The Five Breakthroughs of Business Process Management: One Standard, One Table, One Database, One Process System, One Management System

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Overview
Product Details
Meet the Author

Overview

CONTENTS OF THE BOOK

PREFACE

PART I: FUNDAMENTALS

CHAPTER 1: The Hierarchy of Process Node Description

Section 1: The Hierarchy of Vocabulary

Section 2: The Hierarchy of Subject in Process Descriptions

Section 3: The Hierarchy of Predicate in Process Descriptions

CHAPTER 2: Organizational Positions and Process Roles

Section 1: Organizational Positions and Process Nodes

Section 2: Process Roles

Section 3: Matching Positions with Roles

PART II: STANDARDIZED TABLE DATABASE OF PROCESS

CHAPTER 3: Traditional Language Descriptions of Processes

Section 1: Characteristics and Drawbacks of Language Descriptions

Section 2: Subjectivity and Objectivity of Processes

Section 3: Infrastructure, Planning, and Daily Operations

Section 4: Diagnose of Process Descriptions

CHAPTER 4: Standardized Description of Processes

Section 1: Elements of Process Node

Section 2: 5W2H/IPO Descriptions of a Process Node

CHAPTER 5: Table Database Presentation of Processes

Section 1: Tabulated Process Nodes

Section 2: Electronic Database

Section 3: Software Tools for Process Database

Section 4: From Traditional to Database Process Documents

CHAPTER 6: Expansion of Process Database

Section 1: Expanded Functions

Section 2: Child Databases of Main Database

Section 3: From Node Description to Process Description

Section 4: Impact of Organizational Changes on Process Database

PART III: APPLICATIONS OF THE PROCESS DATABASE

CHAPTER 7: Dynamic Job Descriptions

Section 1: Common Problems of Traditional Job Descriptions

Section 2: Four Reasons for Dynamic Job Descriptions

Section 3: Handle the Dynamic Job Descriptions

CHAPTER 8: The Knowledge Mapping of Process Network

Section 1: The Knowledge Carried by the Process Network

Section 2: Enterprise Knowledge Mapping

CHAPTER 9: Future of Process Mapping

Section 1: Evolution of Road Map Technologies

Section 2: Future of Process Mapping

PART IV: INTEGRATED MANAGEMENT SYSTEM

CHAPTER 10: Process Management System

Section 1: Process System and Process Management System

Section 2: Enterprise Process Management System

CHAPTER 11: Integrated Management System

Section 1: Introduction of Integrated Management System

Section 2: Documentation of Integrated Management System

Section 3: Content of Integrated Management System

Appendix I: List of Diagrams and Tables

Appendix II: Biography of the Author

COMMENTS:

1. The essence of this book: one standardized 5W2H/IPO syntax, one table, one process table database, one integrated process system, one integrated management system.

2. The five breakthroughs of process management represent a giant leap forward in the business process management.

3. From common language grammar to the standardized 5W2H/IPO syntax, from the standardized 5W2H/IPO syntax to the table description, from the table description to the database presentation, from the database presentation to the integrated processes, from the integrated processes to the integrated management, so that we make five breakthroughs in business process management a reality!

4. The core of an integrated management system grounds on a process system based on a single database!

5. The management system of a future organization is no longer a collection of scattered child management systems, but a unified and integrated one that belongs to the organization itself!

6. The future of a company's management system is no longer a passive receiver of foreign standards and compliance systems, rather a unique, unified, integrated management system that leads the company to fulfill its own strategic destinations!

Product Details

ISBN-13: 9781492152620
Publisher: CreateSpace Independent Publishing Platform
Publication date: 10/8/2013
Pages: 232
Product dimensions: 7.00 (w) x 10.00 (h) x 0.49 (d)

Meet the Author

Biography of the Author

Mr. Lee Y. Koa, a citizen of the United States of America, is a distinguished authority in operations management, business process management, and business forms management. A fellow of the Leaders of Global Operations at MIT, Mr. Koa earned an MBA degree and a Master of Science in Mechanical Engineering degree from the Massachusetts Institute of Technology. Mr. Koa has 30 years of enterprise management experience in North America, Europe, and Asia. During his career, Mr. Koa has served distinguished global conglomerates such as Siemens Corporation, Ford Motor Company, and the ABB Group.

For the past 30 years, his career has covered all aspects of enterprise management from new product development to manufacturing engineering; from Total Quality Management to system building; from shop floor supervision to overall plant management; from human resource to marketing and sales; from operations management to strategic planning; from professional engineer to professional manager; from lean manufacturing specialist to Six Sigma Master Black Belt; from subsidiary GM to corporate Chief Operating Officer.

Mr. Koa has brought his 30 years of accumulated wisdom in business management into this book. It is time for you to enjoy his works.

Major Breakthroughs of Business Process Management:

1.The first breakthrough is one that changes the way of the process descriptions from traditional language descriptions to standardized (5W2H/IPO) syntax.

2. The second breakthrough goes from standardized (5W2H/IPO) syntax to tabular format. Due to the unlimited rows and columns of an electronic table, holding hundreds and thousands of the business processes of an organization in one table has become a reality.

3. The third breakthrough is from tabular format to computer database presentation. By using modern information technology, we can manage the tabulated processes by database software. It helps us to automate processes in computers and networks.

4. The fourth breakthrough is from the computer database presentation to the integrated process management system based on the integrated process database. Because all processes can be standardized, tabulated, and stored in one database, all child process systems can be integrated into one single process system.

5. The transition from the integrated process management system to the integrated management system is the fifth breakthrough.

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