location now and get the most relevant ticket and travel information available clear go we will not share your location information with any third parties sign up log in 0 basket 0 ticket location close please set your location set your location now and get the most relevant ticket and travel information available clear go we will not share your location information with any third parties please note we will use cookies to store your location and provide a better website experience . by continuing to use this website you consent to this and you can view our cookie policy here . 0 basket menu home plan a journey maps tickets timetables service updates help & contact sign up log in search close search go home more about us about stagecoach east midlands looking for key facts about how stagecoach east midlands operates find out about our passengers staff services fares fleet and environmental initiatives . we run safe reliable clean punctual and comfortable local bus services through kingston upon hull lincolnshire north nottinghamshire and south yorkshire . you can also find out more about our parent company stagecoach uk bus . download our annual report annual report 2014 2015 pdf stagecoach east midlands key facts key facts our customers our staff our services our fares our fleet our environment key facts may 2014 april 2015 51 million passengers 22 million miles operated 1 358 employees 493 vehicles 99.5 % reliability 92 % punctuality follow us and tweet your questions and comments to stagecoachemid . our customers last year 51 million people travelled with us on our buses across the region and more of them are talking to us about our services now it s much easier to get in touch . every day we post live travel updates on twitter stagecoachemid and our increasing number of followers are sending us tweets about their bus journeys . we re also listening to our customers by email on the phone and through good old fashioned letters . this essential feedback ensures we can keep improving the travel experience for our customers . our staff we re a major local employer with a highly skilled and diverse work force . we have 1358 staff currently working for the east midlands in a variety of job positions our drivers are trained to the highest standards and all hold a certificate of professional competence cpc our engineers are skilled workers and some have an apprentice working with them . our supervisors and managers have all completed relevant training courses . our services during the year we worked with nottinghamshire county council to make improvements to our bus services throughout the county . in grimsby we kept buses running reliably during major road works while building new bus stops shelters and an interchange building . further to this we have launched the new simplibus network our fares we offer value for money fares and ticket options including standard single fares and unlimited travel zone tickets . our weekly megarider tickets offer great value compared to those of our competitors . we also have a range of special tickets for students young people and jobseekers . we increased our bus fares by an average of 3 % . this was due to increased costs of pay fuel and insurance and to invest in new vehicles and equipment . our fleet we have a fleet of 493 buses and we invested 4 million this year to replace buses in grimsby and cleethorpes . almost 95 % of our fleet is low floor providing easy access for buggies wheelchairs and the elderly . servicing our fleet our engineers inspect our buses at least once every three weeks and maintain them to much higher standards than the law requires . every vehicle is cleaned daily . our environment we re always trying to improve fuel consumption and our drivers have all completed the safe and fuel efficient driving course . we ve fitted the ecodriver system to all of our buses to lower fuel consumption and help the environment . our engines meet the increasingly high euro standards for exhaust emissions and 71 % of our fleet reaches the euro 3 requirements . our newer buses meet the euro 4 and 5 standards . we recycle most of our waste . we also save energy in our buildings by only using equipment when we need to . most of our workshops have intelligent lighting systems installed to save energy . contact stagecoach in east midlands change area close please set your location set your location now and get the most relevant ticket and travel information available clear go we will not share your location information with any third parties show contact information head office and ticket enquiries opening hours our switchboard is open from 08 30 to 17 00 from monday to thursday 08 30 to 16 00 on friday telephone 0345 605 0 605 fax 01522 538 229 email eastmidlands.enquiries stagecoachbus.com disability helpdesk telephone 01522 580515 email eastmidlands.disabilityhelpdesk stagecoachbus.com postal address stagecoach east midlands po box 15 deacon road lincoln ln2 4jb feedback we really value your opinion on how we are doing please feel free to drop us an email or write to us . follow us follow us on twitter stagecoachemid to get service updates ask a quick question or tell us about your experiences travelling with stagecoach whether it s good or not so good . please remember to include details of the route date and