Who should you contact if you're working in the lab and Matlab (or Maple) locks up, crashes, or freezes?
If you are working in the lab and you have problems with any of the programs that are installed on the lab machines, you should contact the CAE helpdesk.
Who should you contact if you're unable to print your work from home?
Unfortunately, students are somewhat on their own when trying to work from home. However, if it's during normal business hours, you may be able get some suggestions from the DoIt help desk or the CAE help desk (if it's only a problem with Maple or Matlab).
Who should you contact if your code doesn't work?
The ability to troubleshoot your own solution code is a desired outcome of this course. So be sure to make every attempt to solve the problem on your own. If you are unable to solve the problem on your own, record the things you have tried and the results and bring those to us during office hours. Then, work on a different problem, until you have a new idea for the one you are stuck on.
Don't forget to start early so that there will be time to wait for some suggestions and still get your work done.