valley group about us careers library contact us toggle navigation cymraeg welsh login newsmediahighlightscontact the media teamget in touch with our media team.dee valley grouphighlightsgovernance and financial reportingsee our latest financial reports.our boardmeet our board members.meet our regulatorsthe institutions that oversee our industry on your behalf.shareholder hubshareholder servicessimplifying investment in dee valley water plc.shareholder newstransparent timely and informative shareholder news portal.quick and handy linkshow to find usdirections to our head office at packsaddle wrexham.about ushighlightsour water supply areafind out if it s dee valley that supplies your water.how to find usdirections to our head office at packsaddle wrexham.annual ofwat regulatory reportsour activities and performance for previous financial years.stakeholder areacustomer challenge groupno one knows more about customer satisfaction.regulatorsthe institutions that oversee our industry on your behalf.standards of service and complaintssetting the standards of service you can expect for everything from how we deal with bill complaints to responding to burst water mains.quick linksour historydistributing clean water to our customers for over 150 years.careerslibrarycontact enter your postcode to check the water supply & water quality in your area check my water supply check my water quality toggle navigation my accounthighlightsregister or log in to your online dvw accountmanage your water account online.pay your billchoose from our wide range of payment options the way that works for you.here2help you manage your billif you re struggling to pay your bill we re here2help.do it onlineset up a direct debita simple and convenient way to spread the cost of your water.moving homea simple online form to make your move less stressful.submit a meter readingmake sure your bill reflects what you ve used.handy quick linksour tariffs and chargesfebruary is when we publish our water service charges for the coming year . these apply from1 april to 31 march.here2help you save watersave water save money and the environment.my water qualityinformation about your water its hardness and quality using our postcode checker.my homehighlightsregister or log in to your online dvw accountmanage your water account online.live water supply event mapcheck for reported leaks and planned network maintenance affecting your postcode.moving homea simple online form to make your move less stressful.also in this sectionhere2give extra careovercoming security health and age vulnerabilities together.standards of service and complaintssetting the standards of service you can expect for everything from how we deal with bill complaints to responding to burst water mains.here2help you save watersave water save money and the environment.diy and adviceemergenciesburst pipe don t panic we can help.my water qualityinformation about your water its hardness and quality using our postcode checker.show me how to partnering with watersafe to bring you valuable plumbing advice.my businesshighlightsregister or log in to your online dvw accountmanage your water account online.pay your billchoose from our wide range of payment options the way that works for you.moving business premisestell us you re moving.do it onlinelandlords and tenantslandlord tenant address portal tap affords landlords an aggregated means of notifying all utilities of changes to tenancy details.do it online 24 7 accessthe quickest and easiest way to look after your water account.check your water qualityinformation about your water its hardness and quality using our postcode checker.finance and efficiency tipsfinance and efficiencyidentify your costs and water efficiency opportunities.standards of service and complaintssetting the standards of service you can expect for everything from how we deal with bill complaints to responding to burst water mains.developershighlightslocate our underground assets onlineonline access to locate and print maps of our underground water network assetswater supply servicesnew or replacement water connections and water mains activitiesplanning serviceshere to help ensure that your construction projects are sustainably deliveredalso in this sectionwater meter installationinstall or resize a water meterself lay organisationsusing a wirs accredited contractor to connect your developmentfor your conveniencebuilding water and standpipesapply for a temporary water supply for your developmentcontact developer servicescontact us on 01978 833247charges and service standardsview our service charges and service level promises for fy 2016 2017 . close your selected question ask another question search faqs view all faqs start live chat view faqs by category account and billing business developers and builders home plumbing water quality live water supply alerts latest update event effect on you area affected sun 16 10 16 05 30am quality issue discoloured water lawn drive upton and surrounding area ch2 1er report a leak view live event map here2help overcome vulnerable circumstances if you re struggling to pay your bills or if you need help to overcome difficult circumstances our here2help schemes offer uncomplicated solutions that might help improve your situation . read more manage your account online where you can view and pay your water bill online sign up to paperless billing submit meter readings and many more handy transactions . read more save water save money and the environment let us use our data to inform you of how water efficient your home is and measures you could introduce to save water and money . read more need help ask me a question search faqs popular questions can i pay my bill by direct debit how can i contact you can i have a water meter i m having difficult paying my bill can you help register or log in to myaccount pay your water bill online submit a meter reading online moving home tell us online trouble paying your bill we can help online water quality reports by postcode visit our online self service portal set up a direct debit online subscribe to manage your dvw account online ... convenient fast and open 24 7 more info company newsllwyn onn upgrade worksdee valley water is intending to apply for planning permission to carry out various upgrade works at llwyn onn water ... view full story community newsllwyn onn upgrade worksdee valley water is intending to apply for planning permission to carry out various upgrade works at llwyn onn water ... view full story dee valley water your local water company with your interests at its heart here at dee valley water we re all about clean water it s either welsh water united utilities or seven trent that remove your sewerage . read more live chat hi do you need help with anything start chat information sitemap accessibility cookie policy privacy policy terms and conditions contact general enquiries 01978 846946 billing queries 01978 833200 email us 2016 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