employee engagement solutions members only solutions community as a service integration sitecore digital marketing integration sharepoint employee engagement info frequently asked questions info product pricing & licensing info case studies testimonials & whitepapers try free edition try request a demo services community visit our customer community product forums user documentation developer documentation github projects news all news & events announcements developer updates twitter contact us phone email & addresses customer support customer community twitter linkedin request a demo create incredible customer communities solutions for creating customer communities let us show you how free edition download for customer support customer support communities create a compelling return on invested capital and gives your customers the support options they want . for digital marketing digital marketing communities engage your customers provide a new source of leads and drive more organic search traffic through user generated content . for employee engagement connect employees together using the same community tools that you use as a customer and enhance your team s productivity . complete community platform a complete set of community features to deliver the experience you want for your customers . learn more about our community features lower support costs a customer service community enables you to answer a question once and scale it to an unlimited number of customers . decrease support costs the biggest benefit of support communities is their ability to immediately decrease support costs . by moving common support cases online resolutions to cases can be used again and again . plus you can quickly see which topics cause the most issues . optimize support staffing our largest customers use their community to plan the staffing of their support centers communities provide an early warning of incidents that are occurring with products . this type of optimization ensure that they maximize the investment in support . all about self service support doesn t start at your website but at your customer s favorite search engine . every page is page one and telligent community is optimized for seo . and people would rather self service and help each other than work through a traditional support team . request a demo start a 60 day trial voice of the customer a digital marketing community enables you to get feedback directly from your customers . increase seo communities create unique user generated content . search engines like google love this type of unique constantly updated content . the more content on your site means more opportunities for people to find you when they are using search engines . increase web traffic 60 % of b2b marketers use web traffic to measure success and communities drive traffic as people ask question read unique content and give feedback . more traffic means more opportunities to engage with your customers and more time they are spending with your brand . grow your pipeline customers report that people engaged in our community spend 24 % more than people who have not participated in our community . communities enable customers to learn about your products & services directly from other customers using those products & services . request a demo start a 60 day trial enhance team productivity a members only or employee community enables private and secure communication and collaboration . increase collaboration internal employee networks are ideal for increasing collaboration amongst team members . with open integrations you can also connect to many of the enterprise systems . plus you can easily connect to your existing authentication system . build relationships it is proven that relationships within an organization are critical within successful businesses . communities provide the tools to bridge common interests both within and outside the company connecting people to make it easier to work together . membership has privilege communities are ideal for private invite only areas where members can share ideas feedback or ask questions in a safe and secure way . membership can be controlled through invitation or based on existing member lists . privacy you trust from banks technology companies and non profits the value of creating private areas where conversations can take place is invaluable providing a safe place for conversations to take place outside of facebook or other social networks . request a demo start a 60 day trial products resource center news community contact us support about privacy policy terms of use copyright 2016 verint inc. .