Research Computing Facilities Chargeback Policies

Computer Systems Lab Documentation : Computer Systems Lab Policies : Research Computing Facilities Chargeback Policies

Research projects contribute to the Facilties Chargeback Fund to support their use of the computing facilities.


4.2.1 Chargeback System and Fee Structure


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4.2.2 User Fees

The following user fee catagories have been established:

User Class Description Charge
Regular User This includes:
  • file service, including backups and restores
  • printing
  • accounts on department general access computers
  • accounts on other computers at the request of the sponsor of that computer
  • access to other facilities and resources designated by the department
  • "help desk" functions
$650
Courtesy Accounts Courtesy accounts are minimal use accounts requested by faculty or staff for off-site colleagues. Courtesy accounts must use resources provided by the sponsor (such as local disk space, or project disk space on the AFS servers). $0


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4.2.3 Computer Fees

The following computer fee catagories have been established:

Service Class
Regular Minimal
Charge (semi-annual) $200 $100
Network connection yes yes
Inventory service yes yes
Hardware trouble-shooting yes minimal
Hardware installation yes minimal
Hardware repair yes parts cost
Replacement/loaner parts yes no
Software installation yes no
Software use and support yes no
backups OS Dependent no
Capital Exercise trade-in eligible yes maybe

Hardware Service Examples:

Regular service:
undetermined hardware problem: the Systems Lab will identify the problem, and provide and install replacement/loaner parts as soon as possible. Lab-supported software will be reinstalled and user data files restored (depending on the operating system and circumstances).
Minimal service:
undetermined hardware problem: the Systems Lab will do minimal work to identify the problem. The lab will handle warranty returns/replacements/installation. Non-warranty parts will be ordered for the user (at their expense), and installed upon arrival.


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4.2.4 Chargeback fees for fellows

The Computer Sciences Faculty has adopted the following policy regarding the Facilities Chargeback fee and graduate students with fellowships:

[insert missing text here] ...

Chargeback for 2nd-year+ fellowship students who are working with a faculty member should be paid by that faculty member. Exceptions are granted at the discretion of the Department Chair. Reasons for such exceptions include:

  1. The faculty member has no funds.
  2. The faculty member's only funds are from a grant that is for research unrelated to the work being done by the student.

The intention is that requests for exemptions should be very rare. If this turns out not to be the case, the policy will be re-evaluated.


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