time of the bus journey you were on . lost property please make sure you have everything that you brought with you on the bus . however should you accidentally leave an item on the bus it will be sent to your nearest stagecoach office where it will be logged and stored for a period of one month . lost property enquiries can be directed to our customer services helpline on 0345 605 0 605 guide to tickets please see our guide to tickets for a summary of our tickets and passenger types in the east midlands excluding hull and if you still have a question please call or email us . legal identity stagecoach east midlands trades as stagecoach in mansfield stagecoach in bassetlaw stagecoach grimsby cleethorpes stagecoach in hull stagecoach in lincolnshire and stagecoach in newark registered office lincolnshire road car ltd daw bank stockport cheshire sk3 0du registered in england & wales no. 232799 hull head office and ticket enquiries opening hours our switchboard is open from 08 00 to 17 30 from monday to friday 08 00 to 17 15 on saturday telephone 01482 222 333 fax 01482 217613 email hull stagecoachbus.com disability helpdesk 0830 to 1700 monday to friday telephone 01482 212 899 email hull.disabilityhelpdesk stagecoachbus.com postal address stagecoach in hull foster street hull hu8 8bt feedback we really value your opinion on how we are doing please feel free to drop us an email or write to us . follow us follow us on twitter stagecoachemid to get service updates ask a quick question or tell us about your experiences travelling with stagecoach whether it s good or not so good . please remember to include details of the route date and time of the bus journey you were on . lost property please make sure you have everything that you brought with you on the bus . however should you accidentally leave an item on the bus it will be sent to your nearest stagecoach office where it will be logged and stored for a period of one month . lost property enquiries can be directed to our customer services helpline on 01482 222 333 guide to tickets please see our guide to tickets for a summary of our tickets and passenger types in hull and if you still have a question please call or email us . legal identity stagecoach east midlands trades as stagecoach in mansfield stagecoach in bassetlaw stagecoach grimsby cleethorpes stagecoach in hull stagecoach in lincolnshire and stagecoach in newark registered office lincolnshire road car ltd daw bank stockport cheshire sk3 0du registered in england & wales no. 232799 timetable help traveline for timetable information if you would like to find out about a specific bus time or journey then please use the timetable search box on the left or call traveline on 0871 200 22 33 . calls cost 12p per minute plus your phone company s access charge charges from other providers or mobiles may vary . traveline is open weekdays from 07 00 to 22 00 and weekends from 08 00 to 22 00 . local bus info can also be found on the traveline website as well as info about bus routes in other parts of the country . stagecoach head office if you still haven t found what you re looking for please call or email our stagecoach east midlands head office from 08 30 to 17 00 from monday to thursday 08 30 to 16 00 on friday telephone 0345 605 0 605 email eastmidlands.enquiries stagecoachbus.com online sales help smartcard help for smartcard enquiries eg help with using the e shop delivery issues cards not working lost or stolen tickets etc. please contact us telephone 0345 810 1000 or email customer.support stagecoachsmart.com lines are open 07 00 to 22 00 7 days a week excluding christmas day . calls are charged at geographic rates the same as 01 02 numbers and are included in call packages from both landlines and mobiles . lost paper tickets east midlands please use our online form to report your lost or stolen ticket or you can contact your local stagecoach bus office.telephone 0345 605 0 605 oremail eastmidlands.enquiries stagecoachbus.compaper ticket help for online paper ticket enquiries eg unirider 13 week and annual tickets please contact us telephone 0141 352 4462 or email online.sales stagecoachbus.com lines are open 09 00 to 17 00 monday to friday excluding bank holidays . close please set your location clear go we will not share your location information with any third parties you might also be interested in help and contact get all the help and info you need on our website and services . guide to tickets get info on all the tickets we offer in your area . megarider get megarider our most popular ticket . explore our website contact us about us careers promos and offers news and blog timetables plan a journey where does stagecoach operate other websites stagecoach group external link megabus.com external link oxford tube external link plusbus scottish citylink external link supertram external link traveline external link virgin trains east coast external link terms of website use online sales terms and conditions accessibility statement advertise on our buses code of practice conditions of carriage cookie notice customer charter modern slavery act transparency statement feedback on our site sitemap follow us stagecoach bus facebook stagecoach social media 2016 stagecoach uk bus payment types accepted powered by worldpay visa mastercard maestro gocardless