Biography of the Author
Mr. Lee Y. Koa, a citizen of the United States of America, is a distinguished authority in operations management, business process management, and business forms management. A fellow of the Leaders of Global Operations at MIT, Mr. Koa earned an MBA degree and a Master of Science in Mechanical Engineering degree from the Massachusetts Institute of Technology. Mr. Koa has 30 years of enterprise management experience in North America, Europe, and Asia. During his career, Mr. Koa has served distinguished global conglomerates such as Siemens Corporation, Ford Motor Company, and the ABB Group.
For the past 30 years, his career has covered all aspects of enterprise management from new product development to manufacturing engineering; from Total Quality Management to system building; from shop floor supervision to overall plant management; from human resource to marketing and sales; from operations management to strategic planning; from professional engineer to professional manager; from lean manufacturing specialist to Six Sigma Master Black Belt; from subsidiary GM to corporate Chief Operating Officer.
Mr. Koa has brought his 30 years of accumulated wisdom in business management into this book. It is time for you to enjoy his works.