gis information disciplinary report archive disciplinary cases diary portal duty allotment inventory mgmt . system bus maintainence system payroll info . sewayojan annual report yatra darpan links sitemap 24x7 helpline 1 800 180 2877 94150 49606 homeabout usat a glancehistoryorganisation structuremanagementdirectorydepots & bus stationstenderrtiemployee cornercircularspersonnel policiespurchase procedurestatisticsact & rulesfeedbackgrievancessuggestioncontact usitmsintelligent transport management system itms galleryphoto galleryvideo galleryemploymentfaizabadkanpur1690 conductor recruitment e tender notice for releasing on news paper press release for operation of 134 new buses yatri rahat yojana selection list based on final merit list of applicant for samvida conductor ghaziabad region . list of candidates appointment on compassionate grounds notice for fare increment of buses important instructions for ordinary bus scheme 2016 important instructions for mid segment ac bus scheme 2016 route list for mid segment reclining seat ac bus notice for mid segment ac bus reclining seat scheme 2016 tender notice for mid segment ac bus scheme 2016 tender notice for ordinary bus scheme 2016 notice for providing free cycle service to the passengers pre bid queries operator for operation and maintenance of buses for amctsl . notice for postponment of pre bid meeting development of bus terminals depots cum commercial complexes in uttar pradesh on design build finance operate and transfer dbfot basis . changes in student pass scheme application form for undertaking bus owners . for empanelment of conductors on contractual basis . pink service ladies special launched from 27.02.2014 ac bus delhi to lucknow development of bus terminals depots cum commercial complexes in uttar pradesh on design build finance operate and transfer dbfot basis missionefficient economic co ordinated & adequate passenger road transport services endeavoursafety passenger comfort environment conservation regulated services on road fmis our information fare calculation concessions passes charter a bus advertise with us type of bus services download adobe reader download flash player download hindi fonts make your trip online reservation journey planner timetable friends of upsrtc your valuable feedback and suggestion are welcome here . message please enable javascript to use file uploader . no file selected faqnews q how many buses does upsrtc owna upsrtc had 7266 owned and 2149 hired buses on 31.03.2015 q how many people are employed by the corporationa the corporation has 59 class i officers 173 class ii officers 21175 class iii and 3584 class iv staff in a total staff strength of around 24991 as 31 march 2015q how many passengers does the corporation carrya upsrtc carries over 543 million passengers annually . 2014 15 q what type of buses does the corporation owna ordinary express gold line platinum line q how many miles does the corporation cover in a weeka upsrtc operates over 22 million kms per weekq when was the corporation formeda passenger road transport services in the state of u.p. started on 15th may 1947 with the operation of bus service on the lucknow barabanki route by the erstwhile u.p. government roadways.q what are the advantages of purchasing a bus ticket onlinea 1 you can book seat and timings of your choice as per your convenience . 2 you can choose from buses based on boarding points timing and bus type.q do i need to register to use the online bookinga no it is not mandatory you may book a ticket by logging in as a guest . however a ticket booked online can be cancelled only by a registered user . this is a process to protect your credit card bank account ticket being used cancelled in an unauthorized manner and to have user s details in case of an adversary . however if register yourself for booking with upsrtc for your own advantage in a few simple step process your ticket booking cancellation is available to you in your my tickets account . further you get the advantage of a secondary protection in case of unauthorized usage of your ticket card or account . you may also benefit for any promotional schemes mileage or booking based which are launched by upsrtc for frequent customers.q it is necessary to take print out of the e ticketa no it is not mandatory to carry a print out of the e ticket . a valid e ticket on electronic medium mobile phone laptop tablets etc is accepted along with a valid photo id of the authorized user.q i have lost my ticket . what should i do nowa you can use the e ticket in electronic format or reprint the ticket available in you e mail or go to my tickets and get a fresh print out if you are a registered user . however if you purchased a ticket online logging in as a guest then you may contact our helpdesk with ticket details from the sms on your mobile . assistance shall be provided to make a copy available to the authorized user on establishing the identity for authorization in such a case however no claim for refund whatsoever due to non completion of journey in such case would be made to the passenger.q is the person who has booked the ticket through his her credit debit card need to be one of the passengersa it is not mandatory for the credit debit card holder to be a co passenger . mode of payment and traveling person are independent of each other . however it is necessary for the passenger to carry any of the valid proof of identity at the time of boardingq what payment options do i havea the different payment options are 1 credit card 2 debit card 3 internet banking internet enabled online bank account q can i pay using my internet enabled bank accounta yes you can transfer money by net banking from any of the banks mentioned in the list of banks in the payment gateway to buy tickets.q can i cancel my ticket onlinea the tickets booked online can be cancelled online by registered user . the cancellation charges would be applicable as per the cancellation refund policy at the time of cancellation . service originating place time of departure and destination place will be notified on e ticket.q what are the cancellation policies & chargesa cancellation charges would be calculated on the basis of upsrtc business rules shall apply . further bank charges & or convenience charges shall also apply as per concerned pg bank rules . refund shall normally be processed in 7 to 10 days of request and shall be automatically routed to the same credit debit card or bank account . following is the usual cancellation fee time frame cancellation fee more than 24 hours of scheduled departure time only reservation charges would be deducted from the total amount from 24 hours and up to 2 hours before the scheduled departure time 10 % of the basic fare and reservation charges would be retained as cancellation charges . from 2 hours to 1 hour before the scheduled departure time 15 % of the basic fare and reservation charges would be retained as cancellation charges . between 1 hour before the scheduled departure time and departure time 25 % of basic fare and reservation charges would be retained as cancellation charges . tdr has to be filed by the passenger for processing cancellation of ticket . after departure of bus no refund . q how can i get refund of fare in case of cancellation of bus service by upsrtc or change in service type volvo ac to non ac etca refund of fare in case of change in bus service cancellation of bus service break down of bus service refund will be made through respective bank account only and no cash refund will be given to passenger . for claim of refund passengers have to submit e ticket printout to the depot manager of respective upsrtc depot . depot manager will initiate the refund process with payment gateway company bank and the refund will go to passenger s bank account automatically within a week . in case of non receipt passenger may write a mail to online.support upsrtc.com mentioning transaction id and pnr number . convenience charges on total fare will be levied for any cancellation shall be refunded to the customer through the above modesq can i change the date time of journey name gender age etc after booking e ticketa once the e ticket is booked it can t be altered or changed . in such case you will have to cancel the existing e ticket and re book with the desired name gender age time etc a c cctv enabled pink express service with free wifi available for ladies & families accompanied with lady form anand vihar delhi to lucknow daily at 19.00 . c janrath service with free wifi available kashmiri gate delhi to dehradun hardwar rishikesh & roorkeea c janrath service with free wifi available from anand vihar delhi to haldwani rudrapur bareilly lucknow gorakhpur azamgarh mau kanpur allahabad & varanasi.pink service ladies special launched from 27.02.2014 ac bus delhi to lucknow up scroll pause or play down uttar pradesh state road transport corporation privacy 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