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than 50 % . see how aegon the global insurance company used pega s crm applications to create a world class customer service experience . view video 2 48 using pega has already helped us improve the efficiency of a number of high volume high importance operations by more than 50 % . martyn johnson manager it bpm delivery centre aegon see what pega s crm applications can do for your business . view video 2 48 pega products customer service deliver a satisfying efficient and accurate service experience . learn more sales & onboarding real time guidance intelligent automation and agile processes make sales easier . learn more pega 7 platform only pega offers one unified platform with everything you need to manage constant change in the digital age . learn more marketing generate greater engagement and profits with customer centric offers . learn more operations simplify and automate to reduce costs maintain compliance and improve agility . learn more for my industry financial services insurance healthcare communications & media government life sciences manufacturing & high technology energy & utilities what s new 2016 magic quadrant report gartner recognizes pega as a leader in latest ibpms report.see the report modernize customer service with robotic automation pega combines excellence in robotic process automation and workforce analytics with industry leading crm and bpm.learn more healthcare summit 2016 join us october 19 20th in boston to meet with colleagues and discuss issues facing today s healthcare organizations.learn moreregister now upcoming webinar october 18 2016 11 00am edt join forrester and pega for customer engagement fuels differentiated experiences.register nowsee all webinars customer success setting a new standardusing pega ocbc has increased customer satisfaction ratings to 40 % above their competitors . watch video setting a new standard setting a new standard using pega ocbc has increased customer satisfaction ratings to 40 % above their competitors.view04 05 world class customer servicewith pega cisco digitized their customer service operation across its global service chain . watch video world class customer service world class customer service with pega cisco digitized their customer service operation across its global service chain.watch videoread case study03 37 careers at pega current openings we re transforming how the world does business . join us in working with the world s leading companies.see all spotlight sales careers sell to the best . join the pega sales team and drive customer success for the world s largest organizations.learn more analyst rankings & awards latest analyst reports find out why leading industry analyst firms consistently rank pega software as a leader in crm applications and in platforms.see all reports awards & recognition prominent organizations regularly recognize pega for its industry leading applications and innovative work.explore recent awards productscrm applications pega 7 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