1st july 2015 . as a consequence we are unable to fulfill your booking with us and you will need to make alternative arrangements . please select the option below appropriate for your booking . please note customers arriving at eurotunnel check in without formally having arranged a transfer prior to their departure date will not be able to travel . you are requested to resolve your myferrylink booking with us directly or your online travel agent if applicable following the procedures outlined below . i booked directly with myferrylink would you please contact us as soon as possible by email to clientservices myferrylink.com indicating which of the following options would suit you best . you may have a full refund . in this case it will be up to you to rebook with another operator . you may request through us a transfer at no additional cost to eurotunnel . there is limited space available especially on peak dates and early application is advised . if we can find space for you we will make all the necessary arrangements on your behalf . this option is only available to cars and not applicable to motorhomes vans caravans or other vehicle types . this option is unavailable for any bookings on the 24th & 25th july . please include the following information in your email your booking number indicate if your vehicle is above 1.85 m in height indicate if you are travelling with a roofbox or with bikes stored ontop of the vehicle is the vehicle converted to run on liquid petroleum gasoline lpg i booked with directferries you will need to contact the online travel agent directly to make alternative travel plans or arrange a refund of your booking . calling from the uk 08718 900 900 calling from abroad 44 1473 370 910 opening hours mon fri 09 00 18 00 . bank holidays 0900 1500 their customer service line for those who have a booking is open 7 days a week hours as above weekends 10 00 16 00 . a separate contact number is shown in your booking confirmation . calls charged at 11p min . mobile charges may be higher . i booked with aferry ferry savers or travel gateway you will need to contact the online travel agent directly to make alternative travel plans or arrange a refund of your booking . please call on 0044 333 000 2036 . if you have already made a booking with any of the above online travel agents you will also find contact details on your booking confirmation email . if you prefer to contact them by email the correct address is mail aferry.com everyone at myferrylink is disappointed that our company and our service to customers can not continue . we are extremely sorry for the inconvenience to you but would like to thank you sincerely for booking with us . we hope satisfactory arrangements can be made for your channel crossing . dover calais ferries ltd whitfield court honeywood close dover kent ct16 3px