[IT-TELECOM] He^. tho^'ng qua?n tri. ma.ng Vie^~n tho^ng

[aiviet@cat.syr.edu (Aiviet Nguyen)]

[IT-TELECOM] He^. tho^'ng qua?n tri. ma.ng Vie^~n tho^ng

Hi folks,

   Following is the introduction to this thread  promised before by an "old
and uggly " man. Hope that it will be followed by others.
   I will try not to be too technical. The subject here is or VN related,
or timely for VN, or a simple view that may help our students to avoid the first difficulties in understanding a special topic or just an "uggly and old" misunderstanding waiting for correction and enlightening.

   It is written with the hope to inspire a discussion awaited. I want to write
on the topic of " Business and Telecommunication Management System" just this
is a very specific communication service: the most important one, that should be implemented prior to any other services.

Cheers
Aiviet
========================================================================

    HE^. THO^'NG QUA?N TRI. KINH DOANH VA` VIE^~N THO^NG

                                           by Aiviet Nguyen

1. Dda(.t va^'n dde^`:

    Nhi`n va`o su+. pha't trie^?n cu?a Co^ng nghe^. tin ho.c va` Vie^~n tho^ng nga`y nay, ta co' the^? mu+o+`ng tu+o+.ng tha^'y nhu+~ng xu hu+o+'ng gio^'ng nhu+ su+. pha't trie^?n cu?a mo^.t xa~ ho^.i. DDa~ co' mo^.t tho+`i ky` ca'c ma'y ti'nh vo+'i nhu+~ng ti'nh na(ng ddo+n so+ hoa.t ddo^ng ddo^.c la^.p. Ro^`i dde^'n tho+`i ky` cu?a nhu+~ng Ma'y ca'i
( mainframe) "Sie^u Sao" kho^?ng lo^` vo+'i nhu+~ng dumb terminal thu. ddo^.ng. Khi ddo' 
va^'n dde^`n qua?n tri. kho^ng dda(.t ra bo+?i le~ ca'c terminal nha^'t nha^'t cha^'p 
ha`nh chi'nh sa'ch ddu+o+.c a'p dda(.t tre^n ma'y ca'i. Ro^`i dde^'n tho+`i ky` cu?a 
ca'c Tie^?u thi. da^n PC xua^'t hie^.n ro^`i da^`n da^`n dda'nh ba.i vi. dde^' vu+o+ng.
Ca'c Tie^?u thi. da^n dda~ qua nhanh nhu+~ng bu+o+'c ke^.ch co+~m va` tho'i tru+o+?ng gia?o+? bu+o+'c dda^`u dde^? ba('t dda^`u xa^y du+.ng mo^.t tra^.t tu+. mo+'i. Nhu+ la`
bu+o+'c ta^'t ye^'u ca'c tie^?u thi. da^n na`y se~ co' nhu ca^`u giao tie^'p vo+'i
nhau la^.p tha`nh ca'c ma.ng. O+? xa~ ho^.i ddo' giao tie^'p la` ngang ha`ng theo mo^
hi`nh kha'ch ha`ng ngu+o+`i phu.c vu.  Trong ca'i mo^'i tu+o+ng quan thi. tru+o+`ng na`y
ma` nhu+~ng nghi le^~ giao tie^'p ddu+o+.c hi`nh tha`nh va` tro+? ne^n ro^'i ra('m
dde doa. tro+? tha`nh nhu+~ng cuo^.c va cha.m lo+'n. Va` the^' la` ca'c he^. tho^'ng
qua?n tri. pha?i ra ddo+`i dde^? ba?o dda?m cho mo^.t xa~ ho^.i hoa.t ddo^ng la`nh ma.nh.

  Tho+`i ky` bu`ng no^? cu?a internet, do nhu ca^`u lo+'n vo+'i nhie^`u di.ch vu. lie^n
quan to+'i truye^`n so^' lie^.u qua ma.ng vie^~n lie^n, ddang ddo`i ho?i ca^'p ba'ch 
ca'c di.ch vu. va` ca'c phu+o+ng tie^.n ddie^`u ha`nh va` qua?n tri. ma` thi. tru+o+`ng nga`y ho^m nay co`n chu+a co'.

