Welcome Science Hall Computing Support Employee.  You have been chosen to act as a liason between the technological world and the physical reality of learning about maps, mapping maps, learning about the environment, mapping the environment, doing statistical analysis on the composition of trillions of different things and writing lots and lots of interesting papers.  

!Practical Job Description
Your job is to make sure that people know where their data should be and can get to it in the right form whenever they are in Science Hall.  
You also need to clean up after people including yourself. 
You must make [coffee]  occasionally.  
You must check your [email|?page=support_email] regularly. 
You should check the [IRM] often and update accordingly. 
People will wander into the office, mostly [TAs|?page=Geography_TAs] and [students].  
Other people will call you, mostly [Nelson Administration|?page=Nelson_Administration] people and [Geography Faculty|?page=Geography_Faculty].  
You are expected to know how [projectors] work.  
You don't have to know how [Geography_Software] works but you should know how to fix it. 
Get to know the capabilities of the [Lab|?page=labs] machines. 
They will give you a good indication of how much software you can reasonably install on them when making [Software Images|?page=imaging].  
Use and add to this document.  
Finally, experiment with new software that may enhance our productivity and the smooth the relationships between faculty, staff, students and their computers.  
If you go to Spain, send a freaking postcard! 

!Impractical Job Description
Get to know every piece of software and the Static IP addresses of every computer in the subnet.  
Create software images that update themselves. 
Expect that every piece of software you install will work.  
Don't worry about people bringing back CD's because everyone remembers to do that.  
Find a way to make every projector work with every laptop.  
Enter information about every single thing you do in [IRM].  
Hunt down people who leave vague emails or [IRM] requests and if you cannot find them check every computer in the building for the reported problem. 
Update the voicemail message every morning.  
Read Paul's copy of Network World end to end each Thursday.  
Make [coffee] every day.  
If you go to Spain, send a freaking postcard!