help support and improve the health of your beard hair & skin . so get ready to reveal the glory from deep within and face the world naturally beard care & grooming products beard czar beard czar advanced facial hair complex has been formulated to offer improved nourishment and hydration to the hair improving growth volume and lustre . beard oil beard oil our beard oil may help offer support to hair nail & skin health . it may help combat damage caused by external factors and the natural process of aging . phytoshine formulated to rebuild tissue in aging skin help heal sun damaged skin minimize dark spots support the strength of hair skin and give you a youthful appearance . complyments complyments members club gives you access to tools and resources that will help improve your health and look using fitness routines natural diets foods and supplements . customer support return address po box 29014 phoenix az 85038 telephone support usa canada 888 302 5686 monday friday 24 hours pst saturday sunday 5 00am 6 00pm email support support getbeardczar.com terms & conditions terms of use privacy policy copyright 2015 the beard offer . all rights reserved . offer terms and conditions the beard offer terms & conditions updated 4th of december 2015 please review the sales shipping and return policies below before making a purchase of products on www.getbeardczar.com the site . these are the terms and conditions that apply to your purchase of products from the site merchandise . by accepting these terms and conditions through the completion of your purchase selection of a method of payment and your entry of your payment method information you hereby authorize the beard offer to charge the selected payment method and its associated payment account that you have specified for the purchase of merchandise . this document contains an arbitration agreement and class action waiver which affects your legal rights . it is strongly recommended that you review this document in its entirety before accessing using or buying any product through the site . 1 . legal age requirement . you must be the age of majority or older in your jurisdiction or state of residence to purchase items from the site . by placing an order through the site you represent that you are at least the age of majority in your jurisdiction of residence and that the person to whom any product will be delivered is also the age of majority . the beard offer reserves the right to request any buyer to provide written proof of age in any form . at the time of delivery any shipment containing a product may require further the signature of an adult possessing valid picture identification issued by a government agency proving that he or she is at least the age of majority . 2 . arbitration agreement and class action waiver . except where prohibited by law you and the beard offer agree that any dispute between us including disputes against any agent employee subsidiary affiliate predecessor in interest successor or assign of the other relating to our site the services or materials provided through our site any transaction or relationship between us resulting from your use of our site communications between us or the purchase order or use of our products will be resolved exclusively and finally by binding arbitration and the arbitration decision may be enforced and judgment entered thereon in any court of competent jurisdiction . any such arbitration will take place in the county or municipality where we have a principal business address or such other location where we mutually agree . we may also mutually agree to have the arbitration conducted by telephone or based on written submissions . you and the beard offer agree that this arbitration agreement is made pursuant to a transaction involving interstate commerce and shall be governed by the federal arbitration act faa and not by any state law concerning arbitration . you and the beard offer further agree that any determination regarding the applicability enforceability or validity of this arbitration agreement will be made by the arbitrator not by any court . by agreeing to this arbitration agreement you are giving up your right to go to court including your right to a jury trial . in arbitration a dispute is resolved by a neutral arbitrator or panel of arbitrators rather than by a judge or jury . arbitration is more informal than a court trial ; however an arbitrator can award the same relief that a court can award . the arbitration will be administered by the american arbitration association aaa and conducted under aaa s commercial arbitration rules and the supplementary procedures for consumer related disputes collectively the aaa rules then in effect at the time of the dispute . you may obtain copies of the aaa rules and forms and instructions for initiating arbitration by visiting the aaa website at www.adr.org or by calling aaa at 800 788 7879 . if you initiate arbitration the beard offer will reimburse you for any standard filing fee which may have been required by aaa once you have notified the beard offer in writing and provided a copy of the arbitration proceedings . however if the beard offer is the prevailing party in the arbitration applicable law may allow the arbitrator to award attorneys fees and costs to the beard offer . if for any reason the aaa is unavailable the parties shall mutually select another arbitration forum . there shall be no right or authority for any claim to be arbitrated on a class action basis or in a purported representative capacity . no claim submitted to arbitration is heard by a jury or may be brought as a private attorney general . you do not have the right to act as a class representative or participate as a member of a class of claimants with