Democratizing Information: Online Databases and the Rise of End-User Searching

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Product Details

  • ISBN-13: 9780816118601
  • Publisher: Macmillan Publishing Company, Incorporated
  • Publication date: 11/1/1989
  • Series: Professional Librarian Ser.
  • Pages: 175

Table of Contents

Preface
Introduction 1
The Rise of End-User Searching
End-User Searching and the Democratization of Information
The Concept of the Technological System
1 The Social Construction of Online Technology 29
Invention
Development
Innovation
Technology Transfer
Growth, Competition, and Consolidation
The Style of the North American Online Database Industry
2 The Nature of Online Information 55
The Information Myth
Defining "Information" in Information Science
A Semantic Theory of Information
Tacit Knowledge versus Textual Knowledge
The Decline in Decoding Skills
3 Unanticipated Consequences: The Emergence of Search Intermediaries 79
The Intermediary Role and Reference Librarianship
Professionalizing the Intermediary's Role
Intermediaries and the "Fast Batch" Search
The Deprofessionalization Issue
4 The Emerging Patterns of End-User Searching 99
The Obstacles to End-User Searching
Empirical Studies of End-User Search Effectiveness
End Users and the Research Process
A Profile of End-User Searching
5 The New Technologies and End-User Searching: Front-End Software and CD ROM 121
What Does User-Friendly Mean?
User-Based Front-End Software
The Limitations of User-Based Front-End Packages
System-Based Front-End Software
The Limitations of System-Based Front-End Software
Gateway Services
CD ROM
6 Intelligent Interfaces versus Intelligent Systems 149
Expert Systems
Toward Expert Systems: Research and Development
Toward an Intelligent System?
7 Conclusions 167
Selected Bibliography 177
Index 185
About the Author 193
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