customer service shop order status about contact products resources customer service who is herff jones you ll find us at the intersection of achievement and inspiration . at herff jones we celebrate achievement . we are passionate about encouraging students to reach their goals and then are there to help in celebrating and commemorating these milestones with our core products class rings yearbooks graduation announcements and caps and gowns . herff jones is the trusted leader in student achievement and we are here to help you celebrate your success . learn moreour purpose what to expect from us quality nearly a century of delivering the highest quality products stand out and be proud . with nearly 100 years of experience we are able to offer you the highest quality products in the marketplace . customization a wide array of customization options celebrate your unique school spirit in style . we are the industry leader in offering school customized products including custom caps & gowns graduation products yearbooks class rings and more . our products differentiate a graduation and reflect school spirit at the highest level . service unmatched customer service have an expert on your side . our local reps understand the needs and traditions of your local school & community . additionally our corporate customer service center provides additional day to day support to all of our customers . we are leading the future of graduation caps & gowns are tied to high school spirit a majority of high school principals said students with a lot of school spirit do more than show support for their school they perform better academically . 75 % of students with higher levels of school spirit perform above average 92 % of high school principals feel that school spirit is tied to student achievement 90 % of students with high levels of school spirit are more active in school activities keep reading faqs find a rep contact careers connect with us 2016 herff jones . all rights reserved . 1.800.837.4235 terms & conditions privacy search for your school order status generally the best way to check the status of your order is to contact customer service . to contact customer service call 1.800.837.4235 or fill out our customer service form . please select a category high school class rings high school graduation products college rings college graduation products yearbooks high school class rings class rings are custom made just for you rings generally are delivered 8 12 weeks after ordering takes place in school . go back high school graduation products graduation announcements and other senior products purchased in school are either provided at the time of purchase or are commonly delivered in the february to april timeframe . caps and gowns are typically delivered very close to graduation . specific details regarding delivery will be communicated through your school . go back college rings college rings are delivered 8 12 weeks after the order has been placed . all rings shipping to a residential or business address will be shipped via fedex . all rings shipping to a po box or general delivery will be shipped via the u.s. postal service usps . go back college graduation products caps & gowns may be distributed on campus or shipped to you directly depending on your school s preference and your selection at time of order . bulk distribution dates will be communicated through your school . for direct ship orders please allow 2 3 weeks for manufacturing . once your order ships a shipment confirmation email including the tracking number will be sent to the email address provided . graduation announcements are shipped directly to the address listed at time of order . graduation announcements should arrive within 12 15 business days . go back yearbooks unless your school offers a home mailing option and you have paid for that separately distribution will occur on campus at a time scheduled and announced by your school . go back