  He^. tho^'ng qua?n tri. co' lie^n quan to+'i ca'c ma.ng lu+o+'i truye^`n tin Vie^~n lie^n nha(`m dda?m ba?o cho mo^.t doanh nghie^.p hoa.t ddo^ng to^'t. Vi' du. ve^` ca'c
he^. tho^'ng tho^ng tin kinh doanh la` ca'c he^. tho^'ng thanh toa'n ddie^.n tu+? cu?a ca'c nga^n ha`ng, he^. tho^'ng ba'n ve' ma'y bay, he^. tho^'ng phu.c vu. kha'ch ha`ng cu?a
ca'c co^ng ty ddie^.n thoa.i vie^~n tho^ng,...Trong ca'c he^. tho^'ng kinh doanh
thi` he^. tho^'ng vie^~n tho^ng la` quan tro.ng nha^'t vi` no' la` xu+o+ng so^'ng cu?a ca'c he^. tho^'ng tho^ng tin cu?a ca'c doanh nghie^.p kha'c.

  Ve^` ma(.t qua?n tri. thi` he^. tho^'ng qua?n tri. kinh doanh luo^n luo^n ddu+o+.c xa^y du+.ng du+.a tre^n mo^.t he^. tho^'ng qua?n tri. Vie^~n tho^ng. Cha(?ng ha.n he^. tho^'ng
qua?n tri.  doanh nghie^.p cu?a ca'c nha` ba(ng lo+'n nhu+ Chase Manhattan, City Bank
va` ca'c co+ quan tie^`n te^. nhu+ Merril Lynch ddu+o+.c xa^y du+.ng tre^n co+ su+? mo^.t
ma.ng lu+o+'i qua?n tri. vie^~n tho^ng cu?a AT&T. He^. tho^'ng qua?n tri. na`y co' nhie^.mvu. nha^.n ca'c tho^ng tin tu+` ca'c he^. tho^'ng qua?n tri. cu?a ca'c kha'ch ha`ng
va` ddu+a ra ca'c quye^'t ddi.nh va^.n ha`nh nhU+ xu+? ly' a'ch ta('c, ta(ng dung lu+o+ng va` ti'nh tie^`n. Theo kinh nghie^.m cu?a ngu+o+`i vie^'t ba`i na`y trong qua' tri`nh tham gia ca'c du+. a'n nhu+ va^.y ta.i AT&T thi` ca'c tha`nh pha^`n chi'nh cu?a ca'c he^. tho^'ng qua?n tri. kinh doanh va` he^. tho^'ng qua?n tri. vie^~n tho^ng la` gio^'ng nhau.
Vi` va^.y nga`y nay qua?n tri. vie^~n tho^ng tuy la` co+ so+? qua? tri. cu?a mo.i doanh nghie^.p cu~ng chi? la` mo^.t trong so^' ca'c qua?n tri. doanh nghie^.p no'i chung ma` tho^i.

 Trong pha.m vi ba`i na`y ngu+o+`i vie^'t muo^'n dde^` ca^.p to+'i:
       + su+. ca^`n thie^'t co' nhu+~ng u+'ng du.ng va` phu+o+ng tie^.n hu+~u hie^.u dde^?
xa^y du+.ng ca'c he^. tho^'ng qua?n tri. ca'c he^. tho^'ng vie^~n tho^ng va` kinh doanh 
tre^n thi. tru+o+`ng.
      + ca'c tha`nh pha^`n ca^'u tha`nh cu?a mo^.t he^. tho^'ng qua?n tri.
      + ca'c ye^u ca^`u ve^` chu+'c na(ng cu?a mo^.t he^. qua?n tri.
      + ca'c co^ng nghe^. dda~ co' va` se~ co' dde^? xa^y du+.ng ca'c he^. tho^'
ng qua?n tri.
     + y' nghi~a kinh te^' trong vie^.c sa?n xua^'t ra ca'c  sa?n pha^?m ca^'u kie^.n 
cho ca'c he^. tho^'ng qua?n tri.
 (Co`n tie^'p)