respect to any claim submitted to arbitration . the arbitrator may not consolidate more than one person s claims against the beard offer and may not preside over any kind of representative or class proceeding against the beard offer its agents officers shareholders members employees subsidiaries affiliates predecessors in interests successors and or assigns . you acknowledge that this class action waiver is material and essential to the arbitration of any disputes between the parties and is non severable from the agreement to arbitrate claims . if any portion of this class action waiver is limited voided or can not be enforced then the parties agreement to arbitrate shall be null and void . you understand that by agreeing to this arbitration agreement which contains this class action waiver you may only bring claims against the beard offer its agents officers shareholders members employees subsidiaries affiliates predecessors in interest successors and or assigns in an individual capacity and not as a plaintiff or class member in any purported class action or representative proceeding . if you do not agree to this arbitration agreement and class action waiver you must tell us in writing not use our product or website and return the product for a refund within 30 days of placing an order for the product pursuant to the instructions below . 3 . merchandise orders . all orders placed through the site are subject to the beard offer s acceptance . after your order has been placed we will provide you with an email confirming our receipt of your order . the confirmation you receive does not constitute our acceptance of your order . rather we are only confirming our receipt of your order . the beard offer may refuse to accept or may cancel any order whether or not the order has been confirmed for any or no reason and without liability to you or anyone else . if your payment card or payment method has already been charged for an order that is later cancelled by the beard offer we will issue you a refund . if you do not receive confirmation that your order has been placed please contact our customer care department . your order will be deemed accepted upon its shipment and your receipt of a shipment confirmation of your order . processed orders will be shipped according to the terms of our shipping policy which is set forth in section 8 below . while we want everyone to be able to enjoy our merchandise we may in our sole discretion not accept an order or limit or cancel quantities purchased per person per household or per order . some reasons we may do so include but are not limited to the following orders that in our sole discretion appear to be placed by dealers resellers or distributors . orders that appear to be shipped to a freight forwarding company for reshipment . orders that can not be processed as a result of incorrect or invalid billing shipping or payment information . be sure to double check your information when placing an order . we can not process orders for several reasons including but not limited to incorrect credit or debit card information such as card number expiration date and card security value ; incorrect payment method billing information billing information provided must be the same as what your financial institution has on record ; insufficient or incorrect shipping address such as street address city state province zip or postal code . orders in our sole discretion that we suspect to be fraudulent . we reserve the right to cancel or not accept any order that we suspect to have been placed as a result of fraudulent activity . we further reserve the right to cancel or not accept subsequent orders from customers with a previous fraudulent order history . orders connected to previous credit card disputes . if your order has been processed and shipped you may return the merchandise you ordered pursuant to the terms of our return policy which is set forth in section 9 below . 4 . payments . the beard offer offers several methods of payment for you to purchase merchandise including but not limited to credit cards and debit cards . some methods of payment are only available in certain countries . the beard offer reserves the right to request additional evidence or proof of billing information or other information associated with the credit or debit card account used to purchase merchandise from the site . in the event that the requested evidence or proof is not provided or is insufficient we reserve the right to refuse to accept the order . if you believe your credit or debit card might have been used in a fraudulent manner to purchase merchandise please contact our customer care department . 5 . taxes . all orders are subject to applicable taxes in the states to which they are shipped . 6 . discounts and promotions . any applicable discounts or promotional prices will be noted at the time of purchase on the checkout page for your order . 7 . merchandise offers and modifications . for current pricing and merchandise descriptions go here http www.getbeardczar.com . the beard offer reserves the right at any time to choose to lower the prices of its merchandise or services . prices will be displayed in the local currency of the user of the site but all amounts charged in connection with the sale of any merchandise shall be in united states dollars only . depending on conversion rates the value of the price displayed on the site in non us dollars may vary from the ultimate amount charged to the user s credit or debit card . the beard offer is not responsible for any pricing differences or changes that result from currency fluctuations . 8 . shipping policy . your order will be processed and shipped to the address entered at the time of purchase within two to four 2 4