Knowledge Management Systems: Information and Communication Technologies for Knowledge Management / Edition 3

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Overview

Information and knowledge have profoundly transformed businesses, organizations and society. Knowledge management promises concepts and instruments that help organizations to provide an environment supportive of knowledge creation, sharing and application. Information and communication technologies are often regarded as the enabler for the effective and especially efficient implementation of knowledge management. The book presents an almost encyclopedic treatise of the many important facets, concepts and theories that have influenced knowledge management and integrates them into a framework consisting of strategy, organization, systems and economics guiding the design of successful initiatives. The third edition particularly extends coverage of the two pillars of implementing knowledge management initiatives, i.e. organization and systems

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Editorial Reviews

Booknews
Basing much of his study on research conducted with managers at large German organizations (via questionnaires and interviews), Maier (business informatics, U. of Regensburg) offers both an introduction to the concepts and theories of knowledge management systems, and an assessment of the current state of practice. Much emphasis is given to organizational culture, as it is found to be a major factor in the success or failure of knowledge management initiatives. Four concluding scenarios demonstrate the successful implementation of knowledge management systems in organizations of varying size and structure. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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Product Details

  • ISBN-13: 9783540714071
  • Publisher: Springer Berlin Heidelberg
  • Publication date: 7/31/2007
  • Edition description: 3rd ed. 2007
  • Edition number: 3
  • Pages: 720
  • Product dimensions: 5.70 (w) x 9.20 (h) x 1.60 (d)

Table of Contents

Preface
Pt. A Introduction 1
1 Motivation 1
2 Goals 8
3 Procedure, Methods and Overview 10
Pt. B Concepts and Theories 15
4 Foundation of Knowledge Management Systems 17
5 Strategy 87
6 Organization 133
7 Contents and Systems 194
8 Economics 236
9 Summary and Critical Reflection 278
Pt. C State of Practice 281
10 Related Empirical Studies 283
11 Research Design 294
12 Strategy and Environment 312
13 Organization 326
14 Contents and Systems 368
15 Economics 408
16 Summary and Critical Reflection 425
Pt. D Conclusion and Outlook 435
17 Scenarios 436
18 Outlook 465
Pt. E Appendix 469
19 Descriptive Statistics 469
20 Factor Analysis 483
21 Correlations with Willingness to Share Knowledge 491
22 Knowledge Management Tools and Systems 493
List of Figures 501
List of Tables 505
Bibliography 511
23 Literature 511
24 On-line Resources 566
Index 569
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