napkins
the napkin the melon & the monkey how to be happy and successful by simply changing your mind
as a customer service agent olivia has been trained to handle irate customers in a calm professional manner . but one day she loses control and yells back . terrified that shell be fired she seeks out isabel the call centers sage . the advice she receives from her wise mentor changes her life soda stop . observe . decide . act a sure fire formula for remaining calm in any situation unplugging a centuries old practice to reduce anxiety and promote creativity aha s 22 practical insights that become the framework for living a happy life this modern day fable shows us that the best way to reduce stress is to cultivate mindfulness . while we can not control much of what happens we can get better outcomes if we stop to see situations clearly and calmly . this book serves as both a powerful resource for business professionals looking for practical easy to use tools for dealing with difficult people and an inspirational tale for those who want better relationships and a happier life .