!Servers of Science Hall
Most server-side stuff is beyond the scope of the helpdesk.  However, you should be able to tell the difference between a server-side issue and a [hardware issue|?page=network_issues] .  
Certainly you should try to do whatever you can to connect people to their data.
!Data Storage
Most faculty, staff and TA's should have access to [Beagle], if they're in IES or [Humboldt] if they're in the Geography Department.  This is where they backup all their information. If you see a backup program configured to backup more than documents, favorites and emails.  That is, the Microsoft Office Program directory does not need to be backed up.
!Server Access 
If you are given access to a server for some project in the course of your employment here, you are expected not to abuse your privileges, not to poke around in other people's drives and not to mess things up!  This is especially true if you are given Sudo rights on the machines. 
!Reasons in the past for server access
There may be a helpdesk log-on for certain drives.  Generally root is the username and ****** is the password. Keep in mind that root is the most privileged user on any unix machine and a simple command your cat could type like "rm -F -r /" will wipe an entire hard drive clean.
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Other reasons include:
*Running a VMWare server would be a good reason to have access to a server
*Administering a file server for a specific class, such as [Jack William's|?page=people] [mamaduck] server. 
*Making updates to the Sciencehall, Nelson or Geography website.
*Working the Nelson Event calendar or Grad Student Databases.
*Updating the ancient application files on [humboldt].
*Finding missing data and extracting backups.
*Changing logon update scripts.