned in any manner what so ever . steps for guarantee evaluation validation process all valid claims against guarantees received will be sorted by the different classes of vehicles . once the above has been determined the customer entitled for the guarantee test will be forwarded the trial sign off note to begin the trial . the trial sign off note is as attached . the selected vehicles both mahindra blazo and the claimed vehicle need to be in trial worthy condition & the same will be certified by mahindra engineer at the time of pre trial sign off . in case the vehicles are not in the trial worthy condition as certified by mahindra engineer the trial will be conducted only after the vehicles are made trial worthy by the customer . it is mandatory for customer to sign and accept the same to begin the process of trial . the trial will be conducted on the regular route on which the vehicles of this type generally ply . the customer needs to provide the load fuel cost toll taxes all trip expenses etc. for both mahindra blazo and the claimed vehicle . the trial will be back to back trial and will be conducted at the same time & date on the same route . the customer needs to ensure that all the documents with respect to mahindra blazo and the claimed vehicle are complete with respect to the registration fitness road tax permits insurance etc. mahindra will not own any responsibility of the material being transported for the purpose of test . it shall be the sole responsibility of the customers . the trials will be conducted by mahindra drivers only . however both the drivers shall drive the vehicles as per standard driving procedures norms . it will be the sole discretion of mahindra to conduct one or more trial on the same route . mtbd will not reimburse any amount which will be for travel and stay costs incurred by customer for attending the trial . in case it is found during the trial that any kind of tampering or tinkering against the agreed pre trial sign off is undertaken by any of the team members of the customer the trial will be treated as null and void . a fresh trial will have to be planned with all necessary checks and documents as stated in the process . in the fresh trial in case it is found during the trial that any kind of tampering or tinkering against the agreed pre trial sign off is undertaken by any of the team members of the customer again the guarantee shall become invalid and mtbd shall not be liable responsible to conduct any further trials for the said customer . if the trial proves the claim made by mtbd as per the trial sign off document the guarantee obligations of mtbd shall stand complied with as per the t & c s of this guarantee . performing this trial requires around 3 to 4 weeks of time to plan and execute and a copy of test performed as per the trial protocol will be disclosed to the customer post the tests are completed . for the claim to be passed the customer s non mahindra claim vehicle should demonstrate superior mileage than that of mahindra blazo vehicle in the same class . the decision of the outcome of the post trial sign off is final and binding on all concerned parties . the guarantee comes to an end once one outcome is determined under these t & c or at the end of the defined guarantee period if no valid claims are received or if all valid claims against all valid claimed vehicles are unsuccessful in showing superior mileage than the mahindra blazo vehicles whichever is earlier . mtbd will buy back the truck as per specified conditions from the valid customer only . mtbd will buy back the mahindra blazo from the customer by clearing all the balance principle outstanding with financier and insurance registration body building charges if any for the aforesaid mahindra blazo . no other direct and or indirect costs as incurred by the customer in lodging the claim or otherwise will be paid or reimbursed . for the guarantee to be valid there should be no outstanding dues of any kind whatsoever with either the financier or dealer or any other entity towards the aforesaid mahindra blazo truck . for avoidance of doubt mahindra shall not be liable to a undertake the test if there are any outstanding dues in respect of mahindra blazo payable by customer to any third party as on the date of guarantee evaluation and b to take back its truck if there are any outstanding dues in respect of mahindra blazo payable by customer to any third party as on the date of return of the truck . mtbd reserves the right not to take back the mahindra blazo if the same has been damaged in any manner or met with an accident . the aforesaid payments may be subject to deduction of