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into understanding our customers needs . we believe that facilities operational plans objectives and targets have to be directly driven by customer needs . business services & it our value proposition understanding your needs how you can benefit our solution evidence of quality delivery healthcare our value proposition understanding your needs how you can benefit our solution evidence of quality delivery public administration our value proposition understanding your needs how you can benefit our solution evidence of quality delivery industry & manufacturing our value proposition understanding your needs how you can benefit our solution evidence of quality delivery transportation & infrastructure our value proposition understanding your needs how you can benefit our solution evidence of quality delivery retail & wholesale our value proposition understanding your needs how you can benefit our solution evidence of quality delivery energy & resources our value proposition understanding your needs how you can benefit our solution evidence of quality delivery hotels leisure & entertainment our value proposition understanding your needs how you can benefit our solution evidence of quality delivery food & beverage our value proposition understanding your needs how you can benefit our solution evidence of quality delivery pharmaceuticals our value proposition understanding your needs how you can benefit our solution evidence of quality delivery learn more iss is a leading global provider of facility services offering services on an international scale with leveraged knowledge and experience . facility management consistent high quality overview of fm services ifs management tool kpis for fm cleaning services cleaning excellence overview of cleaning services understanding your business kpis for cleaning services security services security excellence overview of security services protecting your peace of mind kpis for security services property services property excellence overview of property services resources and systems kpis for property services catering services catering to your needs overview of catering services food safety kpis for catering services support services supporting our customers overview of support services people management kpis for support services learn more we have years of experience of helping our customers focus on their core business by making their non core jobs our speciality . integrated facility services ifs approach excellence kpis differentiation single service delivery service excellence service quality input vs. output specifications multi services global corporate clients development operating model global corporate clients strategy learn more read our latest press releases and visit our image library for downloads . all news press releases announcements cr initiatives image library servicefutures.com blog iss fact sheet subscription service press contacts learn more each week 4.000 people join iss . learn more about the opportunities to join one of the largest companies in the world . job openings vacancies at head office iss finance graduate programme iss management trainee programme explore your opportunities career profiles get to know our people personal development in your country iss university executive development iss as employer leadership principles hr standards iss in numbers our values code of conduct go to investor read the latest financial reports and stay updated on the performance of the iss group financials financial results outlook for 2016 capital markets day 2015 ipo 2014 key figures market overview financial definitions share ownership analyst coverage adr shareholder portal capital structure bonds issued credit rating announcements subscription service corporate governance articles of association management and organisation policies and guidelines corporate governance reports annual general meeting calendar contact ir learn more founded in 1901 iss has grown significantly with presence worldwide and remarkable revenues and margins . introduction to iss fact sheet iss movies history the power of the human touch management and organisation iss a s iss global a s global corporate clients development operating model global corporate clients strategy strategy our business model our vision our mission our values learning zone white books white papers service management 3.0 outsourcing insights process insights partnerships fm industry organisations real estate organisations cleaning organisations security organisations hr organisations other organisations events ifma s world workplace awards and accreditations iaop top 100 innovation learn more we strongly believe that the long term success of our company depends on the balance of social environmental and economical aspects of our business . our approach to cr cr policy code of conduct speak up vision and approach governance partners cr issues focus areas initiatives health and safety environment anti corruption campaigns living the iss safety rules iss driver handbook performance objectives & targets innovation lab join the iss team see a world of opportunities or learn what it s like being a part of iss learn more close careers share price at 16 59 268.400 dkk 0.64 % the power of the human touch your industry our services business services & it healthcare public administration food & beverage industry & manufacturing pharmaceuticals transportation & infrastructure retail & wholesale energy & resources hotels leisure & entertainment facility management facility management you can depend on iss to understand your service needs and develop a solution that will liberate resources and give you the ability to focus on core business . go to facility management cleaning services cleaning services we are able to take care of all our customer service needs whether within a single service cleaning solution or a fully integrated service solution . go to cleaning services security services security services you can depend on iss to assess your security needs and give you the smartest security solution to meet them . go to security services property services property services iss mitigates and manages risk on your behalf so that you can rest assured knowing that your business brand people and facilities are in good hands . go to property services catering services catering services you can depend on iss to assess your catering needs and provide you with a solution that will be flexible for you and keep your employees happy and satisfied . go to catering services support services support services it is essential for us to understand and work according to your company s values your customer value chain and business requirements . go to support services iss is a leading global provider of facility services offering services on an international scale with leveraged knowledge and experience . i know the ultimate cleaning secret y ney g lay cleaning professional for bmw in dingolfing germany keeping things clean is part of the cure richard araza special cleaner in glostrup denmark i set the tables with plates cutlery glasses and a smile constanza de lourdes barraza rojas works in catering in utrecht the netherlands my work may seem clinical but together we ve created a warm atmosphere melody eira d. cabigon sterile supplies technician at the singapore general hospital in singapore i provide reassurance so everyone around me can perform at their best tahir shahzad security guard in copenhagen denmark news oct 14 iss norway wins contract with the norwegian opera and ballet oct 13 peter ankerstjerne receives highest honour from ifma iss 2020 vision future of service management the fifth and final white book from iss and copenhagen institute of future studies cifs explores the trends and drivers revolutionizing service management a critical competitive parameter for most organisations today . download the white book financial highlights annual report 2015 annual report 2015 financial report for fourth quarter and full year 2015 strong organic growth and improved margin.read our annual report read our annual report follow our blog follow our blog get insights to the future of the facility management industry and outsourcing on our blog . there are new thought provoking posts each week so join the debate read our blog explore a world of opportunities explore a world of opportunities job openings in iss iss as employer personal development explore your opportunities watch our corporate movie contact iss a s buddingevej 197 2860 s borg denmark tel. 45 38 17 00 00 cvr no. 28 50 47 99 about iss iss was founded in copenhagen in 1901 and has grown to become one of the world s leading facility services companies with revenues in 2015 amounting to dkk 79.5 billion . the secret to our success lies in how we tailor our solutions to client needs how we manage risk and how our engaged team of more than 500 000 staff members add the power of the human 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