Understanding Java Telephony

Overview

This book covers the Java Telephony API (JTAPI), the JTAPI Call Model, JAVA Architecture, Programming Examples and SunXTL Teleservices Architecture. Some of the most impressive computing platforms available are based on Sun. Now, with help from JavaSoft, design teams from IBM, Intel, Lucent, Nortel and Novell have created the Java Telephony API (JTAPI). It's the standard telephony application programming interface for computer telephone applications under Java. JTAPI provides the definition for a set of reusable telephone call control objects. With it, you get application portability across platforms and implementations. Read this book to learn how JAPI offers telephony interface extension packages to accommodate custom, yet portable apps. Learn how JTAPI interfaces will soon hook to SunXTL, Microsoft and Intel TAPI, Novell and Lucent TSAPI and IBM Call Path. Use JTAPI to design: killer apps for power users and road warriors; call center solutions; unified messaging; voice-enabled Web pages and Internet Telephony. There is an UnPBX in your future, and this book tells how it can start saving you money and time now. You may buy one as a business phone system. Or you may buy one as an ACD - automatic call distributor. Or you may buy it to handle your intra-company and Internet e-mails. Or you may use it to run your very own www.YourCompany.com Web site. Or you may buy it to handle your inbound and outbound faxes. Or you may buy it to automate your customers' requests for information - like their bank balances, order status, appointment schedule. Or you may buy it to allow your people to see their e-mails, voice mails and faxes on a single screen on their desk. Or, you may use it to send your voice and fax calls over the Internet or your private data network. Or, you may use it for all or some of the above. An UnPBX is a remarkable device. It will revolutionize the way we handle all forms of office communications. All forms. "We are total believers in the concept of Windows NT-based UnPBXs. We fully expect that over time, smaller phone systems will be replaced by UnPBXs."- Bill Gates, Microsoft

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