agent support self support seesupport features guided paths dynamic decision points interaction analytics cloud sdk integrations netsuite integration zendesk integration customer success cloud help center developer center services business programs intelligent technical support services personal help need instant technical help consumer & desktop apps solutions industry solutions software cable and telco iot & smart home automation retail contact centers customers customers who we work with support how to get support resources resources resource center blog customer connect product webcasts disruptsupport live about us about us about support.com leadership board of directors partners careers contact us news & events in the news press releases events & webinars product webcasts awards investor relations overview investor faq analyst coverage corporate governance financial reports sec filings investor webinars & events cloud support.com cloud why cloud agent support self support seesupport features guided paths dynamic decision points interaction analytics cloud sdk integrations netsuite integration zendesk integration customer success cloud help center developer center services business programs intelligent technical support services personal help need instant technical help consumer & desktop apps solutions industry solutions software cable and telco iot & smart home automation retail contact centers customers customers who we work with support how to get support resources resources resource center blog customer connect product webcasts disruptsupport live about us about us about support.com leadership board of directors partners careers contact us news & events in the news press releases events & webinars product webcasts awards investor relations overview investor faq analyst coverage corporate governance financial reports sec filings investor webinars & events how well are you supporting your customers get started support cloud a new generation saas solution for better connected support experiences happier customers & stronger brands see video expert services turnkey technical support programsfor top brands & service providersdelivering industry leading customersatisfaction learn more schedule a demo for cloud sign up now disruptsupport why us reduce customer effort increase agent engagement cut service delivery costs enhance brand loyalty we are pleased with our support.com rollout and are seeing real value from guided paths for our agents and interaction analytics for our management teams enabling us to continuously improve the support we provide for our customers . steve zimba ceo mural what s new news oct 12 2016 future of tech support survey reveals early consumer sentiment on artificial intelligence in service and support aug 9 2016 support.com announces integration with zendesk july 14 2016 support.com cloud agent support adopted by upclick more events oct 20 2016 product webcast how to optimize support service delivery in your crm oct 26 2016 webinar customer support trends for 2017 is your support team ready jan 5 8 2017 conference connections summit at ces 2017 las vegas nv more what s hot infographic is the future of tech support bright e book customer effort & the direct impact on the brand relationship white paper new rules for a new world five support imperatives that can save the iot more clients back to top see demo contact sales get in touch stay connected support.com cloud customer support platform agent guidance desktop web & mobile self service remote video support cloud features guided paths dynamic decision points interaction analytics embedded support sdk cloud integrations netsuite support suiteapp zendesk support app customer success cloud help center developer center industries software cable and telco iot & smart home automation retail contact centers services intelligent technical support services glossary customers who we work with how to get support resources resource center blog product webcasts legal service terms & conditions site terms & conditions eulas privacy policy about us about support.com leadership board of directors investor relations partners careers contact us news & events in the news press releases events & webinars product webcasts awards 2016 support.com inc. support.com the support.com logo and guided paths are trademarks or registered trademarks of support.com inc. in the united states and other countries . all other trademarks are the property of their respective owners .